I was sent to Alexander's by the Hyundai dealer to repair defective factory paint on my Sonata a…read morefew years ago. The experience was excellent and the workmanship and quality of the new paint has stood up very well. They removed all the paint down to the metal and started from scratch with all new. Very professional! Today, I stopped by to inquire about a loose or damaged screw on my bumper caused by inadvertently backing up over a metal chair that had slid in the path as I was backing up. I wasn't sure if i had caused any damage and was reluctant to go through any car wash and risk something catching on my bumper. Jason Anselma is the Collision Center Manager and understood my concern. He offered to look at my car at no charge and put my mind at ease. His hospitality and that of his staff really go above and beyond making this my shop of choice were I ever to need body work. Jason was able to tighten and reinforce my bumper screw AND gave me some excellent tips on how to keep my interior and exterior car looking great. They offer a clay detail service which I look forward to trying out to keep my car at its best. Thank you Jason. Thank you to everyone in the office for making me feel at home.

As soon as my accident occurred, I was devastated! But, I thought of Alexander Collision!! Robert…read morewas so friendly and the entire staff was as well! The technicians made my car look just like new!! I'm super pleased. What started out as a headache ended up being relief. Quality is 10/10 and the value is right on par! Very competitive and they didn't rush it, perfection with professionalism!! I highly recommend Alexander Collision!! Here are before and after pictures!

I took my car in for repairs on Monday, March 30 to the Ventura location and spoke to Sal. He told…read moreme the vehicle should be ready within a week and a half max. I received a voice message from Kim at the front desk on Friday, April 3 stating that they were starting the tear down of the vehicle that day. Then on Monday, April 6 I received another voicemail from Kim stating that they were starting the teardown of the vehicle on Monday so I was a little confused because she told me they were starting on Friday so I called her back and told her I was very disappointed that they stored my car in their garage for the entire week and didn't start working on it all while I had to use a uber every day back and forth to work and spent money out of my pocket while they let my vehicle sit in the garage and never touched it for an entire week. Still don't understand why the parts were not ordered the week that they stored my vehicle. If I knew they weren't going to touch my vehicle until the following week, I could've dropped it off that Friday or the following morning when they started the tear down so I could use for work that week. Instead, I've had to pay for Ubers back-and-forth to work while they kept pushing my dates back. I ended up spending over $700 in Uber payments to get back-and-forth to work while they stored my car for an entire week. I didn't touch it. I decided to eat Ubers because the cheapest Rent-A-Car I could find was $55 per day. The gas prices are cheap so I would've spent more money on a Rent-A-Car. I got a call from Sal stating that they were waiting on parts for the repairs as soon as they get the parts they would work on it as fast as they could. I proceeded to let him know that my birthday was Friday, April 10 and I would like to have my vehicle back. I let them know that if it wasn't ready by Wednesday, they would have to keep it in the garage for seven days because I'm leaving for vacation. I spoke to him on Thursday, April 9 and he told me that it looks like I probably wouldn't get my vehicle back for my birthday because they ordered parts and they hadn't come in yet. Then he proceeds to tell me possibly Monday the 13th the earliest or the latest Tuesday morning on the 14th. I ended up getting my vehicle that Tuesday evening. Why this is so disappointing is because I have experience working as a delivery driver for Worldpac. Worldpac is a distributor of auto parts. We have a local warehouse here in Oxnard, California and anytime auto parts store calls to order parts. We delivered within two hours yet. I kept being told that they were ordering parts and they're taking days and weeks to get them in, which doesn't make sense to me. After I picked up my vehicle, I noticed on the way home that my passenger side mirror wasn't folding when I triggered the alarm and it wasn't working. So I called in and let them know that I would need to bring it back in the following week because I was going on vacation. When I got back on vacation, I took it in at 8:15 AM or Tuesday, April 21 waited about an hour for the repairs. Sal came back out to show me both mirrors. He stated that Tesla sent them the wrong mirror the first time and they didn't have several wires, but the new mirror they sent was correct. And finally, the mirror worked properly. I would have to say that customer service wise they're pretty good and the repairs on the body was done correctly, but I'm disappointed of the time they held my car given the minor damage and for having to bring it back in a second time to fix the mirror. I will never use this place again. This sucks because I could've got the service done at Tesla, but their service was scheduled two weeks out and that's why I chose this body shop because I thought I could get my vehicle a lot sooner and it ended up being 3 1/2 weeks. Should've just went to Tesla and no matter the wait in the future I will always use Tesla service only moving forward.

The front desk people are very nice. The work they have done on my vehicles has always been…read moreexemplary.

Top quality service with a smile, I feel like family upon arrival, the communication is very clear…read moreregarding repairs and costs .. highly recommend.

I took my truck in there a year or so ago after a bike scratched my bed. I have a trifold bed cover…read moreover the bed. For the first time since I got my truck back I took off the cover and discovered the plastic trim on top of the bed rail had a broken clip and it's only held on by my bed cover. I know a month before the repair it wasn't that way. The trim had to be removed to clear the paint repair. IF it was previously broken then why wasn't I notified so I could replace it at my cost? I guess they knew the cover would hide it.

While I didn't directly deal with Gary or Fix? Toyota of…read moreOxnard sent my vehicle there to deal with Toyotas "Superwhite" paint issues. Outstanding work...my father was a paint and body man for most of his life and gave me a love and appreciation for good work. Aside from paint matching a decade old paint job? the clean up, reassembly and delivering the car looking like nothing is out of place in an extremely fair amount of time pleases me to no end. Fantastic work and would absolutely recommend.

Have done business with Fix for almost 20 yrs, Keep going back because the of good service, good…read morecustomer relations, good work, and no surprizes. Staff and work is first rate and if there are issues, they're settled promptly and to everyone's satisfaction. We need more businesses like Fix

The whole experience from drop off to pickup was pleasant and professional. Caliber and their staff…read morekept me updated on the progress and roadblocks throughout the whole process. Having to deal with car repairs after an accident can be stressful and overwhelming so I am glad that this portion of the process went so smooth. If I ever need any bodywork done because of an accident or other, you can be sure that Caliber will be the first place I call.

First of all, thank you to Caliber Collisio,for a good job done on my truck,done on time!... The…read moreresult was better than I expected. Maribel,was awesome. She displayed great customer service, communication and organization. The whole staff and team are great and I thank them, awesome experience. I would recommend this shop to my friends and family, and to anybody who wants auto body & paint,and their car or truck painted, and the job done excellent and above expectations, go to (Caliber Collision 1500 Ventura blvd Ox. Ca)...Thank You to the whole team. I appreciate your hard work.!!!!!! January 4, 2026...:) Marcplumber1@gmail.com

My grandfather ended up taking his car here, and they actually increased the estimate when he…read morearrived to drop it off for repairs. His appointment was for 10:30 Tuesday and during the drop off process they INCREASED IT. Saying that the rim of the wheel was bent when there wasn't even any impact on the wheel. Sounds like a way to get more money from the insurance company to me. When he picks the car up I'm going to ask to see the parts that were discarded ... because it sounds so shady. The car drives normal (wouldn't the driver know if the wheel was bent? ) I know it was exactly the same as before his accident with a gate

I have a sad story to tell you, with a very happy ending!…read more When my darling husband retired I surprised him with a brand new 2024 Chevy Colorado. He was so excited, the first place we went where we used the truck to transport some new plants for our garden was Lowe's. While in the parking lot a younger woman decided to try pushing a shopping cart into my husband's new truck when trying to squish it between our truck and her car. Instead of scraping her car she pushed it up against our truck. She put a 4 inch scratch right into the paint on the driver's side while we were sitting inside the truck. My husband was so upset. He confronted her (talking to her from inside the truck) but she gaslit him and left. After she left we got out and saw the scratch. And she kept insisting she did not scratch the truck. I was upset that he didn't get her info or her plates. I thought I'd end up paying the $500 deductible to fix a scratch made by a rude woman. But that wasn't the case. We decided to find out what the damage would cost us. Our insurance company referred us to a top rated place: Caliber Collision. We saw the ratings and thought: Oh Wow! My husband took his truck over to Caliber Collision and they saw the damage and instead of charging us to fix it they quickly buffed it out at no cost! No cost?! Whatttt? You nearly never get that kind of service these days! They made our day! Took the heartache out that I felt and that I know my husband felt too. Just knowing there are places out there that will do such nice deeds made us both feel so lucky! We won the lottery going to Caliber Collision! Wonderful job too! Talk about AMAZING customer service! Thank you so much Yesenia Guzman for great customer service and to your team for being so amazing!!! (Before & After Photo Attached)

Could not be more pleased! Just picked up my sports car from Saticoy Auto Body and it looks…read morewonderful. I am rather picky about the appearance of our cars and keep them clean and tidy. Turns out Saticoy Auto Body is also rather picky about doing great work. I had heard great things about them from friends who show their antique cars, so I wondered whether they would even consider working on a humble Mazda. I looked around the shop and it was full of classic collectibles. When I came to pick up the car (on the date promised), I found it sitting out in the bright sunlight, looking shiny and beautiful. Perfect, in fact. I figured that it would be perfect, since they had it sitting out in bright sunlight that would reveal any possible blemish. And it stood the test well. This family business rates top in my book!

Over priced. Misses details. No discount to family returned…read morecustomers. Do not recommend to locals. After asking for discount to owner I got nothing significant. Do not recommend.

This review is long overdue. I had a very bad experience with Hub Auto. Took my car in to have…read moredamage repaired from someone hitting my car. The insurance person and Hub auto looked at the car while I was not present. Unfortunately, neither person shut the hood of the car correctly, and neglected to ensure that the hood was properly latched. I was given the car back prior to getting the side door taken care of and drove around the corner on Rose Ave and the hood flew open and smashed my entire windshield. I was going about 40 mph and on a bit of a curve, and to say it was traumatic was an understatement. I was unable to see and had to try to get the car to the side of the road peeking under a 2-inch opening at the bottom of the windshield. I could not see traffic; I have no idea how I made it to the side of the road. I had just been hit on the left side of my car by a lady who decided she didn't want to wait at the red light as I was going through the green light, and I was so fragile emotionally and physically from injury. The owner of Hub was throwing the insurance guy under the bus and vice versa, no one wanted to take responsibility. It was such a train wreck, I ended up going to the police department and getting the information they needed in my traumatized state, not to mention I was barely able to walk as my leg was injured when the person hit me. I had to fight to get a rental car, and all Hub guy was worried about was his having to pay for the car. I never got a "sorry" "we will take care of you", nothing, just complaining about the rental car. He forgot that I no longer had a vehicle to drive, as the hood was smashed into the windshield. Somehow, he gamed the system and was so proud to tell me how the insurance paid for the rental car. Really? That's all your worried about? How about the person whose life you just about killed? I do not recommend this company to anyone. Do not go to them. They are not trustworthy; they don't care about the customer. Horrible people, horrible company. Shame on you.

After 2 estimates I found Hub auto body and Tom immediately made feel comfortable and secure that…read morehe would handle everything and he did! Great customer service and my car looks great. They detailed the inside and brought my car to me. Offered me a ride and I didn't have to do a thing. Thanks tom you rule and I'll send everyone I know your way!