(9/1 Edit) PSA: Please do not take a drink from the pickup area unless you're 100% certain it's yours. Each drink has a tag with its order number, but most people take the wrong order. There's often a worker at the pickup area to help you, but if not, they should be back in 10-20 seconds!
I worked here from early July to late August. I enjoyed my time and the coworkers/manager are fun and chill. I'll leave a pretty detailed breakdown of pros and cons, and some drink recommendations!
Pros:
- All natural ingredients
- Strict food safety and cleaning standards (ingredients are always fresh and facility clean)
- Very meticulous ingredient prep process (toppings, liquids, etc)
- Organized and efficient staff in an assembly line allows for relatively fast waiting times (as long as we're not short-staffed or not extremely busy). If you're the first to order, you can get your drink as fast as 20-40 seconds.
- Modern design with a few benches to sit. It also has a Jasmine scent dispenser so the store smells nice and herbal-y.
- Multiple ways to order: Kiosk, Register, or Online
Cons:
- We're very popular so we're often busy, especially on weekends. On weekends, long lines + multiple ways to order means wait time is usually 15-20 minutes but can vary between 5-30 minutes.
- This location is a smaller store so we're limited in a few aspects such as seating and customer area.
- (8/27 Edit) As of late August we've been fairly short-staffed lately, especially on weekday afternoons, so expect slightly longer waits.
Especially for first-time customers, I recommend the Coconut Mango Boom. It was the first drink that really impressed me with the flavor.
Other Staff Recommendeds:
- Jasmine Latte (very floral and tasty)
- Kale Boost Tea (refreshing and vegan)
- Supreme Brown Sugar Milk Tea
- Triple Supreme Matcha Latte (for the matcha fans)
My personal favorite: Cloud Mango with "Cloud on the bottom" and boba :)
To be honest, while the Cloud Coconut Blue is arguably our best-looking drink, I agree with some others that it doesn't taste like much. It does taste better once the matcha cloud is fully mixed but I'd rather get the Cloud Matcha Latte or Triple Matcha.
Lastly, I want to say that this location alone pumps out literal thousands of drinks every week (Friday-Sunday are easily 2000-3000 drinks), so be patient and understanding! Most of the staff are young (20-25) but they work hard. We're bound to occasionally make a mistake but will try our best to make things right. read more