Great store in Chico! A bit of everything, cards and autographs. Will definitely go by when I'm up…read morethere again!

Great selection of cards. Both the guys I've talked to in there have been a great help and they…read morealways have fair prices on their hobby boxes(around the same price if less than online stores). Would definitely recommend this for all your sports cards and they even have some Pokémon if you're into that but I'd say it's mostly a sports card store.

This place is so great!!! The staff and owners are super helpful and they love mtg and helping…read morepeople find things they want. Very welcoming environment and super friendly. :)))

On first glance the shop is great, the staff are nice, and the strict hygiene policy is much…read moreappreciated, but the new owner's toxicity detracts from all of that. He sets up a Discord where people can buy sell and trade with each other, doesn't set any rules for how transactions and trades should be held on his platform, and then gets mad and will ban anyone who blindly breaks the rules he has written in his head. He'll claim that communication is important, then not so much as DM you when he decides to ban you. Honestly, this one interaction I saw there has soured my entire experience with this shop, and I wouldn't recommend this store to anyone so long as it's under the current owner.

Phil was amazing!! He's really the best, went above and beyond to assist my daughter who had a…read moretroublesome gift card lol. He was really great- a true asset to this store. Store is clean and love the ample parking. My favorite Michael's location.

I was told that framing for a drawing would be done the next day. The next day came and went and I…read moregot no phone call from them to tell me why there was a delay. So two days later I called four times at various points in the morning and got no answer. Then later that evening, I was told that the framing was finished. When I picked up the picture, it was not centered in the frame. Probably 1/4 of an inch tilted at an angle. Just enough to bother you when you look at the picture. The framing department could improve with communication and take better care to ensure that custom framing projects are accurately centered in the frame. I had to have it reframed at Chico Paper Co. I hope that this is not a common experience, it's possible that I just fell through the cracks, but something can be learned from this for both the potential customer and the store. And you also get what you pay for. Bargain framing isn't always a bargain.

We found Piland's while visiting Chico and we were blown away by the inventory they have. They had…read moreselections of Pokémon products that I didn't even know existed and stuff I haven't been able to find anywhere else. The owners were so kind and welcoming also! We will definitely be repeat customers!

If I could rate this shop below a 1 star, I would. I visited with a simple question and was…read morecompletely ignored by every staff member. Employees walked right past me without so much as a glance, and when an older staff member finished with a group of customers, I was clearly next in line yet he looked right past me and helped a customer who had just walked in. To make matters worse, he then spent his time chatting with his wife about a customer's account while I stood there waiting. The other employee who had already walked past me without acknowledgment? He went on to help yet another customer who arrived after I did. I have never felt so invisible in a retail setting. Not a single person asked if I needed help or even made eye contact. The level of indifference here was truly disappointing, and it's clear that customer service is simply not a priority for this business. If you're in Chico and need assistance, I'd strongly recommend Heroes Corner instead their staff is friendly, attentive, and actually willing to help.

Writing this review is very disappointing. My wife and I have recently gotten into RC cars. For me…read moreit's something I enjoyed years ago as a teenager, and for my wife it's a brand-new hobby that she has really come to love. We decided to stop by this location while we were in Chico for other business. I've purchased from their online store before, so visiting a physical location seemed like a great opportunity. When we walked in, no one greeted us, even though several people behind the counter clearly saw us and simply stared without saying a word. We shrugged it off at first and continued looking around. However, about a minute later another pair of less diverse customers walked in and were immediately greeted warmly and asked if they needed help by the same individuals who had watched us enter without acknowledging us. At that point we decided to leave. We will not be returning to this store, and I will no longer be purchasing from their website either. It's unfortunate, because we were genuinely excited to find a local place where we could support the hobby in person. It was a very disappointing experience.

Very rude and disrespectful place for sure. If you enjoy being treated badly this is the place for…read moreyou. They took it upon their selves to just cancel my order without letting me know what the date of shipment would be sense their web site didn't show they were out of stock on what I had bought and paid extra for faster shipping by the way. I needed it before Christmas. A few days later they tried to make it right by offering the Blade unit with free overnight if I call to pay for it. I don't give my info out over the phone sense a couple years ago I had lots of money stolen from my bank I chatted with the on line person to see if I could order it on line and they could just upgrade the over night shipping from there but very rudely let me know how things work and I didn't know what I was talking about thinking someone would steal from me with my info. I explained to him how others could get the info and do anything they want with it and I thanked him for treating me so badly and wished him a very merry Christmas. I wounder if they care about anyone other then their in store customers but I have read some of there in store visit folks as well. I'm glad there are other hobby stores out there and I am not stuck dealing with these folks. Well my Nephews Christmas is messed up and will not get his RC till after now because of this place but I'm sure they don't care. As long as they get what they want, right. Merry Christmas everyone. Thank you for taking time to read.

(I know AMain Hobbies has 3 locations in Chico, but I'm leaving my review here as I believe their…read moreonline customer service is done out of this location.) Let me say right off the top that I wish I lived in Chico so I could visit AMain Hobbies on a regular basis. I've had two phone interactions with customer service over the past week and both times I've been blown away by the quality of the service. First I bought a 1/24 Axial SCX24 on clearance and CS helped make sure I had the best deal possible. Second, after getting the set and finding the usb charger & battery were defective, AMain sent me an upgraded charger/battery free of charge. Both calls were very pleasant and as a new R/C enthusiast, they answered every question with positivity. I just wish there was an AMain here where I live in Oakland.

Today we celebrated my son's 10th Birthday Party at A-Main Hobbies. We stopped in here for the…read morefirst time a few months back and my son fell in love with the place. Shortly after, I called to inquire about hosting his birthday. I was told they were just starting the planning phase of hosting birthday parties and I would get a call back. My son was over the moon excited when we got the call back from Shaun to book the party. Come to find out we were the first birthday party they hosted and it was down right the best birthday party ever! Much to our surprise Shaun made custom personalized stickers and a giant banner for my son (that we even got to take home). They had the party area reserved for us to decorate with our party decor as soon as we arrived. They had all the cars charged up and ready to go right on time for all the guest to use upon arrival. Shaun and his team gave great instructions and after everyone getting to test out the cars for a bit Shaun got over the loud speaker and announced a couple races, personalizing it just for our son. After about an hour of racing we braked for pizza and doughnuts (my son's preference over cake) while Shaun and his team charged up the cars for the second wave of racing. We had all ages of racers for the party from as young as age 8 all the way up to age 85 and let me tell you, this is so much fun for anyone at any age! I highly recommend hosting a birthday party here! 10/10 Thank you Shaun!