Good service in a timely manner Friendly staff…read more Quality product I would recommend them for carpet removal and replacement

We've been customers of Friendly Flooring for a few years now, and Brock has consistently gone…read moreabove and beyond every single time. Whether we're placing a big order or just need something small, he's always just one text away and responds quickly. What really stands out is how he takes care of his customers he keeps you informed, walks you through the process, and makes sure you always know the next steps. There's never any confusion or guessing, which we really appreciate. Because of his top-tier service and reliability, we'll definitely continue to be loyal customers. Highly recommend working with Brock if you want someone dependable, responsive, and easy to work with.

Horrible customer service. We were there for 3 minutes and I have never been so offended by a…read moresalesperson in my life.

Could not believe how rude and lacking of customer service. We walked in, and no one bothered to…read moregreet us or ask if we needed any assistance. We shopped and found a few items and waited for a long while to get the attention of the lady behind the counter. She was on the phone, then doing something else, and never looked up to even say "I'll be right with you!" When we finally had her attention, she wrote down a few things and said "I'll send a quote in a few days." A few days? It's tile! Couldn't this be done the same day, or on the spot like at all the other tile retailers? It took them 4 days to email the response. When we came back to drop off the tiles, there was a different sales person, but with the same attitude. We waited and waited, and then finally just returned the samples to the big table. They couldn't be bothered with us. What a shame. Tile is tile. You can get the same tile at a big box store, a boutique retailer, or a strip mall. But customer service is not something to skip in this type of business. Shame on the management for not encouraging their employees to provide better service. It's not that difficult, really.

We love North County Tile and Stone! Nasha is helping us make our new home stylish and beautiful!…read more We can't wait to see it all come together! Pam and Steve.

I am a local designer and I can't rave enough about North County Tile and Stone! When you walk…read morethrough the door their team makes you feel welcomed and they are all beyond helpful. North County truly is a one stop shop for all tile, countertops, flooring, hardware, and accessories. They offer the most GORGEOUS and unique handcrafted artisan and Saltillo tile among many ceramic tiles. Also be sure to check out their wood flooring. We recently put their flooring in a beach house in La Jolla and it's stunning! In addition to North County's material selections they have the most amazing, helpful, and kind team. Nasha and Makenzie ALWAYS go above and beyond for our design studio and we are grateful. I can count on them to get me pricing, delivery dates, and orders processed asap. Swing by and check out North County-you won't be disappointed!!!

Great selection of tile and helpful staff. Prices seemed reasonable. I ordered some stone ledger…read moreand it came in quickly.

Krista is the best associate. We had a lovely experience with her from start to finish. Thank you…read morefor all your hard work and follow up.

Five-Star Craftsmanship!…read more I recently had two custom showers completed by this crew, and all I can say is... wow. Absolutely flawless work. From tile alignment to design execution, every detail was handled with precision and care. These aren't your average bathroom upgrades -- these are statement pieces. The first shower features bold patterns, clean symmetry, and a perfectly executed mix of tile textures that somehow feels modern and timeless at the same time. The second shower is a masterclass in herringbone layout, with seamless lines and beautiful integration of niches and bench seating. Every grout line is dialed, every cut is clean, and the finish is immaculate. They showed up on time, communicated clearly, and delivered exactly what they promised -- maybe more. This level of workmanship is rare. If you're thinking about tile work or shower remodeling, stop looking. These are the guys you want. Highly recommend.

Do yourself a favor and hire this company. We remodeled our bathroom last summer and one of the…read morehighlights was working with Gomez Tile. Friendly, polite, clean and hard-working! They even worked on a Saturday to finish the job before Labor Day weekend so we wouldn't have interruptions with our other contractors. Would definitely hire again. A year later--still looks fantastic. So happy we found Gomez Tile Design!

From the time I requested a quote until the day my kitchen was finished Scott's communication was…read moreexcellent! I got several quotes, but I decided to give Scott my project as he was professional, affordable and helped me develop my ideas in to my stunning kitchen. I would absolutely use him again for any tile work.

All hail to the King of Tile in North County San Diego, Scott Hinrichs!…read more Scott is the role model for those who love to do business with family based, owner-operators instilling a more personal touch and experience to any tile project, large or small. In our case, he transformed the 1,000 square feet of drab-looking stamped concrete of our backyard patio, which has a panoply of views out past the preserve to San Elijo Hills, into an oasis of terracotta tile meticulously outlined with an intricate contrasting border of sparkling polished porcelain. He is from the "old school" of good old-fashioned hard work, where accountability, integrity, timeliness, dependability and technical proficiency all color the very rigors of his task to provide superior and friendly customer service. Scott is surely a perfectionist who views his work much like an artist with a canvas at his feet, ready to mold and shape into the vision of his customers' dreams. He greatly respects your property and treats it as his own. He isn't going to short-shrift you with workmanship that is either hurried or anything other than professional. Scott is quite ably assisted by his son, Zach, whose strong physicality is more akin to an NFL offensive lineman than anything else, and whose pleasant affability and demeanor for a younger man is exemplary in these days of wayward young souls! Scott also believes in starting a job and staying with it everyday until it is completed to his high standards. One of the most impressive qualities that we experienced was the level of his clean-up and presentation of the final product.......he believes in leaving the project site in "spic and span" condition, better than how he found it, but with the addition of the beautiful jewel he will leave you to last for years and years into the future. Too, in comparing 7 different quotes for our project, Scott was quite fair and reasonable, particularly when you account for his long experience in the North County and command of the art of tile setting. There is a reason that Scott Hinrichs has all 5-Star ratings on Yelp!...... and that is because he has EARNED them. My wife and I enjoyed working with Scott and Zach (Rulie, too!) and we give them our highest recommendation. One look at the gorgeous panoramic photograph we have attached below, taken by my wife, will surely convince you! Make sure to CLICK ON IT to fully open it to its full glory!

Had great experience with this company, overall great communication, always on time, great quality…read moreof work and attention to detail. They tile wall & shower and couldn't be happier. They listen to what i needed & was always patience. Hard to find good contractors (specifically tile) and i was super satisfied with quality & price!

We needed to fix some poorly installed tiles in our shower, but couldn't afford to tile the whole…read morespace. A lot of companies said no outright - the whole shower or nothing - and others quoted us double or triple what Rayo quoted. And they did a great job! They even came back to finish caulking for us since I didn't have the right kind ready on installation day. definitely will use them again.

Oscar was very easy to work with. We had a bathroom renovation that was taking too long and we…read moreneeded done before the holidays. He completed the tile installation for the shower and floor, which was key for us keeping our schedule. From the beginning getting the initial estimate for our project to finish, he was friendly, professional and completed the work within original estimated time frame.

Oscar and his company definitely deserve their 5-star rating. They accomplished the job with no…read morefuss when another tile person said it couldn't be done. He's a perfectionist who makes it look easy. We are very happy with the work and Oscar is also a professional with a positive attitude who was a pleasure to work with. Highly recommended.

Our experience: fast response, quality carpet selection and friendly communication. The gentleman…read morewho installed the entire top floor of our home was phenomenal and needs a raise! He, alone, got it all done in one day. Amazing. Side note: every time we step on our new carpet, we can't believe how plush and beautiful it is! We have NO buyer's remorse whatsoever.

Great tile installation! Thanks Michael and Phil. I love the end result and appreciate you…read morecompleting it in two days.

I hired the groutsmith to repair and seal my grout after my new shower installation (which had less…read morethan desirable results). Groutsmith came out and evaluated the condition of my shower and scheduled a technician come out and perform the work. The color match was essentially 1:1 and while the grout install made it more finicky - requiring multiple visits, I was satisfied with the outcome. Groutsmith's technicians are very professional, clean up after themselves and pride themselves on good work. It was not the cheapest option, but I think it was money well spent and in general I can rest easy because they stand by their work and if it isn't up to par - they'll rectify it to the best of their ability. I evaluated other companies and I'm glad I went with Groutsmith for my groutwork. Once I have other groutwork - I'll be calling back The Groutsmith.

Great customer service On time, professional, honest and…read moreclean job. Explained the situation