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    Emser Tile

    4.7 (33 reviews)
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    handmade tile with gorgeous colors and variations in shine.
    Lianda L.

    I just had the best experience with a sales staff at Emser Tile in San Marcos. Damien Huitron and Omar Chavez went out of their way to be helpful with us DIYers. They took their time, answered questions, and even made helpful suggestions about things we hadn't considered! The tile at Emser was the nicest of all the tile places we visited. I encourage you to go to the San Marcos location, which has superior service over their other locations from our experience. It gave me such a good feeling that lasted all day to have such nice people give sincere customer service. Thanks Damien & Chavez. I hope corporate reads this review!

    For our daughter's bathroom
    Xin K.

    We are doing a small job in our daughter's bathroom: to replace her shower tub with a standing shower. Our contractor recommended Emser Tile. I went yesterday and Damien was very friendly and extremely helpful. He showered me a couple of options and gave me an estimate for the tiles. Today my husband and I went to the store and only ordered the white polished tiles for the bathroom wall and hexagon tile for the floor. We can't wait to see the result!

    a clean kitchen with white cabinets

    After much research on tile and tile stores, I purchased tile for my kitchen remodel at this location. Their selection was excellent, the staff was friendly and experienced, and my tile selection was readily available in just two days. Of tremendous help was Emser's recommendation Of a tile installer. They gave me the name: David McElroy Tile, 760-521-3232, Carlsbad. He was more than excellent, he was a tile artist at very competitive rates. Please call him.

    It was great working with them to select just a right tile for my business. They were considerate about giving me specifications that the health and county office would need along with supply me with all the materials that the installer would need to finish the job. Great customer service I would definitely use them again.

    Theory Brown - how it would look in a room

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    9 months ago

    Great selection of tile and helpful staff. Prices seemed reasonable. I ordered some stone ledger and it came in quickly.

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    1 year ago

    Krista is the best associate. We had a lovely experience with her from start to finish. Thank you for all your hard work and follow up.

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    5 years ago

    When we entered the store we were greeted by Krista. She was incredibly friendly and helpful. Excellent service!!

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    3 years ago

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    5 years ago

    These guys are sooooo amazing! Super nice, all of them, and helpful. Didn't have my color, so gave me an upgraded one in same color!

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    13 years ago

    Excellent selection, Great customer service and price matching to boot. Hahaha. Wonderful experience. Highly recommend!!!

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    Ask the Community - Emser Tile

    Review Highlights - Emser Tile

    Damien Huitron and Omar Chavez went out of their way to be helpful with us DIYers.

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    KRC Rock Landscape and Building Materials

    KRC Rock Landscape and Building Materials

    4.4
    (128 reviews)

    SPEEDY FOLLOW-THROUGH of Martine Bobadilla customer service for requested decorative crushed rock…read moresample! Although I live in NorCal, KRC Rock offers Barkwood gravel that isn't carried near me. Sales rep Martine took my call at the end of a Monday and said he'd check if they could mail me a sample. The sample was shipped on Wednesday and he emailed me to let me know. I got the shipment Friday, and it's a generous sample. KRC is able to ship the super sacks of decorative rock on a flatbed truck with forklift to place the sacks at my property. I still haven't decided on a decorative rock for my backyard, but I am so impressed with responsiveness from KRC Rock that I felt like giving a shout-out. (I have had much worse experience with another big SoCal company who keeps dropping the ball on my requests, on the order of months of delay with no updates. I have also read many poor reviews of a 3rd SoCal company with problematic deliveries where the material was wrong or shorted.)

    I renovated the front driveway and landscape of my house and used KRC Rock for most of my materials…read moreincluding pavers, DG, class 2 base, and sand. They supply most landscape materials you need and have many samples in the store to look at. I highly recommend also requesting samples to take home so you can see how it looks where you want it. Their prices were very competitive compared to other local stores and they offer discounts for large bulk orders. For in stock items, delivery was within 24-72 hours and custom orders took a couple of weeks. I mostly interacted with Carla and Ashlee who were both great. They were responsive on the days they worked and helped to make sure my orders arrived on time. Sometimes the male employees picked up the phone, but they seemed less enthusiastic to help out. Overall, I'd recommend them for your next landscape project.

    Southwest Boulder & Stone

    Southwest Boulder & Stone

    4.5
    (73 reviews)
    $$

    They are fantastic. I have used them many times for front yard and backyard projects. They are…read moreknowledgeable and super friendly and efficient. The prices are better than anyone else because I have checked. Their office staff is knowledgeable and helpful. I would give them 10 stars. I highly recommend them. You won't be sorry.

    Previously had good experiences…read more My landscape team reported that an order was short by almost half - I called support and was professionally heard and passed to dispatch. Dispatch told me I was wrong, and my team was wrong, because they use calibrated equipment. I'm an engineer. Calibrated equipment has tolerances - operating at low end of the tolerance, per load, can add up to significant under-fulfillment of an order. So yeah, it could be off. I trust my team that actually applied the product in the field. At the end of the day I don't really care, because I was short material for a project - 2 cubic yards. A big amount for me, a homeowner, but a small amount for a landscaping supplier. As a business owner, I would have expected a higher level of customer service, acknowledging the amount of business throughput with my account. I was offered a discount on a future purchase, but in a way that was pretty rude and forced. I declined the discount because I don't really want to do more business with a company that would dismiss me so quickly after spending thousands of dollars for their materials. The dispatch manager chose to forgo my future business to be right about a material cost of $172. Sure. you win, Southwest Boulder. You're right. And I'll take my next $3000 order somewhere else that won't call me a liar.

    Emser Tile - flooring - Updated July 2026

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