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Recommended Reviews - Tile Direct

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Reviews With Photos

Entrance from parking lot
Julie K.

They have a very large selection of tiles for floor , backsplash , bathrooms and many more ! Good customer service as well ! Everything I liked though was expensive. Best to have your contractor help if you have one . I will go back here to shop in the future .

Backsplash
Lisa L.

I was so happy yo find Erin at Tile Direct. We are doing a huge remodel and I was having trouble finding fun unique tile that was still affordable. They had a good selection and were helpful in putting things together. My order took longer than it was supposed to with all the Covid shipping delays. But Erin was great at communicating with me so I knew what was going on, we will definitely use them for the next bathroom project :))

Completed guest bathroom
Deanna S.

A few months ago I purchased Italian tile from Tile Direct to remodel a 28 year old guest bathroom. Roxie was marvelous in helping me select the tile and offer advice on composition. (See photos). When it came time to do the shower pan, the supplier sent the wrong tile. This delayed the work but Jamie did her best to get delivered in a timely fashion. Both women are helpful, delightful to work with, and they know their stock well. The showroom is packed with nice choices and has a table where customers can lay out a plan with the tile. My experience with the company was excellent and I love my bathroom.

Linda B.

Great experience! Jamie was amazing!! Not only were they best price in town, but they also were so helpful throughout our very large project. They went above and beyond to make sure we were happy! We will definitely continue to work with them in the future. Thanks again Jamie for all of your time and efforts...they were very much appreciated!!

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Photo of Holly D.
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10 months ago

Horrible customer service. We were there for 3 minutes and I have never been so offended by a salesperson in my life.

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10 months ago

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2 years ago

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10 months ago

The Manager is not only extremely helpful but has a incredible sense of style coupled with phenomenal knowledge

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1 year ago

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4 years ago

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2 years ago

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5 years ago

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Tile D.

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2 years ago

The store has such a variety you can always find something to pull a great design together!

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5 years ago

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5 years ago

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2 years ago

Great personal assistance! Erin is wonderful! There is a huge selection to choose from.

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6 years ago

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8 years ago

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Tile D.

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9 years ago

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Tile D.

Great photos, Linda! Thank you for sharing!

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3 years ago

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4 years ago

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5 years ago

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6 years ago

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7 years ago

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Tile D.

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9 years ago

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Tile D.

Your project turned out great! Thank you for sharing!

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13 years ago

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9 years ago

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13 years ago

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Tile D.

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5 years ago

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9 years ago

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10 years ago

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8 years ago

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7 years ago

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9 years ago

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9 years ago

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13 years ago

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13 years ago

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13 years ago

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11 years ago

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12 years ago

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12 years ago

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9 years ago

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8 years ago

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6 years ago

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Ask the Community - Tile Direct

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Free Builders Supply

Free Builders Supply

(6 reviews)

my contractor brother-in-law's motto could be "well begun's the most work you can hope for outta me…read more..." so, now that we've hired a guy to finish one more of the many, many construction/remodeling projects he started, got paid for but never, ever got around to actually finishing (in this particular case patching and painting an exterior wall he tore up trying to resolve a plumbing issue which also required hiring a plumber to fix), i found myself trucking out to SAN MARCOS for mortar and stucco. any task requiring tools other than a spatula or kitchen knife is out of my comfort zone and these guys were very, very helpful mostly in a bemused sort of way -- not that i blame them as clueless as i am it's reasonable they found my feeble attempts at having anything to do with a construction project amusing. the good news is now, thanks to a little help from FREE BUILDERS SUPPLY and our very handy handyman, five years after the demo portion of the assault on the wall, our home is whole again.

I needed a bag or two of concrete for a kitchen sink I'm making and specifically needed Quickcrete…read moreCountertop Concrete. Unfortunately, both Lowes and Home Depot were out at most of the stores in San Diego. I called around and found it at Free Builders. When I arrived I went straight to the counter and asked for the product. The less than friendly worker started to write up a ticket for the purchase. Now standard concrete is about $4.00 a bag and this stuff runs about $14.00 but it's better for what I was using it for and I didn't need much so worth the extra cost. But I noticed he wrote about $30.00 on his little ticket for one bag of the stuff. I asked if that was what they were charging and when he confirmed it I said "Thanks Anyway" and walked out. As I leaving the parking lot, another guy came out and said...."Oooops it's $21.00 a bag. We made a mistake" I kept driving. Now I'm a reasonable woman and I understand that a mom and pop shop does not get the same discounts as the big box stores so I expect to pay a bit more. But not double! Maybe it was an innocent mistake. Or maybe they saw a woman walk through the door in a dress and flip-flops asking for one bag of concrete and assumed that she just "don't know shit" about the cost of building materials. You decide. As for me, I don't do business with scammers.

Tile Direct - buildingsupplies - Updated May 2026

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