I scheduled an underarm wax appointment, but unfortunately woke up the morning of my appointment…read morefeeling ill. The clinician called me to ask if I could come in early and I said yes hoping to be feeling better but as I began to work on some things at home I felt worse and worse. (I just found out I have Covid). I attempted to reschedule through Vagaro, but because my appointment was less than six hours away, the system would not allow me to do so. I called the salon and was informed by a staff member that I would be charged a $10 cancellation fee despite being sick and wanting to reschedule rather than cancel outright. Since my service was only an underarm wax, the fee amounted to approximately 40% of the total service cost. I asked whether an exception could be made given the circumstances, but was told it was the "manager's policy." The response felt very scripted and lacked any empathy for the situation. I ultimately agreed to pay the fee, but asked that the manager be informed they had lost a customer over $10. Unfortunately, the experience became even more disappointing. The manager, Sarah, called me after I had already explained that I was sick and wanted to discuss the situation. I was really not feeling well and did not appreciate receiving a call to discuss this further. I told the manager that, because I wasn't feeling well, the only discussion I was interested in having was whether the cancellation fee would be refunded. Instead of addressing my concern, Sarah ended the call abruptly by HANGING UP ON ME. I understand that businesses have cancellation policies, but customer service and compassion matter. A little flexibility for a client who woke up sick and was trying to reschedule, not avoid paying, would have gone a long way. Instead, I was charged a fee that represented a significant portion of the service cost and was treated in a way that ensured I won't be returning. If you book here, just be aware that if you wake up sick on the day of your appointment, you should expect the cancellation fee to be enforced regardless of the circumstances.

Drove by, called in and made a same day appointment. They were super nice and very accommodating. I…read morewas very pregnant going in and so expected my Brazilian to be painful cause it's super sensitive down there when pregnant. But it was quite pleasant and not painful at all! Very clean facilities as well. 10/10 highly recommend

Gosh if it's even possible, every year of coming to LeAnna my lips just get more and more gorgeous…read more I came for another syringe recently and I have some natural lip pigment loss that I've always had on one side of my mouth. She injected me in a way where it just looks so perfectly balanced and so luscious. I'm in love with them Thank you for always being so wonderful

5 stars is such an understatement. If you are thinking about getting your lips done, LeAnna is who…read moreyou want to go to. I am originally from CA moved to TN got my lips done here and I couldn't stand them. Went to CA for a wedding (I was literally there for a day and a half) and made sure I got an appointment to get my lips fixed. They are perfect and I don't trust anyone else! Leanna is so sweet and professional. She asked me what I wanted instead of telling me what I should do. Thank you!!!

I had a lovely first visit at Lemon and Honey Day Spa. I booked a Lemon Lift Microcurrent Facial…read morebecause my skin needed a little refresh with this dry weather. This facial also stimulates collagen production and tones your face. It was a perfect pre-birthday treat for myself. Booking was easy on the website and all their services have a good description to determine what best fits your needs. I had to reschedule my initial appointment, and for that you need to call in. They send you a text reminder, and you must cancel at least 24 hours before your appointment to avoid a fee. One special thing to note is if you book a service that's at least an hour, you receive a complimentary foot soak as long if you arrive at least 15 minutes before your appointment. This was a nice touch. When I arrived, Cristina, from the front desk walked me to their quiet room, which has the ultimate relaxation vibes. She was amazing! She had my foot soak ready to go, along with a heated neck wrap and a blanket. On top of that, she made me a delicious vanilla chamomile tea, accompanied by a chocolate. A literal pampering angel. My facial was done by Chasity. She was also so nice and she gave me plenty of time to change and get comfortable in the spa bed. She listened to my skin concerns and tailored the products for my face. Throughout my appointment, she explained each step of the facial. At one point I was so relaxed, I fell asleep. Before I left, I signed up for their busy bee membership so I can make sure to keep up with my skincare goals. Thank you, Lemon and Honey Day Spa, your staff was amazing!

My face has got that lemon and honey glow! I recently got a facial at Lemon and Honey Day Spa. I…read morewaited a day to write my review to see how my face looks a day later. I'm still glowing! Thank you, Sara, for a wonderful gua sha facial. They have an introductory special for first time clients, and it is a deal worth taking. Sara used the gua sha technique, as well as apply lymphatic drainage, cleanse and exfoliate. My face feels so fresh and scuplted. The place itself is so pretty in the most zen way. The entrance leads you into a retreat area, where they give you a complementary foot soak while you wait. The massage rooms are clean, peaceful, and pleasant. What a sweet way to spend a day of pampering!

Interesting experience - 3rd time visiting - opted for one of their package 1hr massage with free…read morehot stones and 1hr European facial. Price is not listed upon booking but found out it was $160. Booked it last minute and came upon arrival a few minutes early but no one was there at the front desk, waited a few moments and then back in and still waited The spa attendant came mid way with a plate of food and stopped upon seeing me. Didn't ask who I was, didn't do an intake form, just asked if I been to the spa before. She hurriedly prep the room and asked about pressure and left without me responding. The MT I had - not the same person I booked the facial with only asked once about pressure and that was a few minutes into the massage. Did not ask about any focus points or pressure for the entire hour. Did basically a full body massage and did not use the hot stones. Had more firm pressure and did use much lotion to create the smooth sweeping motions consistently. Overall massage was nice but behind my calves felt a bit off. The Est. Came in toward the end of the massage to set up which was distracting because lights came on and additional noise in the room. She did not explain anything that was happening during the entire facial and I even indicated it was my first time having this type of facial. Facial was conducted and more of a face massage and quick scalp massage that occurred. Face did feel smoother after the service. I still return to the day spa for my monthly treat to self - I think the overall experience starting off to how it ended during the transaction caused for a lesser star otherwise massage and facial did its job. Thanks for the self care day it was still lovely.

Enjoyed my first visit to Glow! Online booking was easy and they had a lot of specials to choose…read morefrom. I opted for the "Day Off - Relax Time" package - a steal at 2 hours for $195. The package included a 1 hour body massage, 30 minute mini facial, 30 min scalp massage, and a hand & foot scrub. I had booked with Bella, but my time was ultimately split - I think the person I had in the beginning was a sub, and then the rest was with Tiffani. Tiffani was great - she definitely went over time and gave me a longer facial, but I was a little bummed to not have had a full scalp massage - neither of them focused much on that area. With that said, the price was absolutely worth it, and the experience was very relaxing. I'm excited to come back for a couples massage! Looks like there's a Yelp deal :)

I came in a few weeks ago and Sam did an amazing job on my eyebrows. I was very nervous because I…read morehave had other places thread them much thinner than I wanted but she listened and delivered! She was very sweet as well. I was a bit nervous that the color was so dark because it was my first time but she assured me the color would neutralize (I got a tint) and it did, and it looks amazing! I will be back. Before and after photos attached

This place is horrible. They don't know how to thread at all. From the moment I walked in, I…read morealready had a bad feeling. The owner is not friendly or welcoming, and the service reflects that. My mom and I both got full‑face threading, but the girls who worked on us clearly didn't know what they were doing. I even told her that I didn't feel the hairs being pulled out while she was threading, but she ignored my concerns, same with my mom. When we got home, the hair on my face was still there. It honestly feels like I paid for nothing. They finished a full face in less than 10 minutes, which has never happened at any other threading place I've been to. My daughter also got her eyebrows done, and they gave her a horrible shape. I would never come back and would not recommend this place to anyone. I have paid a total of $102 for the worst service ever. This place has changed ownership, and the girls who used to work here are no longer there, and it really shows.

So let me start with I am going to be very honest with this review with my experience…read more Let's start with I'm guilty of saying "oh I'm going to write a great review for you" I genuinely mean it at the time and I really do want to do it but life happens and then we forget and don't get around to it. So let me tell you for me to save this note with these ladies names (so I wouldn't forget better late than never) this how much I really appreciate how I was treated and how sweet, kind and patient to explain things, answer random questions and make you feel like it's like one of those "Spa days with the girls vibes" .( Btw it's been a week or two since I was last here my experience def was worth review) ***I love getting my HydraFacials....I'll be back for another one. ........ yes booked more in advance . Thank you Cassidy & Sidney

I've been going to LaserAway for years and have used several of their locations, but my experience…read moreat the Orange location has been horrible. The first time, I had Botox done there one of my eyes ended up looking noticeably bigger than the other. The Botox also started to crease. The second time, I scheduled a facial along with my other treatments, but when I arrived, they had not scheduled the facial correctly. Because of their mistake, they weren't able to do all the services I had originally booked. I've never had these issues at the other LaserAway locations I've been to. Unfortunately, this location has been a completely different experience. Save yourself the frustration and go to another location. I definitely will not be returning to the Orange location.

I went to Sai for eyebrow threading and had a great experience! I had been overdue for a couple…read moremonths and was concerned that it'd be painful, but Karen was gentle and attentive. I personally like a thicker brow and she made sure I liked the shape and cleaned up a problem area for me. The ambiance was calming/tropical themed and I appreciated that they went out of their way to create a fun welcoming vibe! Highly recommend!

I always feel rushed when I come here, even when there is no one else. Sure, it's nice that you're…read moredone in less than 5 minutes, but not when a lot of hair is left over on the lid. I bring this up but she refuses, saying that the brows look good. A good eyebrow threading includes shaping AND cleanup. Also, be careful when you say that you prefer a thinner brow. Because she will go 90s pencil line brow on you real fast. Lots of parking nearby. They take walk ins.

Going to Mel was literally the biggest mistake I have ever made…read more My lips crack everyday and they look like this everyday you can see in the middle it basically looks purple. They bleed because they have too much pigment and are super wrinkly making them look old I now miss my colorless natural lips. This has been so horrible for my mental health. Still hating it and wanting to crash out everyday because now I can't even line my lips the way I used to. all you see is the ugly pigment poking through even my favorite lip products look horrible on me. I will be posting my follow up results because I was also told they would lighten up I was told they would blend over time none of that has happened and they continue to look worse overtime and my symptoms of my lips cracking and bleeding, which has never happened to me before this procedure continues to happen making my life miserable every day. I DO NOT recommend anything permanent here tbh even anything at all because you don't know what results you're actually going to get she just does whatever and moves on, like my face isn't permanently altered . Sad. But here's the truth .

Really loved this spot. I tried the fanny facial. My skin felt so soft afterwards. Can't wait for…read morethe next one!

Loving the progress Valerie my electrolysis went in vacay so the other Electryosis worked on me…read more She's amazing ASAMI is wonderful such a gentle hand pain free

Service: Electrolysis 60 minutes Waiting time: None…read more Electrologist: Valeria Amenities: Free parking, Free snacks/water, Bathroom, Wifi, and TV in treatment room Best electrolysis clinic in orange! Went in for an hour session, Valeria explained the different modalities of electrolysis and tried them all to find out which is best suited for my treatment area! Comfortable and welcoming environment, was able to watch Netflix during treatment! Recommend applying numbing cream if pain tolerance is low, Valeria applied aftercare for the skin and provided post care instructions. Already see improvement after first session but of course permanent long term results take time and can't wait to continue my sessions at Golden Touch!!

Thu ha is one of the best, very meticulous with her craft. She spends a lot of time catering to…read moreyour needs. My skin comes out feeling very calm and my body feels very relaxed. Worth a monthly treatment for self care

I've had the pleasure of going to Thu-Trang for her tea facials for just about a year now and I'm…read morevery pleased with the service and products that she's recommended me in that time. Other services/add-ons I've tried include the brow wax, dermaplaning, and chemical peel. Most notably, the chemical peel has made a great difference as of late in diminishing and improving upon my acne scarring, hyperpigmentation, and what used to be reoccurring acne. Going to her for her tea facial service feels soothing and peaceful as she's such a kind and gentle soul. I feel like I can unwind and relax fully. I always look forward to each appointment service with her! Highest of any recommendations I could give!