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    Help4Access

    5.0 (5 reviews)
    Open 9:00 am - 5:00 pm

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    Total Computer Solutions

    Total Computer Solutions

    (3 reviews)

    Financial District

    I can't thank the folks at Total Computer Solutions enough. I needed a full retrieval of my data…read moreafter my external hard drive became unresponsive due to damage. I'd been using the hard drive to store ALL of my data after I had this same issue years ago, only with my laptop. Needless to say, losing absolutely everything I have saved is my worst nightmare. I worked directly with Gabe who could not have been more friendly or offered better customer service. He responded to my project request right away and we communicated regularly via text. Gabe answered all of my questions, big and small, throughout the whole process, and communicated clearly and thoroughly (I consider myself to have a basic/intermediate level of understanding technology, but am no expert). What I really appreciated was the transparency given with price quotes, and found that their prices are very reasonable for the service. Since I don't live nearby their shop, I took advantage of the free Uber service they provide to have your device picked up from and delivered back to you. I was incredibly hesitant to give my device, with all of my data on it, to an Uber driver, but Gabe assured me it wouldn't be a problem and that he had means to handle if anything went awry with the delivery. Thankfully this wasn't an issue. I don't know of any other company who offers this service, let alone at no charge. I am delighted and relieved to say that Total Computer Solutions was successful at being able to retrieve almost 100% of my data - the few irretrievable files ended up being not very important to me anyway. They also hold onto your data for 3 weeks post-service as a precautionary measure. I am so grateful I found Total Computer Solutions and now consider myself a loyal customer should I ever need their help again. Thank you, Gabe & the Total Computer Solutions team!

    Brother IntelliFAX FAX2840 High-Speed Laser Fax Machine Fax…read moremachine is not responding to print command. I was informed by another interested and helpful 3rd party that I might need toner and that I already had two cartridges behind my office door next to the vaccum cleaner. Bless their heart, they remembered and now I know! Total Computer Solutions is a good value because they told me up front that they do not provide the service. But I know who can... I know once I get toner installed I will have 50 duplicate print jobs from repeatedly smashing the Print button. Scratch paper right?????? Yeah, I know

    Sweet Memory Cell iPhone & iPad Repair - iPhone & iPad Repair

    Sweet Memory Cell iPhone & iPad Repair

    (45 reviews)

    $$

    Financial District

    If I could give 20 stars, I would. I washed my iPhone X after a backpacking trip that had us going…read morepast poison oak, and I thought the waterproof rating would protect it (it did not, probably because I also used soap). I went in after the Apple store told me they'd do nothing to help me get a backup, and the best they could do was replace my phone with a new one for $600+, without any of my data. Anthony immediately gave me advice about how to attempt a backup, and walked me through getting an iCloud setup and attempting a backup. Unfortunately, the phone didn't stay on for long enough for the backup to complete. So he took it and removed all the water, then did a backup before attempting ANY other repairs as I had told him the most important thing was my data (I didn't ask him to do this - he just listened and understood what my priorities were). Then Anthony tested the phone fully and told me what other repairs would be required. All in all, fixed my phone back to perfect working order for much less than the cost Apple were going to charge, PLUS they saved all my data. Sweet Memory were reliable, quick to answer questions, and regularly gave me updates on exactly how it was going. Phone problems really ruin your week, but they made it much less painful. Thanks so much guys!

    Excellent service. Brian at Sweet Memory was quickly able to fix my phone with little effort and…read morecost. Very helpful and friendly. Not the first time that I have used Sweet Memory with success. Dick

    Help4Access - itservices - Updated May 2026

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