Great food, great guy . Stayed open later to make sure the food was nice and fresh for me…read more Definitely recommendè

Very poor service. Cannot stick to deadlines, overpromises underdelivers, tacks on extra costs when…read moreyou try to pick your device back up, didn't fully fix the issues he purported to.

My desktop PC for work kept mysteriously crashing. It was extremely difficult to re-create the…read moreissue. After spending hours trying to solve the issue on my own, and THEN sending it to another tech who could not solve the problem, Tech in SF was able to fix it. Mike was very communicative, kind, and thorough in his diagnosis of the problem. I would work with them again, and I highly recommend them !

I am so happy with this company! My technician was Mike. He was calm, friendly, and I did not feel…read morerushed when talking to him. If you're in SF they will pickup and deliver for free, which is amazing! He diagnosed over the phone, got the battery in, then picked up fixed and delivered back same day. He also cleaned out the dust. He also showed me the battery settings and info and told me how to use the battery to keep it long lasting. For any women reading this, I felt safe letting him in my apt. No wierd vibes.

I can't thank the folks at Total Computer Solutions enough. I needed a full retrieval of my data…read moreafter my external hard drive became unresponsive due to damage. I'd been using the hard drive to store ALL of my data after I had this same issue years ago, only with my laptop. Needless to say, losing absolutely everything I have saved is my worst nightmare. I worked directly with Gabe who could not have been more friendly or offered better customer service. He responded to my project request right away and we communicated regularly via text. Gabe answered all of my questions, big and small, throughout the whole process, and communicated clearly and thoroughly (I consider myself to have a basic/intermediate level of understanding technology, but am no expert). What I really appreciated was the transparency given with price quotes, and found that their prices are very reasonable for the service. Since I don't live nearby their shop, I took advantage of the free Uber service they provide to have your device picked up from and delivered back to you. I was incredibly hesitant to give my device, with all of my data on it, to an Uber driver, but Gabe assured me it wouldn't be a problem and that he had means to handle if anything went awry with the delivery. Thankfully this wasn't an issue. I don't know of any other company who offers this service, let alone at no charge. I am delighted and relieved to say that Total Computer Solutions was successful at being able to retrieve almost 100% of my data - the few irretrievable files ended up being not very important to me anyway. They also hold onto your data for 3 weeks post-service as a precautionary measure. I am so grateful I found Total Computer Solutions and now consider myself a loyal customer should I ever need their help again. Thank you, Gabe & the Total Computer Solutions team!

Brother IntelliFAX FAX2840 High-Speed Laser Fax Machine Fax…read moremachine is not responding to print command. I was informed by another interested and helpful 3rd party that I might need toner and that I already had two cartridges behind my office door next to the vaccum cleaner. Bless their heart, they remembered and now I know! Total Computer Solutions is a good value because they told me up front that they do not provide the service. But I know who can... I know once I get toner installed I will have 50 duplicate print jobs from repeatedly smashing the Print button. Scratch paper right?????? Yeah, I know

Very happy. My elderly Dell was shouting beep codes at me. The techs fixed her and were great about…read morecommunicating what the issue and fix were. Quick turnaround. She's old, but she's red and I'm not ready to transition to the chrome/grey (boring) colored ones. : )

I bought sone RAM from this place. Good quality and good…read moreprice. I would recommend this place

I would love to hear from this company - I have tried all of their phone numbers, emails, twitter -…read moreand no response at all so far. Please get in touch about mutual client where you setup their network and have all the keys. Their toll-free number is disconnected and Google Street View shows an empty office? I hope this doesn't mean they have abandoned their customers who have installed/managed equipment.

Highly responsive and knowledgeable company. They have provided a wide variety of IT services for…read moreus, helping install wireless networks, perform site surveys, and provide expert IT consulting. Highly ethical, accurate billing, and trustworthy.

Extremely responsive and very helpful in navigating me from windows 10 to windows 11…read moreMitch is now on my speed dial for IT support

Mitch was unable to provide the hardware repair I needed but he did refer me to someone who could…read morehelp.

I run a design agency in SOMA, San Francisco. There's no question that my company would not run as…read morewell as it does if it weren't for 24HourTek. I interviewed a number of tech-support companies and 24HourTek was, and still is, the only one I'm comfortable with. They do great work for us so that we can do great work for our clients. They take care of any tech issue we have; more than I had anticipated. They've rebuilt our server, wired the entire office, set up a new employees' workstations, created and manage an inventory of every machine and software license we have, set up everyone's machine to print correctly, put all our equipment in a server rack... the list goes on and on. They'll answer any question related to tech, even if it's really small, like "why are these keyboard shortcuts not working in Adobe Illustrator anymore". Time is our most valuable commodity and 24HourTek gets that. They work around my designers' schedules because they understand that we're doing billable work for our clients. They allow me and my team focus on what we do best; design, serve our clients, develop our team, and get new business. My company is an approved vendor of some Fortune 100 companies, including one of the biggest banks in the country, so we have very strict information-security requirements. I need a vendor that has the same stringent security policies and expectations of professionalism that I have. 24HourTek is the only company I interviewed that took it as seriously as I do.

We highly recommend 24HourTek. Their professionalism, responsiveness, and positive energy have been…read morea breath of fresh air for our team at SNAC. After ending a difficult partnership with our previous IT provider, 24HourTek immediately restored our confidence. Their team communicates clearly, resolves issues quickly, and consistently goes above and beyond to keep our systems running smoothly. It is rare to find a partner that combines technical expertise with such genuine customer care, and 24HourTek delivers on both. We are grateful to have them as our new IT team and look forward to a long relationship built on trust and reliability.

Professional and responsive support…read more We had a wireless issue at our business, which we use to entertain our customers and also for email marketing purposes. We called the support line, and they were able to come out within a few hours. They fixed the issue, and gave recommendations on how to to better utilize the technology we have. The tech was friendly, and we didn't feel at all rushed. Highly recommended

Super quick service. I attempted to install my Nest to no avail, so I looked around and found…read morethese guys online. They came out the same day and installed my thermometer, plus showed me how I can get the most out the settings and the app itself . They had a two hours min for the visit, so the tech asked if he could help with other technical questions. I had them check my wireless security. Everything checkout ok, so there was nothing for him to do, but I was a nice gusture. Not rushed at all. Im a happy customer :-)

Excellent service. Brian at Sweet Memory was quickly able to fix my phone with little effort and…read morecost. Very helpful and friendly. Not the first time that I have used Sweet Memory with success. Dick

My iPhone was not charging. I originally walked in expecting to replace a part. These guys cleaned…read moreout the port in 5min and fixed the problem. And they did it FOR FREE! These guys are awesome. Super quick and friendly.