Impeccable customer service!! They serviced my 4 speakers and a vintage receiver and now the system…read moresounds fantastic. Friendly staff, take time to explain things and make you feel welcome. The service tech really knows his stuff. Highly recommended, especially for vintage stereo gear!!

Donny and other sales person were very knowledgeable, let me listen to everything and come to my…read moreown conclusions. Not your typical pushy sales guys at all. Great conversation about industry in general. Came back a second time and bought my analog music oriented gear from them. Installation about two weeks later by Stan and anothe installer. They were amazing. They really cared about getting everything set up right. Overall, highly recommended for professionalism, knowledge and value. Drew N.

Great company! We have worked with Livewire twice now and both times been equally impressed. From…read morethe customer service specialist that made our appointment, all the way to the installation team. They are very knowledgeable and professional. After installation, they took the time to answer all our questions and made sure we understood AND loved our system. Thanks Livewire! We can't wait to have you back!

A while back I posted a 1-star review of Livewire based on my initial experience with the company…read more I am now pleased to give Livewire a 5-star review based on the response to my initial review. Josh McDonough, operations manager, contacted me soon after the initial review went live. He had read the review and understood the reasons for my dissatisfaction. He and Dustin Roskam, service support lead, arrived today to make come changes to the setup about which I had complained. When they were through, I had what I had expected in the first place: simultaneous sound through the soundbar and through my hearing aids, when allows my wife and me to watch TV at the same time. Normally, I wouldn't give a 5-star review for a second attempt at delivering what was promised initially, but Josh and Dustin's professionalism won me over.

I had a very good conversation with Chad. he was polite and interested in what I said. He was…read morevery helpful and candid about the problem was I having. Thank you very much Chad.

Update: October 16, 2020…read more StereoTypes not only provides great design and installation, but they also provide great customer service. When I had a recent issue with my Sonos system, Dan, the office manager helped me work through possible causes and eventually tied the problem back to the Rotel amp. He then arranged for a tech to stop by and remove the amp, get it repaired under warranty, and then reinstalled. Throughout the process he was friendly and patient, working through the problem, rather than taking the easy way out and just quickly "scheduling a tech for repair". Great customer support!

TOP NOTCH!!!!!! If you're looking for an audio video technician that knows his stuff, look up…read moreRaymond. AudioTech did the installation of our audio/video conference area and they set our business up with a wireless Sonos system for each office. I can't say enough good things. They are professional, curious, the installation is clean and they know their stuff! Raymond has a strong team and great end results. I highly recommend AudioTech -- not only for conference areas and areas that need sound masking, but also home theaters -- Who doesn't love a home theatre, I mean come on!! :) -- Thanks Raymond!! -- Justin

From the owner: Home Theater Installation, Home Audio Systems, TV Installations And Commercial Audiovisual…read moreInstallations.

Tim and his team are wonderful! We have been working with them for a few years now and they are…read morealways professional, courteous, dependable, and work in a very timely manner. They go out of their way to accommodate their clients and to provide exceptional service. I highly recommend them for all home automation and entertainment services.

After working with a few other local Home Theater companies, but none more than once, we were glad…read moreto finally find Tim and Graham. Sound and Image is innovative, priced competitively and (most important) reliable. Actually, technically adept and creative might be most important. They are both these things as well. We've worked with Sound and Image for about 10 years now. In two old (early 1900s) homes. If they can install the best of modern home theater (a trite phrase, but it's late, forgive me) in our way pre-television era houses, they can do it in yours. We stopped calling anyone else a long time ago.

I found Corey's name before moving to the Chesterfield area. He came out and mounted the TV and had…read morethe wires in no time. All-around nice guy. He does quality work and doesn't break the bank. A great value!

Corey was the absolute best mounting our tv my neighbor advised me that there may be brick behind…read morethe wall but after his inspection he advised that it wasn't brick and gave us an honest/LOWER price that we weren't expecting!! He was so cool and professional and really cool to talk to and he came TEN minutes earlier before his original arrival. Definitely will be hiring him again!!

Never do business with this company. The Owner Matt Harver broke my TV and claimed he wont be…read morereplacing it. Never do business with this company!!

This company installed some TV's in the sanctuary of our church a couple of years ago and did a…read moregood job. Due to our past positive experience we were willing to pay in advance for this job. We paid them in full, now they will not install, will not return our money and will not communicate with us. We are considering taking legal action to get our money back as we don't seem to have any other option. This is such a shame.

The radio in my truck went out. I got a quote from an Audio store in Newport News, but I felt…read moreuneasy having them work on my truck after reading mixed reviews. My daughter told me about Safe & Sound, and my wife and I stopped by to chat. The quote was a little more, but the peace of mind is worth it. A family-owned business is always better than an impersonal business. I am pleased with the work and the instructions afterward. They also told me to return if I had any questions or concerns. Thanks to YouTube, I could figure out the one problem I had. The sound is fantastic, and the voice commands work great. I strongly recommend them. I would like to add that if you review Car Audio Radios on YouTube, I noticed some people say you can do it yourself. Unless you want to set your vehicle on fire, I would suggest taking it to the Pros like Safe & Sound.

Quality high end products at a reasonable price. Friendly people, no BS. Not cheap but if you…read morewant great tunes, this is the place!