1. Helix Real Estate Management

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Pasadena, CA

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Helix Real Estate Management

3.3 (12 reviews)
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Services - Helix Real Estate Management

Property management

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Recommended Reviews - Helix Real Estate Management

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4 months ago

Good. All services were met, and have used for a long time. Nothing more to add here,

Helpful 3
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8 months ago

Helpful 1
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2 months ago

Poor communication and no show for two property viewings. Would not recommend and would not rent from them based on this.

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11 months ago

Helpful 2
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5 months ago

Quick response to requests. The jobs are always done quickly and very well. The workmen are so knowledgeable and polite.

Helpful 4
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1 year ago

Helpful 2
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3 years ago

Helpful 7
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1 year ago

Helpful 3
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2 years ago

Erik was very helpful as always. He's fixed the sink and dishwasher and has exceeded my expectation. Great guy too

Helpful 4
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3 years ago

Helix Management always great communication and availability when a request was submitted. 3 year tenant.

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3 years ago

Attentive and Responsive service. Excellent communication about all situations. Always a friendly and kind approach.

Helpful 6
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3 years ago

Helpful 10
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Allstate HOA Management

Allstate HOA Management

(40 reviews)

West Central

I've worked with Allstate HOA Management since 2020, and after dealing with other management…read morecompanies, the difference is night and day. They are extremely responsive--emails are often answered within minutes, with clear, detailed communication and zero loose ends. If something needs to get done, it gets handled quickly and correctly. Early in our relationship, we had a major leak that led to mold remediation. Our insurance company initially denied the claim, but Allstate HOA Management pushed back hard, handled the process strategically, and got it fully approved--saving our HOA more than $18,000. They also identified and renegotiated a vendor contract we didn't even realize could be improved, cutting $1,700 per year in unnecessary expenses. That level of proactive cost control is rare. On top of that, they've modernized everything--online payments, instant access to financials, clean reporting, and consistent support across their entire team. Whether it's emergencies, vendor management, budgeting, or complex HOA issues, they handle it efficiently and professionally. Bottom line: if you want a management company that actually protects your HOA's finances, communicates clearly, and executes at a high level, Allstate HOA Management delivers.

I want to highlight the level of care and attention our community has received since switching to…read moreAllstate HOA Management. The difference has been noticeable, and a lot of that comes down to the quality of their team. Samantha in accounting has been incredibly helpful and responsive, and David Bar, the owner, is clearly hands-on and takes pride in running a professional operation. You can tell they genuinely care about the communities they manage. Things are more organized, communication is better, and issues actually get resolved in a timely way. It's made a real impact on how smoothly everything runs day to day. If Allstate HOA Management continues building their team like this, their reputation will only keep getting stronger. Based on our experience, the switch has been a very positive one.

Beven & Brock Property Management Company - Balcony repair

Beven & Brock Property Management Company

(213 reviews)

Downtown

This review is not about property management -- it is about Jack, our on-site manager, and Angela…read more When my kid accidentally locked the bathroom door late at night, Jack was actually out for the evening but still drove back to help us. He and Angela resolved the problem by 11:20 PM. We were so grateful. But the story doesn't end there. Two days later, Angela visited our home and brought gifts for our kids -- coloring books, reading books, and small toys. Our kids were so happy. Jack and Angela went far beyond what anyone could expect. Their kindness and warmth made our family feel truly welcomed in our new home. We will not forget this.

Update (October 2026): Following previous unresolved maintenance delays, flooding, and an official…read moresmall claims court judgment ordering the HOA to reimburse my insurance deductible due to common-area negligence, management's pattern of failure continues. A pressurized common-element plumbing pipe recently burst inside the common wall between my master and guest bathrooms, causing extensive structural water intrusion, a massive wall breach, and an electrical hazard that forced a circuit shutdown and loss of power to half my home. Despite clear statutory obligations under California Civil Code § 4775 and the documented precedent of providing emergency accommodations to other residents, Beven & Brock and the HOA board have attempted to block emergency support and deny temporary housing, forcing homeowners to absorb the fallout of systemic common-area failures. I received a public response from Beven & Brock that does not accurately reflect my experience or their documented role in managing the Toluca Lake on Rose HOA. Beven & Brock claims they "have no business relationship" with individual owners and that they "did not hire F&M Plumbing." However, the written instructions that homeowners receive tell a very different story. On January 30, 2025, Beven & Brock sent an association-wide notice stating: "This is a reminder that all maintenance requests/issues must go through me, NOT the board." -- Beven & Brock Association Consultant for Toluca Lake on Rose HOA This email makes it clear that Beven & Brock is the sole point of contact for all repairs, maintenance, and vendor coordination, and that homeowners are prohibited from contacting their own board of directors directly. This directly contradicts the company's public claim that they "do not work with owners." My concerns stem from several serious incidents: 1. Delayed Response to Property Damage & Ongoing Leaks On June 25, 2025, the community pool overflowed and flooded my living room. Despite reporting it immediately, Beven & Brock delayed scheduling inspection and mitigation for weeks. Furthermore, repeated plumbing failures in 2025 and this latest October 2026 common-pipe burst have caused extensive damage to drywall, flooring, and electrical systems. Management consistently resists coordinating timely repairs or emergency housing. 2. Multiple Plumbing Failures & Common-Element Neglect Vendors directed by Beven & Brock have repeatedly failed to properly maintain building infrastructure, leading to recurring leaks, unsealed pipe repairs, and severe secondary property damage while management attempts to shift liability to owners. 3. Conflicting and Inconsistent Information Throughout these incidents, Beven & Brock communicated inconsistent directions, delayed repairs, and provided unclear explanations. Their public statements denying vendor oversight contradict their own internal operational directives. 4. Lack of Transparency and Accountability When I tried to resolve issues, I was repeatedly told that only Beven & Brock could communicate with vendors or the board, yet publicly they state the opposite. Requests for necessary documentation, insurance disclosures, and emergency support are met with stonewalling. These problems are fully documented in emails, invoices, photos, legal judgments, and correspondence with the HOA and vendors. My intention in posting this review is not to attack the company, but to provide clarity to other homeowners and boards. My experience with Beven & Brock shows significant challenges in timely response, communication accuracy, and consistent handling of maintenance issues. I hope this review prompts improvements in transparency, accountability, and respectful communication with homeowners. I stand by the accuracy of the information provided above.

Tiao Properties - Kitchen, dining room and living room. Just love the colors, textures, and that pearl chandelier!

Tiao Properties

(57 reviews)

Silver Lake

Will Tiao and his team stand apart from the competition in LA. They have had years of successes in…read morereal estate sales, management, and development in key parts of LA. It is because of their sterling reputation that my partner and I entrusted Will and his team with our purchase and sale of three different types of residential properties: condominium, single family residence, and multifamily property. From our experiences, here are top three reasons why we recommend Will and his team and would use him again for our next purchase or sale: 1. Will is a great advocate when it comes to negotiating offers and counteroffers and in dealing with other parties. His stunning background in international trade policy and Hollywood comes into play here at the client's advantage. Will helped us strategize and obtain good outcomes on all of our sales and purchases. 2. Will is a great advisor. His strong local knowledge about the neighborhoods and local regulations is founded on his brokering, property management, and development experience in LA. From neighborhood safety, zoning, entitlements, easements, to landlord-tenant matters, we knew we could count on Will and his team to get it right. 3. Will is a great connector and has deep connections in the real estate industry. He is just one speed dial away if you need a solid connection to a handyman, a CPA who advises real estate investors, a real estate attorney, or a home staging specialist. We've consulted with everyone Will has recommended and have been happy with them all. Will and his team have handled all of our matters expeditiously and to our great satisfaction. We wholeheartedly recommend them for any residential matters in LA.

Please dont bother the property management doesn't care about the well being of his tenants a zumba…read moreclass opened up next to my unit sharing a wall and no matter the complaints from other tenants besides myself he's allowing this to happen the music is extremely loud people are Payton rent to live here no warning about this and just ignores texts calls etc

Helix Real Estate Management - propertymgmt - Updated October 2026

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