Decided to go here for breakfast with my dad because of the great reviews I saw on yelp...When I walked in, there were two ladies sitting on the left side eating their meal and a woman behind the cash register who didn't even acknowledge that two customers walked in. I'm thinking (how rude is it to not even say "hello" or "welcome" or "sit wherever you want, folks. I'll be right over.") I would understand if she was busy or on the phone, but she wasn't doing a damn thing...
So we walk over to a table in the middle of the room and sit down. At this point, two young guys that look like they came off the street come out of what I suppose was the "kitchen" and start talking to her (I guess she's the boss). Seeing as we were most definitely not going to be greeted, I got up and grabbed to menus off their cleaning cart. About four minutes later the lady behind the cash register comes by ands asks us what we would like to drink without even so much as a smile. I order a water and my dad orders a coffee. She tells us she'll be back later to take our order and I say "thanks."
As we're browsing the menu, a family of three and two elderly gentlemen walk in (both parties were never greeted as well, I guess it's a normal thing to not greet your customers here). While people are getting situated, the lady gets a phone call (on the business' phone) and starts arguing with the person on the other end very loudly. Must have been a husband or boyfriend - I sure hope it wasn't a customer. She gets off the phone and ask the other tables what they want to drink with a sour expression on her face and comes back to us to take our order. My dad ordered two eggs scrambled, two pieces of toast, two slices of bacon, country potatoes and biscuits and gravy. I order two eggs poached, two slices of bacon, two pieces of toast, hash browns (extra crispy) and biscuits and gravy. She informs me that they don't do poached, (I've never had a breakfast joint that can't poach eggs?!?!) so I order them sunny side up. (Both our meals were $6.50).
Our food did come in a timely fashion. My hash browns were extra crispy (thank-you) and the bacon was good. My eggs weren't greasy (thank you, agian) and the biscuits and gravy and toast, okay. My dad said the biscuits and gravy were on the salty side - I didn't think so.
All in all, I would not go back. I did not feel welcome. If anything, I felt like we were a hindrance to the waitress/cashier/boss lady. I work In customer service/retail and the way to get customers to come back to you is to make them feel wanted and that you are willing to bend over backwards for them. A simple smile and "hello" can go a long way if you sound sincere enough. read more