Called window cleaners. Heavenly Scent called back immediately. Other company called much later. Very happy with services. This company also offers house cleaning and carpeting cleaning, so is a one stop shopping. Service technician very nice and courteous. Will be using in future- in fact signed up for house cleaning just before guests for Thanksgiving Steve H / Mesa AZ read more

I'm very satisfied with the work that Heavenly Scent did for my carpets and the grout in the kitchen! Jute technician Jalen was super professional, friendly and did an amazing job with the service. Was on time, thorough and professional! I recommend next time you need your carpets cleaned or tile grout, windows! Great price for the work performed! read more

The ladies were hard working and focused. The fridge absolutely sparkled! The only thing I noticed was a small bleached spot on carpet from a cleaner they used in the bathroom. This will not stop me from using them again though. read more

Great job! Reliable and thorough!

Highly recommend!! I was so behind in dusting & all the detailed cleaning. I was so short on time before my dad came in to town & was so stressed out. Salma & Garibo were so professional & efficient. They really saved me! I will definitely be using them again. My house never sparkled so bright. read more

Had them clean my carpets today. They were very professional, on time, and priced very reasonable. I called 3 other companies before deciding to go with them and they had the best price with no other fees. I will use them again, the next time we need our carpets cleaned and may try their other services. I highly recommend at least trying them. read more

The team was right on time. I also appreciated the reminder call the day before. Well my house shines. The professionals paid great attention to detail. I really appreciated their positive attitudes and apparent friendship , it made for a relaxing time for me! read more

Rosa and Haidee, they are the best! Very efficient and thorough, they start in the back, they even change my sheets for me, saving so my back doesn't hurt so much! They have a good sense of humor and even though I only speak English we communicate well. I always look forward to them coming and leaving with the house clean. LindaJ read more

I have moved several times over the last couple of years, and in an effort to make sure I get my deposit back I hire cleaning services. I initially called Merry Maids, but the quote they gave me was extremely expensive (over $300) so I randomly called Heavenly Scent after picking from a list on a google search. The quote I got for 3 hours was $160 which seemed great for a full service job. Both ladies were extremely friendly and did a great job. As a single guy I must admit the place was in pretty bad shape but when the were done it was cleaner than the day that I moved in. read more

I loved having Alejandra and Juanita clean my house every other week. They always did such an amazing job! It was such a pleasure to come home to such a clean house... and it smelled good too. Every room looked fabulous and they were so careful. I was so sad to discontinue the service when I retired... Hard to justify having my house cleaned when I am home all day. However my children have their names and number for Mother's Day and Christmas presents. I cannot say enough wonderful things about this company... read more

Most excellent window cleaning took place at our home today. A couple of personable guys, Chris and Jose, worked for nearly three hours, I can finally see clearly out the windows and our screens look brand new. Highly recommended read more

The women who came to clean our home were very kind and on time. However upon looking through the home after they finished, I did not see much of a difference. Some things (eg stove top, floor, window tracks, etc) we're left untouched. Maybe this was a misunderstanding on my part? I don't see why these items wouldn't be cleaned though especially if I paid the amount I did. Needless to say I was disappointed. read more

I cannot say enough good things about my experience. From the receptionist to the cleaning professionals that came to my home, they made it an absolute breeze. I needed them to come clean my home same day for a move and they did such a great job. The ladies that came to clean were so kind and efficient. If I wasn't leaving the state, I would absolutely use them again, but I truly do recommend them to others. Stellar. read more

On our second cleaning the crew didn't bring garbage bags and I asked why they didn't have any when the 1st cleaners did and their website says the customer doesn't need to supply anything, their website clearly states that they provide everything for the service. I provided them trash bags and called the office to see if that was something new because the 1st team had trash bags. The team left about 5 minutes later and everyone I spoke to in the office kept saying they would call back to reschedule but nobody ever did, so 4 days later I called and learned that they chose to not provide service to us anymore, because I questioned them about trash bags. Their excuse was they don't have any cleaners for my area but they specifically service the East Valley and thats where I am. We had a biweekly plan with them. They were very unprofessional and could've said something on the day, so I could've scheduled with a more professional company. Long story short, they ended our service because I asked why they didn't have trash bags, I have home camera footage to prove it. The 1st cleaning was pretty lazily done and I had to tell them multiple times to please dust my ceiling fans, and they literally tried to sneak the duster back to their car while I was in a different room to avoid doing it, but I stopped her and she reluctantly went back upstairs to dust the 3 fans I asked them to dusty over and over again. The second crew that didn't have trash bags had nasty attitudes as soon as they entered my house. Needless to say the work that was being done would have resulted in me ending the service down the line anyway. The second crew had a "how dare you tell us how to do our job" demeanor, very bad vibes. read more

We had our carpets cleaned by Heavenly Scent. The appointment was easy to make on line with an accurate estimate offered and then a follow up phone call for confirmation. The technician was ready to go well within the expected time, very polite and personable and did a great job at cleaning 4 rooms and 1 rug thoroughly and efficiently. We will definitely use this company again! We will be trying the window cleaning next! read more

I'm super happy with Maria and Salma from Heavenly Scent Professionals! Booking was super easy and they came next day! I didn't have to have walk through or contract. I just called, they came and did an amazing job on the house! I've requested from the company that they always send this team to my home because they are simply fantastic! read more

The dynamic duo of Maria G and Salma V were prompt, and went straight to work cleaning my layers of dust and dog hair. They were professionals and on task. I'm pleased with the results and would use them both again. Thanks ladies! read more

I have been very pleased with the services that I have received over the years. The quality and professionalism has always been great. One thing that truly stands out in my mind is the dependability. I have never had a problem coming home to find out that the crew didn't make it out that day. With other services I have tried, reliability was a major problem. My appointments were often either bumped or canceled and I rarely had the same individuals on subsequent cleanings. The management team is top notch and they are obviously treating their staff with respect and taking care of them financially. I can safely say this, because more often than not, I have familiar faces returning to my home and that tells me that they are being treated well. With the other services, it was ultra rare to see the same person again. With Bruce and his staff, I feel more comfortable knowing at least one or both of the professionals that are servicing my home. Have I ever found an area of the home in less than perfect condition? Well, of course. It would be unrealistic to believe that a minor thing here or there can not be identified if you look hard enough. However, I have never had a cleaning that I was not overall very satisfied with. Heck, I know that I can work hard cleaning my windows or mirrors and I will believe they all look great and am very proud - until a few hours later when the lighting has changed slightly and suddenly blemishes are revealed that I swear I had not seen before! Knowing these things happen, I don't get all worked up over it. It can happen. All in all, this is the best service of its kind that I have ever found. I appreciate the reliable service and the reasonable approach that this company takes. It has been a total pleasure doing business with people that care this much and that strive to offer the best service at very fair prices. Thank you to Heavenly Scent Professionals for a job well done. read more

never showed on time, finally showed 55 minutes later ! said good bye. after crew left, they left my front gate open and my dog got into the street, luckily ! my dog didn't get hurt !!! read more

This was a 4 hour one time clean to bring my dad home after spending two months in the hospital. The two girls spent 3 1/2 hours upstairs and only one of the three bedrooms had furniture in it. One bathroom was never used and only required light freshening. When they finally came downstairs they mopped the tile floor with dirty water and were then excused of their duties. I then had to clean the entire downstairs myself and redo what they did upstairs as they didn't even clean standard things like light switches. This was a waste of money and time and I couldn't even communicate with the cleaners as they didn't speak English. When I called the office the manager Sean argued with me for 30 minutes and he told me you get what you pay for. Do not hire this company if you actually want your house clean. read more

I would have given 0 stars if I could. We had a horrible experiences with this service. The girls who came cleaned only about half of what their 'service' said they offered. They asked what timeline I was quoted, I told them 4-5 hours and gosh darn it if they didn't drag it out 4 hrs and 50 min. I was working at my home office when they were here, I had never had maids before and wasn't aware you had to follow them around every step and make sure they were actually cleaning. After they left I found shelves that hadn't been touched, our sliding glass door hadn't been cleaned, none of the fans were cleaned, the master bath hadn't been cleaned and though I saw them clean the floor, I found spots still there, so looks like they just wiped it down with water (all of the above is included in their advertised house cleaning) When I contacted a manager with my concerns he spoke with the girls who straight out lied. They told him my husband had told them not to clean those things (my husband was at work the entire time they were there) The manager clearly believed them more than me but offered to have the girls come back out. I declined, I was pregnant and past my due date, the girls he sent 1) hadn't done what they were supposed to the first time and 2) had straight out lied, why would I want them back in my house? I wanted my money back, at first the manager would not agree. After a BBB complaint, I was able to get about 25% of my money back, however I have told everyone I know in the east valley to stay away from this company. Thank goodness for YELP to help get the word out about business who do not care about the consumer! read more

Excellent cleaning service. Girls were prompt and did an excellent job. They covered every corner and crevice to my delight. I certainly would not hesitate to use them again. read more

Just had my windows cleaned by Heavenly Scent Professionals, and they look outstanding. The cost was much less than I anticipated. I will defiantly use them again. Ask for Chad; he does excellent work. read more

They come to my house weekly - like clock work. I have them allocated for 2.5 hours and they clean anything and everything that I need done. If I ever have an issue; it is resolved immediately. I will continue to use them and would recommend to others. Alejandra and Maria E. have been cleaning for me lately and do a GREAT job. read more

Very professional and prompt. Chad runs a first class operation. Very fair pricing. My go to people.

I hired this company to come do a good spring cleaning they were here 3 1/2 hrs and i will say did a good job total cost 187.00 $ I probley overtiped 20$ per person (2) without much appreciation from the cleaners......not a big enough tip???? I used them a second time yesterday because of a 20$off coupon 88$-20 again did a good job . read more

Hired them as a present, they did an ok job. But I highly recommend getting a cleaning company for someone when they have no time and you can't be there, read more

Very disappointed. Returned home to 6 damaged items from blatant rough housing and rushing including broken items, gash in wall, two instances of significantly scraped furniture. Some of which were "hidden" strangely, none were reported. Furniture was all crooked, valances left every which way (however vacuum attachment must have left them), shower heads changed and facing OUT of shower (found that out the hard way), lights unplugged, stereo settings changed, child safety outlets removed, two pieces of mysterious broken glass found on floor. I understand that things happen but all together this is a bit much! read more

I have used them 6-7 times over the last two years. When I just need a deep cleaning, bathrooms, floors, mirrors, I call them. The house is always sparkling clean and smells heavenly. They even swept off my patio the last time. Services cost a bit more than a regular maid but for convenience, reliability and quality I will gladly pay the extra 20-30$. Every single time I have called them they were courteous, found my information quickly in their computer and have teams available the next day. I have zero complaints and plan on always using them. read more

Did a pretty good job. I would hire them again. They let themselves in with our garage code. We hired them for a move out cleaning but I customized the cleaning list to suit my needs. Customer service on phone was very patient and friendly every time I called. My house was pretty clean to begin with, so the price wasn't beyond outrageous if you already know what to expect. The dirtier your house the pricier it can be. The only thing I would critique is that the blinds needed a little more attention. We asked them to be cleaned but they could have been more attentive to them. Just be very clear with your wants and needs! I would trust them again but I moved from that area. Our house was 1600 sq. feet. We had the fridge, oven, microwave cleaned on inside. Inside of cupboards wiped out on inside and outside. We had the floors mopped and two bathrooms cleaned from top to bottom. We paid $337.50. They were there 3-4 hours I believe. We left a thank you card and some treats on counter for the team. Tips are always encouraged for people within this industry, as well, in case you didn't already know that (: read more

We have been customers of Heavenly Scent for a few years now. There have been times when I've had to reschedule due to work conflicts and it's been a very easy process. They also call a few days in advance to confirm the appointment. They are quick, efficient, and do a good job. Garibo and Perla came today and they left the house looking great! read more

I wish I could afford to have Sandra and Isabel come out every week. I appreciate their hard work and the prices are very competitive to other services I've used. My husband and I are always thrilled with their work. read more

These ladies did an amazing job! They were on time, thorough and super positive. I have tried several places and am pleased with my decision on Heavenly Scent. read more

We had Heavenly Scent come to our house to clean carpets. They did a fantastic job...over and above our expectations! I highly recommend them! read more

I have a newborn baby and my husband and I have been struggling with sleep schedules! So you can imagine my home has been a nuclear fallout zone for the last few weeks. I decided to hire Heavenly Scent Pros and was very satisfied with my newly clean home! It takes the stress out of my day trying to juggle taking care of my baby, taking care of my pets, and feeding myself. It's so nice to not have to think about cleaning on top of everything! They were very friendly and worked quickly and efficiently. I requested the company call when they get here so my dog doesn't go nuts with the doorbell ringing! They were happy to accommodate us! They were priced fairly, and I am very satisfied with the job they did. I definitely recommend this company, and even though I called for a one time clean-I will be calling them again for sure! read more

Heavenly scent is the best cleaning service I have used many ....and their charges are very competitive

Good job today by Lola and Laura!

I have been using Heavenly Scent bi-weekly for many years they have always done an incredible job on my house cleaning and windows! Their office does a great job with any schedule changes or special cleanings I need done and they do carpets too. Highly recommended! read more

We have used Heavenly Scents since 2004. We've used them on a regularly booked schedule for a 5000 square foot house, intermittently for terminal cleaning on rental properties we owned and now every four weeks in our 1800 sq foot retirement home. For years, we had the same crew ... and we loved them! When we moved to our retirement home, we were in a different part of the city and now have a new crew ... Maria G and Vanessa. These two are also fantastic ... in fact, Maria is the daughter of the first crew we had! Our years of experience with this company have been consistently superior ... they've worked around renovations, cleaned up remodeling messes and assisted me with extra details after two surgeries. I highly recommend this company and the teams they send. read more

We ordered Heavenly Scent for our tile floors and carpets. Sebastian was the tech. A very nice young man who did a thorough and professional job! We are very pleased with the outcome. Highly recommend Heavenly Scent! read more