Extremely prompt. I sent an inquiry on yelp. Got an immediate response. Gave me a quote. Got them scheduled for that week. Day before service I got an email reminder. Day of I got a text saying they were running ahead of schedule, could they come earlier. Sean & Ryan showed up. Very knowledgeable and I felt very fair on pricing. They were respectful of our home and property; protecting the corners and the heavier furniture I couldn't move, asked where they would prefer they start and got to work. They cleaned 1700 sq feet of tile and grout and the carpet in our master bedroom (honestly, the carpet has never been softer to walk on since they came; its so fluffy and soft.....not to mention cleaner than I have EVER seen it. The tile and grout looks brand new.) I appreciated Sean at the end of the visit going over what they had done, when they recommend service and they were available if I had any concerns. They combine technology of today with customer service of yesterday-years. Will not hesitate to use their service again. Can't say enough about how happy my husband and I are with everything they did. Thank You! read more

We have used Shipman twice now and both times they have exceeded our expectations. Aaron and his partner Jonny are so knowledgeable and professional. I spent the better part of 20 years in the apartment industry and have worked with dozens of different carpet vendors and these guys hands down surpass all of the others. Since the service was in my home versus work my expectations were much higher and they delivered! I think it's important to say that no matter how good the carpet vendors, they can't work miracles so if you are expecting someone to rehab severely pet damaged carpet or heavy stains due to fabric paint that your teen daughter got all over them you have to be realistic. Aaron and Jonny actually removed way more of the aforementioned carpet paint than I was expecting. These guys are the best for sure. Also, they are very good at communicating their ETA prior to arrival so there is no surprises. I am guessing that this is due to their awesome office person Jenny. Oh, the price in my opinion was pretty cheap considering the high quality work they produce. Thanks again Aaron, Jonny and Jenny! read more

They did a wonderful job in our office. We are extremely pleased with their efficiency, and the value was outstanding.

Was able to squeeze me in last minute for 2 rooms of cleaning! Great service, thank you!

20 plus years shipman has been cleaning our carpets Aaron does best work I've ever seen fantastic job

We had been using another carpet cleaning business for the last few years, but each visit, the service and quality of work became poor. That's when I searched Yelp and discovered Shipman Cleaning. I'm so happy I found Shipman! Our technician, Aaron D., texted when he was on his way over. He arrived promptly, was friendly and professional. He worked hard on our very dirty carpets and, to my surprise, succeeded in cleaning them!! (I had gotten used to the prior company not being able to do so). Aaron took the time to provide us with nice, CLEAN carpeting! I will DEFINITELY be using Shipman again and YOU should, too! I'm happy to support small businesses! read more

Great company! Sean was friendly, thorough in his explanations, and honest about what cleaning slate tiles entails. Great communication. The technician was industrious and got down on his hands and knees to scrub difficult areas. Sean checked in on him throughout the day. Wonderful experience, and our floors look amazing! read more

Excellent response and did a great job. No haggling on the pricing and kept it to the quote provided.

Everything, I mean EVERYTHING about hiring Shipman Cleaning Company was High Quality! From the response to the inquire I made through the yelp App (surperb customer service, and excellent energy) to them calling before arrival time saying they were on their way, and showing up right on time! They Also were in and out (done in about an 1.5 hours). The owner communicated and checked on his assistant while they were working (I was listening) with the same patience, calmness and tone of voice that he used with me (the customer) Yelp offers Stars, but I personally give diamonds when the experience is fabulous. This was absolutely a 5 Diamond experience! Kudos and thanks for the excellent job well done. read more

I've been using them since they started the company which seems like a long time ago. They were to arrive between 12 and 2, they texted at 12:15 said they were on their way; they stayed until 4. They cleaned all the rugs and all the tile. They did an absolutely wonderful job. the guys were very professional, polite friendly and very concerned about doing everything the right way. Took time and explained everything they were doing. The carpets look wonderful and tile is nice and clean. Highly recommend this company. read more

Arrived on time, very professional, excellent job. Arron did a wonderful cleaning of my tile and grout. In and out in no time! Very pleased with the results. read more

After a freak accident, spilling red nail polish on one year old carpet, I really panicked. Called Shipman and Sean assured me they could attempt to remove it and there was a 50/50 chance it could come out. Jonny arrived promptly, was courteous and worked diligently at removing the nail polish! It is 99% gone! Wowzers! Highly recommend this dedicated company! Second time using Shipman and we will be back! read more

Shipman Cleaning - Red nail polish drizzled all across grey carpet! Freak accident! - Carpet Cleaning Near Me - Gilbert, Arizona

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The crew was great and professional. I think this company would be great for a house that just needs a light cleaning. My house had some pretty serious staining that I was told couldn't be removed. After the shipman crew left I used the product they left with me and actually got out many of the stains that I was told could not be removed. I'm unsure if this is because they were not pre-treated at all, the price I paid didn't warrant the extra effort to try to get them out, or the capability just wasn't there to handle this type of job. read more

Love family owned businesses! Sean was very polite and professional, he explained what to expect when having loop carpet. The results were great. It left my carpets clean and smelling amazing. Will definitely keep shipman cleaning for all jobs in the future. Thanks so much read more

Shipman came out to clean a few of my area rugs. After the initial cleaning a dog odor did not go away. I reached four to Shipman and without hesitation they set up a date to come back and check out the rugs. They now have done a second cleaning to help get rid of the odor. They were very professional, no hesitation in wanting to help and did it all with such a positive attitude. I would highly recommend Shipman Cleaning to those in the east valley. Great prices and so friendly with awesome knowledge. read more

Shipman Carpet Cleaning was GREAT! Much more thorough in their work than past experiences with othe companies. Got the job done well and all at a reasonable price. I recommend you hire this company! read more

This is a great carpet cleaning company! So friendly, punctual and any doubts/questions I had, Sean would answer them in a timely and professional manner. My parents (who are older) were home the day they came to clean our carpets and they were able to assist them in moving the big heavy furniture we had. I can't thank them enough especially in the timeframe I needed the carpets cleaned by. I'll definitely be contacting them for any future services I may need from them! read more

Great price. GREAT results and they were ON TIME!! We asked Shipman to provide a bid to clean the HOA Community recreation center. We were hoping to get the bid and schedule the work within three days, and I didn't think it could be done. The cost was super reasonable, they were able to work around our schedule and our team was floored when we arrived the next morning to see how great the carpets looked. They went above and beyond by cleaning our outdoor welcome mat. Definitely a keeper for our vendor list. read more

Huge thanks to Shipman Cleaning Company!! I called on a Sunday night and they got back to me Monday and were out at my house Tuesday!! Sean came evaluated my carpets, my main concerns, educated me on my type of carpet and the best solution to keep my carpets looking in tip top shape. Now, My carpets look good as new!! Large black stain in my living room is magically gone Couldn't be happier. Thank you so much read more

I appreciate the immediate response for a quote and getting on the schedule within a couple of days. I had both tile and carpet cleaned and both looked amazing. There were two people here to do the work and they worked seamlessly as a team. From start to finish they were done in about 2 1/2 hours. Communication was great from start to finish. They also supplied me within a bottle of spot remover at the end. Thanks for a great job done. read more

Recently bought a house that had pets, and it smelled like a lot of them! Sean gave me a quote on here, followed through and I scheduled. They were great to work with. Did an amazing job and were super fast. You can't even tell there was pets. Even scotch guarded after for better protection. It really took the smell away. I will be using them again in the future! Thanks Shipman Cleaning! read more

Sean and Michael did a fantastic job cleaning my sofas and area rug! Everything looks brand new! They were both so polite and friendly! I would highly recommend them for any cleaning needs! read more

I used Shipmans for the first time last week. I've used several other carpet cleaners in the past and I can say this company is by far the best. My white carpet is super clean and soft. And my house smells heavenly. Thank you! I will have you back in the fall! I am a big fan of their carpet cleaning ability. Top notch professionalism is the cherry on top! If you need your carpets cleaned contact Shipmans today! read more

I'll be using someone else next time. Promptness and workmanship: good. Couldn't converse with Sean: too busy looking at his phone. I like being able to share thoughts, and he wasn't interested. Jason did good job (he actually did the work) and was personable. Jason gets 5, Sean gets 2. read more

I recently worked with Shipman Carpet Cleaning to organize carpet cleaning for my parents's home. They did an awesome job and my parents were very happy with their work. Leading up to the cleaning, they were easy to communicate with, and offered competitive pricing. Upon completion of the job, my mom was pleased that the carpets were cleaned within the price range we were originally quoted. Also, this was a relatively small job - only two rooms, but my mom was impressed that the job was completed so well and so quickly by just one young man. Great job and we will be reaching out to Shipman for additional services in the future. read more

Sean came out today to clean all the carpets and tile in our house. He did an excellent job. He has been cleaning our carpets for a few years and would not hesitate to recommend this company. Very reliable and prompt. Our appointment was for 9am and he was at the door right at 9. Everything is so clean and looks like new. VERY HAPPY read more

We had Shipman Cleaning Co come and clean our carpet and tile. Sean did an amazing job on both. The tile and grout are so clean, and the carpet is fresh, clean and doesn't feel stiff or crunchy. They were very careful to use wall guards and floor runners which I truly appreciate. I highly recommend these guys and will use them again. read more

We had our carpeting cleaned today by Shipman Cleaning. Sean, the owner, responded to my initial message and subsequent ones quickly, which was very much appreciated. Jonathan and Jason were the two techs that were sent out to clean the carpeting. They came on time, they were extremely professional and they did an excellent job. Shipman's prices were very reasonable, too. I highly recommend them if you need your carpeting cleaned. read more

Not impressed with this company at all! Requested a quote for carpet cleaning including pics with absolutely no response!! Good business NOT

Fantastic work. I was able to list exactly what I needed cleaned in my home and they were quick to accommodate. Very personable, on time, and fair prices!!! read more

This company was a god send!! They came out so quickly, setting up the appointment was a breath of fresh air. They were very thorough, very respectful! I highly recommend them to ANYONE who needs these services. The pricing was very affordable. This will be the ONLY company I use for these services from here on out. read more

Sean with Shipman Cleaning Co. Is above and beyond. He communicates with me in timely manner and gets the jobs done as promised. He uses technology to inform you your job assignment. He charges very reasonably. He did not only clean the house but went further to do other jobs I needed. I highly recommend him for your jobs. K Frank Lin read more

I mistakenly cleaned my tile floors for almost a year with a product other than water, which left a film everywhere that looked awful. Shipman cleaning came in to do a test in the morning, got me scheduled in the afternoon and did a great job. My floors look amazing. They told me how to properly clean from now on. They were professional, friendly, timely and really took the time to explain what happened, how they fixed it and how to proceed. I would use them again for carpets as well and refer any friends or family. Very pleased. read more