I have been wanting turf in my backyard for quite some time, basically since I purchased the home in 2023. Having two large dogs, it was a waste having a yard as big as mine as it was made entirely of desert rock. The previous owner had it done this way for the purpose of keeping it cheap and keeping it low maintenance during the years he lived here. Over the last few years after I purchased it, I got 3 quotes from 3 different companies to do a section of turf. I never committed to a company to do it because I didn't feel confident they could deliver what I wanted. Fast forward to two weeks, I met with Sean from Turf Monsters. After hearing my vision for the yard, he was quick about getting me their quote on the same day. Not only that, but he had an extensive knowledge of the kinds of turf they had that would fit my yard best, the process of whole installation, how to maintain it, etc. It wasn't a hard choice; I chose them to do my turf project feeling confident they would handle the job well. And did they ever! At my request, they managed to get my installation scheduled earlier than originally planned. Materials were dropped off and installers showed up as scheduled on the day they began. Every single encounter during the installation was professional and friendly. It took less than the original two-day quote for the 25'x30' area, the three man installation team finishing in only one day. And it turned out better than I had imagined it to! The bright green turf looks stunning with the original rock landscape against it. And the dogs are beyond happy with it, running around and wrestling on it, but also relaxing on it too as it doesn't get super hot in the sun. I've received so many compliments on it from neighbors and friends that have seen it, saying it completely changed the entire backyard for the better. I highly recommend this team to execute your turf desires! A job well done! read more

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I had a very disappointing experience with this company and would strongly caution others before hiring them. I paid to have brand new turf installed because I was told my existing turf needed to be replaced due to visible seams. After the job was completed, the new turf still has seams, which defeats the entire reason I agreed to replace it in the first place. I also paid for a completely new irrigation system, but it appears that it was never actually replaced. Many of the sprinklers still have the same old sprinkler heads and tops, yet the company insists the system was replaced. The visible evidence suggests otherwise. Additionally, I paid for repairs to my fire pit, and within three days the structure was already cracked again. The professionalism on-site was also lacking. During the job, the crew took a break for about an hour sitting on our personal lawn chairs and didn't even bother to put them back, and they left trash and debris behind when they finished. What's most frustrating is that I've reached out multiple times to have these issues addressed, and each time I've been pushed aside, given excuses, or told things that simply aren't true. At this point I feel like I paid a significant amount of money for work that was not completed as promised and was poorly executed. Overall, this has been a very frustrating experience, and unfortunately I cannot recommend this company to others. Update. The owner has informed us that we will be receiving a refund that should have arrived today. If course it did not arrive, not is he answering any attempts to reconcile. This shows how crooked he is. read more

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We had an excellent experience with Turf Monsters! They did an outstanding job transforming our backyard into a beautiful mini golf space. From start to finish, their team was professional, detail-oriented, and clearly passionate about their work. The design exceeded our expectations -- every detail was thoughtfully planned, and the final result is both functional and visually impressive. The quality of the turf and installation is top-notch, and you can really tell they take pride in delivering a high-end finish. They were also very easy to work with, communicative throughout the process, and completed the project on time. Our backyard has completely changed, and it's now one of our favorite places to spend time with family and guests. I highly recommend Turf Monsters to anyone looking to upgrade their outdoor space with something unique and professionally done! read more

Turf Monsters was such a great experience. I didn't have a huge job but they treated me like I was their only customer. Sean the sales rep helped me with designing the space and gave me a price that was half the amount of the other quote I received. Can't say enough about my experience! read more

Awesome customer service, timely installation, better deal for quality product compared to other quotes made it super easy even while I was out of town. read more

Turf Monsters - Landscaping Near Me - Phoenix, Arizona

Mike and his team at Turf Monsters are incredible!! I have now completed two projects with Turf Monsters, and they have been nothing short of fantastic both times. It is rare to find a company that maintains such high standards of consistency and professionalism from start to finish. The attention to detail in the turf installation and landscaping workmanship is top-tier. Everything looks seamless and has completely transformed our outdoor spaces. They are punctual, responsive, and kept me informed throughout the entire process. Both projects were completed on schedule without cutting any corners. If you are looking for a team that is honest, hardworking, and delivers a premium result, I cannot recommend Turf Monsters enough. I am thrilled with the results and will definitely be using them for our future needs! read more

amazing customer service and attention to detail! High quality product and service. I will definitely use again!

Anthony was a great help and very thorough in explaining what we needed for our dog run. We are very happy with the results, and the job was done in one day. We really appreciated the efficiency of this company. read more

We used Turf Monsters approximately 1 year ago for our front and rear yard at our new home. They completed the whole job within a week as promised. In the past year we have had minor repairs due to the heavy rains and without hesitation Turf Monsters responded quickly and efficiently to make the necessary repairs. Their office staff was kind and professional. We had 6 estimates and they were by far the most reasonable! Thank you! read more

Turf Monsters - Front yard - Landscaping Near Me - Phoenix, Arizona

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I'm a real estate agent so I do what I recommend my clients do with anything, and that's do your research! So I did and got multiple quotes from a few different landscaping companies and I can honestly say it paid off! Turf Monsters lives up to their reputation. Very professional, diligent, attention to detail and got us on the schedule much quicker and came in $10k under the competition. Branden was an exceptional project manager. He was very polite, helpful and most of all not pushy. They have an amazing showroom so you can actually touch and feel the turf and stone and partner with the best gravel company in the valley. Their crews and staff are all in sync with their culture of professionalism, service and quality. My wife and I are over the moon with our yard! I'll definitely be referring them to my clients and friends moving forward! read more

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I love our grass and it's perfect for our dogs. They are running around and really enjoying it. I love no weeds or upkeep! Sean was very knowledgeable and responsive. We didn't feel pressured at all. They were fast and professional. Great customer service! read more

How they stay in business is a mystery to me. They don't follow through. Been waiting 2 1/2 months for them to get back to me for a price on a repair. Mike assured me I was on the repair list, said they were 2 weeks out. June 24... Will never use them again!!! Michael Freeland From: mike@turfmonstersaz.com To: mk Wed, Jul 9 at 9:17 AM Hi Mike, No, you're on the repair list and we havent forgotten about you, we are just a few weeks out on our repairs but we should be contacting you shortly to provide you with a date for repair. - Kearsten read more

Regardless if additional work not included in the original contract would be extra; we had no option to even discuss additional payment as we did not get any responses back from numerous calls. I understand you want to back your company, Mike, but you also need to follow your word. You know the work done on our yard was not up to par. I have you on video admitting so. At the end of the day, as a business owner, just don't make promises you don't intend to keep. It looks bad on the company and on you. You'd have my respect more if you just admitted fault and acknowledged the errors. I have no intention of working with your company again and you clearly have no intention of accepting feedback or complaints from your customers (as seen in all prior bad reviews). We have learned our lesson with your company the hard way. I know you may just brush my review off as a "disgruntled customer" and that's fine. read more

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Being on a well in Northern AZ and ever so aware of water usage, we decided to replace our lawn with turf. Greg came out to our home with samples of turf and walked us through the process of installation. The crew showed up on the agreed day and like a well oiled machine, they went through the process of capping off the old sprinkler system and worked their magic installing the most natural beautiful looking turf lawn for us. We are beyond thrilled with the results! The estimate was spot on with no surprises and by far the best deal in town. We also appreciated the professionalism and excellent communication. read more

Turf Monsters - Landscaping Near Me - Phoenix, Arizona

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New to Arizona long process to find the right team for a landscaping turf project a few months ago Branden and the team were super helpful in transforming are ideas to real life . Could not recommend this team more. read more

[2nd Update] - 2 Years After Using Turf Monsters - What to Expect Turf Monsters completed our yard in January 2022, but we ran into several issues right away. For details, you can find my original review below from [April 22, 2023] and then the 1st update [May 5, 2023]. Since then, we've had to replace all the bushes in the backyard, except for three trees, at our own expense. We gave up trying to get help from the Turf Monsters office and hired a new landscaper. Recently, we discovered a problem with a dripper head in the front yard. To be clear, Turf Monsters didn't install the drippers. When our current landscaper came to fix it, he asked where the water valve box was. I guessed it was on the side of the house. After four hours of searching, he informed us that Turf Monsters had cemented and paved right over our valve box when installing the pavers. Instead of notifying us that the valve box--essential for accessing sprinkler lines--needed to be relocated or the path adjusted, they simply paved over it without a word. Now, two years later, we need to access the valve box, but it's impossible. My landscaper told me we'd have to remove the cement and pavers, relocate the box, and redo the path. He also discovered that they had cemented over the drip lines leading from the front to the backyard. The cost to fix all of this, including moving the valve box, resetting the pavers, and installing a new drip line, was over $550. I immediately contacted Turf Monsters and spoke with a manager. When I explained the situation, I was told we were outside of the "labor warranty" and, since they didn't install the lines themselves, they weren't responsible. I stated that it was about the principle--cementing over a valve box is not just poor practice but also unsafe. I sent an email with photos of the issue almost two weeks ago and haven't received any response or support. One thing to note: on Google Reviews, most ratings for Turf Monsters are 4-5 stars, but here on Yelp, many reviews are recent and show similar negative experiences, with several 1-star ratings. Before working with Turf Monsters, I highly recommend doing thorough research. read more

It's been a year now since they worked on our yard, I thought we could fix it our self, the more we tried the more problems with their work we ran into. Originally, we called them to get a price on Turf but because of the cost, we decided to keep our normal grass and cut it back to half the amount of grass in the yard, that means to also adjust the sprinkler lines to the new area of grass, they said no problem. It took weeks longer than anticipated, to get it done, they only worked a couple of hours a day because they had other jobs to do. Then the sprinklers did not cover the area of grass, so they had to re-adjust them, add new sprinkler heads, then the men that did the job, told us this is not what they do, they lay turf. After coming out twice and them not know what they are doing they added to the problem. The yard service men we now use, told us they can redo it correctly, another thousand at least. They said Turf Monster men added the drip lines to the sprinkler lines and added to many lines to each area, that is why the water is not covering. Also, they did not pull the old drip lines out like we asked so we have two lines to every plant, one dead line and one running line. They may be good with turf but not with sprinkler lines or normal grass like they said. Don't let them talk you into it. Do not recommend read more

The whole crew at Turf Monsters was amazing. They were professional, reliable, and did a beautiful job. Everything from planning to execution was spot on. Everything was so easy, we can't wait to do another project with them. We have absolutely zero issues or complaints. Steve Kenney and his crew were wonderful to work with. We just can't say enough amazing things about our experience. Easily 10/10 in every aspect. read more

I just had Logan perform a refresh and cleaning on my backyard turf and it looks as good as new. I've gotten so many compliments on the turf in the three or so years that I've had it, it has been worth every penny. Logan was also very friendly and efficient in getting the turf refreshed, especially on a very warm Phoenix day. Definitely recommended! read more

Greg and his crew did such an amazing job with no hassle and all at a great price! And they were quick and reliable which is not always easy to find here in AZ. My turf and putting green turned out beautiful! Highly recommend Turf Monsters- Go see Greg! read more

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Had a great experience with Turf Monsters. Steve and his team were on time, efficient and great with communicating with us every step of the way. The price was competitive and the work completed in a single day. What a fantastic hard working crew. Plus they cleaned up so well after the job was done you would never have known they were just there. Highly recommend! read more

We're so happy with how our turf project turned out! The crew was professional, respectful of the space, and left everything clean and tidy. There was a small error in the original quote, but the owner stood by the original price, which really impressed us and showed great integrity. The final result looks fantastic, and we're genuinely excited to recommend Turf Monsters to anyone considering a backyard project. A great experience from start to finish and we look forward to working with the team for the rest of our yard. read more

Turf Monsters - Landscaping Near Me - Phoenix, Arizona

Helped us design and install turf and pavers in our backyard and did an absolutely amazing job! Raoul and Ryan were particularly helpful and professional. Highly recommend. read more

Turf Monsters - Backyard turf and pavers. - Landscaping Near Me - Phoenix, Arizona

Updated 8/25/25 to respond to the owner's comment: I have, in writing, multiple communications with my project manager expressing my frustrations with the issues I was experiencing well before I decided not to move forward with the pergola. It is 100% because of those issues I decided not to proceed. I did not speak to you directly until after I was told about the 25% fee, but that doesn't mean those concerns were not raised. When we did speak, I explained my reasons in detail, and instead of listening, you became loud and dismissive. I then sent you my communication log with my project manager to show you everything I had documented the last few weeks. For you to now claim I never raised concerns until after my refund was denied is simply false. And I did mention in my review that you did offer to pay for the permit fees, but that was not until AFTER I said I wanted to cancel the pergola. Had I not experienced all of the other issues, I would have moved forward with the pergola and completed the project. I have already reported this situation to both the BBB and the ROC, and I have a confirmed appointment with the ROC to review everything. Perhaps if the same effort you put into arguing with dissatisfied customers online was put into the quality of your work, you would not have so many one-star reviews in the first place. read more

I had an incredible experience with Turf Monsters from start to finish. Mike, the owner, was fantastic to talk with--friendly, professional, and took the time to explain how everything worked and what would be best for my yard. The crew was quick, showed up right on time, and my yard is still looking amazing even a month later. As I dog owner whose dogs pee on the yard constantly I'm seriously impressed with what they were able to do and for a great cost as well! Highly recommend! read more

This is the kind of business man that owns the company and wants your business , not sure how much he is paying for any positive reviews must be a lot. read more

Alright here is my final edit now that my yard is done. First issue was our main contact drew up a design and then didn't add everything form the design in the quote. We didn't realize this until much later. Like why add it to the drawing if you aren't gonna add it to the quote..... After two no call no shows they finally started working. Worked for two hours and disappeared. Was informed hours later the equipment they rented from Home Depot wasn't working. They left a huge mess in our yard and our driveway,including empty water bottles, soda cans and hats. They came back worked for three days then again did the no call no show the following day. We were informed they have been doing this on other jobs as well. Anyway the job is done and the yard looks good. They just put you through the wringer trying to get it done. They also did give us $500 off for the hassle. Would recommend if they could get their shit together. read more

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My experience with Turf Monsters in the beginning was good. Ryan was out and gave a quote. He wasn't the cheapest nor the most expensive. I asked who would be managing the job and he said he would follow the job as it progressed. I never saw him again until he picked up a check. the problem I have is that I kept a close eye as the work was being performed. The workers started laying the turf with out spraying the ground with a vegetation or grass killer. I approached the Forman and asked why. He said his sprayer was broken. here we are 2 months later and I have grass growing through the turf. It started within 1 month. Ryan came out and tried to spray these individual spots and still no results. Another problem is that they pieced in little pieces maybe 1foot by 6 inches in numerous places. Thanks Ray M. read more

This review is a longtime in the making but also perfect timing... We hired Turf Monsters in February 2022 to design a backyard that was appealing to the eye, conducive for a child to play, and easy to keep up. Not only did they provide us with a stellar design, the process was really smooth and they are at a good price point. We've needed a few tweaks here and there over the past 1.5 years and Mike and his counterpart Mark have been very responsive and more than willing to help. To me this speaks volumes on the integrity of Turf Monsters. They transformed our backyard into the perfect family oasis and I have recommended them numerous times to friends and anyone looking to revamp the outdoor space of their home. read more

Turf Monsters - a before and after. removed most plants, leveled backyard and added turf, removed old tile on patio and replaced with pavers, - Landscaping Near Me - Phoenix, Arizona

Only giving one star because its the only way to leave a review . I have dealt with Heather , Madison and kristen - in the office . after mutiple calls and them telling me they would set my appointment , had to follow up 4 times trying to get an appointment they scheduled me for Wednesday May 14th and i was the last job of the day . I called the moring of to see if they could give me a time and they said they didnt have an exact time, only that i was the last job on the schedule .. i waited home all day !!No one ever showed up! I have not called to see what happened, because at this point i do not want to do bussiness with them . Very unprofessional, would not recommend unless you like chasing a company and getting the run around. read more

Ryan and his crew (sorry I forget the leads name) just finished our small back yard install and we could not be happier. We had several lower bids in but I was impressed with Ryan and his professionalism. He even invited us to the warehouse to choose our pavers which made selection so much easier. They were in and out in 4 hours and what a beautiful job they did including the clean up afterwards. read more

Turf Monsters - Landscaping Near Me - Phoenix, Arizona

Turf Monsters has been great to work with. Kirk and Oscar came out and did a full turf cleaning. We have 2 big dogs that pee on the turf + stray cats that apparently make their way into our backyard and pee. If you own turn AND animals, you know that the Arizona summer heat sucks and makes your backyard STINK- making it basically non-usable. The turf cleaner that they used smelled so nice and left our turf looking better than it did before. They also use a heavy duty brush to get all that crud out. Our turf is as good as new and we can finally start spending time in our backyard again. Thank you so much Turf Monsters team! read more

We had a vision and Ryan drew it up and when his crew came and did our yard it came together way better than our expectations! We got the best back yard you can have without a pool, I had a family member say when was we going to put it on the crib show on tv lol I would recommend Ryan and his crew hands down. Best price for the value of getting what we wanted. Glad we went with Turf Monsters! read more

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Greg was a great PM who delivered a great product - converting our grass lawn to desert scape with artificial turf. The price was reasonable and service was great. Highly recommend. read more

Steve was awesome. Not pushy at all and easy to communicate with. They gave us exactly what we wanted. They even finished a day earlier than expected. We love the way the yard turned out. We will be using Turf Monsters again in the future. read more

Great company. Highly recommended! Professional, quality work and they stand behind it!

Shopped around for turf for a new build home in September and decided to go with turf monsters due to their reviews and the quote I received from them. After our quote was accepted I was added to the schedule and was contacted. saying they could fit me in at the end of the week. So here's where the communication got funky. I got no response from him on what day or time they would be coming by and woke up to a group of men at working in my backyard.. okay fine. When the yard was done I messaged zach about my concern, there was an area where the turf was a whole different color. You could see the color difference easily. We were told the colors would all blend in if we give it time. Very embarrassing when we had visitors mention our turf lifting and color difference It is now December and our yard is still not complete, the colors didnt blend and we had a patch of different colors . They came out to redo the section and then NOPE the density of the new turf was was wrong along with the color. No communication on when the guys were coming out either, I had to call multiple times to get timeframes of when theyd be here and then no-shows with no heads up. They came back with what they say is the right color again for the third try and instantly we can tell its not the same color but we are now told to wait two weeks to see if the sun will make it blend... definitely feel bad for the guys who are out here doing our turf and having to remove and reapply multiple times because they arent getting the proper materials With how much we paid we arent happy with this. Not happy that my kids cant play outside because theres silica sand laying on our turf while we play the waiting game. Will update read more

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These guys are awesome! Mike (the owner) is very friendly and knowledgable and goes above and beyond for his customers. Came out quick and price was very competitive with high quality turf! The team showed up on install day the time they suggested they would and did great work. Our yard was a little uneven and Levi (the team lead) worked hard and communicated with me to make sure the job was done right and it came out just how we were hoping. read more

Turf Monsters - Landscaping Near Me - Phoenix, Arizona

As far as the finished product we are satisfied. One small thing to address and we are good. A project that we were led to believe would take a couple of days took 5 weeks. There were numerous cancellation and delays and the most frustrating part was no communication. We had to reach out to find out the status on the days we were expecting someone to be there. When we called the owner Mike his only answer was "pay what you agreed upon." He did not acknowledge the days we took off and waited that they didn't show. He did not acknowledge the time frames that were given and not kept. We are honest people. We will pay but are disappointed that we didn't even get an apology much less any compensation for our experience. read more

Turf Monsters just completed a major overhaul and remodel of our front and backyard. We chose them after speaking to two other companies, one never called us back and the other was 20K higher than Turf Monsters. The reason we chose Turf Monsters was Ryan. He is a straight shooter, no nonsense with him. He instantly earned our trust, and he had great ideas to help us decide on the best design. He supervised the project from start to finish and never left us hanging. Sam and his crew did high quality work as well. The results speak for themselves. We went from have a drop house vibe to having the most beautiful yard on the block. I should add we did this project because we have a dog that eats rocks and a dog that digs. Thanks to Turf Monsters, our fur babies will enjoy many hours of running on the pet safe Turf, no rocks or holes in sight! Thanks to Ryan, Sam, and Turf Monsters for giving us our dream yard. read more

Turf Monsters - After... just need the furniture ! - Landscaping Near Me - Phoenix, Arizona

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