Went to get some 5% nic juice for my vape they sold me .5% and said no refunds then proceeded to…read moresay they have no idea what 5% is. Felt like I was in the twilight zone whatever lady was there had no clue about anything.

I was there to spend money and wasn't sure why, and that's okay. They don't like you asking…read morequestions they want you to know exactly what to ask for and to wait at the iPad (point of sale system) really is a shame the local smoke shop intends on making patrons feel unwelcome. I'll be taking my stimulus check elsewhere. Thanks though. Secret shopper gives you a Zero out of Ten.

one of my favorite little oddities in the Bee Caves area. They carry my favorite root beer and the…read morepeople are super nice.

These guys were super nice, no wait, and had the hair dye I needed. I got two jars, chatted for a…read moreminute and headed out. Super quick and easy.

I just spent over $500 on a few pieces including a $300 water pipe. The employee wrapped up my…read moreitems in bubble wrap and haphazardly tossed them in a worn Anne Taylor loft paper Bag that was falling over on the counter. I drove slowly and smoothly about 10 minutes to my Airbnb and immediately & carefully unwrapped my brand new toy, the MOST EXPENSIVE piece I've ever splurged on for myself. My brand new $300 water pipe was broken. A small piece piece had broken off on the end where you insert the banger... I went back to the store immediately and was told by the employee he "wrapped it correctly" and per the manager I would be able to purchase another piece for 40% off. So. Maybe pack your own items or carry them in your lap for safekeeping because this was the first time a piece in my possession has EVER broken in transit from a head shop

Phenomenal establishment. Friendly people that treat you right, every time. I've been coming here…read morefor about a year now and its always a warm and welcoming place. Great prices for high quality & locally blown glass. A great place to remember why we support small business. Keep it up! Thanks y'all!

I've bought vapes from multiple locations but, 9/10 when I purchase a disposable vape from this…read morelocation, it's burnt! I don't get it. Are they buying them from vendors that are getting rid of old items? They don't do returns. The staff is nice but, their products are bad and overpriced!

Walked in looking for a disposable vape on the cheaper side and the guy there totally hooked me up…read more Got me a super good vape for only 10 dollars cause they're "older", but it works super well and has great flavor. Great place to go for good customer service and if you're on a budget.

Friendly hospitable service from Israel! Knowledgeable and incredibly helpful. Convenient for…read moresmokable needs when out and about. Thank you!

From the owner: The original mobile dispensary! Legal THC flower/prerolls/vape/edibles, Legal Psychedelic Mushrooms…read moreand So Much More!

Love going to this place the service is always great the staff is amazing, friendly, and very…read morehelpful. For all your 420 needs if your in the jollyville/balcones area or Austin period don't go to happy clouds come to Mr.Nice Guys

My favorite shop in North Austin. Everyone is friendly and knowledgeable. And the Green Room next…read moredoor always has something fun going on!

Convenient & Friendly with the Best Promos! Dip in off 360 morning or night, always got what you…read moreneed.

From the owner: Austin Dream Planet Smoke Shop in Domain has variety of selections of smoke and vape related…read moreproducts with superior customer service. We provide customized care for each customer that walks through our doors at our Burnet Rd. location. Finding tobacco pipes is easy when you come to Austin Texas. We offer a full service smoke shop with cigarettes, cigars, chewing tobacco, pipes, smoking accessories, wraps, backwoods, swishers, Dutches , game leaf, vapes and e liquid, puff bars (all flavors available), CBD products. cannabidiol, prerolls, edibles, carts, Kratom and more! We know once you shop at Dream Planet Smoke Shop you will find your forever source of all smoke and vape needs. We look forward to serving you in Austin, Texas!"

Points rewards and easy to talk to staff and friendly communication skills. Like easy to walk in…read moreand wheelchair friendly. Open doors all day , easy light do not dark inside, easy to park and find on map. No big lines to stand through. Had what i needed.

After shopping with Vape City for the last 5 years or so with only one other negative experience…read morewith the corporate level of this company selling a counterfeit product which was remedy'd. Recently Vape City has made changes to their loyalty program. After being reassured from staff that the points would be transferred over and 4 visits into the shop over the last 3 months leaving my information each time to inquire about it, today I was finally able to get the staff to try to speak to whoever is over them at a corporate level and was told to shove it about my original point balance. The in store staff is great and this review is not meant towards them, their customer service is a 5/5, however the lack of follow up and general lack of care towards customer service on a corporate level is atrocious. I highly recommend shopping elsewhere.

I rarely visit these these places but I think it is worth letting everyone know be extremely leery…read moreof going to the location off of I35 and Runberg. Cashier 27 heavy set long dark hair "lady" was beyond rude and with a ton of attitude. I appreciate the location is in the hood but the attitude and lack of simple customer service is beyond her scope of understanding. Review your security She proceeded to escalate her attitude and how she was right and knows the owners and they are ok with her attitude. If you have to visit a planet k for any reason do yourself a big favor a drive a little further and avoid this location! Management really needs to provide better training to their employees. If you plan on giving 15 percent discounts and no longer offer it through your newsletter please advise your ALL customers by including a insert advising the discount will only be offered by through your social media landing pages. If management or the owner bother to take reviews serious I'd advise to review the security footage for 7/23/2025 time 10:50 am receipt number 943955 do better as a company...

Great smoke shop in Austin. They have a wide selection and lots of fun things inside!…read more I came along with a friend to get a pipe. The gentleman that helped me had trouble finding what she needed. I guess he was new. Overall, the staff is friendly, helpful, and informative. Fun smoke shop. Worth the visit.