Amazing selection of items and the employees are def educated on the products. They have helped me…read moreto understand the details of the different strains and really helped to pick out the best products for me. Love being able to sample things as well!

There's no shortage of smoke shops to choose from throughout Austin so there's usually a reason why…read morea customer will stick to a particular location. Prices don't vary and there's on average 4-5 in any one mile radius. That being said, why do I love Haze & Blaze? Aside from their clean, well stocked and copious varieties of every product, it's their staff! Everyone that works there is upbeat, professional and knowledgeable about everything they sell! They've always made me feel like I'm their number one client. I know I'm not because my purchases are on the lower end and I go there maybe twice a month. Somehow, they remember my name and even specifics of our last conversation! This spot is basically a "Cheers" version for head shops minus the disfunctionality. I'll drive the extra distance for various purchases if the staff is outstanding and this is one of those instances.

Literally the best. The people who work there make it worthwhile to go for sure! Super friendly,…read morehelpful, knowledgeable, and always manage to make my day better. They seem to know exactly what I need even when I can't figure it out! I stand by my belief that this Smoke N Chill is waaaaayyyy better than another smoke shop right next door that I won't name ;)

Selling fake foger vapes. I walked in for a foger and walked out with a Fogger X, this line is not…read morereal sadly I didn't notice until I left the store so couldn't get a refund. They have real foger replacements, then two fake knockoffs being Fogger x and fogr. Look at the spelling before you buy a product from them. Just doing some quick research tells you these are knock offs and not just packaging errors. The vape itself is off color, liquid is a darker yellow and it taste horrible compared to a real one. Won't be back for vapes here.

Was looking for a western style soap dispenser for a guest bath and this store looked like the type…read moreof "general store" that might sell Texas themed items, food, etc. You know the type? Have driven past several times and looked really cool so have wanted to stop in. I'm not really sure how to give the store a proper rating. Um, the staff was really nice so 4 stars. For those of you who don't know...this is not a "novelty" shop - well ironically it is in a way. The Trading Post across the street from Bee Cave Galleria is a "tobacco" shop (i.e., water pipes, etc.) and has an "adult item" section. When asked if I could be helped I just casually responded "I'm just looking for Christmas gifts." ;:-)

Not til 12am anymore…read more Hours end at 10 now 7 days a week. Showed up at 10:35 and they were closed. That's pretty shitty. PK is known to be open til 12 so that change is very unsettling.

Phenomenal establishment. Friendly people that treat you right, every time. I've been coming here…read morefor about a year now and its always a warm and welcoming place. Great prices for high quality & locally blown glass. A great place to remember why we support small business. Keep it up! Thanks y'all!

I just spent over $500 on a few pieces including a $300 water pipe. The employee wrapped up my…read moreitems in bubble wrap and haphazardly tossed them in a worn Anne Taylor loft paper Bag that was falling over on the counter. I drove slowly and smoothly about 10 minutes to my Airbnb and immediately & carefully unwrapped my brand new toy, the MOST EXPENSIVE piece I've ever splurged on for myself. My brand new $300 water pipe was broken. A small piece piece had broken off on the end where you insert the banger... I went back to the store immediately and was told by the employee he "wrapped it correctly" and per the manager I would be able to purchase another piece for 40% off. So. Maybe pack your own items or carry them in your lap for safekeeping because this was the first time a piece in my possession has EVER broken in transit from a head shop

This place is amazing!! I went in to get a vape and Emylly was super helpful! I didn't know very…read moremuch but she helped me find the perfect vape for my style and budget. I actually began by going to another vape store, but the employees weren't very helpful or as knowledgeable as the ones at Create A Cig. The employees at Create A Cig were so nice and made my purchase easy and enjoyable. They told me about their awesome deals and when/where I can find more information about my new vape. They also hooked me up with some super cool juice made locally in Austin. I will definitely be a returning customer and would highly recommend Create A Cig! Thanks for being awesome!

I've bought vapes from multiple locations but, 9/10 when I purchase a disposable vape from this…read morelocation, it's burnt! I don't get it. Are they buying them from vendors that are getting rid of old items? They don't do returns. The staff is nice but, their products are bad and overpriced!

Good selection. More than the other vape cities. Cool staff member Isaiah helped me get what I…read moreneeded for a reasonable price.

This place is not like any other shop. Unbelievable customer service, I had some issues with a…read moreproduct and with out hesitation, judgement or questions they helped me out. I will be back, I will tell my friends. You really don't want to miss out with this shop. Most business of this stature have horrible customer service but not here. All three of their employees absolutely want to make sure you've learned something, that you enjoy their products and your experience. 12/12 would recommend. Thanks for helping me out, even though I might have been a bit of a dick!

Love going to this place the service is always great the staff is amazing, friendly, and very…read morehelpful. For all your 420 needs if your in the jollyville/balcones area or Austin period don't go to happy clouds come to Mr.Nice Guys

Convenient & Friendly with the Best Promos! Dip in off 360 morning or night, always got what you…read moreneed.

From the owner: Austin Dream Planet Smoke Shop in Domain has variety of selections of smoke and vape related…read moreproducts with superior customer service. We provide customized care for each customer that walks through our doors at our Burnet Rd. location. Finding tobacco pipes is easy when you come to Austin Texas. We offer a full service smoke shop with cigarettes, cigars, chewing tobacco, pipes, smoking accessories, wraps, backwoods, swishers, Dutches , game leaf, vapes and e liquid, puff bars (all flavors available), CBD products. cannabidiol, prerolls, edibles, carts, Kratom and more! We know once you shop at Dream Planet Smoke Shop you will find your forever source of all smoke and vape needs. We look forward to serving you in Austin, Texas!"

After shopping with Vape City for the last 5 years or so with only one other negative experience…read morewith the corporate level of this company selling a counterfeit product which was remedy'd. Recently Vape City has made changes to their loyalty program. After being reassured from staff that the points would be transferred over and 4 visits into the shop over the last 3 months leaving my information each time to inquire about it, today I was finally able to get the staff to try to speak to whoever is over them at a corporate level and was told to shove it about my original point balance. The in store staff is great and this review is not meant towards them, their customer service is a 5/5, however the lack of follow up and general lack of care towards customer service on a corporate level is atrocious. I highly recommend shopping elsewhere.

Points rewards and easy to talk to staff and friendly communication skills. Like easy to walk in…read moreand wheelchair friendly. Open doors all day , easy light do not dark inside, easy to park and find on map. No big lines to stand through. Had what i needed.

Great smoke shop in Austin. They have a wide selection and lots of fun things inside!…read more I came along with a friend to get a pipe. The gentleman that helped me had trouble finding what she needed. I guess he was new. Overall, the staff is friendly, helpful, and informative. Fun smoke shop. Worth the visit.

I rarely visit these these places but I think it is worth letting everyone know be extremely leery…read moreof going to the location off of I35 and Runberg. Cashier 27 heavy set long dark hair "lady" was beyond rude and with a ton of attitude. I appreciate the location is in the hood but the attitude and lack of simple customer service is beyond her scope of understanding. Review your security She proceeded to escalate her attitude and how she was right and knows the owners and they are ok with her attitude. If you have to visit a planet k for any reason do yourself a big favor a drive a little further and avoid this location! Management really needs to provide better training to their employees. If you plan on giving 15 percent discounts and no longer offer it through your newsletter please advise your ALL customers by including a insert advising the discount will only be offered by through your social media landing pages. If management or the owner bother to take reviews serious I'd advise to review the security footage for 7/23/2025 time 10:50 am receipt number 943955 do better as a company...