Austin was very informative, and took his time to explain everything! He made me feel confident that the job would be done correctly.

very satisfied excellent work done thank you Edgar well done I am very happy with Hawaks service they provide not any bugs in and around my house read more

We are very pleased with the services and friendly staff. Always friendly with a smile. Any extras we ask and it's done.

Todd and Josh from Hawx Pest Control were absolutely the best! They were professional, friendly, and extremely knowledgeable. They took the time to explain everything and made sure my pest problem was completely handled. I really appreciated how thorough they were and how comfortable they made me feel throughout the process. On top of the great service, their pricing was very affordable, which made the whole experience even better. It's not always easy to find a company that's both effective and reasonably priced, but Hawx Pest Control definitely delivers. Thank you, Todd and Josh, for your hard work and for taking such great care of my home. I highly recommend Hawx Pest Control to anyone looking for reliable and affordable pest control services! read more

I initially hired them because they told me they would get rid of the rats in our home. They said they would take everything out of our attic and sterilize everything. They did not do that. Nothing but the old insulation was removed and nothing was sterilized. They only did one attic space initially even though we have 3. It looks months and pur stuff was still never sterilized or removed. We called them back recently to place more traps and seal any additional holes. They placed traps and left. They didnt even bother to look for other places to seal. Now they call me up to 6 times a day asking for money. They won't cancel my service. They won't send anyone out to check for holes. They claim the system cancels appointments if I'm not paid up, but why would I continue giving money to people who keep screwing me over?? Do not recommend. read more

My landlord uses Hawx to help keep critters and pests at bay in our home. We moved in about 6 months ago and Hawx had done a great job overall servicing our home. Their team is responsive and personable, however, Todd Saylor shines brighter by miles. Todd has serviced our home a few times, and I personally requested him to come back for a reoccurring issue that others were not putting in the time to assess. Todd is thoughtful, kind, extremely knowledgeable and patient, but most of all he is not satisfied until the problem is resolved at the source and won't just leave the issue with a bandaid fix. Thank you Todd for all that you do, Hawx is lucky to have your caliber of service on their team! read more

UPDATE: I reached out to the email provided and the response was just confirming my appointment. I explained that I was wondering about improvements to the communication system, and the only response was to reach back out to the customer service line that I had issues with. I did reach out and the representative first stated that there were no notes on the file, then when I asked her to add the notes for the next appointments, she said "oh I see them now" and I requested that she read them to me so I can verify. She refused and only responded with "what you requested is on here" I asked why she couldn't read them back to me and she deflected to saying the scheduled appointment will be done. So I am officially leaving Hawx and found a local pest company that lets you speak directly to the technicians and has already proven their communication system. Also they are much cheaper. They have consistently had no to poor communication with the technicians. I leave notes service requests with the representatives and almost every time the technicians come out and have no idea what service they are providing or what they are supposed to be doing. I always request a call ahead and they rarely do that. The next rep always apologizes and says they will notate the account and the. The same problem happens. For the price it is very annoying. The technicians are nice and knowledgeable but the lack of information sharing wastes so much time and delays what would otherwise be simple projects. read more

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He sprayed and put a mouse trap down it was our first service appointment he did well and was respectful of the property

Great, early coverage of mosquito control. Austin Ryan was professional, friendly and explained treatment well. We've had Hawx now for several years and have noticed a definite reduction in seasonal insects and pests. Thank you! read more

I had a very professional experience with Austin, while representing Hawx. Austin was very polite, knowledgeable, prompt and pleasant. He explained the plan and what to expect moving forward. Austin left me with follow-up instructions and a feeling of comfort in potentially resolving this/these matter(s). read more

fabulous service as always with Hawk's. Highly recommend them. They are super prompt and always address as issues you have at your home. read more

Very polite and friendly did a very thorough job. Great deal and pricing. Fast service. read more

I've been with Hawx for 6 years (since 2020), and the service quality has clearly declined. Up until 2023, technicians were knowledgeable and thorough, but since 2024 most visits feel rushed and inconsistent. (My 3 stars are for few technicians good technicians) Reminders now come the night before instead of in advance, and basic services like treating basement/garage baseboards are often skipped unless repeatedly requested. Some technicians don't even bring the necessary materials. On one visit, no granules were applied despite the spreader appearing full, and a simple request to replace a glue board was denied as technician didn't had any even i was the first call of the day for him. Overall, the service no longer matches what's advertised. I've already renewed, but if this continues, than we have to thinkof alternatives. I hope Hawx takes steps to improve training, accountability, and overall service quality and we not need to look for alternatives after getting service from Hawx for 6 years. read more

Todd was a pleasure to work with. I hope to have him for every service. He was very thorough and took his time explaining everything to me. He addressed all of my concerns. He was also very professional and kind. read more

Zero stars. No advance notice for treatment from corporate. 10 minutes notice from technician and not his fault. Currently have 2 properties and the same protocol no call ahead. Handicap son at second property and this no call ahead the new typical. Unacceptable. Both properties require inside inspection. read more

This review is ONLY for Todd. He's the best they have. Everyone else is subpar. I don't want anyone else to come to my home. He always goes above and beyond! He cares. I've been with this company for years. Todd has been here a few times, in the last 3 years. He's the best! I can't ever complain when he does the service. Everyone else is either "ok" or terrible. If you want me to continue with your company, send Todd, or I will cancel. Thanks! read more

We use them for rodent control with excellent results. They are professional and courteous. Scottie texted to confirm the appt the day before, handled the outside bait boxes as requested because we were not home. He provided pictures and a report to confirm the work was done. read more

The service was great. It's a great value when I don't have to do bug and mice killing.

Professional friendly service done on a timely manner. Pre service notification is appreciated

Great work, and great communication ___________________________________ Thanks Todd! read more

I have been very satisfied with my experience with the hawx. They're knowledgeable, friendly, prompt, andi have been so far satisfied with their results. I have been a customer for several years and very pleased to be. Thank you! read more

From start to finish it was great. Todd covered his shoes upon entering my home Was very polite and efficient Very pleased Jim read more

Edgar was great and very thorough with a wonderful work ethic! Would recommend him highly!

Had Hawx visit today to help with spiders and ants. Jay arrived right on time, left ant traps in the kitchen, got rid of the cobwebs, dusted under the eves and around windows. Friendly. Helpful. Thorough. A job we'll done. Highly recommend! read more

Jay was fantastic! addressed all our issues, gave information and explanation of the services as well.

it's been a journey to get rid of our mouse problem but they do come out and help when we report it. All the techs have been great.

Highly recommend Todd! Very friendly, knowledgeable, and efficient at his job. You won't be disappointed if you get the opportunity to work with Todd. read more

Not really sure why the reviews are so bad on here, they have went above and beyond my expectations for now over two years. Highly recommend, you have any issue and they're out there as soon as possible. read more

Bea was punctual, polite and professional. Our needs were met. Thanks for doing a great job even in this not so nice weather.

This is the second home we have lived in that we have had Hawx for our pest control service. The technicians have always been very nice and responsive. They have always been very knowledgeable and explain what is going to be done / was done during the service. This current session has not been any different. Matt was excellent. read more

He was Friendly. He was Curitous. He was Respectful. He was Informative​. He was a Nice person to work with. read more

We called HAWX who does our quarterly spray around the house, because we saw tiny ants around our front door and coming in at the threshold. He was very professional and personable. Did the extra spay. Explained why this may be happening. Great service. Thanks! read more

Mat is a super nice guy and goes above and beyond. He literally takes pride in his job

I requested service on a Saturday as I needed interior spraying done. Austin came on Saturday morning and gave me a 30 minute notice which I had requested. He was very informative. Spent quite a bit of time on the exterior and then came inside and also spent a good amount of time taking care of all of the issues we spoke about. His attitude was fantastic. He was very thorough and knowledgeable. Highly recommend!!! read more

Great job by Bea technician; she is very knowledgeable and does her job well ; good customer service company with good responsive attitude

Todd was very nice. He treated outside and came in and treated a few spots I needed treating.

Adan was polite and did a very complete job !! he inspected everywhere and took action where needed. Thankss

Todd performed the service, he always take good care of our home free of insect. They also have very good customer service and after sales service. read more

J was great! Very professional and thorough He called while he was on the way and listened to areas of concern

Be very careful with communicating with this company and understanding that once you give them your payment you are screwed. By the way you pay before you get the contract that is sent through email. You will be charged for service whether you need the or not. You initially contact them to come out and inspect and they charge you $125. The inspection results in nothing yet they still want to charge you $70 for an entire year for a problem that does not exist. Initially we knew nothing about the recurring charge because they don't tell you that on the phone. We believed we were being charged $125 once for an inspection. Once we received the email with the contract showing a recurring charge we call them back immediately. Once they find out that you are no longer interested the games begin. Transfers all over the place, calls disconnected, don't have your name on file, etc. I call from another number and they picked up right away no disconnected calls, found my name right away. The rep who picked up lied and said oh you've already paid so we can't provide a refund but after they come out just call us back and we will cancel no further charges. We were cool with that because we still wanted the inspection. After they left we called back and no we can't cancel without being charged $199 because they already came out. That's why they send you through the run around so they can lock you in. PROCEED WITH CAUTION!!!! read more