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    Aptive Pest Control

    2.2 (222 reviews)
    Open 6:00 am - 8:00 pm
    Updated 1 month ago

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    Services - Aptive Pest Control

    Ant extermination

    Cockroach extermination

    Flea extermination

    10 More Services

    Hornet or wasp extermination

    Mice or rat control or removal

    Mosquito extermination

    Pest extermination

    Pest inspection

    Pest preventative services

    Indoor pest preventative treatment

    Outdoor pest preventative treatment

    Spider extermination

    Tick or mite extermination

    Aptive Pest Control Photos

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    Recommended Reviews - Aptive Pest Control

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    6 months ago

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    3 months ago

    Terrible customer service. Mice infestation. Call transferred several times to cancel.

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    3 months ago

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    10 months ago

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    Page 1 of 6

    Ask the Community - Aptive Pest Control

    Do you handle birds in bathroom fan exhaust? Isn't your title Aptive Environmental and Wildlife??…

    Unfortunately that is handled by someone that has a wildlife license. We no not. Good luck!

    Don’t See Your Question? Ask Away!

    Review Highlights - Aptive Pest Control

    Henri was very pleasant and informative as to why they may have come inside etc.

    Mentioned in 3 reviews

    Read more highlights

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    EcoGuard Pest Control

    EcoGuard Pest Control

    (26 reviews)

    Peter was really great! I was surprised with an infestation that put me into a panic attack. He…read moreresponded quickly, talking me through what I needed to do, and arranged to come out the next day--the Sunday before Thanksgiving nonetheless! When he arrived, he talked me through the entire procedure,his eco safe products, how they work, as well as his success rate with this type of infestation (which had been 100% for all of 2018 by that point), when all of his post spraying directions are followed for two weeks until he returned for a follow up. He was very patient and friendly though my mind was still in panic mode. I was able to text or message him anytime with questions (which I did once my mind was able to calm down and think more clearly). I actually emailed him an entire list of 10-12 questions that I thought of a couple days later; and he answered each one thoroughly to assuage my concerns. We easily texted to schedule the 2nd appointment exactly 2 weeks later, which was a much quicker follow-up spraying. Once again, he made sure to explain how the product works, etc., and answer all of my questions patiently. I would definitely recommend Peter & his team (though I hope I never have to use them again, lol!). Pros: ~Cost estimate was acceptable, and even lower than some other competitive estimates, especially for using an eco friendly product ~Friendly, patient, and attentive to all concerns ~Great explanations of product used and the steps to follow before & after treatments ~Called or texted an update when he was on his way Cons (and these are a stretch!): ~I'm in the far SW burbs, and it was the holiday season (traffic); both times he was running very late to the original appointment scheduled--but called/texted when he was on his way both times ~Was a bit slow to answer my email questions, but it was Thanksgiving weekend, so I found it totally acceptable

    Still a wonderful place! Friendly staff and great service - only complaint is that they have become…read morequite expensive. We would love to use them but just can't afford to do so.

    Orkin

    Orkin

    (8 reviews)

    We have been serviced by Orkin since 2004. We have had nothing but top notch service for over 20+…read moreyears. And Sally is awesome. She follows a computer generated schedule - not her own. If you don't like early visits, call to reschedule the window that works for you. Orkin is great about that. They work hard to make everyone happy. Not easy when pest control is everyone's priority and an infestation can be a crisis. And if they have your cell, you do receive text alerts of the schedule. I have stuck with Orkin because of Sally's service. Keep up the great service, Sally!

    A month ago I wrote a review about orphan. And the amazing unprofessional mess. Today Orkin came…read moreout again. My dog started going off and incredibly early hour. The sun was not even completely up. Why? Because it was 6:44 in the morning. Was there any communication that this woman, Sally, was coming over? No there was not. she literally did this a month ago as well. Showing up unannounced at an unreasonably early hour. This is absolutely ridiculous. And it is completely unprofessional. Save your money. Don't go with a place like Oregon around here. Because they are nothing but unprofessional. If you are a female and have a male exterminator, come out, they will lie to you and try selling you unnecessary add-ons that have zero impact on pest control. And you'll get exterminators who are trying to have a side business and make money from the company they work for, much like I feel Sally is doing with us. I called the corporate number to report the situation, and I'm currently waiting to hear back.

    Orkin

    Orkin

    (15 reviews)

    I can see why they only have 2 stars on Yelp. Horrible customer service. First came out and techs…read moresaid they have never seen this type of bug. Really because it took me 5 minutes on google to find it. It's a Clover mite. I told them I wanted the entire outside sprayed and the garage. They sprayed 1/4 of the house and 1/4 of the garage for $135. I called multiple times to tell them to cancel any further service. They weren't worth the money or my time. Needless to say I keep receiving bills for service that wasn't done. I researched how to get rid of the mites and spray from Menards worked better than their products. Don't waste your time or money.

    Less than one star. Not sure which Naperville Orkin this is about since the calls are route…read morethrough a nationwide service. Had a extensive bird nests under an awning. Called and at first, they stated they didn't do that removal and cleaning and referred me to "Critter Control." The reason that I called Orkin since I called "Critter Control" who quoted me a price of $1900 for removal and cleaning and another $1300 for mitigation services which is excessive. Orkin agreed to a price of $350 and on 8/15 to come between 1000-1200 on 8/18. Never sent a contract. Never showed up and I texted the Orkin contract person x 2 and call voicemail x 3. Finally called the Naperville office (630-449-7236) and was told I was not on their schedule (I never signed the contract which was never sent) and I was told that the person that I was texting was not working on 8/18. I was told they could come on 8/19 but when I asked for a $50 deduction for my time of waiting for the appointment, I was told no way. Will never use Orkin nor Critter Control and I did it myself.

    Aptive Pest Control - pest_control - Updated May 2026

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