Easy to work with and punctual. I like them. I heard about them from a friend. Their price is very…read morereasonable too and they can do a follow up spray if things are not fixed the first time.

Great service! Blake came out to help with our mice problem. We started with some traps to see if…read morethat would resolve the issue. Sadly, it did not. We had to do more. We called Blake out again to which he set more traps, identified entry points around the outside of the house, and sealed everything up. He was kind, polite, and very knowledgeable. He showed us what he was doing and why. I personally love when I learn the "why". After sealing up the house, he came back 2 weeks later to check on the traps and see how things were going. Their service comes with a solid warranty and any new critters we encounter, just give them a call and they'll come out to check, diagnose, and fix. It's not the cheapest to get your house sealed up, but worth it with the extra home visits and warranty. Highly recommend!

Best pest co in Naperville - not even close. Got mice? Not after David gets done w your house…read more We had used another service for many years but they were horrible (don't ever use EcoSheild because their customer support is terrible) and it was a relief to find Kaptar. David is everything you would want, patient, friendly and someone who gets the job done!! Clean and efficient & always on time. You guys kick ass!

Just used their services for pest control for both the yard and indoors. Did a one time service and…read morewill decide on periodic service. There was no pressure - Dave was very professional and detailed about explaining services and what would work best for our needs. We had an ant issue and in the past had mosquitos and other biting insects in the yard. Their service is eco-friendly though I didn't deeply probe the materials used. Dave was great to work with. Will report back on results - so far issues seem addressed.

These guys are great. Quick to respond and pick up the phone, super knowledgeable and patient with…read morequestions. When they arrive, they're swift, professional, and efficient - no BS and get the job done well. They helped us with yellow jackets and cluster flies. Definitely our go-to.

I used frontline pest control in the spring for my vehicle- I was called back right away, they…read moreanswered all my questions, came the next day for treatment, and one treatment was enough. Definitely recommend.

We had a mouse in our basement and grizz was extremely helpful in getting rid of the problem :)read more

I requested service Thursday afternoon. The response was quick. I was informed that the next…read moreavailable time would be Monday afternoon. As I was only seeing Roaches every other day. I chose to wait, based on yelp reviews. Brian showed up on time and sprayed the whole building. He sprayed every where I wanted plus. I got a report from him, with the bill. For the work down I feel like it was a good value. I'm going to have him back for a follow up. Great info on bill (chemicals) and internet says yes to follow up. Very happy with the service!..... Today's Wednesday and I keep looking but nothing!....

I saw a raccoon climb my house to my roof. I thought it was on the roof and going up and down but…read morewhen Lookout came to investigate I was told the raccoon had ate it's way into a chimney vent and was occupying the crawl space. And so began the work to get it out. A trap was set on a Thursday morning and by Monday morning the raccoon was trapped. Every morning someone came out to look at the trap to see if anything had been trapped. After the raccoon was trapped, another trap was placed to stay up there for a few days to make sure there is only one. Thanks Harries! Before he began anything he explained the process and answered all my questions.

Hire this guy for anything that you have! Trustworthy, professional, prompt and relentless!…read more Harrie is you guy. The others that pop up on Yelp are not reliable. Don't hesitate, call Lookout!

Charlie has been great since first contact. He has been responsive, understood my needs and…read moreconcerns, and even checked back in a couple weeks after the first treatment to ensure that there were no more ants. Their regular products are pet safe, and when he applied the mosquito treatment he remember I had a dog and warned me not to let him out for at least an hour after that treatment. He also follows up a treatment with a text, reviewing again what's been done. Highly recommend this team!

Great service so far; clear communication, easy to work with. They clearly have a passion for…read moreextermination!

They charged us close to $1000 for just putting out the mouse traps which only solves the problem…read moretemporarily. Other companies charge just a little more but they'll put steelwool or galvanized materials to seal the gaps where the mice might come through the house. Avoid this company

Excellent personnel who really care. I recommend them wholeheartedly. Michael came out quickly and…read moresolved my problem.

Less than one star. Not sure which Naperville Orkin this is about since the calls are route…read morethrough a nationwide service. Had a extensive bird nests under an awning. Called and at first, they stated they didn't do that removal and cleaning and referred me to "Critter Control." The reason that I called Orkin since I called "Critter Control" who quoted me a price of $1900 for removal and cleaning and another $1300 for mitigation services which is excessive. Orkin agreed to a price of $350 and on 8/15 to come between 1000-1200 on 8/18. Never sent a contract. Never showed up and I texted the Orkin contract person x 2 and call voicemail x 3. Finally called the Naperville office (630-449-7236) and was told I was not on their schedule (I never signed the contract which was never sent) and I was told that the person that I was texting was not working on 8/18. I was told they could come on 8/19 but when I asked for a $50 deduction for my time of waiting for the appointment, I was told no way. Will never use Orkin nor Critter Control and I did it myself.

Worst service, Techs are always moody or extremely late. Had the tech tell me they don't get paid…read morefor re-treatments and he wished I waited another 2 weeks when I was do for my quarterly service. It made me feel awkward and like a big jerk, but we had an ant issue that needed to be taken care of. Gonna try Greenix, they got 5 stars on google and they matched Orkin's price!

CJ did an excellent job in explaining the process of your service. CJ all so displayed a high level…read moreof customer service and was very courteous! Nov. 30th, 2018. Forrest did a great job in coming back for a re-service treatment. I appreciate the excellent customer service! Dec. 6th, 2018. Felix provides excellent customer service! He was friendly, courteous and answered all my questions.

These people are scam artists. They send children to hound new homewowners and guilt you into…read moresigning some bullshit contract you can't get out of without a ridiculous penalty fee. AND THE BEST PART...whatever they do when they actually show up for an appointment, doesn't work. I'm not exactly sure what they're doing poking around my house for an hour but whatever tools/chemicals they're using, do not actually work. For your own sanity, do not give these people a dime.