Disclaimer: I didn't actually use BPC, but they got sent an automated request for an estimate when I was looking to have some nests removed from my house. The reason I'm reviewing is that they were very responsive, and even when they were unable to provide the service we needed, they recommended another company who ended up being very helpful. Great customer service! read more

Just finished my walkthrough and service with Tom. He was so kind and full of information it was so reassuring that he really knew what he was talking about. There wasn't any of that weird pressure to do the maximum like other pest control companies. I also had to reschedule numerous times and each time Kate was understanding and flexible. Highly recommend to anyone! read more

Everything written about them was true. We had an issue with yellow jackets coming into our home. Tom came to make an assessment and when we didn't have an identified Point of Entry he gave us some things to watch for and then came back when we had seen the indicators and did a yellowjacket treatment with both spray and a longer lasting powder. He didn't charge us the first time - not even for his time that day, but returned to treat and then came back again when we were still seeing activity 48 hours later. His pricing was incredibly reasonable. He also looked at an old paper wasp issue spot while here. Kate, in his office, was very friendly and responsive. Always incredible nice and helpful - they are both great to work with and I can not rate Best Pest high enough! Shop Local! read more

Responsive and explained everything very clearly and directly. The cost appeared to be reasonable, and our problem was eradicated swiftly. They did not have to return. read more

I HATE MICE! I can handle anything but that. Tom respected our desire to be humane. He found the spot they were getting in and plugged it! Tom came out THE SAME DAY! Excellent price. We were able to rid the house humanely and now have NO MORE MICE! Woo hoo read more

I have had a mouse problem in my house for years.... I usually just treat with bait and mouse traps, but finally (after killing about 12 in a 2 week period) I had enough. I saw that best pest had great yelp reviews. I was skeptical, but I called. I'm so glad I did. Tom came out right away and the cost was reasonable. Other neighbors have used different services who charge a LOT more and they weren't happy with the results. Best Pest will come back for a reduced rate within the next 3 months. I really think he found the entry point and I won't need him back, I'll update this if it continues to be an ongoing problem, but I think it is fixed, and I wish I would have called them sooner! One of the reasons I was skeptical at first was how many favorable reviews this business had.... I was not asked to review this business, I'm only doing it because it seems to have worked!!! Call them if you have mice! (I'll update if the mice come back...) read more

Tom is as professional as they come. It was incredibly refreshing to have someone show up and be as honest and transparent as he was. Tom is full of knowledge and it is clear he's been at this for a long time. He talked through the issue we were facing (hornets) and filled us in on everything we needed to know based on his extensive experience. He specifically noted what was necessary to solve the problem as well as what was NOT necessary. Tom made us feel like we could trust him immediately, and that trust lasted through our entire experience. In terms of responsiveness, Best Pest Control was great, start to finish. Kate was super helpful and kept us in the loop on any upcoming appointments. Getting a quote was hassle-free and the price was the best in the area (I checked!). Many other places make pricing complicated, but Best Pest Control made it easy: one price, no confusion. There is no doubt in my mind that I will recommend this place to anyone who needs any kind of extermination or pest control service. I feel very lucky to have found them and I wish more local shops were this good. read more

The BEST!!! I rarely leave reviews.. only for absolutely exceptional service (or in some cases horrendous service). Tom is the BEST!!! Absolutely awesome, so kind, so helpful, so thorough. I'm grateful there are people like him with businesses I can rely on. Call him for anything he handles.. you truly won't regret it..we are grateful to have found him. read more

These guys are professional in every aspect. They incredible communicative and responsive. I'm using them for 3 years now and never have any issue. We also have a small child so we are extra carful of the product used at our home. Highly recommend do not hesitate to give them a call. read more

Efficient scheduling and professional job. The price was very reasonable. Would hire again.

Totally recommend Tom for any pest related service. We had a mouse problem but when we called Tom he insepcted, found the problem areas and sealed any of the openings that we did not know we had. I would definitely use his service again for follow up. read more

Lisa and Tom were both very nice people, the service was quick and thorough. Tom offered a lot of good information and had a very no BS approach to pest control. Their prices are also extremely reasonable, and they don't push anything except treating problems as they become noticeable. We're very thankful to have found a honest, reliable local pest control service! read more

I contacted Tom about a mouse problem in my basement. He responded quickly and came out and did an initial consultation. He first walked the outside of the house looking for signs of entry and then came inside for an inspection. He ended up sealing off a few exterior areas and replacing a couple drain covers. Inside he set bait stations and traps in the basement. Within the next week several mice were trapped and our mouse problem was resolved. If I ever have any other pest problems I will not hesitate to contact Best Pest Control again. read more

Tom takes great pride in his work. He is reliable and honest in everything he does. It is clear he has years of experience with insect and rodent control. This Summer he helped with a carpenter ant problem on my property. During that treatment, he explained the pros and cons of various treatment options and was willing to help treat my roofline (cedar roof). He also explained ant psychology which guided his application of the various poisons and baits. Haven't had an ant in my house since. This Fall he came back to help with a mice infestation. Immediately noted a problem area that I had been hearing "scratching" and "gnawing" sounds. I didn't even tell him about that area until I found him stuffing stainless steel rodent repellent in the holes he found. That's the type of experience that speaks for itself. The past two treatments for vastly different issues speak volumes to Tom's experience, integrity, and pride in his work. The company's name is no hyperbole. It's simply the Best. read more

Tom is THE PROFESSIONAL! We had a pretty bad rodent problem in the basement, Tom came by and took care all of them with different kinds of traps and baits. He is extremely knowledgeable about every kind of pests you can find, and provided lots of great advice. His price is also reasonable. I highly recommend Tom to anyone having a pest problem. read more

There is a reason why this company has 22 (And now 23 ) 5 star reviews. I called on a Monday as I had noticed over the weekend that my backyard had a few more wasps flying around than I care to see. I noticed they were what my dad used to call "cicada killers" and I remember him being stung by them as a kid (and the ambulance ride that followed). Even though I saw maybe 5 of them flying around one spot of dead grass in my yard, I was uncomfortable enough to call someone to take a look. I spoke to the receptionist (and I cannot remember her name, but she was extremely pleasant and very well informed) and she let me know that Tom would be on my same street at another home that day and could stop by to check it out. I was working downtown, and so I was hoping he would be able to see what I was talking about without me being at home. Tom took a look at my yard, and when the business tried to call me back, I was not able to answer the phone. I then noticed a text from an unknown number, and the receptionist reached out to update me on the situation. They did not see enough activity to provide treatment at this time, but I could call back at anytime if I saw anymore of these bad ass wasps flying around again. What I appreciated here was that they were not going to treat for the sake of treating. Tom did not want to charge me for something that was not 100% required. Even though I was a little unsure of the wasps, I noticed this evening that I only had 1 wasp flying around. While one night is not enough evidence that my problem has gone away, I'm grateful that I didn't pay for something that was not absolutely necessary, AND I know I can call back anytime and they will be there to help me out. This is well run business. A rare find these days! read more

First off, when I called comparing companies, Tom was great enough to be open and transparent about pricing even before having him come to the house. We had ants in the kitchen and weren't sure how big the problem was. He was great in taking the time to educate us on the different types of ants in our area and how the recent wet weather has effected them and why we might be seeing them in the house. I called him back after getting a few quotes and he was quick to answer and flexible with his scheduling. He was professional and got the job done. The office staff were also wonderful to work with - kind, professional and concerned that we were happy with the services received. If we ever need it again....they will be our first and only call. Thanks!!! read more

What an amazing experience! I sent a message through yelp Friday night around 9:30pm and Lisa messages me back within minutes! She called me on Saturday (her day off) to discuss options for my pest situation and made me feel so much better. Lisa was kind, understanding and so helpful! If only we could clone Lisa and put her everywhere! We need more people like her in all service industries! To top it off, they scheduled me in last minute and came on Monday. Tom, the technician (and owner), arrived on time and couldn't have been friendlier! He talked me through everything he was doing and answered all of my questions with patience and understanding. He was even so kind as to answer questions about other pest related concerns that were not a part of this visit. I'm so happy I found these kind folks and will utilize their services again in the future if need be. HIGHLY RECOMMENDED!! read more

We just bought a new house and had a problem with ants. Tom came to spray the house and was wearing a mask, gloves, and booties (much appreciated!). He answered all my questions, had tons of great knowledge and suggestions and we haven't seen any ants since! Highly recommended!! read more

Awesome. Now I know why they have so many 5 stars. Knowledgeable, Professional and no up selling of things you don't need. Had the cheapest before. You get what you pay for. Tom is terrific. Highly recommend them. read more

Great company! Spoke to Tom and set up an appointment for the next day for a mice problem. He was very thorough on the phone and explain the process. Came out and spent a good amount of time inside and out plugging holes and setting bait and traps. Price was very fair. Highly recommend these guys! read more

My wife and I were looking for a locally owned company. After having bad experiences in the past did a littleresearch and Bestpest Control stuckout. Being in the trades for over 30 years myself it was evident Tom was earning his money! read more

Tom did a great job walking me through the process. I felt very comfortable when he was finished. Process is probably almost done because we've killed Adobe 5 mice --- hoping there aren't many more read more

We just bought a new house and had a problem with ants. Lisa was extremely knowledgeable and helpful in getting the appointment setup for us. Tom came to spray the house and was wearing a mask, gloves, and booties (much appreciated!). He answered all my questions and we haven't seen any ants since! Highly recommended!! read more

I've used Best Pest Control twice and couldn't be happier with the service Tom provided. The first time was in 2014, I spoke to Tom and told him they were so bad I couldn't use the front door. He was actually able to come out the same day and evict them! Fast forward now 5 years later I had more yellow jackets at the back of the house. I spoke to his receptionist Lisa and scheduled an appointment. She was polite, cheerful and professional, keeping me informed as to Toms ETA. Tom located another nest I wasn't aware of, and once again evicted all the yellow jackets. I HIGHLY recommend Best Pest Control. Prompt, professional service at a great price. read more

How uncomfortable the process of exterminating, but Tom and his team were personable and knowledgeable and took care of the situation as best they could. Thanks for your help :) Sam read more

Incredibly knowledgeable and helpful with my fly infestation! I fully recommend them!

Very responsive. We had a seriously bad issue with yellow jackets and they took great care of us.

Tom was friendly & very informative. Good communication. Had some issues with ants around inside and out of the house. Will use again.

The entire experience was great! I worked with Lisa to get it scheduled, Tom was in the area and was able to do it literally 15 mins after I spoke with Lisa. Pricing is reasonable and well worth every cent. Tom is a great guy and walked me through the entire thing, answered all questions and we discussed next season. I would highly recommend Best Pest Control! read more

We had small ants all over our house and it was getting very frustrating when OTC sprays were not working. I reached out to Best Pest Control and within hours I received a response. Such a great company! Highly recommend- we haven't seen any ants since the spraying!! Thanks so much!! read more

Tom was very professional and knowledgeable. He explained the situation, took care of it and we have had no problems since.

Tom came out to take care of a yellow jacket nest within one hour of our first conversation! He did a search around the house and located an additional nest and took care of that too. Two days later, I noticed two bees by one of the nests, so he came back out within 24 hours and sprayed both locations again for no additional charge! Thorough service and Tom is incredibly knowledgable. read more

Best Pest Control - Pest Control Near Me - Palatine, Illinois

Another great Yelp find. Tom was very quick to respond to my inquiry and was able to come to my house within a couple of days. He was knowledgeable about the ant problem, and thoroughly explained the treatment plan he was using. It has only been about a week since the treatment but there is already a tremendous improvement to our ant problem. Thanks for the great service, Tom! read more

I can be your hero, baby. I can kiss away the pain. I will stand by you forever. You can take my bees and wasps away. 5 stars for fast, informative, friendly, prompt, and best service ever!!! He came on time, he was professional, and finished business like no other. Unbeknownst to my neglectful ways of keeping a backyard, I've been housing wasps and yellow jacket bees somewhere in my own little forest of weeds. I noticed that there were bee hives on 2 different areas in my backyard. Because I'm allergic to bee stings and the BF is squirmish to bees, we decided to call the pros. We got quotes from as little as $125 to as high as $350. He finally called Best Pest Control and received a quote. While talking to Tom (from Best Pest), he inquired about the situation, gave tips, and even gave home remedy tip to DIY. That to me is impressive because the other guys we spoke with were using a scare tactic to try to make us pay more. So D Day is here... This guy Tom is legit!!!! He came in with gloves and a face mask and sprayed both hives. The bees started flying away with no intent to harm the sprayer. So the main goal was to get rid of the hive and not necessarily harm the bees. AMAZED!!!! This guy removed the hives and let those bees and wasps fly away! H-E-R-O!!! As he was spraying, the BF closed the glass patio door, Tom looked at him probably saying "yeah close that glass door and hide you little b!tc#!" Haha read more

Tom from Best Pest Control came to our house and sprayed for carpenter ants. I was at work but my fiancé said that he was on time, friendly and thorough. We haven't seen any ants in our house in the past few days when we were seeing them everyday. We will definitely call Best Pest Control next summer for a "refresh". read more

Went down the basement last week and found bees. Not happy. Found Tom. VERY HAPPY!! What an outstanding experience working with Tom and the folks in the office. Everyone was very friendly, very knowledgeable and very willing to help. Tom was onsite quickly and treated two nests, one inside the size of a bowling ball, and one outside in the ground. He explained everything and even closed the opening in the side of the house where the bees were coming in. Can't say enough good things here. Thanks!! read more

I chose Tom at Best Pest Control because he was the first to respond and able to come out same day (Sunday). After visiting the yelp page to start my review I noticed each and every one of his reviews was a 5 star review. I can see why. Perfect communication and timeliness. Arrived at the time he said he would. The price was fair and on the lower end of the quotes I was receiving. Overall I am very happy with the service (Yellow Jacket ground nest). Thank you very much Tom. read more

Would highly recommend them. Tom Schulz came out what around the house found spots where mice were getting in and took care of it. Went through the basement. Knowledgeable and very courteous. Liz in Palatine read more

Tom came to my parents house in Streamwood to help us remove a hornets nest from just under the roof of their two story house. It was quite high and the ground was actually sloped down so it was not something that we were going to be able to do ourselves. Tom came and took care of it as well as cleaning the area thoroughly so that there is practically no trace of the nest left. He was on time, professional, courteous and knowledgeable. Highly recommended if you spot a nest on your house! read more