Matt came out to take a look to see what sort of pest we heard at our house. We thought it was mice, but after further inspection this was not the case. Matt identified what we were hearing was a raccoon, that had not made it in the house. He also gave us some advice on how to do some preventative maintenance. All of this, and he was honest enough not to charge us either. I would recommend to anyone in a heartbeat. I will be using them again. read more

They don't return my calls. They always book the appointment out at least a week away. They give excuses for the reentering of mice that is not in their control and will not address the issue. read more

Over all a super experience. Jose and his team are very hard workers. Everything was explained so I understood the process. The work was done professionally and completed in a timely manner. They kept in contact with me as to arrival dates and times and were very respectful of my AZ husband. Highly recommend Jose and his team. read more

I called to get a quote and never received a return call. I left a very detailed message and am disappointed not to hear back. We are in their service area. read more

Heath and Geno did an excellent job of securing our house. They took their time doing the work and met our expectations. It's been several months since they came out to do the work and no sign of mice. Very satisfied! read more

We have dealt with mice as long as we have owned our house - 12 years. This fall was especially bad. I learned about Mice Mob and I wish I had known about their services much earlier. I am absolutely astounded by the effectiveness of their solution. I had only one mouse in the 6 weeks between when they left poison (protected from my kids and dog) in strategic locations and none at all since they came to seal up the entry locations. Before they came I was killing multiple mice in a week with my own traps. It was not an inexpensive solution, but worth every penny! read more

We had mice in basement crawl and kitchen. Caught four with sticky traps on our own but wanted experts in fixing the problem. Very prompt response to scheduling a free inspection and quote. Accepted quote and did first step right then by treating the house to drive mice outside. The a week later came and disinfect with a fogger In unfinished basement and crawl areas. Then inspected and sealed over 20 outside areas between siding and foundation where there were gaps both large and small where entry. Sealed with metal screens and special mortar. Great staff and great work. It's now been 2 weeks and no more mice!! So happy it is solved! read more

They never showed and never called to reschedule. They made a big deal on the initial call when I scheduled the appointment about their high quality service level and their approach. However, how can you trust a guy that doesn't show? I had to take time off work to wait for this guy. Luckily, my job is flexible. Maybe not so fortunate for other people. I thought it would be better to go with these smaller, local companies instead of the bigger chains, but now not so sure. Don't they care about their local reputation? I will not recommend their service to friends and family. This is the second time this happened to me with these smaller companies. Luckily, one of their competitors did show up the next day. I suppose it's because they have many customers flake out on them, but I was serious in my inquiry. read more

It is too soon to comment on whether they solved my mice problem. However I was greatly disappointed with the discrepancy in the information given to me by the various departments. 1. Cost: a) The owner with whom I spoke to on the phone said that the price for the full job for a townhouse is between $700-$1100. b) The inspector (who took a quick look for 5 minutes) charged $1380. He put pressure to pay half of the price on the spot. 2. Guarantee: a) The owner with whom I spoke to on the phone said that they guarantee a mice free home for the year. I clearly stated that we are a townhouse and he said that they can still do it since we are the end townhouse. b) The inspector said that he cannot give me a guarantee since we are a townhouse. Yet he said he is confident mice will not get in from the neighbors side because there is a fire-wall between the homes. He assured me that if he wasn't sure they could fix my issue, they wouldn't take the job. c) The foreman who came to do the repairs said that mice absolutely can get through the firewall by chewing through it or through any tine hole near pipes etc. He added that they wouldn't be able to give a guarantee even if we weren't a townhouse, because he sees signs of rats on our property. In summary - at each stage, the guarantee fell lower and lower. At this point, I paid a fortune and have zero guarantee that they fixed the issue. read more

Worthless warranty. Mice came back within weeks and Mice Mob had no answers after paying $2500.

Matt and team shield the exterior of my house on 7/9/2019 to prevent mice coming into the basement/house. On 10/13/2019 (after 3 months), we found mice caught into Glue trap which we had put in the basement just in case. I contact them leaving phone message and an email letting them know about the mice issue and would like them to revisit our home and fix any entry point missed. So far I have not heard back from them. I do understand that they might be busy, but at least confirm that you received my message and are planning to honor your one year warranty. But as days passes by, I am little worried about their one year warranty. -------------------------------Review After the Second Visit-------------------------- I was contacted by Matt and he sent 2 of his employees to recheck on 10/24/2019. According to them there was a small hole under my deck which was missed during first visit. They sealed it and said this should work if not call us back. Thus, I am changing my rating from 2 to 3. If I don't see any mice for a year then I will change rating 4. read more

If you are looking for a reliable , reputable company that is professional and extremely knowledgeable as well as the best price I shopped around for, choose Mice Mob, from my first frantic phone call ,everyone was amazing and again extremely helpful and then they came out quoted the job and the price was right !!!Geno came out and did the job he was very thorough and answered any questions we had for him , very personable and again extremely knowledgeable, don't waste your time with Terminex or other companies that want to give you the run around , call the guys who really are experts you won't be disappointed! read more

We have used mice mob and are very satisfied with all services provided. They are very thorough and have always addressed my concerns/issues to resolve the problems we have had. Prompt and took time to answer all questions/concerns & review with me. I highly recommend Mice Mob. Jeff Hoffman read more

We have used a number of exterminator companies over the years but I want to highlight the work of Geno and Heath when they came out to treat our mice issue.  I feel like they went above and beyond to treat every nook and cranny around the house ... even removing boards from my back deck to gain access to my entire foundation.  A lot of times others come and go at a rapid pace, leaving the owner dubious if they truly did a complete job.  I did not feel that way when Geno and Heath left, and I appreciate it. read more

Don't waste your money!! The salesperson comes to your home to sell a mouse poison program and extended treatment plans. The salesperson does a cursory look around based on your complaints. I told the salesperson that the mice are in my attic. He sets up a ladder to pop his head into the attic to see the evidence of mouse droppings and tunneling in the insulation, but never actually walks around the attic!! After one month of feeding mice poison, which is an exercise of futility, two guys return and feel around under the siding throughout the perimeter of the home. Fill in suspicious areas that mice may have crawled through to access my attic. They seal the edges of my garage door and spray scent remover into my attic standing urge on the ladder. Yet still, no one has entered my attic to see where there could be entry points! This company takes your money but never did an actual inspection of the attic to see where mice get inside. So mice keep coming back. Waste of money! They accomplished nothing except taking money from me. read more

We were very happy with the team that worked on our home to get rid of the mice that had taken up residence during the long, cold winter. The cost was about what we expected, the technicians were prompt and courteous and efficient. Two weeks and no evidence of mice makes us very happy. We would recommend Mice Mob Exterminators. read more

The worker severely chopped our landscaping without any warning or discussion with us. We could have worked together to prune our bush in an attractive way or we could have roped back the branches but instead it was chopped in an aggressive and ugly hack. I called twice to discuss with the owner and spoke to a worker but the owner never called me back. read more

We hired Mice Mob Exterminator a year ago. We paid a hefty price to have them come out. One year later, it is very difficult to receive a return phone call. I scheduled an appointment for them to come out today only to have no one show up. I'm beginning to feel that this was a scam. read more

Matt came out today and was extremely thorough and helpful, professional, personable and informative. He investigated all inside areas of the house and put down bait where we found droppings and possible entry areas. We then did a thorough analysis of the structure outside and he gave me advice on how to prevent mouse entry. The only reason it's not a "5" is they arrived just a little bit after when they said they would arrive. The entire process took about 30 minutes. Of course, the real analysis will come at a later date when we confirm no mice..... Great work today. read more

Have had a mouse problem for several years. Mice Mob arrived promptly and did an excellent job. Have not seen a mouse or mouse droppings since they did their work. My wife and I are overjoyed, but our cat misses her playmates. (Too bad, so sad for the cat) read more

We had really high hopes for this company. So much that we invested $1500 for their money back guarantee that our mouse problem would be solved long term. They have been to our house a couple times now and we have not seen good results. In fact since the second time they came back there are more than before. The second time they returned they didn't do much different than the first and they didn't even come inside the house. They also left their tools and garbage laying on our front lawn. We will be calling them again but I'm hoping a money back guarantee doesn't mean them coming over and over and do nothing different. read more

After having a number of "mice" specialists out to the house I called Mice Mob and haven't seen a mouse since Winter 2016. I recommend them to everybody they did such an amazing thorough job. read more

We recently discovered a mouse problem....late at night when it was dark they must have been getting in through the house somehow. 1 call to Mice Mob Exterminators and they were out the next day to inspect and put out traps. After 1 week they came back and sealed up all spots around the house that looked troublesome. It has been at least 2 months since they were here and NO SIGN of any mice. THANK YOU SO MUCH!! They were professional and there to FIX the problem. I also love the fact that their fee came with a guarantee for 12 months and after these 12 months I will definitely renew so that if we ever have a problem again it will be covered. :) read more

They are super responsive. Very friendly. It isn't cheap but they are working super hard to make it right. They have come back every time we have seen a mouse. Great to work with. read more

Cannot believe the service I just received! They came out- checked the entire house inside and out. And told me I don't have a mice issue and my house is tightly sealed so no service needed from them. When I asked how much for checking everything - no charge! Why would you not call them?!? Honest, on time, friendly and no charge if there are no mice! read more

Who wrote all these great reviews? The company's friends? This Matt wasn't even going to come to do an estimate on a mice problem, just told me it would cost $600-$900 to do a house, but it would be more because of the age of my house. Absolutely ridiculous. I called a local exterminator who told me $135. read more

We found a few mice in our house and wanted to make sure we got rid of them completely. After calling around we decided Mice Mob had by FAR the best knowledge and customer service. From the initial call, to the consultation, to the actual service being done, everything and everyone surpassed what you would expect. Everyone was so friendly and answered all my questions. Technicians Matt and Eric were extremely thorough and explained everything they were doing. GREAT company and great service. read more

Matt was very open on our first phone conversation about what he could do and his minimum inspection fee. He arrived at out appointment on time and prepared to do a thorough inspection. As he suspected during our phone call it was more of a sewer problem than anything else. He gave me very specific advice on what to do and offered to be available by phone for my plumber if he had any questions. Even though he spent a fair bit of time during the inspection he only charged the minimum inspection fee we discussed. I would not hesitate to use him on any of the properties I own including my personal residence. read more

What an incredible company! Responsive, service-oriented, and great people to work with. We had an issue with mice in a rental unit and Matt and his team quickly diagnosed the issue for us and offered straightforward solutions. We could not be more pleased with their work and highly recommend! read more

This is an amazing company!!!!! They work hard and are extremely knowledgable. They always come out quickly when I call and service with integrity. Matt is very professional and trustworthy. I am so happy to have found Mice Mob. Joan read more

We've had a recurring mice problem since before we bought the house (mummified mouse corpses were discovered when we moved in 16 years ago). Mice Mob came to my house last week right on time for both appointments. Explained on the phone what would happen, then again in person in much greater detail. The salesman shows up for the first appointment and puts out bait (or whatever you call it), then presents a detailed description yet again - along with the cost. Was kind of amusing in that the written contract was folded down at the bottom so we couldn't see the cost until after he'd gone through everything. Seemed a bit sneaky, but I guess I see the point. Then a couple days later a team of guys showed up and spent the day sealing the house, including the garage door. The piece of trim they brought to seal the door was the wrong color so they went out a got a piece that matched! The only reason I haven't rated them with 5 stars is because the true test will come in the fall when the weather changes. We routinely have mice at that time of year - I'm hopeful. These guys really seem to know what they're doing. UPDATE - they had to come back 3 times (my house is old) at no extra charge, but we are totally mouse free. Highly recommended. read more

These guys are clowns. All the service guy did was tell me, "yeah, those are rat droppings, not mice droppings," and then proceeded to ask me for $90. That's it. A house call and a comment apparently costs you money, even if you don't really do anything expect drive and walk through the door. Unbelievable. Don't waste your time read more

Matt and his men did solve my problem. Now, those critters are gone. He knows how to find the places that they come in through. It was a 2 step process, he has it down to a science. I have dogs and it was safe for all of us. His guys put the bait up in the attic roof and the basement roof and garage, so it's very thorough because mice can squeeze through almost anywhere. Once they leave, he plugs up the holes and they are locked out where they belong. read more

Matt serviced our home a couple years ago and was great to work with. We decided to seal our house vs having to treat our home on a regular basis. We didn't have a huge mice issue yet we wanted to eliminate any future findings. Matt and his staff are courteous, professional and easy to work with. We had Matt come out recently for a re-inspection of our home because we are selling it and he said our home is 100% mice free!! That's just what we like to hear (-; Great job Matt! read more

Terrific all around. We had mice on and off for years and these guys (unlike other exterminators we tried) brought an end to it, fully sealing the house and safely poisoning the mice who didn't get out in time. When we saw activity a couple years later, they let us pay to reactivate the guaranty and re-sealed the house. They return calls promptly and show up exactly as promised. read more

I had Mice Mob our 4 years ago, since then they have had to come back twice. I paid $1500 to seal up the house with flashing. Had to come back out again after I found Mose droppings. Had to fight with them about what should have been right the first time (for $1500). Excuses excuses "we are a small company, we have to pay our guys" sure I get that if it was done right the first time but it wasn't. I know it wasn't because I had a competitor come out this morning and showed me with a mirror and stick all the places flashing was installed incorrectly or not installed at all!!!! These were not pointed out to me when mice mob came out recently so I know they aren't checking the right places. Bottom line, all they cared about was collecting a check for their "yearly guarantee" but you don't get anything for your money. They are not responsible for any follow up or checking on the house. They won't even fix what they did wrong originally. read more

Highly recommend these guys. Was completely lost as to where our mice were coming in from the house. They had a pretty clear cut plan, and executed it very well. After an initial treatment, a few days later a couple workers came out and looked all over the outside of our house to try and figure out where the mice were coming in. They quickly identified and resolved the entrances. Would highly recommend. read more

These guys are great. Matt came right out and figured out our odor problem - a dead raccoon under our front step. He sent his guy (Dan) out the next day. Dan spent all afternoon figuring out how to remove the animal but also animal proof and deodorize the area. We were very happy - although I'm hoping to not have problems like this in the future - i will definitely call them again. read more

We had mice for 4 months that we were doing and using everything we could to eliminate them (including a local exterminator who came out for multiple visits). Our problem was obviously massive and I am overjoyed to say that it appears we are mouse free finally. The service was quite expensive, over double what was estimated on the phone, but I was desperate and no other solutions were working, and quite honestly, we needed the problem taken care of and the 100% guarantee was almost priceless. They are definitely very skilled in determining where and how mice are getting in and able to seal everything up. Hopefully time will tell that all the work will last! read more

Did a great job. Very thorough and found several areas where mice were getting in--we paid someone else to do the job a year ago and nice mob exterminators found the job wasn't complete. Like the fact they guarantee their work and will extend the warranty with a small yearly maintenance fee. Makes sense, the outside of your house is constantly decomposing gotta make sure every year no other holes have opened up! read more