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    Hawkins Enterprises

    4.5 (113 reviews)
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    Services - Hawkins Enterprises

    Pool chemical testing and balancing

    Pool cleaning

    Pool installation

    3 More Services

    Pool maintenance

    Pool remodeling

    Pool repair

    Hawkins Enterprises Photos

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    Recommended Reviews - Hawkins Enterprises

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    Our pool was finished in November 2016. We love our backyard oasis and so do our family and friends.
    Debbie W.

    It's been 7 years since we had our beautiful Hawkins pool designed and built and we couldn't be happier.

    James J.

    Hawkins Pools Hawkins Pools is a family-owned and operated business that has been providing quality pool remodeling, outdoor pavilion construction, and landscape design services in the San Ramon area for over 30 years. They are a licensed and insured contractor, and their team of experienced professionals is committed to providing their customers with the highest level of service. Our Experience We recently had Hawkins Pools remodel our pool, build an outdoor pavilion, and completely relandscape our yard. We were very impressed with the entire process from start to finish. The Planning Process We met with the designer, Jeff, to discuss our needs and goals. He was very easy to work with and took the time to understand our vision for our outdoor space. He then created a detailed plan of action and provided us with a realistic estimate of the cost. The Construction Process We worked with superintendent Mike who did an excellent job of managing all the different crews required to complete our yard work. The crew was very professional and clean, and they took great care of our property. We were particularly impressed with the quality of the materials and workmanship. The quality of construction is exceptional. We made some adjustments as we went along and also stretched the team some on audio and visual work in the pavilion and they came through in spades. The owner John was an excellent partner was was engaged throughout the project which gave us great confidence as the project progressed. The Finished Product We absolutely love our new outdoor space! The pool is sparkling clean and beautiful, the pavilion is sturdy and well-built, with an amazing kitchen and outdoor dining and entertaining space and the landscaping is lush and inviting. We spend hours every week enjoying our new backyard, and we know it will be enjoyed by our family and friends for years to come. We highly recommend Hawkins Pools to anyone looking for a pool remodeling, outdoor pavilion construction, or landscape design company. They are professional, reliable, and do excellent work.

    New pool
    Angela F.

    Let me start from the beginning. I called several pool companies and I will tell you some don't even return your call. We bought our dream home and the pool needed to be renovated and I did a lot of social research. All fingers pointed to Hawkins. We met with the owner John Rose and he basically told me I could not have what I wanted. He said he couldn't guarantee the work. I changed the narrative. I let him guide me and -asked what would be safe to renovate. The bid was to the penny and if we came across unexpected surprises which we did they were done at cost. We especially enjoyed working with Jeff Jones on the design. He really understood what we wanted. Our yard looks like a hotel resort and just takes my breath away. We are looking forward to making lots of fun family memories there.

    Dig
    Darcy M.

    Putting in a pool was the best decision we ever made. We looked at a number of contractors, but as soon as we met with John, we knew we were going to Hawkins. John, Jeff, Steven, Mike, and the whole team were so great to work with. We tore out our whole backyard, created a design on paper and saw it come to life. The team at Hawkins were always available to answer our questions, kept us in the loop with all changes, and were just pleasure to work with. I can't say enough about John and his team. Did I mention, putting in a pool was the best decision ever?!!

    Near completion and ready to swim.
    Tim B.

    We had our pool built during 2021, which was a difficult year for everyone. The pandemic caused numerous construction delays, due to supply chain problems, which was frustrating, but understandable. We really appreciated Jeff's attention to the artistic details (there were so many things we wouldn't have thought of), Mike's attention to the structural details (going above and beyond when we ran into a soil issue), and Gary's attention to customer satisfaction. Steven worked with us the entire time to keep us informed and helped keep the schedule moving. Like any large project, there were a couple of fit and finish issues. Hawkins responded quickly and addressed them to our satisfaction. We really love our beautiful pool, and have had an enormous amount of fun in it already.

    If you are looking for someone reputable to design you an amazing pool and build it super well with no contractor BS, then this is the company for you. I researched a bunch of pool builders and learned a lot about the process and the players. It came down to Hawkins and another company. Both would have built a great product but the design of Hawkins was way better and the price was about $30,000 less. Their designer is amazing and really understood the more modern/contemporary feel we were looking for from the project. All the subcontractors were super dialed. Always neat and tidy and clearly knew what they were doing. The rep from Hawkins who is on site and oversees everything is a little old school in that he doesn't do texts or emails but he was responsive on the phone. One benefit that gets overlooked too much is the fact that Hawkins owns their own landscape company that's separate from the pool company (so it's not pool guys doing your landscaping). As I write this review, most landscape guys are about 6 months out from beginning any new project which means your pool could be done and it's surrounded by dirt. With Hawkins, they put you to the front of the line and make sure your whole project gets done in a timely manner. Pool and landscape one stop shop. I stand behind these guys because they stand behind their work. The owner, John, is on site multiple times during a project and always does a final walk through to make sure you're satisfied. Its just a good product from good people. You won't be disappointed.

    Pavilion with Hawkins own design, the fire plith...half fireplace, half fire pit!
    Lara A.

    We hired Hawkins Pools to design and build a backyard rejuvenation that included and new pool, spa, pavilion, and all new landscaping. What enticed us, other than friends' recommendations, was the all-in-one approach to our project. Hawkins designs the project with you, obtains the permits, does all the excavation, builds the pool/spa, builds the pavilion, does all the landscaping, and puts down the pavers. Despite the large scope of this project, it was a delightful and painless process due to the professionalism and expertise of everyone involved. Through each phase, we had a contact person that was responsive, helpful, and wonderful to work with. Jeff Jones helped us redesign our whole backyard. He pushed back on some of our bad ideas with explanations and reasons stemming from his vast experience and artist background. Mike Baker was our contractor and was a delight to work with. He is old school, no nonsense, with a wealth of experience and knowledge. Anything we asked him to do was met with, "We can do that," followed by explanations on what we might like and not like about the changes/additions. We greatly appreciated his frankness and his "can-do" attitude, as well as his ability to run a tight ship with so many moving parts. Marco Bazan, with Dana Lund Landscaping was also a wonderful point person for our landscaping and paver installation. Once again there was nothing we asked for that he didn't make happen. Going above and beyond was Joel Orduñez, who came in on a Saturday to oversee the plantings of several fruit trees as we were away and were concerned for our new irrigation system. Gary is kind, hard working, and invested in the best outcome of the project and your happiness. This was a wonderful experience, from start to very delayed finish, due to the craftsmanship, pride, and communication of everyone on the Hawkins team. We would hire them again and feel confident that should we need anything in the future, they would respond and address our needs immediately. Thank you, Hawkins, we love our new backyard!!

    We hired Hawkins to build a pool in our limited space in the back yard. Jeff design magic was very evident at the beginning and then came into reality at the end. John has always been very responsive and involved in the whole project. I really like the whole crew, Mike, Gary, Steven are also great at what they do. They are very capable in their own area. Dana crew was also great : shoutouts to Angel, Frans and Marco. Overall it was a great experience. It was long due to global issues but they finished in late July (a month earlier than the original ETA). I would hire them again in a heart-beat.

    Arbor water fountain, infinity jacuzzi, fire pit, and pool
    Al W.

    What a great pool company. Everything they promised they delivered. We started the process of seeking a pool builder with the highest reputation and best fit for our needs. Initially we met with their pool designer. He gave us several custom options to choose for our pool. Once we decided on the design, the pool was completed in just a few months. The entire pool building process happened very quick, efficiently, and with as little stress as possible.

    The slide is amazingly fast!
    Cyndi F.

    We are so grateful for the professionalism, craftsmanship and hardworking team at Hawkins! They transformed our backyard into a resort-like space. During these crazy times, it's so nice to have such a beautiful space to relax in! They started this year at about the same time as the SIP orders and, to our surprise, they kept pretty much on schedule. They always kept us apprised of the activities along the way and always seemed to deliver any news (good or bad) as soon as it was known. We also enjoyed working with the entire team - very responsive, pleasant and honest! They really showed how much pride they take in their work! We'll definitely contact them for any future projects! Thank you, John, Jeff, Mike, Steven and the rest of the crew!!!

    What we are left with until the new pool ciontracr arrives

    Let's start by saying that it is not my custom to leave anything but outstanding reveiws, but here goes. We had Hawkins qoute our pool replaster with all new equipment. Their bid was frankly the highest we received, but we signed up with them do to the fact their reputation was excellent, the promise of excellent communication and project management. In late Nov. 2020, we signed the contract with Brent (General Manager at Hawkins) and he stated that he would PM the project and keep us aware of every move. Over the course of a few weeks, Brent gave me a date (the first week of Jan. 2021) that two workers would be out to drain our pool. Guess what - that was delayed a couple of days. Not a big deal as we were told of the delay by email AFTER I inquired about the schedule myself. That time, I again stated we needed noticifaction a couple days ahead of time to let us know what to expect and on what day. These two guys also left a Hawkings sign on our front lawn with asking me permission - that was a big no-no due to Blackhawk HOA rules and this firm knew it. The result was that the HOA took the sign and warned me. When the workers arrived, I again stated that I would need to know when they would be showing up and the supervisor ( I guess he was the supervisor) said he would talk to Brent. I also contacted Brent and now he said that he would not be supervising or PM'ing the project and I had to talk to his superintendent (not what was promised or what we paid for in the overhead and supervision cost of the contract.) A few days later, two guys showed up with no advance notice to remove all the pool equipment, so I called Brent to tell him in the future that WE REQUIRED notice before anyone stepped foot on our property and that a call/email/text with no response. About a week later, two more guys showerd up again with no advance notice. I again called and emailed both Brent and this time emailed the owner of Hawkins Enterprises and got a reply from the owner that Brent never promised to PM the project and that this was how they did business. At the end of the email response from the owner, he stated politiely and honorably offered that if we were unhappy that could mutally cancel the contract after our paying for what was done to that point. End of story, we mutually canceled the contract, we paid Hawkins over $1500 to drain our pool, drill a few holes in it, take all of our pool equipment, and place a few plugs so the piping can be pressure checked ( the pressure check was never done). Was I happy? You tell me, but it's sad that firm with so many reviews from people that left them such high praise gave a client (us) such poor service. I'm sure that Hawkins would have done a beautiful job on our pool as they subcontracted everything to other contractors. We have no issues with their owner as he got involved as soon as I noitified him of the issue and is an outstanding and very honorable man, but we could not and would not put up anyone (salesperson, PM, or whatever) that has the attitude that they could send workers out to our property any time they wanted and without a simple text, email or call to us in advance. We have hired another local pool contractor and so far so good. Great communication and they took a great deal of time to help us pick our tile, the wet edge material, as well as adding a UV sterialization unit. Again, I know we'll have a beautiful pool and I fully plan on giving them a 5 star review as I know they will deserve it. Side note - the pool will now be completed for over $8000 cheaper that with Hawkins and work starts in April - 4 months later than planned, but live and learn..

    Matt M.

    We contracted Hawkins to design and install a pool, and a covered patio including a grilling island. They did a great job all around. Jeff worked very closely with us on the design to best fit our back, and the way we were planning to use it. The quality of workmanship is excellent. The Hawkins crew was also very flexible, as we did make some significant changes during the construction. Their goal was simply to make sure we were 100% satisfied with the end result. We highly recommend Hawkins for anyone considering a pool and/or a significant outdoor project. You will be glad you did.

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    Page 1 of 3

    Ask the Community - Hawkins Enterprises

    Review Highlights - Hawkins Enterprises

    Jeff, the planner, was extremely focused on our wants: simplicity and in line with our Eichler home.

    Mentioned in 53 reviews

    Read more highlights

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