I've been in this store 5 or 6 times in the past 6 months. I'm a novice painter who's determined to…read morefinish repainting every room in my house over the next few months. Every single time I've been in this store a different associate has helped me and every single time they have been AWESOME. I hardly ever leave online reviews, but I feel compelled to now. The employees are so helpful, so professional, and so courteous...all of them! If you're looking for painting supplies, definitely shop here. Today, I noticed they have a "now hiring" sign up, so if you know a thing or two about painting and you're looking for employment, work here because you'll love your work environment.

From the owner: We provide our customers with expert advice and superior paint matches. We carry Benjamin Moore as…read morewell as many specialty and hard to find products. At Johnson Paint Company, you will find all the tools to get your painting project done right, and a professional staff who are happy to answer any questions.

I won't go anywhere else again. I've always had wonderful service here. Not just getting the color…read moreright, but always great information about what specifically to use and why. I've cheated and gone to The depot to save money or home decor group in Swpt because it's closer, but never again. Recently I've redone three baths. First one I went to home decor group with a picture on my phone. Owner told me he can't match something on my phone and left me to find a similar swatch. Next two projects I went back to waters and brown. Heidi helped me match pictures and made spot on recommendations. I brought in samples and images and she gave great choices to match or coordinate. Then over to the counter for the actual paint. John couldn't be nicer and more helpful (plus he actually remembers me by name and project). Some projects easier than others. More complicated (expensive) projects he gave me questions to ask my contractor and alternatives. I so appreciate the service here. It's second to none and the quality can't be beat. They've earned my loyalty and I'll return the favor by encouraging anyone to go here first and last. This is how a customer centric business is run.

Another great experience with Waters and Brown! I was there on a Saturday, they are extremely…read morecautious with COVID-19 concerns, and only allowed 2 people in the store at a time. They had hand sanitizer and a mask requirement. Super helpful and knowledgeable staff. They always take the time to really talk through your project and help you make decisions. I wouldn't trust any other store to come close to their service.

I needed a deck stain and after the obligatory trips to the big box home improvement stores I came…read moreup empty. I needed to match the wood color of my garage door and none of the colors offered by Olympic, Bher and even a Benjmin Moore catalog even come close. A web search turned up forum posts of people getting custom deck stain color matching at Sherwin Williams stores, so I went to the nearest one - the Reading location - where I met Dave, the store manager. Dave was fanatastic. Friendly, helpful and totally professional. He spent a few hours over two days custom mixing a stain on a sample board from my deck to a color chip of the garage finish. It looks absolutely fantastic. What a pro and what a great experience. I literally can not recommend this store and Dave highly enough!

Made a trip here and turned out to be a waste of time. They don't do sample sized paints. He…read moresuggested I buy 3 of the smallest cans at $30 each what??

I've bought all the interior and exterior paint for our house over the past 20 years at ColorWorks…read more They sell paint. Mission accomplished. It is often a busy store--they cater mainly to the busy trade in the Melrose area--so be patient, but if you know what you're looking for, they're great and well organized. They even managed to find a paint card from 25 years earlier when we were trying to match a can from the previous owners. I am sure the legacy review have some merit, but it doesn't reflect my experience with this local business.

I've never written a Yelp review before, but today's experience at this Benjamin Moore compelled…read moreme. My 3-year-old and I stood waiting quietly for nearly 15 minutes for our turn to be helped. While we waited, my son calmly counted the rolls of painter's tape stacked on a shelf, not running around, just counting and stacking. Completely harmless. Out of nowhere, the employee began verbally berating me for letting my toddler make a mess and "be annoying." I was stunned. There was no chaos. There was no disruption. Just a bored little kid counting tape while we waited for service that never came. The tone was hostile, condescending, and completely unprovoked. If this is how they treat parents with well-behaved children, I can't imagine how they treat anyone else. If you want quality paint and a business that treats customers like human beings, go to the Benjamin Moore in Malden or Ace in Stoneham instead. They're friendly, helpful, and professional -- everything this location is not. This store has lost my business permanently. And we've spent thousands as we've renovated our home over the years. But judging by today, they never seemed interested in earning it in the first place.

I am honestly surprised by the negative reviews of Colorworks. I have been in here twice over the…read morepast few months, and have worked with three different employees. All of them were incredibly helpful and polite.

Great place ! Nice people that works there always helpful. Nothing to complain!!!! Going back there…read morefor sure

i wouldn't recommend any paint or products from the sherwin williams brand. very poor quality and…read morefull of toxic chemicals.

My husband and I have had two wonderful experiences here. Nate was incredibly helpful, he gave us…read moretips on certain tones of a color we were looking at and pointed us in the right direction. We purchased the Emerald paint brand from them, and it's honestly AMAZING. Our living room has never looked this good. After feeling crowded and misled by bad paint matching at Home Depot, this was such a gift. Thank you, Nate and Sherwin-Williams!

I can't speak for the "paint" side of the business, but I think it's best to stay AWAY from the…read morewallpaper side until they hire some competent people. Everything was going well until the person supposedly helping me make it clear that she had little/no understanding of the math necessary to measure the area of a wall. At one point I swear she was just punching random numbers into her calculator, then came up with a number that was about 40% over what it should have been. She didn't know her product lines, was patronizing, and just gave off the attitude that being there somehow interrupted whatever is was that she does when not helping people on the sales floor. At that point I determined that taking my business elsewhere was probably the best course of action. They didn't seem too fazed about that - I suppose it happens frequently.

I really like this shop. All of the employees are friendly, helpful and fast. It's the closest…read moreplace in the area to get Benjamin Moore paint - so it's my go-to!

I had a problem. To be clear... I have many problems. But I had just purchased a new lockset for my…read moreAndersen sliding door, and had received a number of blank Andersen keys with it to copy. The problem? Most places like Home Depot or Lowes use a computerized key copier, and don't program keys like this. In step the Ace Hardware in Woburn. They were able to use their key grinder to make copies with all 3 of my blanks, even though I hadn't purchased the blanks through their store. I left with one less problem, and they earned a repeat customer for life. Thank you!!

Had a very disappointing experience with this Ace Hardware. Ordered a grill on May 26 with a…read moredelivery date of May 29. Got an email confirmation at 3:46pm on May 29 saying "Your delivery is on track!" and "Your delivery scheduled!" for that same day. No one ever showed up or contacted me. Didn't have time to call on Thursday so I called on Friday morning at 9:38am. The person I spoke to said deliveries are only made on Wednesdays and Saturdays and that someone would call me Saturday May 31 to let me know when the delivery would be ready. It's now 7pm and Ace closes at 5pm. No one has called, no delivery has been brought to the house. I REALLY wanted to give my business to someplace local, but this is ridiculous. I have cancelled my order and unfortunately won't be using this Ace Hardware in Woburn ever again. If an order is placed with a delivery day that you don't deliver on, you should contact the person placing the order and inform them of such. Extremely disappointing.

After hunting all over Boston for some metric coupler nuts to use with my bike fenders, I finally…read moregot pointed to Wakefield -- Metric Screw & Tool Co. to be specific. After getting blank stares at every hardware store in the Cambridge/Somerville/Watertown/Arlington area, talking with the fella at MS&TC was refreshing. I told him what I was looking for, and he immediately: a) knew what I was talking about, and b) knew they had it. Then I asked if they were open to the public, and he reassured me that if I was a cash-carrying member of society, I was welcome. When I arrived, I was a little unorganized and scatterbrained (still in shock that someone actually had the things I was looking for). The guy behind the counter wasn't overly friendly, but he was able to retrieve every single thing I rattled off from the back room in 30 seconds or less. When I was done, I had a handful of metric nuts, bolts, washers and specialty hardware -- and my total was less than $3. Metric Screw & Tool Co. for life.

This is where you go for things metric! Tools, fasteners, you name it. Eager to help, they know…read moremuch about the metric fastener business.