Had a very disappointing experience with this Ace Hardware. Ordered a grill on May 26 with a…read moredelivery date of May 29. Got an email confirmation at 3:46pm on May 29 saying "Your delivery is on track!" and "Your delivery scheduled!" for that same day. No one ever showed up or contacted me. Didn't have time to call on Thursday so I called on Friday morning at 9:38am. The person I spoke to said deliveries are only made on Wednesdays and Saturdays and that someone would call me Saturday May 31 to let me know when the delivery would be ready. It's now 7pm and Ace closes at 5pm. No one has called, no delivery has been brought to the house. I REALLY wanted to give my business to someplace local, but this is ridiculous. I have cancelled my order and unfortunately won't be using this Ace Hardware in Woburn ever again. If an order is placed with a delivery day that you don't deliver on, you should contact the person placing the order and inform them of such. Extremely disappointing.

Wish this place and Robert were cloned. I needed some set screws for some bathroom faucets. Lowes,…read moreHome Depot and Fergusens and Webb didn't have them. I called this Ace and Robert said to come on down with my knob. He dropped everything to help me and meticulously tried every screw and Allen wrench until I had just what I needed. Great guy and friendly, patient and helpful. Thanks again!

I've been in this store 5 or 6 times in the past 6 months. I'm a novice painter who's determined to…read morefinish repainting every room in my house over the next few months. Every single time I've been in this store a different associate has helped me and every single time they have been AWESOME. I hardly ever leave online reviews, but I feel compelled to now. The employees are so helpful, so professional, and so courteous...all of them! If you're looking for painting supplies, definitely shop here. Today, I noticed they have a "now hiring" sign up, so if you know a thing or two about painting and you're looking for employment, work here because you'll love your work environment.

From the owner: We provide our customers with expert advice and superior paint matches. We carry Benjamin Moore as…read morewell as many specialty and hard to find products. At Johnson Paint Company, you will find all the tools to get your painting project done right, and a professional staff who are happy to answer any questions.

So we bought a house in October. How crazy is that?…read more This house was extremely outdated and was just screaming for a paint job in every room of the house. Lowes, home depot, and Colorworks. Paint was bought at all three. With some things brands don't matter, but with paint, it totally does. The difference was obvious to me, not just in the finished product but also in the application process. The Benjamin Moore paint (which is sold at Colorworks) just went on easier and didn't kill my arm as much as the other two brands. The other thing I can say about Colorworks is that their fidelity to the color is much better than other places. I've never had a problem with color matching when I've had to buy a new can of paint of a color that I'd run out of. Check it out!

I have bought paint at Colorworks before and have been satisfied. Today however was a complete…read moredisappointment. Almost a third of their paint samples were missing and what was there wasn't in the right place. When I asked if they had any samples of Manchester Tan out back I was told there wasn't. They weren't able to make me a sample of anything smaller than a PINT (and PS Colorworks, a pint of paint is not a sample) and they couldn't tell me when they would get more samples. The person at the cash register seemed annoyed that I was bothering him and there was a handful of people in the back laughing it up. None of them were interested in helping the customer. I can get small samples of paint anywhere and I can buy Benjamin Moore paint at most hardware stores which is where I will buy my paint in the future. I would hate to bother the employees at Colorworks with my pesky questions about paint.

The guys who work here are awesome. They're friendly and helpful without being pushing. This is a…read morego to place for me.

These guys saved me money and time. I am not experienced at home repair, but I thought I could…read morechange the fill lever on my toilet and avoid paying a handyman or plumber tons of money. The guy at Modern Hardware found the piece I needed immediately and then gave me a few pointers that probably saved me an hour of work. I made the fix exactly like he recommended. They were friendly, knowledgeable, and helpful. I'll be back.

I had a great experience there this morning. I needed to select paint colors quickly and was…read moreoverwhelmed trying to make the decisions. I brought in my kitchen cabinet samples and the colors my contractor had suggested. A young woman named Miranda gave me her full attention and worked with me. She totally got my style and helped me select colors. She suggested making up some samples for me to try at home and made them up in a flash. Her enthusiasm was contagious, and I left feeling very satisfied and excited. I highly recommend them!

I've never written a Yelp review before, but today's experience at this Benjamin Moore compelled…read moreme. My 3-year-old and I stood waiting quietly for nearly 15 minutes for our turn to be helped. While we waited, my son calmly counted the rolls of painter's tape stacked on a shelf, not running around, just counting and stacking. Completely harmless. Out of nowhere, the employee began verbally berating me for letting my toddler make a mess and "be annoying." I was stunned. There was no chaos. There was no disruption. Just a bored little kid counting tape while we waited for service that never came. The tone was hostile, condescending, and completely unprovoked. If this is how they treat parents with well-behaved children, I can't imagine how they treat anyone else. If you want quality paint and a business that treats customers like human beings, go to the Benjamin Moore in Malden or Ace in Stoneham instead. They're friendly, helpful, and professional -- everything this location is not. This store has lost my business permanently. And we've spent thousands as we've renovated our home over the years. But judging by today, they never seemed interested in earning it in the first place.

Made a trip here and turned out to be a waste of time. They don't do sample sized paints. He…read moresuggested I buy 3 of the smallest cans at $30 each what??

I needed a deck stain and after the obligatory trips to the big box home improvement stores I came…read moreup empty. I needed to match the wood color of my garage door and none of the colors offered by Olympic, Bher and even a Benjmin Moore catalog even come close. A web search turned up forum posts of people getting custom deck stain color matching at Sherwin Williams stores, so I went to the nearest one - the Reading location - where I met Dave, the store manager. Dave was fanatastic. Friendly, helpful and totally professional. He spent a few hours over two days custom mixing a stain on a sample board from my deck to a color chip of the garage finish. It looks absolutely fantastic. What a pro and what a great experience. I literally can not recommend this store and Dave highly enough!

I now have a new favorite paint store. Went to Sherwin Williams 1406 Mass. Ave Arlington today…read more I needed to get a custom color made and all I had was a penny size paint chip to show them. Ryan took care of me and within minutes I had a custom quart size can of paint that I was pretty sure would be a good match. Got home and painted the the spots on the wall. Once it was dry it was a PERFECT match and I was a happy customer. The two young men that work there could not have been nicer. I Ike to support local businesses. I will for sure use this store for all my painting needs now.

We are first-time homeowners and painters and we really needed some expertise before purchasing…read morepaint and supplies. We walked out of this store with all of our needs met! We were able to first meet with a decorator, Jayne, who did an excellent overview of matching paint colors to our needs and our personalities (fun!). Next we met with Aaron, who walked us through their paint selections and the entire paint process. He helped us pick out all the supplies we needed. As an added bonus there was a great sale on paint and supplies that weekend. The only downside was that we were in the store for nearly 3 hours as they were somewhat short-staffed and had to tend to other customers. Overall I would highly recommend this store to painters of any expertise level.

I live in Reading and I just revisited this store after several years for some paint matching. I…read morehad one of the owners help me and she was not only extremely knowledgeable but a delight. She truly listened and cared about my home project and ended up saving me a good amount of money because of her suggestion of using paint instead of stain on my deck. Would this have happened to me at Home Depot or Lowes? Absolutely not. The Purple Door gives you a personal service that you won't experience along with top notch products.

Terrific longtime local business owners located right in the center. They never steer me wrong…read morewith color or product suggestions. I refer their services to clients constantly and rely on them for my own needs. Full line of Ben Moore paint products and a excellent advice when you are looking for that cool or warm color and frankly they all look good in the store.

This is a great paint store. Benjamin Moore makes excellent paints and stains, and the staff…read moremembers are very knowledgeable about choosing the correct product and applying it. Decorating help? Not so much. Paint and stain help? Definitely.

If you are looking for more than just someone to mix paint for you, this is not your place…read more Decorating stores? I think not. If you just want to look at all the color samples and work it out for yourself, this is your place. If you want someone to help you, don't expect much. That's too bad. Also, they have, next to their register, a potent insecticide for you to mix into your paint to repel bugs. I asked them if it had to be strong enough to do damage to the bugs, how dangerous was it for pets and kids. My answer was "i don't know, they send it to us, we put it out". I think I want to give my money to a store that has a bit more concern for the customer as well as knowledge of their product line and knows how to help a customer. I suggest they drop the 'decorating stores' from their name.

The selection and staff were both top notch. Even though I live in the city, it's well worth the…read moredrive. Highly recommended!

Never, EVER did I expect this to happen. My sister had been…read moreworking for Meghan for a few years and not too long ago asked for a raise. She was denied the raise and on top of that got FIRED, for what?! For asking to be paid what she deserves? This is wrong, unprofessional and unethical. She also made up some stupid excuses and to why she was being fired. None of which were brought up before just conveniently after asking and being denied a raise. Disgusting.