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    Fells ACE Hardware

    4.5 (24 reviews)
    ModerateHardware Stores
    Open 8:00 am - 5:45 pm

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    Barbara B.

    The best little hardware store ever. Same wonderful people ready to help you out year after year. They ask you if you want help, you don't have to chase them down. They always have exactly what I need. How they manage to do that in such a little place I have no idea. I was amazed when they recognized my Dad, and he'd only been there once before.

    Jack M.

    These guys have been here forever. I've been buying from them for.... well, a long time now! Same guys run it that ran it when my grandpa went here. They all know me by name. They know most of us by name. Nice little hardware store. You usually find what you need.

    The best hardware store in the area hands down. Ask for Kevin as he, and his staff will go above & beyond to help you. #fellsHWRocks

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    1 year ago

    Overpriced products by opportunists. $48.00 for a fifty lb bag of salt? .............

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    4 years ago

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    3 years ago

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    5 years ago

    Nonsense hate-speech talk radio on while I shopped there recently. Stick to hardware and maybe some lite jazz...

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    18 years ago

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    17 years ago

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    8 years ago

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    15 years ago

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    18 years ago

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    17 years ago

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    7 years ago

    My new find in Winchester. Go there to pick up something ordered online and find very friendly and helpful staff.

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    6 years ago

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    9 years ago

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    12 years ago

    Truly one of the last remaining neighborhood hardware stores. and I can appreciate that.

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    12 years ago

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    19 years ago

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    12 years ago

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    14 years ago

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    Ask the Community - Fells ACE Hardware

    Review Highlights - Fells ACE Hardware

    Kevin and all the guys on Team Fells are the most thoughtful, helpful and resourceful crew you'll ever have the privilege to meet.

    Mentioned in 5 reviews

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    Shattuck Ace Hardware

    Shattuck Ace Hardware

    (14 reviews)

    I purchased a grill from Shattuck Ace Hardware several years ago and tried to order replacement…read moreparts. I sent pictures of all the places I could find but apparently neither of them were the model and serial number which was needed to order the right parts. So the store manager passed my information on to John Wheatley the store owner. He started texting me around 7AM on a Saturday morning and refused to schedule a convenient time didn't give his name or any context. Just said.. "hey I need to come look at your grill". When John came on into my property and was condescending about the state of my grill and suggested that I get a new one before even opening it (the only issue is that I have been unable to order the typical replacement parts).The manager's rude tone was unacceptable. Next time I'll try to be a white man.

    I live out of state but frequent this store often, as my mother lives nearby. They have always…read morebeen pleasant, helpful, and knowledgeable. On the rare occasion they haven't had what I'm looking for, they were quick to steer me to another store that would likely carry that item. It's always been my first stop once I get that "to do" list. I'm not opposed to big box stores. They obviously can carry a greater inventory. But please shop your local merchant first. Do you really want to drive 20 minutes, park a football field away, spend another 20 minutes hunting down your drywall anchors, painters tape, and toilet flush valve, only to have the security alarm go off when you leave?

    The Home Depot

    The Home Depot

    (93 reviews)

    $$

    Asked an employee to help an older woman put some things in her car while in the parking lot and…read morerecieved the response "Don't tell me what to do". From the other reivews, seems like this is an ongoing problem at this store. Will take our buisiness elsewhere.

    As I'm writing this review I spot a review berating the woman I am writing to commend. Cheryl in…read moreReading was knowledgeable, helpful and pleasant. I knew what I wanted when I went in so I wasn't asking for a lot of help - just reassurance that the brand I chose was reliable. She did her sales job v effectively, but when I said I wasn't interested, she didn't push. She saved me a little $ and offered good advice. I would go back to Home Depot to buy appliances based on my experience with Cheryl. (Sad to say that my experience over the years with many of the HD emplyees was not good. Lots of people who can't be bothered or don't know more than I do. This time I dealt with 2 sales women. - both were great. Perhaps HD needs to hire more women?) Two final points: why are the ratings on Yelp so low while Google reviews are glowing. For the same store?? Finally I had a hard time reaching Reading, so after 6 hours of trying I googled Home Depot Customer Service. I called an 800 number and was told my account had a red flag. I said I just got the card 6 hours ago. Person on the other end was nasty and insisted that my info was compromised. She spoke with a very thick Indian accent and was so rude I hung up. Called right back - guy with a veyr thick Indian accent ansered the call and when I told him I suspected they were a scam and not HD he said "then why don't you hang up." I did. Buyer beware.

    Fells ACE Hardware - hardware - Updated May 2026

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