So, every two weeks I place an online order, and they tell me when it's ready for pick up. Now this…read moretime they say order is ready. I get there and they roll out the cart. I know my order had 6 items and the cart had 5. I tell them they go look and tell me that item is out. They go to the register and reprint the invoice which shows the one item deleted. I go home and by chance I glance at the invoice and compare it to the original that I have. The new invoice with the deleted item is the same total as the original. I call them they say call corporate, so I do. They see the mistake and I was told it was adjusted, I say thank you. Three days later I look online at my visa. No adjusted price. I call corporate again and now they say it could be seven to ten days before it shows on my visa. Three weeks later it still isn't there. WATCH YOUR INVOIVES VERY CLOSELY!!!!!!

This place should not be selling chicks and ducklings - these have high rates of negative outcomes…read morefor these animals. I will no longer be shopping here till these sales end.

I've been doing business with Reading Lumber for years. They have great prices on Lumber, propane,…read morefirewood , and everything else. Lucky to have such a great hardware store and lumber yard so close by.

Absolutely excellent store. Customer service is fantastic. Needed a piece of pressure treated wood…read more Within few minutes I was able to get my wood cut and put in my car. Highly recommend them.

Dave at lynnway tools is the best. Fair, simple, and quick prices for buying or selling. He is…read moreextremely knowledgeable and I've been to other local places and wish I could have gone to him first. He is straight forward and offers way more than any other company his personality and the way he works with you is the reason I only go to him. He will work with you outside business hours and explain every item buying or selling to provide input on it's value on the market.

Dave at Lynnway Tools is awesome and best place to buy or sell tools and collectibles. He has a…read moredeep understanding of every type of tool from hand to power and beyond plus collectibles which is very rare for someone to have such a broad superb knowledge of everything and beats any surrounding place with prices!!! I would recommend him to anyone looking to buy or sell tools and collectibles and not even bother going anywhere else. Every time I have visited I've been very satisfied with my visit and purchases. Thank you Dave!! 10+++ stars

I love "Teen Wolf." Not that horrible sequel with Jason Bateman but the one true "Teen Wolf" with…read moreeveryone's favorite Canadian (to Hell with you, William Shatner) Michael J. Fox in the starring role. Strip away with wolf makeup and what do you have? The struggle of a boy coming of age. A boy becoming a man, growing out from under his father's shadow. A man finding love. A man leading his fellow Beavers to victory in battle. And Boof. So much Boof. But forget all that. Forget Stiles and his money making schemes. Forget the Wolfmobile and the classic roof surfing scene. Cast aside Mick and the Dragons, the spring dance and Vice Principal Thorne. Strip away all this and what's left? Howard's Hardware, the store run by Scott's dad. Winer Bros. reminds me a little of that place.

I am hesitant to return to this store despite living local and wanting to support local. I…read morepurchased a hanging wall shelf last month. The shelf was too small. I went back to make an exchange. For this to be done, they did a return of the first shelf, and I purchased a new one that better fit my needs. I was told that my return was completed, funds would return to my debit card, and handed a receipt. Recently, while assessing my bank account, I noticed the return never went through, and I ended up being changed for a product I no longer have. I did file a dispute with my bank and the funds were returned. Needless to say, I am dissapointed that this occurred.

Awesome people and great products! We went to get a Hawa jr…read morepocket door mechanism, a pocket mortise lock and cabinet hardware. Everyone we met were wonderful. Shout out to Chris who helped us pick out the right lock and gave such great advice and even sent us the instruction to install - Christ went absolutely above and beyond!!! We also met Joseph, Steven and Ron who helped us throughout our projects and always helpful and kind.

Walked in yesterday and the place was practically empty. I absolutely loved their products and…read moreneeded to buy hardware for a new large kitchen. I was an easy target ready to spend and knew full well that I was going to overpay for these items. Not a soul said hello or asked if they could help me. The guy behind the desk didn't raise his head. It's not like I can just grab a bunch of knobs and pulls and pay for them, I need someone to get them. Decided I can pay 1/2 as much and help myself at Lowes.

We remodeled our kitchen and bought all appliances at Synergy, which was suggested by our…read morecontractor. Great experience all around! This is the first time we purchased here and I'm sure we'll be back. Ken, Tim and Bill were very accommodating when we had multiple delays in shipping dates due to the holidays. Thorough and prompt communication on all fronts. Nice showroom where Ken took all the time we needed to demo the products. We would definitely purchase here again.

NOT Lowe's or HD! quiet sophisticated showroom. Wide choice of Appliances grouped by brand w/…read morecomplimenting countertops and cabinets, so buyer has a concept to apply to their own kitchen. Prices compare to sales at big box stores. Salesmen attentive, knowledgeable, professional but not pushy. totally relaxing enjoyable experience. Near Wegmann's in Burlington.

Shopping for a Weber grill for Father's Day gift. At Home Depot and Lowe's it took forever to find…read moresomeone to assist us and when they finally did, they had nothing in stock. Went to O'Connor today and was immediately assisted by a pleasant young man with a clipboard. He found the grill in store (same price as the other stores) and rang up the order saying O'Connor would deliver it in a few days, no charge. Amazing! It was like the service we used to get in America before the 2020 scamdemic changed everything. Definitely shop here if you remember what good service was like years ago!

An oasis in Billerica, I was STUNNED to find this place via a Google Ads for a specific item that…read morethe big box utility stores that we all know and hate, did not carry the item I needed. But O'Connor's did. I have an affinity for small hardware stores. But could one call O'Connor "small" at all? I was blown away by the façade when I first laid eyes on it, a massive store with an outdoor section and equally as big parking lot. My only gripe is with whoever created the in/out sections of the parking lot, why are there no straight lines to the areas you have to get to and all of these random curbs? Once inside you're basically inside a Home Depot without the tall ceilings. This is definitely the largest hardware store north of Boston that doesn't start with a H or L. As my eyes began to wander in amazement, I looked through some of the aisles of items I was not in there looking to find. Kitschy signs, funny decals, all of those items you'll ONLY find at one of these throwback types of stores are what bring me back to going to stores exactly like this with my grandfather back in the 80's. I finally made it to the back of the store, with the help of one of the very kind teenagers who guided me in the right direction, in fact he took me to exactly where I needed to be. Quick checkout with very good help at the front, they weren't "understaffed" in any way even as businesses struggle. I don't have the historical nature to compare this to the "good ol days" of O'Connor's from 10-20 years ago like another reviewer did. If that's the case, do you just want everything to be a Lowe's? I sure as hell don't. Things are out of stock because the world has been thrown a curveball the last two years. I would never blame a mega corporation or a small town hardware store for items being out of stock. I'll return here as often as I can, great experience all around.

I recommend Act Hardware to any home owner or landlord. Instead of eating time at Home Depot, where…read morethere are time of ",, workers' who',s common answer is "not sure". At Ace every service member is friendly and knowledgeable about EVERYTHING they carry in the store. They lead you right to it. The prices are a good value too.

Nice folks in here don't get me wrong, real salt of the earth types. They do run a good business…read more If I owned a CENNAHVILLE Real Estate Empire I would probably be a frequent customer, but I digress. I have to question AG's decision to affiliate with ACE Hardware. I bought an item from ACE Hardware directly via their website and had it shipped to their store. I also purchased a few items directly from A.G. Again pleasant experience, real hard working knowledgeable folks in here. It really is a call back to the hardware stores of yesteryear at A.G. Well the item I purchased from Ace's website did not meet my needs and I tried to initiate a return with A.G. But they sent me packing and to deal directly with ACE. I understand it's ACE policy and I technically did not pay for them for that item. I just feels like if the local stores are going to accept shipments from ACE they should be able to initiate an Return Merchant Authorization as well. I called ACE numerous times and even Tweeted at them, but I was blown off. So now I'm out $40 dollars for a tool I don't use and could be sold as new again. They did not honor their 30 day return policy. Yes, I understand we are in "uncertain" times, but it just felt off putting. I had to buy a mini-fridge from Home Depot recently the unit I got was defective out of the box. Home Depot took the fridge back and refunded my money post-haste. Markets and customers change and I guess I will take my business elsewhere, but it feels like ACE has some really outdated policies and procedures in handling customer disputes.