I've been doing business with Reading Lumber for years. They have great prices on Lumber, propane,…read morefirewood , and everything else. Lucky to have such a great hardware store and lumber yard so close by.

Absolutely excellent store. Customer service is fantastic. Needed a piece of pressure treated wood…read more Within few minutes I was able to get my wood cut and put in my car. Highly recommend them.

Updating to add that I've had continued excellent interactions with the crew at this Ace Hardware,…read morerecently getting a propane tank exchanged and having patio furniture delivered, the service they provide is above and beyond.

Every single time I've consciously made the effort to support local small businesses and do my home…read moreimprovement shopping here I'm left smiling! The customer service alone, making actual eye-contact with a helpful associate who asked ME if I needed help is always a far cry from having to wander aimlessly around like "walker" out of The Walking Dead looking for help finding a 3/8" nut! The store is always so welcoming, the front doors propped-open for fresh air, the great job they do setting up the goods for display, and there are always a hundred other little things I want to pick up while looking around! But let's talk real talk.....how can you beat the Benjamin Moore quality, selection, and ease of work with? And how much easier is it really to just swing into the parking lot 50' from the entrance and not have to worry about the hustle-bustle of the orange madness or the blue lagoon!?. This store is a comforting presence whenever I have any home improvement ideas, issues, or emergencies. The owners are salt of the Earth folks with kids of their own and I always enjoy spending a few extra minutes at the end of my purchases talking with them. I go there for EVERYTHING from a light bulb, to a rake, to all of my paint! I've also witnessed them many times consulting with, answering questions, and offering their expertise in an excited and friendly manner with customers on bigger projects they were taking on! It's so simple and it SHOULD come easy but it's such a lost "thing" in our present time. Go here!

Service was amazing! That's why I keep on going. the locally owned business is professionally well…read morestaffed

From the owner: Your family-owned hardware store, here to serve our community! Whether you're a pro or taking on a…read moreDIY home improvement project for the first time, we're right here in your neighborhood with the expert advice, tools, equipment, and products you need to get the job done. We're here to help -- come in and see us today!

I recently had a positive customer service experience at Moynihan Lumber. I'm not a…read morecontractor--just a person looking to buy a single piece of moulding costing $7.59. I was greeted very nicely at the front desk and directed to Millwork, where I met Max. He helped me select a matching moulding, trimmed it to size, and even put a 45-degree angle cut on the end. Wow! This kind of customer service motivated me to take the time to write this review. Thank you, Moynihan Lumber and Max!

Careless installers…read more After the technicians came out to fix my Andersen windows, I emailed Missy Corelle detailing the issues. I waited five days with no response or call back, even though I confirmed the email was opened. Their complete lack of follow-up is unacceptable, and I will not recommend this company to anyone. Below is the email that I sent: "Hello, I wanted to share my recent experience with the window installation service on July 29, 2025. Unfortunately, it was far from positive. First, I found both installers to be careless. The younger installer literally ripped the valance off the blind and broke both brackets. It didn't appear that he examined how they were mounted before removing them. If he had been unsure, he could have asked me for help--I've removed that valance several times myself without issue. Not only did he break both plastic brackets, but he also never informed me. Instead, he jury-rigged it so it appeared intact. I discovered the damage when I tried to close the blind, and the valance fell. Secondly, the older installer dropped a hammer on my new end table, which we purchased just two weeks ago. I had placed a clear plexiglass top on it the previous weekend, which saved the table itself, but the plexiglass now has a dent. Again, this was never mentioned to me--I only noticed it after they had left. Both representatives appeared to be in a rush and did not treat my home or me with the respect that any customer deserves. It is important that I share this feedback so that you and your team can work towards creating a better customer experience for your future clients."

Needed to get a small item for a repairt I was doing on my daughters house. Meeting Charlie and…read morevisiting this store was the best tghing that happened to me yesterday. What a treasure for the Andover and surrounding community.

Yesterday, November 8, 2025 I went to the Reading store for a 3/4 inch sheet of PT plywood. I was…read moreattempting to get the plywood off the shelf when I was approached by a store associate named Steve. I am a cancer patient and don't have the strength I once did, being in my 70's doesn't help either. Steve was an enormous help. He helped me in wrangling the 90lb. plywood onto a cart, trimmed it to size, transported it to the cashier and then put it in the back of my truck for me. Steve in my opinion is an excellent representative of the Home Depot brand in Reading.

Their customer service is non existent. Hope you don't have problems. mod calling customers Liars,…read morenot even trying to listen, would rather talk over you than help, Problem with order, never resolved. I didn't want to cancel order, but no one heard me, so I did and purchased at Lowes, with a longer lead-time.

I went in last Sunday and talked to Maura about what I wanted to do to my dinner trays. And I went…read moreback today because I was thinking I needed to sand the tray. I didn't think so before. And I went out to get the tray and brought it into Maura and she said, Yes, sand it or I would have problems with the glue. When I get one tray done I'll have to take it in to show her. But, it'll be awhile.

So I decided to stop in to Rockler on December 3 at 10:30 AM. The area had about 7 inches of snow…read morethe night before, nothing unusual for this area. I figured I'd call the store to verify that they're open before I drive 40 miles. No message on their answering machine saying whether they're open or closed, the phone machine says please leave a message. I decided I'd head over there anyway. The roads weren't bad at all, the parking lot was completely plowed and the Rockler store was closed unlike Best Buy across the parking lot which was open and there were plenty of cars there. I'm pissed, you got to be kidding me. Obviously the manager of the store has no clue what's going on, I can only imagine what it's like when it's open. While I'm sitting here writing this review, 4 customers have walked up to the door only to find out that it's locked. Completely unacceptable, I won't be back and could not recommend this place to anyone. If I were you I would shop at Amazon, like I usually do. But I wanted to check out the store as I haven't been to this store before. Never again.

We used MRV for a repair job on our blinds. They diagnosed the problem ordered the repair parts and…read morefixed the problem. The team was friendly and professional.

Absolutely wonderful service. Blinds purchased several years ago were repaired with no charge…read more Service call was prompt and totally efficient. Products are of excellent quality and selection is great.

Beverly has changed our entire upstairs into a private space with the blinds she helped me choose…read more Very simple process of a home visit with a catalogue of options to touch and feel. Within three weeks the windows went from unfinished to being exactly as I wanted for years.

Very happy with my experience. I brought a 7 year old Hunter Douglas Applause honeycomb blind in…read morefor a tune up/repair. The (expensive) blind works like the day it was installed. The staff are very friendly and helpful. I appreciate the tips to extend the life of my blinds and save me the cost of replacement too soon. I would recommend this business without hesitation.