I used Pepperberrie florist for my daughter's baby shower, and the arrangements were breathtaking…read more I've truly never seen a bouquet like this before--the colors were beautiful, and the work was absolutely flawless. Every flower felt unique and high-end, and you could tell they were incredibly fresh. If you want something beyond the 'standard' bouquet, this is the place to go! John and team go above and beyond and create and deliver flawless bouquet every time! I highly recommend. Thank you again Pepperberryflorist Karen

Pepperberry is the only florist I use for every event. John, the owner, makes every arrangement to…read moreperfection. Flowers are so fresh and vibrant, definitely stand out. My neighbor just put down their beloved german shepherd, and I am going to call John now to make up an arrangement for the loss of their dog, Chase. Jan and Richard Penney

Lots of interesting antique pieces with a really quaint decor. The shop owner wants to make you…read morefeel right at home. She is very knowledgeable about the different pieces in her shop. Very reasonable prices. She also has really good tastes. She will help you pick out pieces for your own house. She wants to help people find what will make your house very pretty. I highly recommend checking out hideaway boutique for your antique shopping needs.

I had a great experience a couple of years ago when purchasing a dining room table that I have been…read morepleased with, so I returned to purchase a couch after buying my first house in August 2020. I bought a sectional on September 7, 2020 to be delivered in 8-10 weeks. It was delayed from a November delivery to January 2021, and now again to March 2021. That will be 7 months. And I would not be surprised if it was delayed again. The COVID manufacturing delays are killing me so much that I ended up just buying a cheap couch from Wayfair because I was tired of having nothing to sit on in my living room. It arrived in literally 3 business days. It is taking everything in my willpower to not cancel the couch delivery altogether. I wish there was more they could do. I would recommend that anyone who wants major furniture pieces right away to not plan on B&P delivering quickly.

If I could give zero stars, I would. Our sectional (for which we purchased the protection plan)…read morefailed. That is, the center section's wood frame snapped and broke. Since we had purchased the protection plan ($265), we reached out to Bernie & Phyl's, who was able to send someone by about a week later. The service tech came out, took photos and pointed out a giant knot in the wood where it broke. He also pointed out that the electric recliner for another section was open about 3/4" (not closing flat), and that springs on the third section (chaise lounge) appeared to be raised. I told him those were not real issues, we were concerned with the collapsed, unsafe section where someone could have been hurt. He let me know we would hear from the service department "within 3-5 days." Given we were on the verge of a holiday weekend, I gave it a few extra days, and then called them. The response I got was, "Oh, yeah, well, you have multiple issues going on with the furniture, so nothing is covered." I said that is unacceptable, this is a serious flaw as pointed out by your service technician. She said, "well you never called about the other 'issues' so that voids your warranty." In our view, those were not issues at all. However, a snapped frame that could have seriously hurt someone is. I asked for a supervisor and was told to talk to Shelly. Long story short, Shelly offered, then un-offered to refund the warranty cost, stating, "well I was trying to be nice but I don't have to be! I'm done!" and hung up the phone in my face. This was after I asked her for her supervisor's name, to which she replied "Kevin {and his last name which I don't want to post here}." I got in touch with Kevin. In fact, he called me back, stating that he was confused as to why Shelly would have given me his name, as he deals with sales. However, he stated that he would get my information over to Sonia, the customer service manager, who would call me. I waited several days and did not receive a call. I filled out the online contact form, explaining the situation, and asking for Sonia to please give me a call to discuss a solution to the sofa issue, and to discuss Shelly's treatement of me. I got a form response electronically signed by Sonia that sounds very much like others' experience here. Here's her response: Hi Heather, Thank you for your email, and I am sorry for the frustration and inconvenience this situation has caused. I certainly understand how difficult it is to be without comfortable seating in your living room, and I appreciate your patience while we reviewed your concerns. I have reviewed the service findings and warranty determination. While I understand this is not the outcome you were hoping for, the damage noted on the inspection was determined to be the result of accumulated wear and damage over time. Unfortunately, conditions resulting from accumulated damage are not covered under either the manufacturer's warranty or the protection plan. I know this is disappointing, particularly given your loyalty as a customer and the investment you made in your furniture. Please know that we carefully reviewed the information available before reaching this decision, and based on the findings, we are unable to approve warranty coverage for the reported concerns. If you would like to discuss the service findings in greater detail, I would be happy to speak with you directly. Sincerely, Sonia [****] Customer Care Department Bernie & Phyl's Furniture I responded saying that yes, I would greatly appreciate a call back. That was on July 8th. Yesterday, I called the corporate office and was transferred to someone named Hannah. She listened to the whole story, said she would run it by her boss and call me back. She didn't. Today, I called the corporate office again, and spoke to someone who did/would not identify themselves by name. After 18 minutes, she said she would "see if Sonia is available to talk to you." I sat on hold a bit more, was transferred and hung up on. Assuming positive intent, I called back. Four times. Each time, I was hung up on upon pressing 3 to speak to the operator. I have spent thousands of dollars in this store. The sales team in Saugus, MA, is actually really kind and easy to work with. It is a shame that the customer service department is not willing to help customers or to treat others with dignity, as we would have been more than happy and willing to continue shopping there as we did when we purchased an entire bedroom set as well. All this to say, not only is the "warranty" misleading and full of weird loopholes, the customer service department is not a group of people looking to help others. They are straight up unkind and start the conversation with a negative attitude. Kevin (sales manager) was kind and actually said to me, "this is unfortunate. I actually side with you based on what you told me happened," but he has also disappeared from the situation. Shop in another furniture store!

You can't always count on it being open exactly by the posted hours, but if you're near downtown…read moreWakefield and it happens to be open, it's definitely worth your time to stop in. It's a small space but they use it well; there are knickknacks and cool antique pieces everywhere you look, and the owners are knowledgeable about what they sell and about the history of the town. This shop differs from other local antique shops in that it sells more small pieces and collectibles, rather than large pieces of expensive furniture and framed paintings. It's a much cozier and more welcoming feel than the showroom-style places nearby where you're scared to touch anything with a price tag on it. I collect vintage compacts and cosmetics and Un-Common Antiques has saved me a couple trips to Concord, as I can find the pieces I'm looking for here without the ridiculous markups and the long drive.

This is a great little place for authentic, quirky antiques. It's in a beautiful part of Wakefield…read morenear the lake, so if you're touring main street, it's definitely worth a look.

Back in April, my wife "tasked" me with finding a new oriental rug for our living room. Based on…read moretheir outstanding reviews, I went to MOR and met David Mouradian, the face and, dare I say, personality of this family-owned business. After showing him pictures of our living room and explaining what we seemed to like, David showed me about 10-12 rugs and was very helpful explaining the differences between the styles/patterns, manufacture and quality, as well as appropriate sizing. With his guidance, I boiled it down to four and arranged to have them delivered to the house so we could see what they looked like with our furniture & colors (btw, I highly recommend doing this). My wife and I were so blown away, by how the rugs transformed the room, that we decided to buy one for our dining room as well. Both are hand-woven, tribal patterns from Afghanistan. Since then, I've taken four older rugs in for cleaning and one fringe repair....they look great! David and his team are exceptional at what they do. I could not be happier to have found and worked with a business like this - great experience all around!!

If you are simply buying a rug Melrose Oriental is fine. Nice selection to choose from…read more I brought a rug in to be cleaned and it was returned to me damaged. I understand you sign a waiver that states they can't guarantee spots will be removed but in my case they removed the dye from the rug, briefly mentioned it to me when I picked up my rug, never showed me what happened, and still charged me for the full cleaning despite damaging my rug. It seems like whoever was doing the cleaning didn't have enough expertise to know how to treat or clean my rug and irreparably damaged it. The fact that I was still charged the full amount for the cleaning felt disingenuous. They clearly knew they had damaged the rug as they mentioned it to me upon pick up. Not showing me the area affected when I was there felt like they were trying to hide their mistake. Be very cautious when you bring rugs here to be cleaned.

I ordered flowers for Valentines Day. The choice online was amazing. Great colors and great…read morearrangements. The best part was the service -- Brian the delivery person wanted to leave the arrangement on the front porch -- well no one is home. He did not want the plant to freeze so he did other deliveries and came back later to try again. He stayed in touch the entire time and was great. I love Mahoney's and this service level was A++

I was really impressed by the enormous selection. I didn't…read morefind what I was looking for but the size and selection at this place is fantastic.

Because the have good quality of furniture I buy my sofa to theme to 2018 I still have I recommend…read moreBDS furniture to all my friends

Kicked us out for shopping. Employees were beyond rude, an employee on the larger side sporting…read moreglasses and a beard was so upset that we tried to peruse his store. Beds were 1000% polyester and the beanbags were hard as rocks. Do not recommend this place worker has SPS.

Overpriced products by opportunists. $48.00 for a fifty lb bag of salt? .............read more

Great store. Great selection. Great service. And all around great people…read more Kevin and all the guys on Team Fells are the most thoughtful, helpful and resourceful crew you'll ever have the privilege to meet. And it's my dog Fox's favorite store to visit whenever we're downtown.