I went there with a chain saw problem; they immediately diagnosed the problem and fixed it right in…read morefront of me on the service counter. While I waited, the manager brought me a bottle of water and another bottle of water with a bowl for my dog. The price for the work was very reasonable and the repair man carried my saw out to my truck. These people are the best! I would recommend them, and I intend to return there the next time I have a need. Dan C.

Great experience! We've had an ongoing home construction/landscaping project at our home for…read moreseveral months now. It's been going on for longer than either of us would have liked due to the temperamental New England weather and my husband's demanding work schedule... but we are ecstatic to have connected with MB Tractor and Equipment- North Reading as they really pulled through for us this week! Peter the manager could not have been more accommodating and helpful with regard to our specific needs. We really felt that he went out of his way for us. My husband has rented a KX080 excavator for the weekend. The team brought it out to us and could not have been easier to work with. The equipment is high quality and my husband is thrilled with the experience so far! Highly recommend these guys for equipment rentals and I'm sure we will be using them again soon.

These guys are the best. I rolled in on the Saturday after they closed needing a paint roller…read moresomething fierce. After being laughed at by Mark Comeau because they were closed as has he shook his head and walked away from me, another mark from inside the store. came out unlocked the door and got my needs. Five stars for our local hardware store.

Thanks to Paul, who so graciously did not charge us, we were able to correct a wrong outdoor paint…read morecolor bought from Lowe's that has a no paint return policy. Being new around here, I am continually impressed with the kindnesses of local businesses and town folk! Thank you, Paul and Tedford's - now we know which hardware and supply store to go to from here on!

Being told a tool I need doesn't exist, when it does and I just needed a replacement, is a bad…read morelook. Not to mention what I'm assuming was the manager speaking to the employees in an unprofessional manner. I think ill pass on shopping here in the future.

I called the store and spoke with Aldo. I needed a snow blower before a big Nor'easter and they…read morewere sold out everywhere. Aldo had the last one. I was able to place the order and he help me with the delivery. The great thing was they did not deliver to my address. He stayed after the store was closed to help me. He was very helpful and answered all my questions concerning the snow blower and trying to get it delivered. He was prompt, and very responsive. I would recommend him and his store. Thank you for the great customer service.

Unfortunately, the microwave I was looking to purchase was not in stock. However, Diana was so…read morehelpful with showing me other models and provided me with alternative recommendations, even though I didn't buy from their store. Now that's customer centric! Thank you Diana!

they will go above and beyond to assist even a random customer. I was in a time limited situation,…read moreleaving the area that day. My refrigerator was down. I needed to do something immediately. Douglass helped me troubleshoot then found the part nearby. They enabled me to pick up the part at a wholesale only warehouse. All at no profit, using their name. Got it running that day thanks to their help. Nice.

This gentleman is awesome!!! Picks up, repairs and delivers before a blink of an eye!!! So nice,…read morehonest and really a skilled craftsman. Never hesitate to call and have him repair my equipment....Never have a problem with the repairs, price is right and quick, wow!!!!!!

Called Dan for both of my snow blowers. He came to my residence and picked up , serviced and…read moredelivered within a few days. Shortly after my lawnmower wouldn't start. Had it back in a few days. Reasonable rates and thoroughly explains in detail work that was done.

Can't say enough about John's. They installed my furnace a few years back. It was an exceptional…read moreexperience. I have used them for years for their oil auto delivery and service plan. The entire team is super responsive and handles everything. I highly recommend them.

Have used John's Oil for 24 years. They always come right away if I have a problem with my burner…read more Highly recommend them.

I've been doing business with Reading Lumber for years. They have great prices on Lumber, propane,…read morefirewood , and everything else. Lucky to have such a great hardware store and lumber yard so close by.

Always takes great care of our company, knows us by name, has better prices than competition and a…read moregreat selection, we Highly recommend Reading Lumber!

Get your equipment serviced elsewhere. I don't think these people know what they're doing. They…read morecharged me $197 for a chainsaw tune up. OK I thought, maybe they performed some magical service that I hadn't anticipated. Nope, they just charged me for 13 HOURS of labor to do the work in the attached pictures. So it's one thing to take 3 weeks to service a saw, it's another to sneak some overcharges into the invoice, but to put down that it took 13 hours of labor to tune a saw tells me they're not actually up to speed on how to do this work. Or maybe just dishonest. You be the judge. And whatever you do, don't show up a minute after 4:30 or you'll get the heavy sighing/eye-rolling of a lifetime.

Staff were very helpful with my problem. Positive resolution resulted. Courteous and professional.read more