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    Lowe's Home Improvement

    2.1 (173 reviews)
    ModerateHardware Stores
    Open 6:00 am - 10:00 pm

    Lowe's Home Improvement Photos

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    Robert S.

    Good place to get some paint supplies. Their prices are usually very competitive with Home Depot and I particularly like their customer service and corporate culture better. This particular store was very similar to other Lowe's. Ample, well lit and nicely organized, so things were easy to find.

    Nidhi P.

    It was perfect to go here on a Sunday evening. It wasn't crowded at all. The customer service was alright. None of the staff was available to help much. We ended up wasting a lot of time looking for things on our own. The staff was wearing masks at all times.

    Screw missing and a. Huge gap in how they put my door on- equals me having a door that does not function properly.

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    4 months ago

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    9 months ago

    tom in the garden car went out of his way to find a special plant he was amazing and knowledgeable

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    6 years ago

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    Page 1 of 5

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    Went in search of Bosch washers and dryers and got Michael in the appliances department to help us.

    Mentioned in 3 reviews

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    Shattuck Ace Hardware

    Shattuck Ace Hardware

    3.0(14 reviews)
    5.3 mi

    I purchased a grill from Shattuck Ace Hardware several years ago and tried to order replacement…read moreparts. I sent pictures of all the places I could find but apparently neither of them were the model and serial number which was needed to order the right parts. So the store manager passed my information on to John Wheatley the store owner. He started texting me around 7AM on a Saturday morning and refused to schedule a convenient time didn't give his name or any context. Just said.. "hey I need to come look at your grill". When John came on into my property and was condescending about the state of my grill and suggested that I get a new one before even opening it (the only issue is that I have been unable to order the typical replacement parts).The manager's rude tone was unacceptable. Next time I'll try to be a white man.

    I live out of state but frequent this store often, as my mother lives nearby. They have always…read morebeen pleasant, helpful, and knowledgeable. On the rare occasion they haven't had what I'm looking for, they were quick to steer me to another store that would likely carry that item. It's always been my first stop once I get that "to do" list. I'm not opposed to big box stores. They obviously can carry a greater inventory. But please shop your local merchant first. Do you really want to drive 20 minutes, park a football field away, spend another 20 minutes hunting down your drywall anchors, painters tape, and toilet flush valve, only to have the security alarm go off when you leave?

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    Shattuck Ace Hardware
    Shattuck Ace Hardware

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    Spartan Paint & Supply

    Spartan Paint & Supply

    4.2(17 reviews)
    2.4 mi
    $$

    I have lived in town for nearly 2 years when I just needed some spare keys. I noticed right away…read morehow clean and nicely laid out their exterior displays were done. When I strolled in I had no real expectation. I waited for the cashier to finish up. She repeatedly asked if minded waiting and assured me she'd be free in a moment. So I did one of my favorite pastime-- window shopping. For a relatively small space it's well stocked with just about anything one might find in need of Of a special note I saw a corkboard at the front area by the checkout area positively covered with Polaroid Instagram pictures of dogs who've visited over the last 5 years or so. I regretted not bringing my own dog Stella. I must say that this store is a real hidden gem in Stoneham. Feels old school charming with up to date tech. Lindsay is a real asset to their operation. On a day filled with terribly upsetting news, her bright smile and boundless spirit truly made me feel a little normal again. I'll go back whenever I decide on my indoor paint scheme or need a gadget or "whoseywatzit". They'll be sure to have it!

    Typical ace hardware but staff shows consistently high customer service. The other hardware store…read morethat was up the street and closed for good had all sorts of older stock or unusual items that this Ace doesn't have. If it's not in the ace catalog, it's not in this store, hence typical ace hardware

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    Spartan Paint & Supply
    Spartan Paint & Supply
    Spartan Paint & Supply

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    The Home Depot

    The Home Depot

    2.3(93 reviews)
    2.2 mi
    $$

    Asked an employee to help an older woman put some things in her car while in the parking lot and…read morerecieved the response "Don't tell me what to do". From the other reivews, seems like this is an ongoing problem at this store. Will take our buisiness elsewhere.

    As I'm writing this review I spot a review berating the woman I am writing to commend. Cheryl in…read moreReading was knowledgeable, helpful and pleasant. I knew what I wanted when I went in so I wasn't asking for a lot of help - just reassurance that the brand I chose was reliable. She did her sales job v effectively, but when I said I wasn't interested, she didn't push. She saved me a little $ and offered good advice. I would go back to Home Depot to buy appliances based on my experience with Cheryl. (Sad to say that my experience over the years with many of the HD emplyees was not good. Lots of people who can't be bothered or don't know more than I do. This time I dealt with 2 sales women. - both were great. Perhaps HD needs to hire more women?) Two final points: why are the ratings on Yelp so low while Google reviews are glowing. For the same store?? Finally I had a hard time reaching Reading, so after 6 hours of trying I googled Home Depot Customer Service. I called an 800 number and was told my account had a red flag. I said I just got the card 6 hours ago. Person on the other end was nasty and insisted that my info was compromised. She spoke with a very thick Indian accent and was so rude I hung up. Called right back - guy with a veyr thick Indian accent ansered the call and when I told him I suspected they were a scam and not HD he said "then why don't you hang up." I did. Buyer beware.

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    The Home Depot
    The Home Depot
    The Home Depot

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    Lowe's Home Improvement - hardware - Updated May 2026

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