My nephew recently moved out of my mother's house after living there with her for 10 years. He…read moremoved in at age 17 and unsurprisingly the carpet in his room was ruined. Mom is 87 and she asked me to find her someone to replace the carpet. She lives in Phoenix but I live in Virginia so I had to rely on online reviews. I chose J & B Carpets as my first choice based on their location and reviews. The first thing I did though was check to see if they could accommodate a quick turnaround time. Mom had already mostly emptied the room and wanted to move things back into the room for us to come visit. Again she is 87. I did not want her to have to do this twice and it was obvious she was stressed. I spoke with Vikki from J & B Carpets and she assured me that they could do the job within a couple days of placing an order. My mother visited J & B Carpets on a Friday afternoon and selected an in stock carpet. The room was measured on Saturday morning. They installed the carpet on Monday!!!! Mom is thrilled with the carpet! Her granddaughter who is now staying there assures me the carpet is soft, well-padded and beautiful. The price was very reasonable and the customer service is excellent. I am so happy I sent my mom there and not to some big box store where she would be just another number. Mom says that she will return there for any more carpeting needs. I am very very happy with this store. Highly recommend!

We were years overdue for new carpet. Finally decided to venture out and seek out a company to…read morereplace it. Started with J and B which was local and close to my house, and knew they had been in business for a long time. They've actually been in business for 47 years! Well, after meeting with Vicki, I didn't go anywhere else. She is a doll! She made everything so easy for us and the carpet was ordered, delivered, and installed within a couple of weeks. It looks incredible! J & B's prices are extremely fair and they have so many different options to choose from. I'm thankful to have met Vicki and to have worked with such a wonderful small, local business. If you're looking for flooring, make this your first stop. You probably won't go anywhere else.

My carpet had bunched up a bit. I sent them a picture and got a quote online. They set an…read moreappointment within a week. Two polite guys showed up on time. It was a lot more work than I had thought it would be. But they fixed the problem perfectly. I thought the price they charged was very reasonable.

Robert is great at what he does!! My pup tore up carpet at the entry to my room. I rent and needed…read moreit repaired before move out. I used request a quote on Yelp and Robert promptly reached out with pricing and availability. I waited a month and then called Robert when it was convenient for me. He was able to schedule me next day and kept the price. I was told he'd be repairing between 2-4pm. He arrived right at 2pm and finished in about an hour!! The carpet looks great. Thanks again Robert - keep up the great work!

Chris was absolutely amazing! He had great communication, amazing pricing, as well as skilled…read morelabor. Use him for any carpet related issues!

First class service, On time, fair priced and keep you informed about what the job requires…read more I highly recommend Chris for your carpet needs. DennyLord Gilbert, AZ

Found Carpet Source thru Yelp and had an overwhelmingly positive experience! Mark was wonderful to…read morework with and would highly recommend. Mark came to our home to take measurements, show us samples, and provide quotes; he was a great source of knowledge for helping to determine which type of carpet best suited our needs. Installation went smoothly; was all completed in less than a day. We're thrilled with the results; the new carpet looks great! Would 100% go back to Mark and Carpet Source for any future needs. Included a few photos of the end results.

We recently worked with Carpet Source in Scottsdale to replace the flooring in the bedrooms of our…read morenew home, and our experience was excellent from start to finish. Mike from Carpet Source patiently walked us through a wide range of carpet samples, taking the time to explain the composition of each option and how well it would hold up over time. His expertise and willingness to answer every question we had made the decision process much easier for us. We also found Carpet Source pricing to be very reasonable compared to other flooring providers we researched, and Mike provided clear, immediate estimates that helped us make an informed choice. On installation day, Mike and his team arrived right on schedule, and the workmanship was outstanding. The entire project was smooth, efficient, and professional. We are extremely pleased with the results and highly recommend Carpet Source to anyone looking for quality carpet and exceptional installation services.

They contacted us quickly, were respectful However we chose a different company. They were very…read morenice and quick to answer questions.

The estimate was exceptionally and so was the quality of workmanship. I will definitely use them…read moreto finish the rest of the floors in my home.

Very fast service, excellent pricing, and couldn't be a happier customer. Carpet has been in for 14…read moremonths now, still looks great! I had "apartment grade" carpet installed in a rental, I have now since sold the home this month, and even 14 months of renters living in the home, the new buyer of the house was impressed with how the carpet looks. Made my home "easier" to sell, in my opinion!

Carlos was great to work with! Our rental property needed new carpet. We needed the carpet done…read morequick so we could turn over the rental and he was able to get the job started within a few days of us reaching out. He was fast, reliable, friendly, and has very fair pricing. He did great work! He was even able to stretch some of our existing carpet that was bunched up (from a different installer several years ago), and made it look like new again, saving us from having to redo the carpeting in the entire house. We will definitely use him again for future carpeting needs!

The sales person brings postage stamp size samples (almost) from which to choose a buying decision…read morethat costs four figures. At some stores you can walk in and see the carpet on the roll and the experience is totally different. They did not even leave me a sample to lay down on the floor, and I couldn't see the carpet except when it was glued to a board. I can't make a decision based on such a small sample. When the carpet came in and was rolled out, it was an entirely different experience, and I would have never chosen that particular carpet. Wrong color tone, it gets marked by footprints too easily, too boring, makes me want to move. I can't wait until it gets stained so I have to replace it. I mean it will be serviceable, but... The experience with the people, however, was great. The first salesperson rushed me, but they corrected that and sent out someone who was kind and nice, so the process was good, which accounts for the second star. Otherwise, no bueno.

The salesman was good and the carpet was at a good price HOWEVER the install crew was ehhhh. The…read moreinstall was scheduled for one day and it ended up being two very long days. They finally finished on day two at 9pm. Day one we had to sleep on floor as our house was in shambles. They were any hour late both days from when they said they would arrive. Here is the kicker! Day one I step away from the house to run an errand. i had my painters at the house whom I trust and are like family. I learned one of the carpet installers went thru my kitchen drawers to look for silverware. The painters freaked out and called me informing me they were going thru kitchen. When I got home, the installer brought down the two dirty forks they had used. Now, had I been hims, sure I would have given them the forks but for them to help themselves without asking really upset me. The carpet does look good however there were only two guys doing install and they were slower than two turtles in a race. I don't recommend and wont be calling them for future projects!

Marlin was just as much a pleasure to speak with as he was to work with. I made an inquiry, Marlin…read morewas the 1st to answer. He's credentialed, has a strong body of work, ARRIVED ON TIME, and DID EXACTLY WHAT HE SAID HE WOULD. I'm thankful! Also, he made time for us TODAY OF ALL DAYS!! Thanks Marlin! I've also gotta thank his better half Pam. She was pretty dope herself ! If you want skilled professionals AND folks who respect customer service MAJESTIC CARPET REPAIR is the business for you!

10/10 service. Amazing quality. Fast. Reasonable pricing. You won't regret hiring these people…read more They fixed 10 spots for possibly less than half the pricing of larger corporations.

I can't recommend Bram Flooring enough! If you're looking for new carpets, do yourself a favor and…read moreask for Mitch. From the very beginning, Mitch was incredibly generous with his time. I never felt rushed; instead, he gave me honest sound suggestions for my project and quick to respond to all my inquires. Excellent service!

Fantastic company and great prices! I would highly recommend…read morethem. The owner is a cool dude too. Thank you Bram Flooring

Five stars for the installers ( contractor) 3 stars for the…read moresales tactics 1 star for the corporate office tactics and poor communication. 4 stars for the quality of product there was some shady tactics on the contract. There was gaslighting by the installation supervisor. The salesman was a delight. The installers were fast, friendly and communicative.

There are no zeros. First, the salesman took a 1200 deposit on a quote of $14,000. That should…read morehave left a balance of $12800. They set up the financing, saying $5000 would be on one card, and the balance, which should have been $7800 would be with Fortiva. Fortiva sent me an agreement, which I declined to sign, stating I owed $10000. So, I am paying $16200 for my floors instead of the $14000 agreed upon. To make matters worse, they sent 2 people who did not speak English, and a girl who did. She was there for the first day, but not the second when they came back to finish. They turned my bed upside down over my desk and file cabinet. I work from home so my office is in my master suite. The bed frame is no longer attached to the headboard. They evidently sat my file cabinet in the glue, which they then sat on the new flooring, leaving a huge sticky mess that I cannot get off my new floor. They knocked a chunk of the floorboard out under my kitchen cabinets. My sinks were both left with sticky glue in them I am still trying to scour out 2.5 months later. I have called. But I don't get through and don't get return calls. i think maybe a class action lawsuit is in order. Is anyone else interested in filing a class action lawsuit? This company is overpriced and they send people I could have hired for $5k to do the entire house. Biggest mistake of my life trusting this company who has been around for years. The site won't take my photos, but they are similar to others. STAY AWAY FROM EXPRESS FLOORING! If I'd done my homework, I NEVER would have done business with them.