I ordered 2 Martin body hammer from HJE for a small and very busy company the shipping is very fast…read moreextremely well packaged I would highly recommend them for tool purchases

HJE is one of my favorite places on planet earth. They have a range of traditional hand tools for…read morewoodworking that you just won't find at the big hardware stores.

I had a need for a hardware store item this morning, which prompted me to visit Strasser Hardware,…read morea venerable business that has served the Rosedale community of Kansas City, Kansas for over 108 years. The staff's friendly greeting and offer to assist was a testament to their customers needs. Having been a customer years ago, I was pleased to see their continued dedication to customer satisfaction. If you can't find what you're looking for they are there to help you assist you in finding what it is you need. On your way out of the store make sure you stop and get you some popcorn. 910 Southwest Blvd., Kansas City, KS Monday -Friday 7 AM to 7 PM Saturday -Sunday 8 AM to 5 PM Friend)

My 76 year old mothers window air conditioner unit went out that was purchased at Strasser Hardware…read moreand was still under their 5 year warranty which she paid for. Thursday we were told a new one would be in by the following Monday and we could swap it out. Monday when we called to see if it was in we were told the new owners were not honoring old warranties. No call to notify us while she waited in her hot house for 5 days. Michael the manager and Vicky the purchaser pointed fingers at who dropped the ball and there was nothing the owners would do to help us. Horrible customer service. My father while alive spent all his time shopping at this store and this is how they treat long term customers. You lost our business and anyone else that will listen to how you treated our family. Shame on you!

Feldman's has continued to be an amazing place. I walked in again yesterday to pick up some grass…read moreseed. As I was looking at the seed starter fertilizers a worker came and started asking me questions about my yard. I explained what I had in my new yard and what I wanted to see happen. He recommended a product to get the results I was seeking. Every year I stop in here to get a bag of Houndog Fescue. This fescue seed produces beautiful tall thin farm green blades of grass that is dog proof. It is the only grass seed in the area that looks great and is also perfect for high traffic areas. I don't believe thou can but it at any other place but Feldmans.

I personally would not shop here as the atmosphere is very toxic. A higher up named Terris has…read morerepeatedly humiliated and belittled lower tier employees in front of other customers through yelling and picking on them. The assistant managers have a history of a power complex they would abuse their power on their co-workers. There are some people who have worked there who were genuine and really cared about their job, but those workers leave because of the stress from the managers and management not upholding their promises and lying about the promises. The company is ran by greed and deceit as Sahrene (the owner) only cares about what goes in her wallet, even if it means the workers get skimped out on their paychecks. Employees will get heavily penalized for honest mistakes (and sometimes fired for mistakes) while Sahrene Feldman gets away with coming into the office, belligerently drunk and yelling, saying she wants to fire all of the office workers while being escorted out of the store. This company is very harmful. You can do your job and be good at it, all the while being told you are expendable. I would be weary of this company as the owners have a history of issues as Dan Feldman (Sahrene's father) has used sexual coercion with managers (before he handed ownership to his daughter). This company is not to be trusted. Not to mention the enormous amounts of OHSA violations that they choose to ignore; only one person being forklift certified who is barely at the store, and many more that are genuinely concerning for employee safety, of the lack of. I would also be very cautious about buying any livestock from this company as animals get sick left and right with little to no sanitation and unhealthy living conditions. The animals there are seen as a 'second thought'. The store manager Zach only got a vet involved for the sick goats when multiple employees got together and explained they were dying. Zach was planning on selling them regardless of their condition as he stated "They can be someone else's problem, we don't have a vet for them. This isn't worth my time." I nice family came into the store and bought a pair of goats, which turned out to be very sick. The family came back to tell management and Zach told them he couldn't do anything about it. Many people came back to exchange chicks as they would die left and right, infecting the established flock.

Stihl staff is not educated enough on products or warranties. Bought a brand new chainsaw was told…read moreit was two year warranty, they sold me additional oil to extend the warranty to four years. I use the chainsaw for 15 minutes and it threw a chain. Two links in the chain were not flexible when I tried to replace the chain back on the chainsaw, took it back to the store told me I had to buy a new chain, and that everything on the saw was covered for the warranty except the chain. Buying an expensive product get told one story as soon as something needs to be replaced they tell you a different story. The department provided terrible service. I then went to the store manager, who sold me the chain at a very slight discount. Even though the staff was not forthright with me around the #Warranty when I bought the saw. After leaving the store, I called the manufacturer who told me if I was still at the store they could talk to the store and get me the replacement chain for free. Not a satisfied customer I will not be buying additional products from your store.

Took my lawn mower in to Feldmans Farm & Home in Bonner Springs, Kansas for servicing in March, had…read moremower for over a week didn't call me or text to say it was ready, had to call. Picked up mower despite website & receipt saying cleaning was part of the 89.00 servicing it was not clean. Mowers self propel didn't work took mower back, they had it 47 days, replacing multiple parts, it was still under warranty with honda, they had to keep calling Honda to tell them what it might be, finally they were told cable needed adjusting, they couldn't do that, Honda sent a rep who adjusted & educating them. Had to buy a mower to mow my grass. Picked up my mower and Managers comment to us from Owner was not to shop there again. This is rude behavior when none of this was my fault. This is a terrible business.

I'm not a handy man. Hanging a simple shelf, for me, is cause for a celebration. Odds are if I'm…read moregoing to do a job (I'm going to throw around some handyman lingo, try to follow along) I'm going to find out that I don't have the right type of screw, nut, bolt, anchor, thingamajobby or whatchamagizmo. I'm going to have all my stuff out and need to run to the nearest hardware store. Hartman & Sons is not the nearest hardware store to my house, but it's the one I go to in these situations. I call it in my under $1 store, because I usually spend pocket change buying a screw. At Hartman & Sons, I just walk up to the counter, tell them I need a screw, and they take me where I want to go, quickly and efficiently and, most importantly, with a smile. I've done this over 30 times and every time the result's the same. They recommend and show me the exact thing that I need. They never try to upsell me or make me buy in bulk. If Harman & Sons were reviewing me, I'm sure they would give me 1 star. Because when I'm going to spend $20 or something, I go to Home Depot or Lowe's. I'm the jerk who only uses the store because of their excellent service. I'm a taker. Which is exactly why I'm giving it 5 stars, I'm trying to give back.

Honest quick service…read more Lawn mower broke down and these guys fixed the various problems no problem. They have a great selection of hardware as well if you don't want to travel far from Mission.

Ordered product, and they canceled the order with made up nonsense about payment processing…read moreconcerns. Except the credit card company knows nothing of a denial. Feels like I dodged a bullet with dubious company. Look elsewhere!

I don't understand how they can get away with their prices. This is just a sample of the…read moreridiculous pricing that I've found. Check photos (one picture if from Amazon for pliers for $232, not on sale. The other is KC, same pliers ON SALE for $436. If I'm missing something, I apologize, but this seems insane.

No wonder it has 3 starts it should be 1 ... check the reviews they are out of state they bought…read morereviews Bad service I went just for a fuel hose replacement for my chainsaw I soon as I started saying model I was not finish when she said has been discontinue the hose it similar to 4 models I asked do you have another one from another model she said no it won't fit. I know what I'm doing I just needed the part rude. It feels like it's family owned probably the daughter or something she was real "smart" because there's no good costumer service is more like they are doing a favor... it's a nice store but the people is who make the company not the store. I will give them not even 1 star

Great service! Very friendly, customer focused and fixed my mower issue. They replaced the…read morecarburetor on my Toro mower. The only issue I had was not knowing the upfront cost. I would have thought that something over $100 would have been a phone call to the customer, for approval? However- they fixed my mower and I'm very happy to have it back and in working condition. I'd take my business to them again!

I was going in there and of course with my kids I had a six-year-old who had a basketball (plastic…read moreone) . He didn't touch any glass. He didn't break anything and I guess the lady who claims she's the owner of the store othe manager, she told my son not to touch a ball that I was going to purchase as well as purchase a bunk bed. If I were you I would stay away. Don't give them your money. It's like a thrift store and they claim its new, but I'm sure it's not. Please stay away from that place. I don't give my hard earned money to nobody who treats me or who treats my children bad so I hope you all rethink that.

We went in because we have never been. and about halfway through the store an employee started…read morefollowing us, and then our autistic daughter sat on one of the couches. The employee proceeded to confront my daughter. telling her to get off. Then Say something about our children when we were already taking care of the situatio. We have 5 kids, that being said it's a lot to handle. so we went to leave and she followed us out of the store. once we were outside she was standing and yelling through the window At us I will never go back.