I stop into this hardware store often on throughout the year. I primarily shop at Lowe's because…read morethey have way more selection and it's cheaper. But when I'm in the area and I need something quickly, I will come in here. I stopped in for some bird suet. The store is always clean and bright and the service is friendly and helpful. It's a smaller store so they will have a smaller selection. It's just local hardware type of things and some cleaning supplies and around the house supplies. I do think their prices are quite a bit higher. The suet was about $.10 higher than Walmart where I typically get it with my weekly order. They do have a reward program that I belong to and they will send a five dollars off coupon for your birthday and a variety of other coupons in the mail if you purchase a certain amount.

Great location but terrible service, 3 cashiers with no line, I asked for help, and got brushed…read moreoff, and told to ask the employee that was on the phone to be done.

I walked around this store for 10 minutes hoping I could find someone to help me locate an item…read more The didn't appear to be overly busy. What employees I saw seemed to be enjoying long conversations with customers. Finally, one employee who was waiting on another customer noticed me rambling around the store and flagged down another employee. These folks may have good intentions however they appear to be more interesting in socializing with customers. I won't return.

I always receive the BEST service here at Lenexa Ace. Today was no exception. Chris S. went above…read moreand beyond helping me with my keys, and I would highly recommend going to see him or Logan before any locksmith! Thank you so much for your amazing customer service! The company is lucky to have you!

This store has everything, including the most helpful staff! Items are fairly priced, so no trade…read moreoffs needed. A true gem and value for the community.

Always, always folks around to direct you and offer advice. Might cost a buck more, but big box…read morecan't compare for service.

I just want to send a belated thank-you to everyone at Waldo Hardware for always being there to…read moreanswer my questions, guide me in my purchases, and assist me in any homeowner's dilemmas. On this recent visit, I especially want to recognize Mike L. I was working on a church project and, not being creative, was stuck regarding how to fix ribbons to a pole. He showed me several displays of hardware around the store that might serve my needs. After looking in three different areas, we found exactly the right item! And then I needed an enzymatic drain cleaner, and he walked me through the specifics of the various brands for sale, going through the details until we found just the right one for my needs. MANY thanks to Mike L. for his knowledge of hardware and home upkeep items, for his persistence in searching various areas until we found exactly the right item, and for his friendly, patient and welcoming attitude as we searched together. Thank you for such a pleasant shopping experience! Your great customer service is the reason I return to Waldo Hardware FIRST!

Updating my review as this has lowkey become a great, go-to hardware store. Despite living a…read morehandful of miles north, we discovered it when looking to get somewhere via ebike and the Trolley Trail, and it's been kind of great ever since. I've brought my pup in here as she continues to need some socialization and it always goes well. One time the clerks had their dog too and they became fast friends. This store really packs quite a bit into it. Of course it won't be as sizable as a Home Depot, but man oh man is the experience world's better. I found every single thing on my list which was great. It's closest size comparison to me would be the Ace in Westport, but hey guess what, you don't have to fear for your life in KC's worst intersection if you come here! It's easy to park in the lot out front, off of the always-busy 75th Street. My kids love it because they have a gumball machine, whoopie cushions, and other classics from back in the day when the world was making real attempts to be fun. I think I might even go out of my way again to come back to this spot more regularly.. nice place.

Excellent service - nice selection- plenty of knowledgeable staff and an easy to navigate setup.read more

Their service was unacceptable. The workers offered no help whatsoever. I hate this place. Never…read morecoming here again.

This is the specific home improvement store that I use. I find that it is consistently better on…read morecustomer service and their workers being willing to help you find an item. They have a good selection of products, it's very clean and organized. Their prices are in line with most other big box home improvement stores. I have a Lowe's card so you get a discount when you use it at every purchase, which is helpful. I don't care for the self check out areas whatsoever, but I don't like those in any store. Most of their plants are good quality, and I have not had problems with them dying like other stores plants that I've purchased. We did choose to have a very large window put in facing our backyard and another regular window from Lowe's. They contract out and while it got done and looks good there were just a few issues with that situation that would give the overall rating of four star.

Purchased a Maytag washer and dryer, and the washer broke within a week. When we contacted Lowe's,…read morewe were told their return policy is only 48 hours if you didn't use a Lowe's credit card, which we were never told at the time of purchase. We've now been without a washer for three weeks. Maytag service finally came out after two weeks and immediately determined it needs a new motherboard and additional parts, which will take another week and a half to arrive. Overall, a very disappointing experience with both the product and the service timeline.

This family owned hardware store has a very helpful staff! We shop here first over any other…read morehardware store. If they dont have what you need, they order it for you. Knowledgeable staff, great selection !

Great place to get supplies in a hurry. Friendly and knowledgeable! Clean and well organized…read more The only rub is you know often you are going to pay a little more for things but that's expected. Still love my neighborhood hardware store... keep up the good work!

Looking for flood lights and in self discovery researched while viewing options in stock…read more Single checkout line into multiple cashiers. An additional person opened up ask the line grew and I asked about return policy and if he knew about how or if the light bulbs could be replaced if possible. He informed of the store's return policy and advised me he was unaware about the product. I was asked if I was a Westlake reward member, I am not. He proceeded to check me out. After paying I asked what it takes to be a member, he said I could go online and I'd get an email with a $10 coupon. Otherwise he said we'd have to start a new transaction. I felt he was not too enthused to do so. It would've been nice to know that before checkout was completed

if you're not preppy and rich don't go. I went in baggy shirt and shorts with a messy bun and…read morenoticed immediately that I was being treated differently. The moment I walked in, I was stopped from entering past the cashier desk. an employee asked me what I was there for and when I told her she walked me to the aisle. I heard her call for another employee to meet us there. when we got to the aisle there was another employee as she called for. he then asked me what I needed again and I told him I needed time to look. he rolled his eyes and walked off until I flagged him down to unlock a case for me. they weren't treating anyone else like this. my first and last time going.

Twice as many people working here than customers, but no one offers to help. I'm better off at…read moreWalmart. What a disappointment.

I try and shop the local hardware stores as much as I can instead big box stores. I recently went…read moreon line to compare Quickrete prices and your rate for a 50 lb bag is $10.99 compared to a 60 lb bag at HD for $4.65 and it wasn't on sale. That's less than 50% under your price. I understand HD buys in bulk but you need to be more competitive than that!

I've now been to this store a few times, and also have done online order pickup here a few times…read more First and foremost, this place is HUGE, and pretty much has everything. "EVERYthing?!?" Yes. All of it. They also have pretty strong pricing. Every time I've price shopped or compared with all the usual suspects - both brick and mortar, and online - Menards is either the best price, or darn close. And that's even before the goofy rebates (more below). The primary thing I dislike about their approach to commerce is that they don't offer as liberal a free shipping policy as the likes of Amazon, Home Depot, etc. So, many times I order online and then get stuck being required to come in to pick up my order. It's not the worst thing in the world, but it's definitely a major hit against day-to-day convenience in the Amazon age. The other thing I really dislike is the constant "rebate" scheme they like to employ. I know every place has their goofy quirks, but I really dislike the difficulty of this sort of business practice. It feels about the same as when airlines show you an airfare on the first page, only to find out that there are fees behind that which nearly double the actual cost. It's just a way for them to show you a less-realistic low price to keep you from surfing to the competition. Lastly, while the people who work here always seem polite and are helpful when I speak with them, hunting them down can be akin to finding a needle in a haystack. That said, due to the first point - selling everything - and usually at a fair price, they get plenty of my business!

The low reviews on Menard's are baffling to me. This place has EVERYTHING. You can literally design…read morea kitchen, buy patio furniture, and purchase groceries for your family for the week under one roof! After searching for several weeks to find the perfect kitchen cabinets and countertops, we finally found what we were looking for at Menards. We showed up with a budget and measurements, but we were lost otherwise. Thankfully, the employees in the Kitchen Design Department were incredibly helpful. After about an hour we walked out with a complete kitchen design and a great plan for our new digs. This will be our spot for any further home renovations. Great prices, awesome design team, and an 11% rebate!