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    Mack True Value Hardware

    4.6 (18 reviews)
    InexpensiveHardware Stores
    Closed 8:00 am - 7:00 pm

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    5 months ago

    Always, always folks around to direct you and offer advice. Might cost a buck more, but big box can't compare for service.

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    2 years ago

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    4 years ago

    Someone offers to help every time I walk on. Very helpful when you are not quite sure what you need to solve a problem.

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    5 years ago

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    9 years ago

    Best place for customer service and they just expanded so their selection is huge. Very helpful and my dog can come with me.

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    11 years ago

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    Review Highlights - Mack True Value Hardware

    Some of the prices may be higher than at the big box stores, but you save lots of money in the form of time.

    Mentioned in 4 reviews

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    Waldo Hardware

    Waldo Hardware

    (24 reviews)

    $$$

    Waldo

    I just want to send a belated thank-you to everyone at Waldo Hardware for always being there to…read moreanswer my questions, guide me in my purchases, and assist me in any homeowner's dilemmas. On this recent visit, I especially want to recognize Mike L. I was working on a church project and, not being creative, was stuck regarding how to fix ribbons to a pole. He showed me several displays of hardware around the store that might serve my needs. After looking in three different areas, we found exactly the right item! And then I needed an enzymatic drain cleaner, and he walked me through the specifics of the various brands for sale, going through the details until we found just the right one for my needs. MANY thanks to Mike L. for his knowledge of hardware and home upkeep items, for his persistence in searching various areas until we found exactly the right item, and for his friendly, patient and welcoming attitude as we searched together. Thank you for such a pleasant shopping experience! Your great customer service is the reason I return to Waldo Hardware FIRST!

    Updating my review as this has lowkey become a great, go-to hardware store. Despite living a…read morehandful of miles north, we discovered it when looking to get somewhere via ebike and the Trolley Trail, and it's been kind of great ever since. I've brought my pup in here as she continues to need some socialization and it always goes well. One time the clerks had their dog too and they became fast friends. This store really packs quite a bit into it. Of course it won't be as sizable as a Home Depot, but man oh man is the experience world's better. I found every single thing on my list which was great. It's closest size comparison to me would be the Ace in Westport, but hey guess what, you don't have to fear for your life in KC's worst intersection if you come here! It's easy to park in the lot out front, off of the always-busy 75th Street. My kids love it because they have a gumball machine, whoopie cushions, and other classics from back in the day when the world was making real attempts to be fun. I think I might even go out of my way again to come back to this spot more regularly.. nice place.

    Strasser Hardware

    Strasser Hardware

    (37 reviews)

    $

    I had a need for a hardware store item this morning, which prompted me to visit Strasser Hardware,…read morea venerable business that has served the Rosedale community of Kansas City, Kansas for over 108 years. The staff's friendly greeting and offer to assist was a testament to their customers needs. Having been a customer years ago, I was pleased to see their continued dedication to customer satisfaction. If you can't find what you're looking for they are there to help you assist you in finding what it is you need. On your way out of the store make sure you stop and get you some popcorn. 910 Southwest Blvd., Kansas City, KS Monday -Friday 7 AM to 7 PM Saturday -Sunday 8 AM to 5 PM Friend)

    My 76 year old mothers window air conditioner unit went out that was purchased at Strasser Hardware…read moreand was still under their 5 year warranty which she paid for. Thursday we were told a new one would be in by the following Monday and we could swap it out. Monday when we called to see if it was in we were told the new owners were not honoring old warranties. No call to notify us while she waited in her hot house for 5 days. Michael the manager and Vicky the purchaser pointed fingers at who dropped the ball and there was nothing the owners would do to help us. Horrible customer service. My father while alive spent all his time shopping at this store and this is how they treat long term customers. You lost our business and anyone else that will listen to how you treated our family. Shame on you!

    Hartman Sentry Hardware

    Hartman Sentry Hardware

    (3 reviews)

    $

    I'm not a handy man. Hanging a simple shelf, for me, is cause for a celebration. Odds are if I'm…read moregoing to do a job (I'm going to throw around some handyman lingo, try to follow along) I'm going to find out that I don't have the right type of screw, nut, bolt, anchor, thingamajobby or whatchamagizmo. I'm going to have all my stuff out and need to run to the nearest hardware store. Hartman & Sons is not the nearest hardware store to my house, but it's the one I go to in these situations. I call it in my under $1 store, because I usually spend pocket change buying a screw. At Hartman & Sons, I just walk up to the counter, tell them I need a screw, and they take me where I want to go, quickly and efficiently and, most importantly, with a smile. I've done this over 30 times and every time the result's the same. They recommend and show me the exact thing that I need. They never try to upsell me or make me buy in bulk. If Harman & Sons were reviewing me, I'm sure they would give me 1 star. Because when I'm going to spend $20 or something, I go to Home Depot or Lowe's. I'm the jerk who only uses the store because of their excellent service. I'm a taker. Which is exactly why I'm giving it 5 stars, I'm trying to give back.

    Honest quick service…read more Lawn mower broke down and these guys fixed the various problems no problem. They have a great selection of hardware as well if you don't want to travel far from Mission.

    Westlake Ace Hardware Brookside - Outside

    Westlake Ace Hardware Brookside

    (3 reviews)

    Brookside

    Terrible customer service. If you can't make things right with the customer, at least be nice; it…read morewould make all the difference. Lessons learned: 1) Do not buy Ace branded products. Their quality has gone way down over the last 20 years. 2) Ace will not stand behind their products. 3) The manager here won't hesitate to lose a customer over less than $4. Please do yourself a favor and shop at Waldo Hardware where the difference in customer service is night and day. I've even had much better experience at Sutherlands on 72nd, despite their terrible reviews.

    This Ace is my go-to based solely on proximity, but also because it impressively packs a lot into a…read moresmaller store. Any bigger needs you'll probably need to go the box store route, but for things like yard waste bags, keys, propane, gutter stuff, and any other suburban projects, you're going to find it here. Most times they are friendly and helpful, with more than enough people around to answer questions. It's on a busy stretch of 63rd street, but there's an alley connecting it to a larger, quieter parking lot which is what I recommend. My only issue with Ace is I have a Rewards card and it literally never works. I've even bought big ticket items that should accrue tons of points, but never works.. I've reached out to their (offshore) customer service to no avail. But yeah, a smaller neighborhood hardware store that has become pretty reliable over the years!

    Mack True Value Hardware - hardware - Updated May 2026

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