When I am in a pinch and don't feel like fighting the lines at Menards I come here. it's pretty…read morequick and easy to find what I am looking for. believe it or not this is my go to store for bird seed. they typically run low prices on bird food. The staff is typically helpful in knowing where everything is. my only gripe is the lines. they seem to only have one person on the registers when I go into the store.

**AMAZING customer experience story**…read more The other day I came in looking for a pair of heavy-duty scissors to cut off a piece of plastic that was hanging down from my car making a terrible scraping noise. After a minute of wandering around, an employee, Patrick, asked if I was finding everything alright. I told him what I was looking for and why I needed them. He lead me to the scissors, none of them big or strong enough for what I needed. He asked if I had a utility knife. I said no. He then pulled his out and asked if we could go look at it together, and "maybe save me some money." He then proceeded to, in the 33 degree weather, crouch down to cut this super difficult piece of plastic off of my car for me!! He then explained to me what it was and even suggested his mechanic. It was literally so kind. Instead of just trying to sell me some cheap scissors that we both knew wouldn't work, he took time out of his day to help me with this, at no benefit to him. Y'all have gained a lifetime customer because of Patrick's amazing customer service. Thank you!

I liked this new store, which offered a nicely remodeled, clean and well lighted sales area with a…read moregood variety of hardware items. The staff were friendly and helpful, while the prices seemed reasonable. Overall, very nice!

I stopped to pick up a spool of this stuff and not only did I find it but I also found some awesome…read morecustomer service! I was treated like I was the only person there which fyi I was not! The person who assisted me took my weed eater apart to make sure the string fit perfect! I also picked up some paint samples for a future project:))))

I recently took a beloved halogen task lamp in for repair. Although others had said it might be…read moreimpossible to fix, John analyzed it , and took care of it promptly! Because it is irreplaceable, this meant the world to me. And the charge was so nominal! I also enjoyed shopping there. It seems more inviting than other hardware stores!

Good place to shop for just about everything.......I've shopped there for years, and the is very…read moreknowledgeable

I just want to send a belated thank-you to everyone at Waldo Hardware for always being there to…read moreanswer my questions, guide me in my purchases, and assist me in any homeowner's dilemmas. On this recent visit, I especially want to recognize Mike L. I was working on a church project and, not being creative, was stuck regarding how to fix ribbons to a pole. He showed me several displays of hardware around the store that might serve my needs. After looking in three different areas, we found exactly the right item! And then I needed an enzymatic drain cleaner, and he walked me through the specifics of the various brands for sale, going through the details until we found just the right one for my needs. MANY thanks to Mike L. for his knowledge of hardware and home upkeep items, for his persistence in searching various areas until we found exactly the right item, and for his friendly, patient and welcoming attitude as we searched together. Thank you for such a pleasant shopping experience! Your great customer service is the reason I return to Waldo Hardware FIRST!

Updating my review as this has lowkey become a great, go-to hardware store. Despite living a…read morehandful of miles north, we discovered it when looking to get somewhere via ebike and the Trolley Trail, and it's been kind of great ever since. I've brought my pup in here as she continues to need some socialization and it always goes well. One time the clerks had their dog too and they became fast friends. This store really packs quite a bit into it. Of course it won't be as sizable as a Home Depot, but man oh man is the experience world's better. I found every single thing on my list which was great. It's closest size comparison to me would be the Ace in Westport, but hey guess what, you don't have to fear for your life in KC's worst intersection if you come here! It's easy to park in the lot out front, off of the always-busy 75th Street. My kids love it because they have a gumball machine, whoopie cushions, and other classics from back in the day when the world was making real attempts to be fun. I think I might even go out of my way again to come back to this spot more regularly.. nice place.

I want to recognize Chris S. At the Lenexa store. I arrived…read morethere today with some safety screws on my license plate and without any idea how I would get rid of them and change to my new plate. He went above and beyond looking for the picture I had and checking them in person on my car. Not just that, he helped me change plates! He really went above and beyond and made my day completely solving the issue! Thank you!

I walked around this store for 10 minutes hoping I could find someone to help me locate an item…read more The didn't appear to be overly busy. What employees I saw seemed to be enjoying long conversations with customers. Finally, one employee who was waiting on another customer noticed me rambling around the store and flagged down another employee. These folks may have good intentions however they appear to be more interesting in socializing with customers. I won't return.

Always, always folks around to direct you and offer advice. Might cost a buck more, but big box…read morecan't compare for service.

We know everybody need hardware and I love it just can't wait to meet you guys I know it's going be…read morefunny and crazy lol I know y'all have some stuff to say in tell me can't wait see you soon thank you so much love

Excellent service - nice selection- plenty of knowledgeable staff and an easy to navigate setup.read more

Their service was unacceptable. The workers offered no help whatsoever. I hate this place. Never…read morecoming here again.