I was nervous when I came in. Deion made the experience easy. By the time I left I felt confident…read morein my decision to purchase furniture from here.

We bought a recliner for my brother on February 7th 2024. Spent $549.99…read moreLeather like material is cracking and falling apart. He did not even use it for the first 3 months. and this started over a month ago ago. Dawn called me after I left the store. She explained that these cracks and rotten materials were considered normal wear. I started laughing. Between myself and my wife we have spent Thousands of $ in this store. Until today it was a good value. We won't be back !! I will post pictures!!

EDIT! I'm pleased to revise my original review here. After some additional communication the…read morecompany has honored my full payment. They'll be accepting our return and allowing us to use the cost difference as a credit for other orders. Thank you & good job! BUYER BEWARE!!! They do not honor a reasonable guarantee! We purchased a $5000 mattress in November of 2024, slept on it for 60-days, and after multiple trips to the chiropractor for new aches and pains, we decided it was the mattress that needed to go. We wanted to return to a "traditional" mattress and cost difference is nearly $2000. They refuse to allow us to use that cost difference on any other item(s). Either keep the $5k mattress or lose the difference in funds. RIDICULOUS! How can this be their final policy. Do not give this company your trust!

My husband and I came here to look for an accent chair, coffee table, end table, and rug. The…read moremanager was working that day and we asked him for assistance. The coffee table and end table we were interested in, he said they could have it delivered in 6-8 weeks. We asked about purchasing the showroom tables to get a faster delivery and, upon further inspection, the manager said the end table, "has a scratch, but it looks okay." My husband told me that the drawer of the end table did not pull out very well either. Strike one, considering the astronomical price of the table. Strike two: the coffee table's price tag was literally glued onto the top of the table, so peeling it off would also take some of the paint off. Strike three: when we asked about the rug, which was $700, availability, the manager also gave us a long delivery time. The showroom rug had definitely seen better days and my husband said the bottom of the rug was torn up. They were only going to give us 5% off if we were to have purchased it. I'm sorry, but that's trash. If a rug looks that bad, you should be taking more than 5% off. When we told the manager we would think about it and come back, he got testy and said, "If you go anywhere else, they will have to order it, too." I'm not trying to sound defensive, but we are not stupid and do know this. We ended up going to Nebraska Furniture Mart and not only found a similar-looking coffee table and end table, but also a rug that is the same brand as the one we were interested in here, but a lot less, price-wise. Additionally, we found an accent chair. The staff was a lot friendlier, too. The cherry on top of the sundae? The furniture will all be delivered within a week! To the manager of Furniture Mall of Missouri: I know it's disappointing when a customer tells you or any of your other employees no; however, the attitude you had towards us is inexcusable. Another time we came to FMM, we were helped by a lady who, although she also did not take no for an answer and was pushy about selling, did not talk down to us like you did.

So Frugal's has moved locations! Unfortunately it's not for the better. There is less stock…read more(possibly because they've just recently reopened!) and the prices are higher. While there are definitely some treasures and deals to be found, it's ultimately a downgrade in quality from the previous location, at least at the current time. I also want to note that despite loudly advertising that "all clothing is $2.98," they have a section at the front of higher priced clothing items. I admit I think this is a rather duplicitous business practice. It also seems random what clothes are put up there. Some of it was the same fast fashion that infests the rest of the clothing racks, while some finer materials and true vintage was languishing on the $2.98 racks. It just didn't make sense to me! It's worth a stop if you're in the area, but I wouldn't go out of my way for Frugal's.

Located in a relatively safe section of town, Frugal's Family Thrift store is available to service…read moreall of your second-hand market needs. I found the parking lot to be depressing as if I was in the middle of no-where with civilization being hundreds of miles away. I'm just adding this point as it was the way I felt. That said, the staff friendly and most of the patrons were very nice. Please note Thrift stores are very hit or miss so going from week to week can result in a highly different experience. I'll be the first to admit, all thrift stores have a funky smell to them and I found Frugal's to be especially smelly; nothing to the point of unbearable but it lingers for the duration of the visit. Now in terms of being what do they offer, well pretty much everything and anything. Furniture, clothing, toys, books, CDs/DVDs, cookware, you name it. I found the kitchen section in terms of pots, pans, mixers and things of that nature to be very sparse while their main attraction was clothing. Off in the back right, one can find a small furniture section with some decent to horrible offerings. I liked some of the books they had and was extremely tempted to pick something up since I found many that perked my interest. Their music selection had me laughing as I noticed a couple odd bands from the 80s, 90s and beyond which I don't think anyone would buy. Color Me Bad anyone? I don't recall seeing much for motorized lawn equipment but I was in and out relatively quickly. Overall, thrift stores have a very particular clientele and subculture. I'm pretty sure if you're reading this you know how things go, so I'm not going to try and upsell you, rather give you the thumbs up to come on by and see what they got. It's safe and the people are nice while have a very large floorspace open to many different reasonably priced objects.

i happen to be unable to walk and i called crowley after spending time on line with the Stearns&…read moreFoster mattress site was told by a family member to shop local and was never advised they have no exchange warranty should have been told that when she called me back and said you dont want this one you had said earlier that you wanted the firm i i told her i had been reading about the exchange warranty on line so i wanted to try it so now the mattress is in storage and i own a cheap mattress to sleep on

We found exactly what we wanted and it looks beautiful!…read more We really want to rave about the delivery! Ron and Jamal were a delight! They were respectful, friendly and very willing to move it around until we got it right!

I went in with my kids to let them pick out a dresser. We also just moved to the area so we are…read morebrowsing for a house full of new furniture. I told the worker we were just looking and wanted to browse. I guess that's not allowed here. We got the grand tour from the salesman with a memorized high pressure question and answer session. It was so scripted that when I asked a question, my question was never answered but instead he just went back to his sales pitch. It got so comical my kids started laughing which made me start laughing. Then the salesman got offended that we were laughing. I couldn't escape from this place quick enough! Definately an experience we will never forget.

Desperately in need of new dryer, I placed an on-line order, paying with PayPal. I received several…read moreemails along with the final one confirming the order and approval for for pick up. The very next day my nephew drove the substantial drive (1hr 15 min round trip, excluding in house time) only to be told there was NO RECORD of the order & he was not the only one this happened to! In checking with PayPal we confirmed the completion of the transaction. Same day subsequent phone call to AM Freight Customer Service garnered us NOTHING as we were told nobody was there that day that could verify the transaction completion with PayPal. In the end we were told we had to wait until Mon, a work day, to take it further! This is Mon and I have been told my order "DID NOT BRIDGE OVER TO THE PICK UP LOCATION, SO IT WAS CANCELED & I MUST REORDER!" Consider my story when you place an on-line order with this company!

Everything was wonderful. Such a HIDDEN gem for upscale, high quality furniture. I went all over…read moreKansas City looking for stuff that isn't cheap particleboard. Even C&B, Arhous, and RH are starting to "fake out" their furniture. If you are looking for high end furniture, this is your spot!

Lynn is so helpful in the looking for new furniture process. Choices are good and she Carries…read morequality pieces. Customer service is outstanding.

First of they fire employees who got hurt doing their job without warning even for going to the…read moredoctor appointment they will point you. Even with a doc excuse they will point you. Secondly, they stay on the black employees butts about everything but let the family members ( which is a lot ) do whatever and get away with it. Smh.

We visit Cargo Largo almost every time we are in MO. They have a large selection of items from…read moreclothes to electronics to beauty supplies. The items are discounted and most things are really good quality. Last time I was there we got a 25 lb kettlebell for $20, some named brand face cream that was $4, and my husband got some Monster headphones he was really excited about for $40. Unfortunately when we got back to our family's house only one headphone worked. We took it back and I was pleasantly surprised that the return process was seamless. We will continue to go back when we are in town and see what deals we can find.

Need an article of clothing in a hurry, can't afford Macy's and the like, then thrift stores may be…read moreyour answer and the one I like is Thrift world on the corner of 39th and Noland in Independence. You end up staying longer than you wanted but that's because the selections are so numerous. This is not old worn out clothing either, nay nay, some the items are new and still have tags on them. Have you lost weight? Gained? You can come away with a new wardrobe for less than $50. Plus they have discounts, sales and more. You'd be surprised how good I look. I know I always am! Captain Tom

Rude and they lie about everything just go to a different location not much there any more as well…read moreas too many homeless around. Almost got stuck in the store because they were judging a customer saying that they were gonna steal Just by looking at them. To top it off the 2 employees blocking the exit were white and the people they were targeting was of color. So racist too. Save your self and go to a better location.