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    Surplus Sales Outlet

    3.1 (19 reviews)
    Closed 10:00 am - 6:00 pm

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    Review Highlights - Surplus Sales Outlet

    They have used, scratch and dents, refurbed, open box.

    Mentioned in 2 reviews

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    All Star Appliance Repair

    All Star Appliance Repair

    2.1(30 reviews)
    0.9 mi

    Worst experience ever! They came out six times and were unable to fix my dishwasher. After ordering…read moreseveral repair parts and waiting over 3 months I had to get another company to come out. They fixed it on the first visit. The original tech who came out was rude and unprofessional. She refused to even look at the unit the second time she came out until my husband pulled out the unit because she scratched my new hardwood floors on her first visit. The office staff was impossible to get ahold of, unprofessional and rude when I called to complain. I would never recommend them and informed my real estate agent never to get a home warranty that uses this company.

    The service tech herself was knowledgeable and performed the job well. The process of this place…read moreis lacking for working people. Their windows of arrival are 4 hours, which is normal, but they give you 10 minutes to call them back if you miss their call or they reschedule you. That is almost impossible for anyone who works. I called them 14 minutes later instead of 10 and they rescheduled me a week later. Starting at the beginning, we were told the repair would happen in 4 to 14 business days. On the 15th business day, I had to call THEM for an update. They told me they were waiting for a part number. When I asked if anyone had followed up for the part number since the first day it was asked for, 15 business days prior, the person I was speaking with could not verify that any follow up had occurred.

    Mr. Appliance of Lee's Summit and Raymore

    Mr. Appliance of Lee's Summit and Raymore

    3.7(3 reviews)
    7.0 mi

    We were having defrosting issues with our refrigerator and the technician (Don) came out and…read moredefrosted it and said if we have more issues to call him back. We had to defrost it every 2 weeks after that and made another appointment. The same technician came came looked at it and told us that, that brand fridge was no longer made. He told us the situation and was straight forward with us about repairs and future issues. We appreciated the honesty he told us and we were able to make the right decision. Any future issues we have, we will be calling this company again. Very satisfied with service. Thank you so much!!

    We scheduled a service appointment for our malfunctioning washer after performing preliminary…read moretroubleshooting ourselves and seeking confirmation of the issue. The technician confirmed a diagnosis and identified a part that he stated needed replacement. However, the repair estimate provided was significantly higher than anticipated. After we indicated that we needed to discuss the cost with our father, the price was reduced, though it remained quite expensive. Given the high quote, we chose to purchase the recommended part independently at a lower cost. Unfortunately, after installing the part, we discovered that it did not resolve the problem and was not the underlying issue. As a result, we incurred $120 in diagnostic fees and $150 for an unnecessary part. Due to the time lost and difficulty obtaining the correct part elsewhere, we ultimately had to purchase a new washer. We subsequently contacted the company to request a refund of the diagnostic fee, given that the diagnosis proved to be incorrect. Our request was denied, and we were told that the replaced part could have contributed to the issue or were provided other explanations. This was a lengthy and frustrating experience that resulted in significant unnecessary expense. We encourage others to proceed with caution when considering their services.

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    Mr. Appliance of Lee's Summit and Raymore
    Mr. Appliance of Lee's Summit and Raymore
    Mr. Appliance of Lee's Summit and Raymore

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    Surplus Sales Outlet - appliances - Updated May 2026

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