I have an off-brand 18" dishwasher. It took a few tries to find the right part, but Austin stayed…read morewith it and never lost his cool. :) Hometown was so great to work with--they completed the job and stayed in touch with me the whole time. They will be my first call when any of my other appliances need repair.

Hometown Hero was able to get here sooner than scheduled, and they got the work done that day. The…read morerepairman was friendly and helpful.

Located in a safe part of Overland Park and across from Oak Park Mall, Best Buy is still hanging on…read moreas a staple of "brick and mortar" physical locations. The outside seems normal enough, on par with our memories of a begotten age and heck the employees seem very nice as well. The parking lot also is relatively smooth, devoid of potholes!!! That said be warned I'm still a fan of this place, regardless of some of the stupid business practices enacted by a short sited corporate regime. Walk on in and you get greeted relatively quickly but also a blast of cold or hot air hits you, depending on the season, to make shopping that much easier! I'll admit I'm still somewhat taken back that every time I walk in, some nice employee says hi! Very nice. As with most Best Buys now adays, directly in front of the shopper, you know where the DVDs, Blu rays, 4ks used to be to encourage impulse shopping, lies the multitude of cell phones. Yes, I mentioned the physical media b/c it's a sore spot with me. Please note the inventory of DYI items like wire, connectivity butts, odd length of HDMI cable and things of that nature have been scaled down. I strongly advise checking online if you don't like just browsing like me. Also, a lot of options in terms of computer mice, keyboards and things of that nature aren't as plentiful anymore. I mean, it's better than many other competitors but not what I remember of the golden age of Best Buy in the 2000s. As stated, physical media in terms of movies and music is gone but games are also impacted yet they do carry some titles, especially new or hot items. As far as new consoles, I've never had much luck getting a "hard to get" system as opposed to other places. In those regards, plan ahead. Now they do have a great selection of TVs and surprisingly if you like higher end equipment they carry that too! When I first moved to Kansas in 2000, this was my "home" Best Buy. They've continued to have competitive pricing, a friendly staff and a pretty good stock of most items. I won't sugar coat this because it affects all stores, is they've scaled back on a lot of items like I mentioned. If you're a window shopper, I invite you to come by. However if you need an item and expect it to be in stock, I suggest checking the website first. I've been to a lot of Best Buys and this one continues to be a great store!

I have always liked Best Buy, and will purchase items there whenever possible in order to keep them…read moregoing. Usually their prices are set to match their competitors, however there was an item that Costco and Sam's Club were offering for less over Christmas. I looked up to see if they would price match those stores, and the website indicated that they would. When I was checking out, the cashier looked at the pricing at both the other stores, and verified it was the same item. He needed a manager to come change the price, and I had to wait at least five minutes for one to come over. The manager told me that what the website doesn't tell you is that in order for them to price match Costco or Sam's, you have to have a membership at Best Buy. I didn't even know they offered one, or why I would even need one. He told me that if I paid $50 for a membership that he would do the price match. I told him that if I did that, the item would cost me more than just buying it at Costco. He just shrugged his shoulders uncaringly. I left, and drove straight to Costco to purchase the item. On the way, I called Best Buy customer service to see if that was indeed the policy. The verified that it was absolutely not the policy, and that I didn't need to buy a membership to match the price. I assume maybe the manager gets spiffed for selling memberships, and lied to me in order to sell one, but all they did was lose a good customer for life. I won't be returning.

I'll start by saying I'm not a big fan of signing in to talk to a salesperson. It worked well not…read moresigning in when we were just browsing. No one bothered us at all. The downside to that was no one was there to answer our questions. We made another trip when we were ready to buy and when we signed in we were helped by Anne. What we saw on our first trip and decided on was all sold à la carte so to speak. Anne told us how all of it worked and what we needed to do what we wanted. I don't understand all the bad reviews saying they aren't sold all the parts they need. Everything we said we wanted we were told exactly what we need to make it work. So everything being sold seperate,it all came in seperate shipments. The first was the valve body for the shower, very heavy, very beefy. High end stuff here. Had a small issue with one part and left Anne a vm after hours. Within ten minutes I got an email saying a new piece was on the way. For the price of this setup I'd almost like to find something to complain about, but right now I just can't. This will outlast me and I'm sure the next homeowner unless they just want something different. I'll try to post pictures when I get it done. Thanks again Anne!!

I was in the market for a new wall-mount oven. My husband and I went to their showroom in Lee's…read moreSummit and talked to one of their salespeople. They did not have on display what we needed to replace our current oven. The salesperson was helpful and pulled up online an oven that would have probably worked--to the tune of over $2300. Next was to have their person come to our house to pre-measure. They wanted me to pay the entire amount before the pre-measure was scheduled--which I refused since I wasn't going to pay for something if it wouldn't fit properly. Also, the oven I wanted was out-of-stock with Whirlpool and nobody had any idea of when one could expect delivery. If the measurements all worked out, I agreed to pay half upfront to get it ordered. Their associate showed up for the pre-measure on a Friday afternoon and after running some compilations, said he would have to get back with us that following Monday. We said that would be fine. That was the last I heard from anybody at Ferguson--neither from that guy or from the salesperson who originally emailed me a formal quote. Not even a courteous follow-up on the project. That's been over a week ago. I guess they don't need our business--I was wanting to buy local--but their customer service is terrible. I'm done with them and since I never heard back from them, went to NFM, spoke with the most knowledgeable salesman, found the perfect oven, and saved probably @ $800 in total. Delivery is already scheduled. The ratings on Yelp for this business were somewhat to be desired but I thought I'd give them the benefit of doubt. Now I know why and I'm adding my own one-star rating.

The delivery and installation of our new Refrigerator was top notch. The guys were professional,…read morecourteous, knowledgeable. The GM, Tim Frisbee, is excellent to work with and represents the company well. I would use Warners Stellian again.

Everything went well! Thank you! Easy, simple process…read more Happy with the service. Good selection. Expect it to be great value.

They owner was very nice and helped me pick the right deep freezer for my house. It went out of way…read moreto go over different ones. He even allowed us to come back with a truck after closing so I had help to move it at that time. All items in the store seem brand new and gets new shipment every week. I will definitely be back to purchase more home items.

Great appliances for a good deal. Appliances were delivered same day. Would recommend to anyoneread more

Jamie and Savannah were terrific. Purchase and delivery set…read moreup a breeze! Able to deliver a new dishwasher a week before the competition.

Terrible and much more expensive than other appliance repair. They have a low serve call but almost…read moredouble the cost for the actual labor & parts charges of another company. We had to eat Sharks service call but It was much less expensive to pay the service call, labor, & parts for another company.

Dave, was excellent, and I definitely, recommend them?, knowledgeable,and knew what he was doing,…read morecall them if you need an appliance, repaired

Super quick, efficient and professional. Called first thing in the morning with a 2 hour window,…read morehad part on the truck, fixed and done in 15 minutes.

Joe deserves a 10/5. He was prompt, honest and hard working. Went beyond what could have been…read moreexpected. I highly support his business and will definitely seek him in the future if issues arise.

I reached out to J & J to potentially repair a freezer door that I couldn't fix myself…read more Joe came out and gave me a quote the same day. He ordered the replacement part and came back out a couple days after the part was delivered. He installed the part within a couple hours, probably closer to an hour. The cost for labor was very reasonable, and then the cost of the part completed the total amount billed. With this fix, the fridge/freezer should last another five years. I started to worry I needed to buy a new one when I couldn't find the replacement part online. I'm glad J & J was able to get the part and fix in a reasonable amount of time and at a reasonable price.

These folks absolutely know appliances! They know the pros and cons of every manufacturer and every…read moremodel. We now get everything there and they've never steered us wrong. In one case, I wanted an induction cooktop with a built-in fan. Hours of internet searches, and speaking with supposed "experts" at other appliance stores, convinced me that what I wanted simply did not exist. I visited Alexander & Rays and they knew immediately how to get exactly what I was looking for--which was a little known luxury brand that almost nobody carries. Oh and BTW, their installers are fantastic.

Needed help setting up my TV & remotes. I received quick, courteous, professional technical…read moreservice.

Ollie is my one stop shop for all my bird food needs! They have a wide variety of pet and wild food…read moreoptions at a great price. The last time I was here I bought 3 bags of sunflower millet and worms mixed seeds along with some suet bars at a great price. It's a fun unorganized shop haha but you definitely end up finding everything you need from Books, Home , Kitchen, Cleaning stuff to Food and Furniture as well. When I went in, the store was not crowded and I took my time through the aisles to check out some deals. The staff was helpful and did offer some discounts after I signed up for their membership. If you love treasure hunts then you will love Ollies!!

Insane. Never been somewhere like this. The bargains are outta this world. I don't mind digging or…read morelooking through stuff. The store was messy but is to be expected when you e got these kinds of bargains. The cashier was amazing!!