I had an extremely disappointing experience with Arrowhead Appliance Repair, specifically with Andy…read morePieri. Their technician diagnosed my dryer issue as a faulty 240V outlet and advised that I contact a licensed electrician. Following that recommendation, my property management company sent two separate licensed electricians. Both independently confirmed that the outlet was functioning properly. The actual issue was a defective dryer cord. Once replaced, the dryer worked immediately and has continued operating without any issues. Despite this clear evidence, Andy Pieri refused to issue a refund and instead questioned documentation and attempted to shift responsibility. The facts are simple: * Two licensed electricians confirmed the outlet was not the problem. * The dryer cord was replaced. * The appliance now works perfectly. The initial diagnosis was incorrect and resulted in unnecessary service calls, additional costs, and avoidable stress. Rather than taking accountability, the company chose to deny responsibility. I cannot recommend this business.

Andy came today to fix our dishwasher that wasn't draining. We've used Arrowhead repair for a…read morenumber of years (we are grateful we found them). As usual, he was able to diagnose and fix the problem quickly with minimal charge to us. It wasn't draining. He checked the pump, etc. Turns out it was a kink in the drainage line. Andy is THE BEST. Also in summer 2022 our washer stopped working. It was a Samsung and we'd only had it 5 years. Fixing it was going to cost almost as much as a new one, so we opted to buy a new machine. Thankfully we had Andy to recommend which brands to buy. He said get a Whirlpool or GE. We got a GE and it is THE NICEST machine we've ever had. We don't buy any appliances now unless we consult with Arrowhead Appliance first. If you want someone who is courteous, honest, and absolutely wonderful, contact Arrowhead Appliance.

These folks absolutely know appliances! They know the pros and cons of every manufacturer and every…read moremodel. We now get everything there and they've never steered us wrong. In one case, I wanted an induction cooktop with a built-in fan. Hours of internet searches, and speaking with supposed "experts" at other appliance stores, convinced me that what I wanted simply did not exist. I visited Alexander & Rays and they knew immediately how to get exactly what I was looking for--which was a little known luxury brand that almost nobody carries. Oh and BTW, their installers are fantastic.

Needed help setting up my TV & remotes. I received quick, courteous, professional technical…read moreservice.

Jerome came out in just a couple of hours to fix the "screaming " coming from our dryer. He knew…read morejust what the problem was. He fixed the problem, and cleaned around the drum and was pleasant while he did so! Will use again.

In the beginning of January 2026 I had a tech from Jay's come out (very quickly, I'll credit them…read moreon that) to look into why our fridge wasn't working at all, the water filter dispenser was broken and the freezer seemed to be overworking. He cleaned out the coils behind the refrigerator and went to the store to get a replacement part for the fan. He only installed a portion of the part purchased since he said the entire piece wasn't the issue, only the fan. He then said he ordered a part on back-order for the water filter and freezer issue. He came back a while later to fix the water filter but realized the kit he'd purchased was missing a part and said he would be back with it and would keep us updated on the back ordered part. It's now SEVEN months later and we've not heard back. My husband has tried to call many times and has not gotten any answers. We feel that we were robbed of our $666.40- our fridge is still not completely fixed nor is our water filter/dispenser working. DO NOT HIRE this company if you want positive results and good communication.

First Call Appliance Repair is hands down the best appliance repair service I've used in Kansas…read moreCity. From the first phone call to the completed repair, Jason's customer service was outstanding. He was fast, professional, honest, and affordable, which is hard to find these days. He diagnosed and fixed my appliance quickly and explained everything clearly before starting the repair. He arrived on time, was very knowledgeable, and treated my home with respect. It's clear he truly cares about doing quality work and standing behind his service. If you're looking for reliable appliance repair, whether it's a refrigerator, washer, dryer, oven, or dishwasher, I highly recommend First Call Appliance Repair. I will definitely be using them again and referring friends and family. Thank you for the excellent service!

Called 2 different appliance repair people in Lawrence and was told by one that our range could not…read morebe fixed because the part was no longer available. The other one wanted a bunch of money to just come look at it. I called Appliance Doctor and told John what was going on. He said no problem, I know what's wrong. He got the part and was at our house in less than 3 hours. Fixed the range and we are back in business. Fantastic service at a reasonable price!!

Came over the very next day! He gives you honest information and whether the machine is fixable…read more If it's able to be repaired, it always a fair price.

They fixed it dishwasher. It was clogged, and making a huge mess. They fixed it, and cleaned up…read morewell after.

I was so pleased with this company and their commitment to service. So pleasant to deal with. I…read morewill always be using them as needed and highly recommend them. The cost was extremely reasonable as well!

I can't say enough about Abbey Heating Cooling and Appliance. Service was impeccable!!…read more He answered the phone right away and was able to schedule a time later that day to come look at the dishwasher. Unfortunately, we were not able to get it fixed because it was needing a lot of work and was not worth the money. Kurt was so honest and forthright and we would use him again for repairs.

I was in a pinch and needed a reliable repair done on a stacking washer and dryer. The tech was on…read moretime, polite, identified the problem in a timely manner, and was finished in record time. Good value for the money.

***Update to my last review from last week***: after buying a new power cord from Amazon on my own,…read moreit turns out that the $140.00 they charged me for cleaning my Singer sewing machine that included EXTRA $20 TO "un-seize the stitch selector" was just complete bullsh*t. The stitch selector is STILL stuck. It appears that that vacuumed out the lint, added literally a few drops of oil, and charged me $140.00. So now what? They said "he probably missed it" when I called to complain. Run. Find a video and take your chances, like I have to do now. These guys are robbers.

In this day and age Red Carpet Service is hard to find but not at Mr C's Vacuum in Independence…read more Bought an upright 'made in the US' Riccar with a 3 year Free warranty, you have to return to Mr C's after that first year and again in 2.5 years or you void the warranty. Why would you? New belt, motor cleaned and Red Carpet Service written on your receipt Help keep independent companies in business.