Tried to reach out to T.O.G.A.R. via Yelp reservations and via their website Contact Us page…read morewebform directly, and had zero luck getting any response. The Yelp form seemed to have some issues going through; not sure if it was a Yelp issue or vendor issue, so that's why I went to the vendor's website directly, and attempted their webform. As of now, it's been numerous business days with no reply. I see from other reviews that my experience appears to be outside the norm, so that's unfortunate.

Ok, close it down folks, I've found my new appliance repair guy for the foreseeable future…read more I had started down the YouTube instructional video.. you know the ones that make everything look incredibly easy, but then it turns out it's a marginally different model of dryer and completely changes the whole equation? Yeah, one of those. So about fifty suppressed swear words later, I'm on the phone with The Other Guy, and we're booked for a short window the next day. He jumped right in and dismantled the entire thing to clean it out, test out parts, and make sure he got it right. He showed me how the burner was glowing too hot, which means we'd just be replacing it again in a handful of months. We tested and tried different things on it, and he landed on an airflow issue (in addition to already fixing the broken part), and shortened our exhaust duct. He stuck around to make sure this fix was it and was going to take, and it's been humming ever since. I also found his pricing fair, and will go to him again (but good lord hopefully not for a while, we've had enough of these things this year). On last note -- just call him. I know. I want to send the message and hope it works out, but I think it's easier and more likely to happen if you just call on this one.

Joe deserves a 10/5. He was prompt, honest and hard working. Went beyond what could have been…read moreexpected. I highly support his business and will definitely seek him in the future if issues arise.

Joe from J&J Appliance Repair did a top notch troubleshooting job on my stovetop. He identified the…read moreproblem, ordered the part and installed the part a few days later. I thought the turnaround was very quick And my repaired stovetop works perfectly. Joe was very pleasant and explained his troubleshooting reasoning in splendid detail. He even swept around the pulled out stovetop before reinstalling it. I thought that service went above and beyond. The price was reasonable. I will definitely use J&J in the future. Highly recommended.

Left voicemail a week ago, no response or call back. Sent an email, and also haven't get a response.read more

My front loading washer stopped spinning this morning, so i called a repairman (cuz i was on my way…read moreto work and didn't have time to dick around with it). not too many listed where i live, but gave this local guy a call, left him a message on the brand and what's going on with it. he called me back at work to say he doesn't service that brand, but was nice enough to point me to others that do. THEN he went on to talk to me about the problems it was having and possible solutions. as it turns out, was a simple solution that he suggested we check and ended up saving me the money, worry, and all the other stresses and crap involved with having someone come out and fix my clothes washer. he didn't have to call me back, he didn't have to point me to his competition, and he didn't have to stay on the phone and give me solutions, BUT HE DID! (there was a leaf blocking the water drainage - and front loader washers won't spin if there's water in the tub)

We had a very positive experience with Able Appliance. Our freezer went out. I Googled and found…read morethem. An appointment was made for the next day. Unheard of, right. Alex, a nice guy, showed at the agreed time. He immediately recognized the likely problem, the thermostat that had stopped functioning. The part, one he had in stock, was replaced in a couple of days, and the freezer is working fine. We will call them at as in if and when an appliance issue arises.

Our water dispenser stopped working and the repair person came in with the fix in his head. He…read morereplaced the filter housing assembly and was convinced that was it. That cost $500+ and did not fix the issue. He then came back and told us it was a freezing issue. We cleared out the refrigerator and unplugged it for 24 hours and that wasnt it. In the end he had no idea how to fix it and left us to figure it out. Called another repair company and have fingers crossed.

Hometown Hero was able to get here sooner than scheduled, and they got the work done that day. The…read morerepairman was friendly and helpful.

I had my Bertazzoni oven repaired - small stuff, a loose handle and one of the elements needed to…read morebe reattached. They charge $200 just to show up, which I thought might cover twenty minutes worth of repairs with no parts. Nope, they charged an additional $200 for the labor. That equates to $600/hour. They didn't leave any receipt detailing what they did (I wasn't home for the repair) and it took three phone calls for them to email me the work order, that simply said " tightened handle, reattached oven burner element." That's just a lot of damn money for what I got.

We needed a light fixture replaced and they responded quickly. We had a scheduling conflict come up…read moreand they worked with us to change the day of installation. They did a great job and we will definitely use this company again!

Dryer had issue - so tried to trouble shoot (like a normal person?). Couldn't get to work - so…read morecalled technician. These folks came over and since had seen we tried to trouble shoot wouldn't even look at and said "it's a liability" So short story - just sit and hope into the universe things magically fix or else you can't get service from this place.

I highly recommend this repair service. JD is honest, responsive, and professional. Large Generac…read moreservice companies in my area took weeks to call me back and then made excuses when they learned I didn't buy my generator from them. But not JD. He's the real deal.

Well we been looking at Home Depot, Lowe's, NFM for a washer and they have all the normal brands…read morethat everyone knows real well except the staff knows nothing about any of the machines. Went to this local appliance store I will not go to big box stores anymore this man knows his stuff really well. We left with a speed queen can't wait to use it for years to come. Definitely will go here again.

Excellent service and genuine assistance. I contacted Dolsberry Appliance yesterday to have my…read moreDryer repaired; however, the representative stated they do not repair Dryers. Instead of hanging up the phone though, he began asking me what type of Dryer I had, what my issue was with the Dyer, and even began assisting me in trouble shooting the fault. Although the issue wasn't resolved over the phone, he then gave me the contact info for a company that could fix my Dryer. It's business like this that give me faith in humanity. It's more than a transaction, it's a relationship.

They fixed it dishwasher. It was clogged, and making a huge mess. They fixed it, and cleaned up…read morewell after.

We had a dishwasher issue and called Hotshot. When other companies were a week or longer to…read moreschedule, Hotshot was out the next day. The technician was prompt, courteous and honest. He shared the signs of an aging dishwasher and said he could fix it but it would cost the same as getting a new one. I really appreciated that! We now have their magnet on our refrigerator. They will be the only call I make next time! Thank you Hotshot Appliance.