Terrible and much more expensive than other appliance repair. They have a low serve call but almost…read moredouble the cost for the actual labor & parts charges of another company. We had to eat Sharks service call but It was much less expensive to pay the service call, labor, & parts for another company.

I was quoted more than $400 to replace the optical ice sensor of my old refrigerator…read more The replacement parts are available on Amazon for around $25 and the time to install them is about 10 minutes (there are plenty of videos that illustrate this very simple task), When I heard the estimate, I said "No thank you" in a heartbeat. Very disappointing because I felt this was an attempt to take advantage of me.

These folks absolutely know appliances! They know the pros and cons of every manufacturer and every…read moremodel. We now get everything there and they've never steered us wrong. In one case, I wanted an induction cooktop with a built-in fan. Hours of internet searches, and speaking with supposed "experts" at other appliance stores, convinced me that what I wanted simply did not exist. I visited Alexander & Rays and they knew immediately how to get exactly what I was looking for--which was a little known luxury brand that almost nobody carries. Oh and BTW, their installers are fantastic.

Needed help setting up my TV & remotes. I received quick, courteous, professional technical…read moreservice.

I cannot rave enough about this company!!! They are outstanding! After ordering from Best Buy, they…read morecould not accommodate our availability for delivery. I canceled the order and ordered the exact same items from Home Depot, they also couldn't accommodate our availability for delivery. All we were requesting was a morning delivery. I canceled the order from Home Depot also. Called Four High Management and ordered the exact same items... NEW in box. They SAVED us over $2000.00 in addition to delivering our appliances IN THE MORNING time by AWESOME delivery guys. I would recommend this company without hesitation. They are fantastic.

Selection is great and the prices are even more amazing!! Will never go anywhere else to buy…read moreappliances!

Darren does on-site vacuum repairs (love that he brings his work station with him). He is super…read morenice, courteous, and knowledgeable not to mention pretty decently priced. Don't pass up the opportunity to get catered to and get him to go to you, you won't regret it.

Amazing mobile vacuum repair/cleaning services! Super friendly and went above and beyond to clean…read moremy vacuum. Reasonably priced!

I don't know why this Home Depot has low ratings - it's a great store! They had everything I…read moreneeded, including a staff member working the self checkout to make sure there weren't problems. In and out, found everything I needed within 15 minutes. It's a smaller store, but well stocked.

It was Mother's Day and I found a leak on my kitchen sink drain. Although I wanted my daughter to…read moretake me out and treat me, inside we decided to fix the cracked pipe ourselves. We started at this store in the plumbing section and what a treat it was. We were greeted by Tom, a vet, and the most helpful person I have EVER encountered at Home Depot ANYWHERE. He guided my daughter and I through everything we needed and even got us all the parts. We were able to repair two drain pipes (we found another cracked pipe after we started) and had the best bonding time ever. What an accomplished feeling, all thanks to Tom.

Took them three weeks to figure out and $235 part that did not fix it then he said he wasn't…read morecoming back, because that part should have fixed it. It did not was told by a reliable service technician that it was not fixable and I needed a new washing machine. Not good to deal with would not answer my texts either.

Hometown Hero was able to get here sooner than scheduled, and they got the work done that day. The…read morerepairman was friendly and helpful.

I had my Bertazzoni oven repaired - small stuff, a loose handle and one of the elements needed to…read morebe reattached. They charge $200 just to show up, which I thought might cover twenty minutes worth of repairs with no parts. Nope, they charged an additional $200 for the labor. That equates to $600/hour. They didn't leave any receipt detailing what they did (I wasn't home for the repair) and it took three phone calls for them to email me the work order, that simply said " tightened handle, reattached oven burner element." That's just a lot of damn money for what I got.

Always find something new for our home! Great selection. The prices are better than other home…read morestores.

I should not be allowed in this store un supervised. I seem to pop in just to look and leave with…read morea car full of stuff. Always great finds and great deals. When I make it to Olathe, I always stop in.