On 9/23/26 Cashier 823891 was very professional, had a warm smile and a kind greeting. Matter a…read morefact several associates ask me could they help me with a smile. It's refreshing to experience polite and caring associates.

Looked for specific outside chairs. Associate called another store…read moreAnd they held them for me. Thanks

EDIT! I'm pleased to revise my original review here. After some additional communication the…read morecompany has honored my full payment. They'll be accepting our return and allowing us to use the cost difference as a credit for other orders. Thank you & good job! BUYER BEWARE!!! They do not honor a reasonable guarantee! We purchased a $5000 mattress in November of 2024, slept on it for 60-days, and after multiple trips to the chiropractor for new aches and pains, we decided it was the mattress that needed to go. We wanted to return to a "traditional" mattress and cost difference is nearly $2000. They refuse to allow us to use that cost difference on any other item(s). Either keep the $5k mattress or lose the difference in funds. RIDICULOUS! How can this be their final policy. Do not give this company your trust!

My husband and I came here to look for an accent chair, coffee table, end table, and rug. The…read moremanager was working that day and we asked him for assistance. The coffee table and end table we were interested in, he said they could have it delivered in 6-8 weeks. We asked about purchasing the showroom tables to get a faster delivery and, upon further inspection, the manager said the end table, "has a scratch, but it looks okay." My husband told me that the drawer of the end table did not pull out very well either. Strike one, considering the astronomical price of the table. Strike two: the coffee table's price tag was literally glued onto the top of the table, so peeling it off would also take some of the paint off. Strike three: when we asked about the rug, which was $700, availability, the manager also gave us a long delivery time. The showroom rug had definitely seen better days and my husband said the bottom of the rug was torn up. They were only going to give us 5% off if we were to have purchased it. I'm sorry, but that's trash. If a rug looks that bad, you should be taking more than 5% off. When we told the manager we would think about it and come back, he got testy and said, "If you go anywhere else, they will have to order it, too." I'm not trying to sound defensive, but we are not stupid and do know this. We ended up going to Nebraska Furniture Mart and not only found a similar-looking coffee table and end table, but also a rug that is the same brand as the one we were interested in here, but a lot less, price-wise. Additionally, we found an accent chair. The staff was a lot friendlier, too. The cherry on top of the sundae? The furniture will all be delivered within a week! To the manager of Furniture Mall of Missouri: I know it's disappointing when a customer tells you or any of your other employees no; however, the attitude you had towards us is inexcusable. Another time we came to FMM, we were helped by a lady who, although she also did not take no for an answer and was pushy about selling, did not talk down to us like you did.

i happen to be unable to walk and i called crowley after spending time on line with the Stearns&…read moreFoster mattress site was told by a family member to shop local and was never advised they have no exchange warranty should have been told that when she called me back and said you dont want this one you had said earlier that you wanted the firm i i told her i had been reading about the exchange warranty on line so i wanted to try it so now the mattress is in storage and i own a cheap mattress to sleep on

We found exactly what we wanted and it looks beautiful!…read more We really want to rave about the delivery! Ron and Jamal were a delight! They were respectful, friendly and very willing to move it around until we got it right!

Service: you better bring someone to help you if you decide to buy their overpriced used furniture!…read moreSign on the outside states there is not enough staff to assist you with your purchase. Everything was overpriced and absolutely not worth the drive!

Things were way over priced. That being said there was a variety of things to choose from and…read moreeverything was clean and bright. O

Everything was wonderful. Such a HIDDEN gem for upscale, high quality furniture. I went all over…read moreKansas City looking for stuff that isn't cheap particleboard. Even C&B, Arhous, and RH are starting to "fake out" their furniture. If you are looking for high end furniture, this is your spot!

Lynn is so helpful in the looking for new furniture process. Choices are good and she Carries…read morequality pieces. Customer service is outstanding.

This store is absolutely fantastic! I stopped by to make a donation, but they were closed outside…read morefor a heat break so I went inside to drop my items off. I was so impressed with the store that I did some thrift thing for the first time in a couple of decades. The staff was super helpful and kind, most folks there are volunteers. I was able to find a pin striped suit that fit me for $30. All I have to do is get the pants hemmed because I am short. I also got a couple of shirts, including a KC Royals shirt for five dollars because I didn't have one. Students and teachers get discounts on Friday and seniors 55+ get 25% off on Wednesdays. I love that this store works with people who are transitioning from being unhoused to housed and they let them come in and select whatever they need for their new place with no charges. For this reason, we will be making all of our donations at Hillcrest thrift store from now on.

Last two times I've been there dealt with rude employees . This last Friday was the worst . Some…read moreold man got on a mega phone and was yelling at customers in the store that they were closing in 30 minutes and the employees there have lives and want to get home to their families . Excuse me jerk, if you don't want to work there than quit !!! If you're terrified of working a few minutes late to deal with customers that are giving you money, you're in the wrong business !! Meanwhile the new store , Savers , next door actually keeps good business hours and doesn't scream rude crap at customers . Also the nasty old woman at the front counter was very rude trying to rush people out . I will never shop there again and will now donate to savers , I hope they put you out of business

When you buy furniture on March 8th at Summit Furniture Gallery and they lie saying it should all…read moreship by April 17th and April 24th. Now saying chairs won't ship until May 5th. Graduation party the 20th!! Disappointed at the lies I've been told. Of course they have no record of saying that it should all be to my house by the end of April. They make it sound like I'm the crazy one. That place will never get another dime from me and will not recommend them to anyone. I am a small locally owned business shopper and this has pushed me to go to Nebraska Furniture Mart from here out. Disappointed to say the least. Do not lie to me!!!

Bought and paid for furniture at summit furniture going out of business sale april 2018. Still…read morehaven't received and cannot find anyone to connect to find out why. The main lady gave us her phone # and we have left numerous msgs to no avail. looks we were have no recourse and have just lost out. They just lie to you!!!!!!!!!!!!!!!

I just love Thrift store shopping! This Goodwill was very clean. I was impressed by how…read morewell-organized the merchandize was and by the over-all sterile feeling of the place. They had appropriate and fun music playing over the speakers and I was able to find a few items for my new apartment. The transaction at the register was pleasant and I was pleased with my visit to this Goodwill location.

Out of all the Goodwills I want to lean towards giving this one 4 and 1/2 Stars. This Goodwill was…read morevery well organized and it featured the best selection of men's clothing and everything that I come to expect in a Goodwill store. What does shoot this place down is that it is unfortunately pretty pricey to shop here. This place has a few dressing rooms and modest restrooms. It's a nice, peaceful location with plenty of people shopping here for the holidays. Great selection of knick knack items and unbelievable household finds. Definitely recommend stopping at this Goodwill!

Friendly staff, amazing selection, there's a Tea Room inside with delicious brunch/lunch & dessert…read moreoptions. The store itself has about 50-60 vendors and is BIG.

nice shop, friendly, has working toilets. good selection of stuff not too much in the way of…read morefurniture. i found some old books.