My husband and I came here to look for an accent chair, coffee table, end table, and rug. The…read moremanager was working that day and we asked him for assistance. The coffee table and end table we were interested in, he said they could have it delivered in 6-8 weeks. We asked about purchasing the showroom tables to get a faster delivery and, upon further inspection, the manager said the end table, "has a scratch, but it looks okay." My husband told me that the drawer of the end table did not pull out very well either. Strike one, considering the astronomical price of the table. Strike two: the coffee table's price tag was literally glued onto the top of the table, so peeling it off would also take some of the paint off. Strike three: when we asked about the rug, which was $700, availability, the manager also gave us a long delivery time. The showroom rug had definitely seen better days and my husband said the bottom of the rug was torn up. They were only going to give us 5% off if we were to have purchased it. I'm sorry, but that's trash. If a rug looks that bad, you should be taking more than 5% off. When we told the manager we would think about it and come back, he got testy and said, "If you go anywhere else, they will have to order it, too." I'm not trying to sound defensive, but we are not stupid and do know this. We ended up going to Nebraska Furniture Mart and not only found a similar-looking coffee table and end table, but also a rug that is the same brand as the one we were interested in here, but a lot less, price-wise. Additionally, we found an accent chair. The staff was a lot friendlier, too. The cherry on top of the sundae? The furniture will all be delivered within a week! To the manager of Furniture Mall of Missouri: I know it's disappointing when a customer tells you or any of your other employees no; however, the attitude you had towards us is inexcusable. Another time we came to FMM, we were helped by a lady who, although she also did not take no for an answer and was pushy about selling, did not talk down to us like you did.

My wife, son and I went to Furniture Mall Of Missouri on Monday, September 7th, for their Labor Day…read moreSale. My wife looked at a number of sectionals and narrowed it down to one she really liked. We had to figure out dimensions and the sales rep printed out the dimensions of each piece, which we would use to determine if one piece of the sectional would be deleted. The rep took my wife's email, along with my phone number, to get a quote to us at the sale prices. We went home, measured and awaited the price. At close of business, Labor Day, crickets.....never a follow-up phone call, email, nothing. I guess FM of Missouri doesn't need our business. And yes, the email and phone number recorded by the rep were both correct. Do better Furniture Mall.

On 9/23/26 Cashier 823891 was very professional, had a warm smile and a kind greeting. Matter a…read morefact several associates ask me could they help me with a smile. It's refreshing to experience polite and caring associates.

Looked for specific outside chairs. Associate called another store…read moreAnd they held them for me. Thanks

We found exactly what we wanted and it looks beautiful!…read more We really want to rave about the delivery! Ron and Jamal were a delight! They were respectful, friendly and very willing to move it around until we got it right!

i happen to be unable to walk and i called crowley after spending time on line with the Stearns&…read moreFoster mattress site was told by a family member to shop local and was never advised they have no exchange warranty should have been told that when she called me back and said you dont want this one you had said earlier that you wanted the firm i i told her i had been reading about the exchange warranty on line so i wanted to try it so now the mattress is in storage and i own a cheap mattress to sleep on

Super Target!! It…read moreis a super Target. This place is bigger than some of the Walmarts have been to. Has the grocery side, electronics, office, gardening and awesome clothing. Okay okay okay Walmart may have awesome prices. I'm only human sometimes I can't take those long lines. But what I like about Target. The lines move fast. Well faster than Walmart LOL Hell yeah there's a Starbucks in there :)

Can't believe what I witnessed today. Came in to buy some pokemon after my brother calls me 15…read moreminutes earlier saying that there's so much in stock. I arrive 20 min later and it's all gone, because I see someone buying 3 products when the limit is 2, the best part, the guy goes through a workers only door, then comes back out with his vest on to continue his shift. God knows how many laps he did and how long he's being doing for. Do better target.

Great customer service and detail from the sales team to the delivery and set up team. Reasonable…read moreprices

First off, I have to say that I'm what's usually called a "high maintenance" person with high…read moreexpectations & therefore I'm not easily impressed. I've had many good/average experiences with buying mattresses & furniture etc. The experience we had with this Mattress Firm location was AMAZING from start to finish & we went to SEVERAL places to look & find the best quality for the best price since you usually get what you pay for. Our sales associate Zach was extremely helpful with no high pressure sales. We did continue to look around at a few more places but as he told us, Mattress Firm DID have the best quality & price. He was extremely helpful & I didn't have to come back in to buy what we'd looked at. He also saved me from making the mistake of getting the free adjustable base~we already have the furniture & that base wouldn't work with what we had. He gave us a great deal on another (nicer) base that we did pay for but it could've been a mess to deal with. (I work in healthcare & can't take time off easily) He sent me a link & the purchase was complete & correct! The delivery was free & the delivery guys were also AWESOME! I didn't catch their names but they were so cautious of where they put the items on our hard wood floors & I couldn't be happier with the whole experience! GREAT JOB MATTRESS FIRM! We will definitely be back when we need another mattress or anything else needed that they sell! Thank you to all involved!

When you buy furniture on March 8th at Summit Furniture Gallery and they lie saying it should all…read moreship by April 17th and April 24th. Now saying chairs won't ship until May 5th. Graduation party the 20th!! Disappointed at the lies I've been told. Of course they have no record of saying that it should all be to my house by the end of April. They make it sound like I'm the crazy one. That place will never get another dime from me and will not recommend them to anyone. I am a small locally owned business shopper and this has pushed me to go to Nebraska Furniture Mart from here out. Disappointed to say the least. Do not lie to me!!!

Bought and paid for furniture at summit furniture going out of business sale april 2018. Still…read morehaven't received and cannot find anyone to connect to find out why. The main lady gave us her phone # and we have left numerous msgs to no avail. looks we were have no recourse and have just lost out. They just lie to you!!!!!!!!!!!!!!!

Friendly staff, amazing selection, there's a Tea Room inside with delicious brunch/lunch & dessert…read moreoptions. The store itself has about 50-60 vendors and is BIG.

nice shop, friendly, has working toilets. good selection of stuff not too much in the way of…read morefurniture. i found some old books.

I should start by saying that I have family that works here. I'm sure that makes a me a bit biased…read more So I used to spend quite a bit of time in dive bargain spots. This one reminds me of Dirty Dons on the East side of town, except this place is all furniture and appliances. I am not cheap, but I love a great deal. I also don't have an issue with saving a buck for a scratch. If you require flawless and pristine condition, this is not the place for you. If you can find value in refinishing a table and saving a buck, this is your place. If you are on a budget and can appreciate extremely discounted goods, this is your place! The store is huge and has a little of everything. Furniture, mattresses, appliances, and even some parts. They have used, scratch and dents, refurbed, open box. Be sure to make your way all the way around back so you don't miss anything.

We love this place!! We got our washer and dryer set from here and our son's loft bed. We have…read morealways had a great experience with service, everyone is so friendly and the guys who helped load the bed in our truck were so nice and helped us make sure it was secure and won't move on the highway. We recommend this place to everyone, the prices are great and affordable, and we have had no issues with the items we bought!

Listen- I was born…read moreand raised in Austin, Texas so I know consignment shops to a "T". After moving to Kansas City I quickly scoured the town for the best in the area-and headed off to several in both Westport and Overland Park that Yelp claimed were some of the best in town. This shop, however, is BY FAR heads and shoulders above the rest. When you walk into this store everything about it screams upscale, chic, modern-yet-vintage boutique. The decor is perfection (and something I always promise I will try to craft for my own home) and the window displays are perfectly styled to give you an idea of the season's trends and the store's offerings. The owners/staff are also the most welcoming, friendly bunch I've ever had the pleasure of meeting. (I can tell you I've walked into Ditto and Clothz Minded several times and never once been told "Hi" or treated like a valued customer. ) And if the initial greeting doesn't sell you-try plucking something off the rack and wait to see how long it takes one of the owners or staff to offer to place your items in a fitting room for you a-la-Free People and other high end boutiques. THAT'S customer service, my friends. As far as some of these negative reviews go-I'd like to remind everyone that one of the most important parts of owning a store like this is knowing your buyer. They can't buy everything you want to sell them-they'd hemorrhage money like crazy if they purchased everything people bring in. If the put forth the money for purchase-they need to know the item is going to have a buyer. I know it's hard to walk into a store, hopeful that you will receive a ton of money for items you no longer want. But unfortunately if you no longer want them you have to realize there's a good chance that others won't either. And it's Revive's job to make that tough decision so when I - as their buyer - go there looking for new fashion finds I'm not slapped in the face with ten year old GAP pieces that were on trend in 2009 or a plethora of forever 21, american eagle and other teeny bopper brands that have no place being in the wardrobe of anyone over 15 (I'm looking at you Ditto. *glare*) And this is why I can't say enough great things about this store. ALL of the clothing I've purchased has been on trend, in perfect condition (sometimes NWT) and sold at MUCH better prices than online retailers or other local consignment stores. I've walked out with Free People and Marc Jacobs for under $10. I've purchased a $1000 limited edition AUTHENTIC Coach bag from them for $350 after discounts. And EVERY time I visit I purchase at least one jewelry item that the owner has specifically purchased a gold and silver version of to sell in the store (if the silver version is out-I've probably gotten there before you. :D) And that says a LOT about this store and the owner's understanding of the fashion industry. As a buyer I feel like this store was MADE for me. Do I like everything they have on the racks? No. Do I walk in every time thinking "Ugh, this is my favorite store and I'm about to do some damage?" Yes. Do yourself a favor and give this shop a try. Don't let the negative reviews fool you-this place is a gem that'd I'd completely miss if I ever left KC. * And in response to the lone review about the replica bag-do homework before ever purchasing something from a brand like Louis Vuitton or Coach that is known to be easily counterfeited. If you are ever unsure and authenticity is of great concern to you-I'd recommend checking out readily available online guides to assist you in your purchase. Revive's owners are human-good fakes happen to the best of us.

Yesterday, I dropped off a mix of clothes. The girl was nice, told me my clothes would be reviewed…read moretomorrow, and to come when I receive a text. Fast forward to today: I receive a text message saying my clothes have been processed and I have an offer ready. Excited, I arrive at the store, only to be told that they are looking for fall clothes. They told me to bring my clothes next year. No offer was given. I'm sorry, but it is not good business to tell someone that he/she has an offer ready, only to not receive any money at all. Additionally, there were clothes I brought that, with the right accessories, such as a shrug, could easily be fall clothes because of the colors. At first, I told them to donate my clothes, but after giving it some thought, returned and took them back. I wish the girl yesterday would have told me they are only accepting fall clothes. I would have gone through the box and pulled out the fall pieces right then and there. Instead, I feel like they didn't go through the box in its entirety and my time as a customer was not valuable to them.