Service great. Was asked if I needed help. Lots of tools!! I was there for a 5 shelf piece for the garage. Value pretty good for the shelf. Not sure for tools. read more

This is a good place to go if you are looking for cheap tools that won't be getting heavy use and you won't miss if they break. This is NOT a good place to buy anything that your life depends on... like lifts, jack stands, ramps and so on. Also not a good place to buy if you are looking for professional grade, precision items. I've been wrenching since I was a wiener so I know the value of tools that can be dual-purposed as pry-bars and sledge hammers. I have a fair number of crappy tools that have served me well for the purposes that I needed them to. I also have a fair number of tools that came from Snap-on, Craftsman and suppliers like those. A cheapo socket set? A set of drift pins? Yep, this is the place. A precision torque wrench that will get a lot of use? Maybe not so much. The employees at these places are usually low quality just like the merchandise. I don't mean this as a slam. You're going there to save money right? Not to have a great customer experience, get great advice and walk out with high quality tools at prices that are in the stratosphere. If the cashier even looks at you and acknowledges your presence you should feel lucky. Most of the time the employees are so totally indifferent to you that they will actually turn around and walk the other way if you look like you are going to ask them a question. I've been to this particular store many (MANY) times and this is one reliable constant here. They typically have on one cashier on duty and a line of many customers. And that one cashier has only one speed.... s-l-o-w! I'm going to guess that HF doesn't pay very well so attracting good employees probably isn't on the corporate radar. Not every project requires top-of-the-line tools to accomplish. I do a lot of repairs that only require a tool that works, not necessarily a tool that would work well in daily use. So in that regard, HF fulfills it's purpose and most of us don't have the disposable funds to be buying the best possible tool if it's only going to be used rarely. HF is popular with professional mechanics so perfectly serviceable equipment can be had here at low prices. You just need to know how to spot quality vs junk. Hence the 4 stars for fulfilling a needed service. If I was to grade the staff, it would be a solid one star and that would be generous. read more

I have become more and more of a Harbor Freight fan, I am amazed at the variety of tools and gear they have that big box boys do not have. Funny how many times I look at the big box stores and then find what I want here and for always a great price. I always heard you get what you pay for and I have to say I think the quality of their tools is better than that. This store is always very clean, they recently did a remodel that totally threw me off. Never been out of anything I am looking for. The employees are always amazing when it comes to being helpful and courteous. read more

Bought a cherry picker which was missing quite a bit of hardware. Be sure to be prepared for a few Home Depot runs

My daughter and I went in to get some rachet straps to tie down a mattress we're transporting. everyone was very welcoming and helpful. they had so many straps to choose from at very affordable prices. Brandon at the checkout was very friendly and engaging. I highly recommend this great local hardware store!! read more

My huge thanks for the sale on my 70 pound moving dolly as it saved my back from serious injury while moving inner-state, Portland to Terrebonne, Oregon. Just to imagine the energy one body expends carrying heavy boxes one by one. It was a life saver as a female veteran, I did the move alone and all myself; no professional movers as the moving cost was way over my budget. Again I give you 5 stars for being the best warehouse supply store available. read more

Harbor Freight Tools - My little blue Dolly - Hardware Stores Near Me - Portland, Oregon

Harbor Freight Tools advertised a coupon on FaceBook for 25% off any single item in their store for Labor Day Weekend, so, my wife and I dropped by the store, and picked out a shop vac and brought it to the checkout counter to purchase it. The clerk scanned the coupon, and to my chagrin, the shop vac we picked out was excluded from the deal of the coupon. Well, we went ahead and purchased it w/o the 25% off, and then went home. I researched the fine print of the coupon and it appears to me that the exclusions almost covered every single item in their store. This is deceptive advertising. The coupon is not for 25% off ANY item, it is for 25% off a few items. BAIT AND SWITCH. I was very angry, and I brought it to the attention of the manager and of support, but could not get any resolution. read more

After years of shopping here, I understand what it is... a place to buy tools and equipment at really low prices, and they offer some free items (via coupon circulars) just for coming in! Today I needed a specialized tool... a threaded insert riveter kit. This unique item allows you to firmly rivet/install threaded nuts into sheet metal. Not only did they have it when I called ahead, they left it at the register per my request. I tested the screws I had with the four different size threads in the kit and mine didn't fit, so I shopped again for screws. The manager was great; she helped me find an assortment of machine screws that looked good on the shelf but she let me open the cellophane and test them so I didn't have to find out after purchasing then return. My expectations are modest for this store, and sometimes the employees are so busy, you have to wait for service or check out. Today, however, they were so completely helpful that they earned 5 stars for outstanding customer service. I was in the middle of a built in microwave install attached to the top of my wall oven, so it was critical to finish the job to get back to football and free up the kitchen for Sunday Dinner! The riveter helped me secure the microwave feet in minutes! By the way, Home Depot doesn't carry this item, so just having this available on a Sunday was awesome! read more

It's Harbor Freight...what can yah say that you don't already know? Cheap tools and miscellaneous stuff for the garage. I have met some really nice people in this store which is awesome. Sometimes can be a bit pushy with wanting your personal info, but I'm sure their job duties require so. When asked for my info, a simple "No thank you" does the trick. No reason to be mean about it...."clears throat, ahem" - towards the jackwagon being mean to the girl at the register just doin her job ahead of me Thanks! read more

For all of those who already know what harbor freight is, you don't need to read this review. For the rest of the people, if you're looking for cheap random tools this is the place to be. This harbor freight is smaller then the one I'm used to back in Fremont California but it serves it's purpose. Always check their paper for what's on sale like i said, dirt cheap tools in price and quality but it serves it's purpose. read more

My absolute favorite store !!! They have most anything that I might need. Only rarely do I shop at another hardware store, and find it amazing that so many people seem to want to "rank" H.F. as "cheap junk", NOT in my book. It is very good quality at low prices, What more could you ask for? SteveS, a loyal customer. read more

Id be completely lost without this store. From a simple screw driver all the way to an air compressor. They literally have everything here. Matter of fact I've yet to walk in and not find what i was working for. But I'm not really sold on the membership. I get coupons in the mail but they usually give them to you anyways at the register. Easy to kill time here while you're waiting for your number to be called at DMV. read more

Harbor Freight Tools - Front of the store - Hardware Stores Near Me - Portland, Oregon

Excellent customer service, the gentleman that checked me out was awesome. He definitely made my rainy day sunny. TheY always have what I'm looking for. read more

The Beaverton location employees are my issue with this place. I went in for 3 of the same item on sale with coupon one day and purchased no problem. Liked the item so went back for 3 more and the employee said "coupon oomph good for one" in a rude way. He called over manager and manager said "sorry can't do that" after expLaining I just bought 3 without issues. Luckily a nice man behind me heard the conversation and offered to help me by "buying" one for himself (with my money) and he was so kind to help. The cashier and manager just had no sense of customer service and would suggest shopping at another location to avoid the hassle these employees give customers! read more

These are not tools your grand-kids will inherit by any means, but if you just have to have a tool, harbor freight usually has it. When I need a special tool for a manufacturer specific thing on my cars or trucks they usually have it. read more

Customer service is appalling. Just walked up and down the entire store. Not a single worker acknowledged my presence. I figured, must be busy. I go to the front, three workers chatting away. I walk out the door, nothing. That's that. read more

You gotta love Harbor Freight! This location is a little nicer than the others simply because it is relatively new. We buy plenty of things from Harbor Freight and they hold up as well as can be expected for the price. My husband swears by their sir tools and had quite a collection nowadays. My favorite thing about Harbor Freight is the fact that they have all manner of garage tools, garden items and dental tools. Where else can you find that kind of combination? I have to hold back from buying items I really don't need just because they are in cool packages and are so affordable. read more

Went in wanting to buy a $400 toolbox and was told that they have 5 in stock but couldn't sell me any because all five were buried in the back. Seems a little surprising that they wouldn't be willing to move some stuff around for someone with money in hand. read more

They have a good selection of off brands as cheap prices. BUT... their service lacks immensely. Went with my list from their printed ad. One clerk cashiering but no one else in sight. Older female staff member happened out on to the floor. Asked for the piece I was looking for. She said it was in the "lock-box" up front.. Went up to get it... yep... it was locked. I had to ask the cashier if there was other staff available for assistance so she called on her walkie-talkie. Sure enough... the same clerk who told me about the "lock box" previously appeared. She seemed annoyed that she was called to help... was explaining to me that it was the cashier's job to get goods from the "lock-box". I told her that she had several customers she was trying to ring-up, but she didn't seem that interested. This is a pattern at this store with a couple of employees there. All I want to do is spend my money... why do these few insist on making it difficult. Not very encouraging for repeat business. read more

great prices and they always have advertised specials.. no rain-checks.. refreshing

All You haters know well before you go to Harbor freight, exactly what to expect,, its a convenient , low priced, place to get cheap tools, to do you're home and automotive repairs, and when and if a tool breaks or wears out,, simply throw it away and go buy another one,, they are cheap,,( isn't that what you were looking for when you went to HF? ) as for the employees at HF,, they are no different than what you would be doing, ,if you worked there,, I assume they are paid minimum wage, and are happy to have a job to go to everyday, at least they have a Job and not collecting welfare or gov substance like maybe some of you haters are doing, I have been shopping at HF for years, and have absolutely no complaints, I get what I pay for and go about my own business,, and will continue to do so,, have a nice day, read more

At one time I signed up for Harbor Freight's " Inside Track" program at this store. It is not worth it. In general HarborFreight in my opinion has declined in customer service and flexibility. More than once I've decided not to shop here anymore but years of old habits take time to break. Just recently I bought a propane cook stove. The price on the shelf said one thing. It rang up about 16$ more. When I complained we had to go back and look to verify the price. An adjustment was made, but here;'s the kicker: I have a double charge on my credit card, the first one at the wrong ( higher price) and the second one with the correct price. It is not the first time this has happened. At another time I had bought two expensive inverters. Neither of them came up to the correct voltage and they both showed a different voltage. I tried an xchange, that just resulted in further discrepancy in voltage and not two alike i.e. : 116.3 volts, 114.4, 118. 3 etc. etc. I finally opted for a full refund which also took forever to clear. In addition they clipped me for the insurance/added warranty I had opted for. I just don't have much good to say about Harbor Freight anymore. These problems and poor customer service is not limited to this store. The one in Gresham is just as bad read more