My contractor recommended Wink's because I was looking for some special bi-fold door hinges [they open a full 180 degrees so the doors can lay flat against the wall]. After some discussion amongst themselves they found them! Unbelievable! Couldn't be happier. I was also looking for some really unique bi-fold door hardware that Wink's did not have but they directed me to National Builders' Hardware right around the corner and they had them. I will be frequenting Wink's and NBH from now on. read more

Excellent service from the Customer Service desk regarding European cabinet hinges that I couldn't find for my Mother's house at any of the big box stores. The gentlemen who assisted us was quick to locate hinges that will work and had 60 of them in stock (so I can replace 32 and have 28 spares for when other cabinet doors need replacement hinges... older home). The parking lot is smallish and construction on the street out front made getting to the lot difficult - but the outcome was worth the journey! read more

Extensive product range, well organized, and staffed with people who can help. Highly recommended stopping in to check out hinges, plumbing, tape, or paint. read more

Lots of professional contractors there, some of their items behind a large counter usually can find what I am looking for here. They didn't have a pipe cutter this time. read more

The service is exceptional and the inventory of tools and parts is second to none. Don't waste your time looking for that hard to find item with little to no help. I had a broken bolt in a small channel and I was able to get everything I needed including the metric cap bolt to a specific length. If you haven't been here before I would suggest that you explore outside of the chain store and pay these guys a visit. The read more

This hardware store is amazing. Has the tools you need but the staff is super helpful.

So rude here. I don't know if I've ever been spoken to like this in a place of business. Went to get screws and ask a question. They are misogynistic af. Talked to me so condescending. I always try to go to a small business when I can but I'll definitely never come back here. Ruined my day read more

When you need hard to find hardware for an old house, Winks is the place. When you need hard-to-find lightbulbs for unique lamps, Winks is the place. Basically, whenever I can't find what I need at a hardware store closer to my house, I go to Winks! Since their clientele is mostly contractors, their weekday only hours may be challenging for some. I just plan accordingly. I used to walk around and try to find my item, but after many visits, I just walk straight to the information desk, pull a ticket and wait to be called upon. When it's my turn, I get full attention and the service person addresses every item on my list. I then go to the counter up front, pay, and I'm done. There is a small parking lot out front in a fenced in area. I've never had any challenges finding a parking spot. Just be careful of all the large contractor trucks which can some times make backing out a little challenging, especially for a SMART car driver! read more

W.C. Winks Hardware - Outside view from street - Hardware Stores Near Me - Portland, Oregon

They're closed on weekends which I don't quite understand since the DIYer is their primary customer. Parking big time sucks and customer service lines are usually long. However, they stock items that big box and most independent stores don't. Moreover, the knowledge and customer service levels are high. read more

W.C. Winks Hardware - Only place out of five that stocks these. - Hardware Stores Near Me - Portland, Oregon

This is a "go to" spot for hard-find-items and higher quality than big box. Take a number, tell the clerk what you need, and BOOM DONE. They either have it or they don't, but you're not going to waste time wandering around figuring that out. read more

Probably the worst customer experience I've had in Portland. If I was a middle-aged white woman with blonde hair I probably would've been treated much better with all the toxic masculinity brewing in Winks hardware. I had heard great things about winks. I needed screws for a bed frame and thought they be super helpful. Although it was the complete opposite. The store was empty with no customers but yet the guy who assisted me was tapping his foot as if I was waisting his time. There . He came to check out the bed frame and said okay these should work how many do you need and I was so confused still on top of his tone being extremely rushed. Again with no one else in the store maybe two other customers at this time with a full staff. No one said thank you the energy was very very awkward and threatening to be honest. We are black so I will say to my BIPOC community if you're not blonde haired and blue eyed probably not where you want to spend your money! read more

Great place to find that random part with very knowledgable staff that can help you troubleshoot the most unconventional idea. Far cheaper than the chain Hardware stores. This is a Portland original. read more

Went there today based on a Yelp review from friend Andrew and can't believe I hadn't been there before as a Portlander born and raised (and an avid DIY'er). I've been looking for hard to find drawer pulls a specific width. With some trepidation I took a number and waited to be called. The gentleman who helped me went to the back, couldn't find any and instead of sending me on my way he went to the buyer and brought out a whole book of drawer pulls to choose from. Yeah - very great customer service. I could buy from the web but instead I look forward to purchasing from Winks (once I choose the pulls I want) to thank them for their help and for being a great Portland establishment. As a woodworker I look forward to spending more time drooling over all the tools! read more

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Not only an impressively organized and well-stocked hardware store, it is very clean, dust is not allowed to settle, and shelf displays are orderly and attractive. The decorative items and household goods array are carefully curated and easily accessible. The plant buyer is exceptional. From Alocasia 'Hilo Beauty', and Sansevieria 'Mikado' to Actiniopterus australus (aka the Eyelash Fern) every plant is carefully selected from the common to the rare. The staff are helpful without being intrusive. I love hardware stores and really enjoy hunting for what I need by myself. Fortunately for me, the miscellaneous plumbing supplies are all tagged with full information and the items are arrayed in a well thought out imminently sensible order. I'll have to admit, I worked at a famous hardware store in Houston; Bering's Hardware, which is very similar to Wink's in feel and attitude. That is one reason that I was so pleased to find Wink's within walking distance to our new apartment in Goose Hollow. read more

Very disappointed. Be careful. refused a return with a receipt as it was a special order. The salesperson was rude and condescending, sent me home for the receipt rather that looking it up wasting my whole afternoon and out $70.00. read more

They have all the hard to find hardware you need. They've always had what I've needed. Parking is a bit tight though.

This place is so helpful, and has helped me solve so many problems and fix a number of issues. It seems like they have every bit of hardware ever made, and certainly every thing I've ever needed. read more

Well, I asked for a quote for 72 feet of galvanized pipe, cut and threaded. I got $2700 for the pipe and $310 for the cutting and threading. $37.5 per foot. Trying really hard to wrap my head around that. read more

wow, we're really lucky to have a resource like this in Portland. These folks know their stuff, they have everything, they know where things are, they're friendly. Amazing place. Be sure to ask for something that's in behind-the-counter land or the basement for a real treat. Now if they were only open on Saturday... ;-) read more

This is an old timey hardware store, with a deep selection of specialized items and a very knowledgeable staff. Very. If you know what you need by name, they know where in the labyrinth in back of the counter to find it. If you can describe it or draw it they know the name. If you describe the problem you are trying to solve, they can suggest the items to do it. Each employee carries a precision rule and caliper to measure the thing you are looking for, in their pocket protector! You can also bring an example and they can decode it to find more for you. I think most of the counter employees have worked there for over 20 years. That's a good thing for you. They are strong in every kind of industrial, commercial and homeowner fastener. If you are lucky they'll bring you into the back, up and down isles of shelves packed with items. Who would have known these all existed? When you come in, grab a number from the dispenser by the main counter in back. Busy times there may be a wait, but when you number is up (pay attention) you will get the best dedicated service in the world. read more

The kindest, most cheerful and accommodating salesman helped me with my search. The part I needed for my floor lamp was small, but crucial. I will definitely go back another time. read more

Today marks the first time I ever heard of or visited this hardware store. Twelve washers were needed but as a medical transporter in the first responder category I was grateful for the use of the business' bathroom. The lady said go to the rear of the store and turn left. After exiting the bathroom I looked down and aisle to look for the washers. Another lady in the back appeared and I asked if she could point me towards the washers. Unexpectedly the same female employee snapped my head off by repeating "what are you doing back here...you can't be here...it doesn't matter why you're back here...leave!" As a senior citizen I thought she might push me to the floor and kneel on my throat! Fortunately a male employee directed me to a service counter, sold me the washers at a reasonable price and I left. That said I'm not sure that I'll ever return again. read more

Winks is hands-down my go-to supplier for any hardware needs! Even when there is a longer wait at the service counter (for back-of-house supplies), I still find it more efficient than searching on my own at a regular store. I have never experienced any condescension when asking dumb questions, and I appreciate the added benefit of talking through my project / design strategy with the person helping me! Another really cool perk I experienced shopping here? One day on bike I forgot my lock, and while they do not allow you to bring your bike in the store, they DID offer to lend me a bike lock to hitch my bike outside. I know I should have remembered my lock, but it was a relief to not be turned away from service as I have been at other places! read more

Winks is a great place for direct service. Not many hardware stores have dedicated sales people that you don't have to chase or find. Their staff is knowledgeable and they know their inventory well. Their items may have a small convenience fee, but are generally comparable to other big box pricing, which makes sense because they are convenient and a smaller business. I'm a woodworker and builder who def recommends this place , check them Out ! read more

I went to Winks today for the first time because I needed a funky piece of hardware for a wheelchair. I took a number, which was called right away. Claus looked at what I needed, consulted a fellow employee, and brought me back to all the drawers. He found what he thought would be a suitable solution - turns out that the hardware was of an odd size, specific to the wheelchair manufacturer - but he walked me out to the car to check that it would work. Well, it wouldn't. So Claus went right back to the drawing board, recommending a simpler solution that worked great. I'd estimate that he spent about 20 minutes with me - and my grand charge for my purchase was a whopping $1.70, which I gladly paid. It didn't matter that it was such a small need - the folks at Winks made sure that I got exactly what I needed. I will most definitely be back! read more

This place is awesome. And especially Kelsey. Customer service was fantastic. I have hard to find hardware on my cabinets but she knew it was in the store and found it fast. Amazing! read more

The staff was incredibly helpful when I needed a part for a leaking bathtub. The first person was honest in not knowing exactly what I needed and asked for help from a coworker who knew exactly what to get - and they had the part in stock for a fair price. I scoured the internet for the part and couldn't find it. They've earned my business for more going forward! read more

Great service, courteous help, and a plethora of inventory to resolve most all avocations!!! I am a sold customer who will continuously return read more

W.C. Winks Hardware - Front Door - Hardware Stores Near Me - Portland, Oregon

I traipsed around town looking for a very specific kind of knob, and found EXACTLY what I needed at Winks. I should've stopped there first! They have an impressive selection of knobs/handles/hinges in a ton of different styles and colors AT VERY COMPETITIVE PRICES. Their hardware is well stocked, which is always a relief. I was in and out with what I needed in no time. I'll definitely be back! read more

This place is totally rad. It's a simple, old-school, family-owned (and staffed) place that has a terrific selection of hardware. This is not your average neighborhood store, it's the place where, when your neighborhood store doesn't have what you're looking for, they send you. I was in need some somewhat niche items, and they had exactly what I needed at a respectable price. The girls running the check out counter were talkative and helpful, and there were plenty of other staffers around to help me find what I was looking for. What more can I say? Good selection, good prices, locally-owned, friendly... the only downside is the location, but that's mostly because of the cluster-function created on Grand/MLK by the Couch interchange construction, but once that's done with, it'll be all kosher. Word. read more

Going to Winks hardware is like going back in time to when the staff knew you and took the time to help you with anything down to the smallest, most obscure nut or bolt. They will find it for you and explain how to use it. Friendly, helpful staff makes hardware shopping a joy. Unfortunately, they're not open on the weekends. read more

I came here three times, the first few times were decent. Got what I needed, friendly enough service. But honestly the more I come in for house things dressed in any way queer looking, I get treated differently. I hear the workers being nicer to other people, and when I ask a question, they're bothered. This happened with two different workers who I observed, because they were very slowly and kindly helping everyone else, and when it got to me they were short and bothered. Go to a different store!! read more

Thank Gods that there is the perfect local alternative to Home Depot! Ever since we moved back from Chicago I have been missing Clark-Devon Hardware, and the Lowe's, Home Depots, Harbor Freight, and Ace's weren't cutting it. Winks have more obscure, well crafted, and needed tools than I have seen in all of PDX. They had multiple Ceramic/Rare Earth/metal magnets, huge selection of Japanese draw saws, quality woodworking/metalworking/leather working equipment. I was just grateful and delighted to spend an hour just poking around to all the things that would let me do projects that I could have only dreamed about before. Bless you W. C. Winks. Bless you and all the knowledgeable hardware geeks who work there. read more

Once apon a time there used to be places that had really wierd stuff and were just cool to hang out. The employees all spoke the same language as you, they knew how to fix things and knew where the parts were. The people voted for the large econo box stores now the old style hardware stores are gone, Except for Winks. Hurrah for this store. read more

THE best hardware store I've ever been to!!! I thought Ace had a good selection of nuts and bolts, but WInks has the motherload!!!! Every possible fastener, screw, nut, bolt, etc you might need. Great selection of all kinds of hand tools and a very extensive collection of hardware, knobs, handles. Established in 1909, this is how hardware stores used to be before HD and Lowes took over. Service here is great and the people actually know what they are talking about. Only open M-F 7:30AM-5:30PM read more

Ive gone to Winks maybe 30 or 40 times over the years and this place blows other hardware stores out of the water for the most part. If you have a project you are working on that is not simple and want to go somewhere and pick the brain of someone old and filled with a life time of knowledge then go to Winks if you want a toilet brush or some other dumb house hold crap then find the nearest is home depot. They have a big back area and basement filled with good stuff. Stop in! read more

I love this place with all my heart. The people are always super-helpful. They don't care if the purchase is for $20 or $200, they'll help you solve the problem. They seem to know just about everything but if they don't, they won't fake it. They'll search out the answer. Also, they don't shame my ignorance. This time I had an idea for a bathtub-to-shower-conversion that I think turned out to be a pretty good one, cheaper than the usual converter kit and better for my particular situation. After wandering all over town and the internet, I finally got the help I needed at Winks. (I hadn't thought of them as plumbing people before.... mostly go there for carpentry type stuff.) The real secret is that the guy listened to me! He got what I was trying to do and he had creative and cost-effective solutions. Oh yeah, I spent more than $20 on this trip! And worth every penny. Thank you Winks folks! read more

All I can say is wow! This hardware store has EVERYTHING! It's a huge store with an incredible inventory. The staff is very helpful. I was referred to them from a smaller hardware store when I was looking for an acorn nut made of brass from a horse harness. I thought for sure I'd need to order it from them. Instead I walked in with my old damaged nut, the lady with the pony tail (redish hair) took it back to one of the million drawers in this place and produced one right there on the spot. Insert huge smile here . They also have raw metal down in their basement and a million other things. I'm actually looking forward to going back in there to try and stump their inventory, lol. Way to go Winks! read more

Thanks to John, I called complaining about getting a parking ticket when we did not see a sign that I felt signage was inadequate. John was courteous, pleasant and helpful. He suggested I write a letter with my Check to the State and tell them I felt the no parking sign was too small, so small that a contractors truck could obscure the signage. Today I called John, he took my call, said he remembered me. I told him I got a refund check ($60.00) for most of the parking ticket. Super nice guy! Also thanks for State of Oregon for reading my letter. read more

This is the best hardware store in Portland. Period. This is an old school, walk past the front desk, you don't ask them questions, take a number at the back counter, maybe wait a few minutes (maybe wait more), talk to one of their people at the back counter, type of hardware store. Know what you want? Fine, they'll get it for you. Need to trouble shoot a problem or figure something out, they'll walk you through it. If they pull you back into their shelving stacks of fasteners to figure stuff out, it's pretty awesome. Extremely knowledgeable staff, as friendly as a hardware store should be, just a good, old-fashioned hardware store. Oh and they have a ton of stuff, I mean everything you would need from a hardware store. Fasteners are pretty cheap since they're ordering in bulk. Very little of their stock is on the floor, fasteners really aren't at all. I really like this place. read more