I thought we found a great place to find parts locally instead of ordering online. I asked if they had replacement parts for my AC unit. They said yes but had to order it in the next day. After we purchased the part and left we realized it was not the direct replacement but a universal part. When we got home and tried to use the part to replace our broken one it would not function after 8 hours of trouble shooting we decided to order an actual direct replacement online for a 5th of the cost of the one they sold us. We wanted to make sure it was not the part before we tried to return it (maybe something else was malfunctioning). When the new part finally arrived 2 weeks later. It took 5 minute to install and the ac works fantastic. So it was the universal part that was not working. I called to see if we could get even a partial refund. When I called the person working was incredibly rude. They kept speaking over me when I was simply asking about the possibility of a refund. They will not take refunds without the receipt which is fair. I know they also had a copy but he said they only use those to look up warranty info. I think in 2026 that is an ancient business practice, but again their choice. I was calm and kind on the phone and was not treated well at all. Even if I can find the receipt, they do not accept returns after 14 days even though the part did not work. So sad to say we will not take any of our business back there due to the lack of customer service and part that did not function. read more

I had a odd need and these guys were all over it. I went to their competitors and they were clueless. Experience does matter. read more

This is the best hardware store in Portland. Well, alongside Parkrose. This is like a step back in time... packed with stuff you need. INCLUDING furnace parts! WHA??? Yep. Just bought an inducer blower for my furnace. Googled installation. Warming up after replacing it, phone rings, the HVAC repair Co wants $684 for this same $200 item. Definitely give them a call. read more

Five stars for sure I called it took him to find what I needed and a solution for me, but he did and when I got here and showed up, it was on the counter in a bag ready to go. I appreciate that. read more

In some ways, I love this old-timey hardware store! They are especially good for sleds, snow shovels, and rock salt. You ask them for what you are looking for, and they find it, no more wandering the big box hardware store in search for bad advice from close to minimum wage employees! But they are so old-timey, they simply close for vacation between Christmas and the day after New Year's Day! They claimed their Yelp, but don't maintain it or their Facebook - both 2004 era. I guess you could send them an email at their Hotmail address - Hotmail is 1996-7 vintage communication. Any of those would be channels to update their holiday hours. All those are new since they were founded 100 years ago. They do have a voice phone they answer, though - voice phones go back to 1887! They do have all the practical things you might need like fans, space heaters, kerosene lanterns, trash cans and more. That's a huge contrast to the instant imported clutter which Orchard Hardware had. They also have a large appliance part company that sells to the public - plus stars for that! Buy hey, stars for old-timeyness and sleds! read more

Very well organized Clean and good prices They are helpful, and have great price on electrical tape read more

If you're nostalgic for the way things were...or curious about how they should be...this is the place for you. This place IS the Willy Wonka's of hardware--and I was transformed into the kid in a candy shop. This can't man can. I ended up here on a whim after spending the better part of two days driving from place to place looking for someone who had, and would sell, a pressure switch for my furnace. Spoiler alert--they did. The price was beyond reasonable and the help was divine. If it sounds like I'm going overboard that's because I am. I was so impressed by the selection, the truly knowledgeable help, and the other inventory that I couldn't help but say something. He explained they carry more than 35,000 unique items and I'm not surprised one bit. have miles of warehouse shelves, and that maintaining this brilliant inventory is the crowning achievement for its owner. Whoever that person is, I asked that my thanks be shared. Ankeny Hardware is the opposite of a box store, no self checkout, no marketing, no neatly arranged and well-faced aisles--it is eclectic, crammed full, and marvelous. The help made sure I had the right part and understood how it works--made sure it was the answer to my problem...he wrote the receipt by hand, and walked me to the card machine. Every place I looked there was something I'd spent days or weeks trying to find many times before--and the stuff was all quality. I can't say enough about this place. It should be the first place anyone looks--or the last place if they're tired of looking. A true independent treasure that I'm excited to recommend. read more

No way. If you love old timey hardware stores, still I would not recommend this one. I bought a bathroom fan motor from them and it did not work. When I tried to only have it replaced, the guy behind the counter was sure that I was trying to exchange a product from a different store. He was so rude. When I asked to be assisted by someone more helpful, he said 'thats me, I'm the owner!" That's never good, especially as there were 2 employees there that were far nicer than this guy. He wanted me come back to the store again because I didn't bring the box. Again, I just wanted to make an exchange, he can have the new box. He was convinced that I was 'pulling one over', though his employees told him that I was in just the day before buying it from him. Ok, I came back today with the box, all contents and the receipt. The owner was not there, but I was told that I should wait 15 minutes for him to return. Here's the old timey shit that some of the old timers here in the reviews must like for some reason. Only the owner can do returns. WHAT?! And I have to wait for him to return!!! Mind you that checking out at this place in the first place is to go back before the invention on electricity. Their entire inventory and pricing is on note cards on the register counter, thousands upon thousands of note cards! That's how they tell you what an item costs. Then they ring it up, THEN you need to walk to the front of the store to do it again with your credit card. Wow. Oh my god, I will never go there again. The dream of the 1890's is really only here in Portland. And it's not a nice trip. So, I bought a new motor online in about 10 minutes for $19, will not get a refund on the broken one that this place sold me and will go to the other locally owned smaller hardware stores in town. read more

You gotta love a little mom and pop hardware store that can stand up to the big orange box and the big blue box store and still eek out a place to be here in Portland. For such a small place, there were tools crammed everywhere. I came in just to get some wire connectors, nothing big and I didn't feel I needed to venture out to Home Depot to get it. I've walked past Ankeny Hardware many times and it was time to wander in. The guys were very helpful and within 10 minutes I had my connectors and was out the door. I could easily stop in here from time to time to support local businesses like this. Without places like this we are doomed to big boxes everywhere with no personality. Just saying. Enjoy. read more

Ankeny Hardware - Hardware Stores Near Me - Portland, Oregon

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The owner (?) of this store is the most condescending and rude person I've interacted with in a VERY long time. Some backstory: The condensate pump from my furnace went bad. I checked the model online to get an idea of what I'd be paying to replace it- Diversitech CP22, about $46 through every online channel I could find. I prefer to shop local so tried Ankeny Hardware as a call ahead confirmed they have stock of condensate pumps. The first employee (bless his heart) who tries to help offers up a different version of what I have, a Diversitech CP22 Low Profile, and quotes $120 (!!!!!!). Quick check online shows max $52 for the same thing, so no, I'm not gonna pay that. He then says they've got another option for $90, and another quick check online shows an identical-looking model for $46. I fully expect and am generally happy to pay a premium at mom-and-pop stores but not a $45 premium, so I decline both options and ask if he can at least find me some flexible pipe to run from the furnace drain to the pump so it's easier for me to get the pump out of the tiny spot it's been wedged into next time I need to make repairs. He goes off to look. While he's looking, the owner gets involved. Tries desperately to justify their price-gouging by telling me I'm comparing apples to oranges with my price checks because their $90 option is exclusive to them and has an alarm that tells me when the pump is bad. First of all- presumably the float in that pump triggers the safety switch to trip the pump circuit, and I'll know the pump is bad when my furnace stops working and that circuit is open. Secondly, I'm not going to pay an extra $45 for an alarm. I say as much, and apparently this is a personal offense. Owner goes on to condescendingly tell me that ALSO, I should get a PVC coupling and replace the PVC pipe I had to cut from the furnace drain in order to get the condensate pump out because "condensate is really hot" and will explode a flexible pipe. Sorry- so the the condensate is too hot to go INTO the pump, but somehow the flexible pipe running from the pump to the exterior is perfectly fine after years of use? Does the pump also have some condensate cooling feature I don't know about? Anyhow, hot liquid exploding flexible pipes is probably news to just about anyone who runs drain pipes from a dishwasher or washing machine. Owner says "APPARENTLY you know more about this than we do" and by God I would bet a hundred bucks he's never said that to a man. But YES, about MY HVAC system, MY workspace and access limitations, and MY desire to pay a fair price for parts- I sure do know more than you do. read more

Storming Norman....GOTTA LOVE THIS GUY! Check this out: 1. Closing Time 3:00 - current time 3:10 Dollied a product across the street for a customer, note on door said "Back in 10 min". 3:10 Storming Norman returns. One other customer waiting, he lets us both in. First customer takes 5 mins. (3:15) I take 45 minutes of his time "OFF THE CLOCK". Yes, OFF THE CLOCK!!! He's helping me FREE! Not only is he helping get the correct part ( which 9 other big box retailers didn't have or had a clue as to what I needed with no part number or serial number) Storming Norman had a brain AND the knowledge to know out of 35,000 parts ( think of an IKEA Store with everything crammed into 5,000 Sq Ft of space) which part I needed, but also how to reverse the direction of motor so it would suck instead of blow. Only at 4:12 to he inform me that he was supposed to be at a dinner party at 4:30 AND he lives a 30 mins away from the store. So Storming Norman STILL had to close up the store, drive home and more then likely spend another 30 minutes getting purdy for the party! So that means he was at least 5:25 AND then whatever travel time to get to the party! The worse part of it, is he was gonna tell his wife he was gonna be late! I told him "tell her it's all my fault". I will be making my FIRST STOP next time at Ankeny Hardware for ALL MY HARDWARE NEEDS from now on & I live 10 miles, 40 mins of my time round trip to get the right part at the right price the FIRST time is well worth it! I suggest you do the same. You can also order on line or call the store directly and ask for Storming Norman. He Doesn't know that he now has a nickname! read more

Ankeny Hardware - Address & Website. - Hardware Stores Near Me - Portland, Oregon

Shopped here sporadically since moving to Portland a couple months ago (light bulbs, epoxy, etc). Recently took an antique porcelain lamp out of storage from 10years ago when a relative passed. A tiny screw holding a handle in place was missing. Went to multiple stores (Hippo Hardware was also immensely helpful), but could never find a size to work. Came back a couple weeks ago to Ankeny thinking I'd ask guidance. Not only did they refer me to a place in town that might work (it was closed that day) but....apparently I dropped the piece of tape w screw in it when I left. They found it and not only didn't toss it, but held it behind the register for weeks. When I finally had time to address this again yesterday, i realized I was missing the screw. Tore my apartment apart looking for it. Figured I'd try a moonshot of having left it at Ankeny somehow and sure enough Patrick knew exactly what I was talking about and where it was. Thank you, Ankeny Hardware! Will be the first spot I go to for hardware needs for as long as I live in Portland. read more

Ankeny Hardware - Bottom screw is the rare one for the lamp (other two were failed attempts) - Hardware Stores Near Me - Portland, Oregon

The owner is dishonest and treats customer badly. He just wants to make money by price gauging the customers. I recently brought some electrical parts which I learned later I had over paid. I would not recommend anyone to buy from this store. read more

The owner of this store doesn't care about his customers AT ALL. I waited in line for over 30 mins while the owner was shoveling hot dogs into his mouth!! I counted 19 HOT DOGS before I left the store. The stench of hotdog water permeated the whole store and was absolutely foul. I guess he would rather guzzle glizzys than run a business?? read more

great service, great prices, non judgmental and pro feminist great everything and classy place read more

Ankeny Hardware - just another guy here was very excited we stopped by - Hardware Stores Near Me - Portland, Oregon

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Really long wait. Extremely high prices. I spoke to the guy working about the markup on items, I do like to support small businesses but there was 100% markup on just about everything I looked at compared to online. Took me about 15 minutes to checkout one item with only 2 people in line. read more

I kind of can't believe how large the selection is at this little, neighborhood hardware store. They're walking distance from where I live, and have probably saved me a dozen trips out to big box stores. Much of what they've cut out of their selection, vs. the big box stores, seems to be the bottom tier of price/quality. Sometimes that works out great, sometimes not so much. They tend to approach customers immediately and assertively to offer assistance, but will let you just browse if you ask. read more

I went in looking for a simple little aluminum trash can. Found one in the corner of this messy little store & noticed they were chained up. I grabbed one to check the price & I hear a voice saying "that's a no-no to touch the garbage cans!" I was pretty thrown off, the older gentleman (possible owner) was extremely rude. I'm definitely not a trash can booster, or a small child lol. I asked if I could get a price on the small aluminum trash cans, and he cuts me off & goes on to say how the store had just opened (12:25 PM) on a Wednesday & how I need to wait my turn. That was enough for me, I said I'll take my business elsewhere & he tries a weak attempt at saving my business. No thanks a-hole, I don't need to give your lousy little shop any of my money. Good luck with that pushy, rude attitude! read more

Nice shop, friendly staff and quite a bit of inventory packed into the place. The only problem is that the prices on a lot of their items are ridiculous. I'm not comparing them to big box stores either. Last week I went in to get picture hanger hooks, four simple bits of bent metal. Ankenys price - $4.25 I went to Winks, just 8 blocks away at Stark and 2nd and they had exactly the same item for $1.95. Same went for wire, screws and tape. Wish I could shop here but hate the feeling that I'm being ripped off. read more

Buyer beware! I decided to shop local and paid for it. I needed to replace an old thermostat and was unaware that I needed a millivolt thermostat. After some discussion, I ended up purchasing a Honeywell CT87K for $49.94 which by the way is $26.27 higher than if I had purchased the same thermostat from Home Depot and $20 more than if I had purchased it from Ace Hardware or from Honeywell Directly! After getting it home and installing it, the thermostat did not work. I called Honeywell, and they informed me that I needed a different kind of thermostat. I called Ankeny Hardware, told them the issue, and they were very helpful in finding me a replacement; a White-Rodgers M30 which I believe they sell for $29.99. By the way, Home Depot sells it for $18.42. I then asked Patrick about the return and he promptly told me that they do not return electrical items, as is stated clearly on their hand-written receipts. Do your research, know exactly what you need, and how much you should expect to pay for it before heading over to Ankeny Hardware, because the moral of this story is If you want to get over-charged for electrical items and not be able to return them, then go see the helpful folks at Ankeny Hardware. Otherwise, head over to Home Depot, Ace Hardware or some other chain that understands the concept of customer service. read more

Single, standard smaller size wrench, without gold plating: $21. Secret return policy, never mentioned to customers: All returns must be received within 14 days, for store credit minus restocking fee, only. No monetary refunds will be issued. I tried to return an unused wrench, because I had purchased two, not knowing the exact size of the nut I was trying to remove from my car. (Sadly, because it was tightly fastened, I couldn't bring the nut with me.) I was asked if I knew the store's return policy, and responded that no, I wasn't informed about it. An exception was made for me, and I was issued a 30-day store credit, despite the fact that I had waited 20 days to return the unused wrench. I was issued a store credit for the amount of the wrench, minus their 30% restocking fee. Essentially, this means I was issued $15 for the unused $21 wrench I returned, and charged $6 for absolutely nothing. Since I'm a renter, and don't find myself needing hardware items on a daily basis, I gifted my store credit to a neighbor, who unfortunately misplaced it. While it was misplaced, the store credit slip expired. Granted, some of this situation is a case of bad luck, but Ankeny Hardware's return policy and restocking fee certainly don't ease any frustration their customers might be experiencing. Let's not even get into the cluttered, haphazard layout of the store. I'm all about supporting my local economy, buying primarily from independent retailers, but I won't be stepping foot in this hellhole again. read more

This place is like going back to the hardware stores of the 50's and 60's when they actually stocked parts and people really fixed things at home. I will always come here for hard to find parts and components for my homes infrastructure. read more

This place is stuck in the past and I believe they sold me a busted capacitor. Unfortunately for me they don't have tools to test the capacitors they sell...that's so strange. By the way I paid 42 bucks for a capacitor that was 8 bucks on Amazon. This guy knows what he is doing and is taking advantage of people. read more

Very nice hardware store in the Buckman neighborhood. Friendly faces and good pricing. Nice to have this familiar place instead of a large box store. The inventory changes seasonally, which is nice when you need a snow shovel in the winter or a screen replacement for the screen door in the summer. I'm a return shopper! read more

i needed a new igniter for my gas furnace on a saturday. I was charged $90.00, I found same item on line for less than half that price. Buyer beware! read more

These guys are knowledgeable, helpful and so nice. They also are always prepared when heat waves hit with a suite of fans and a/c units to choose from, even when the big chain stores have sold out. You may have to wait a minute to be helped at this small business, but it's definitely worth the wait so they can help you find exactly what you need. read more

Norman, the owner of Ankeny Hardware runs and operates an awesome little hardware store in Southeast Portland. Where the store might lack in size, it makes up with a huge heart. When you first walk in you begin to wonder how did they get so much product into that small store. It is merchandised well. They happened to be probably the one of the last retail stores to have portable air conditioners. I bought 3 of them from Norman. I knew that I was going to need to rent a truck or van to transport these units to where they needed to go, which was Newberg Oregon. Without any hesitation, he said he could get them down to Newberg. If ever anyone needed to support a small business, this one should be supported heavily. By far not in the same league when it comes to size compared to the big box retailers. But what you will get there is some awesome personalized service. And not sure, but if they don't carry a read more

Why am I writing a review of a hardware store on Yelp? Because these guys deserve it. I just bought a house and have been in three times so far, and each time, the grizzled vets on staff were knowledgable and helpful, coming out from behind the counter to solve whatever problem I've brought them. Over-the-top sincere, they even chatted up my little boy while I shopped and gave him a lollipop before we left. The last time I went in, they passed up the opportunity to sell me $50+ of stuff to recommend a free alternative that actually *worked*. I'm bringing these guys my business forever. read more

Locally owned family business. Huge selection in warehouse - just ask. Friendly. Good prices.

Ah, the old days of great customer service at a family owned small business! This is my favorite hardware store-excellent advice, kind workers, and great products. I highly recommend it. read more

They went above and beyond, several times. But it was during a July heat wave, rather rare here in PDX. Friends baby was born and ready to come home to a house without AC. Went to Freddies to find fans, they were out. Called Ankeny Hardware, they were already closed but the owner stayed open an extra hour so we coud get fans and keep the baby and new mother cool. Have been back many times since and always been impressed. read more

I went to Ankeny Hardware for the first time and had the best experience. To be honest we chose it for convenience, just a few blocks from home. However even if I move, this will be the hardware store that I go to. I needed some pvc pipe to build a DIY Photobooth. The owner Norman was so nice and helpful, and funny to boot! I loved the small shop vibe and would never have received this type of service at a big chain store. Keep up the good work guys! read more

Don't waste your time. Tiny dirty store still running on a card inventory. They rarely have anything useful, and when they do, it takes what seems like forever to get it and pay for it. Save yourself the trouble and go to Winks right up the street. read more

They did not have what we needed. We had to wait in line only to be told that it was the wrong line and was directed to the express counter in the back. Then we waited again. The goods that they carried seemed to be a bit spotty. read more

I really try to frequent this hardware that is near my business. Unfortunately they NEVER have what I need in stock.

Short version: Amazing service that you can't get at a 'big box' store. Long Version: We have a 1976 Carrier furnace which has been having trouble starting, while I was putting in a new 3-wire pilot that I ordered online, it wouldn't start... a downgrade from where I got it yesterday. While trying to move the electrode closer to the pilot, it snaps. It's 5:30 on a Saturday night. Everything is closed or closing. It's supposed to start snowing tonight. Monday is a holiday. I am freaking out and my girlfriend is completely furious with me. I am searching for any HVAC distributor in Portland that I can find. Johnstone Supply looks like they have something that will work, but when I call their after-hours number they don't work with consumers, just other businesses. They recommend Ankeny Hardware or Nor-mon Distributing. Norman C. at Ankeny totally saved me. They closed at 3pm today, but he met me at the store at 7pm (for a very reasonable after hours charge) and sold me exactly what I needed. It turned out my old electrode wasn't passing enough of a charge to light the pilot, so now my furnace is starting great. We have heat again! I can't thank you guys enough! I really lucked out here. read more

Avoid this store unless you went very rude service! I went in to buy an appliance and when I asked a couple of basic questions about it, I received very condescending answers from the Salesman. He was giving me a very hard sell and grew very impatient when I said I wanted to think about. I walked out because I couldn't take the rudeness and the used car salesman approach. When I got home, I looked up reviews of the appliance and discovered it was of low quality. Probably why he pushed me so hard to buy and was so upset and rude when I declined. They are not the only hardware store in town, though they sure do act like it! read more

I rarely write a review but this time I feel the need to pass on my thanks on line. My air conditioner went out last week on one of Portland's (rare) hot days. Was told I needed a capacitor. The repair company estimated $350 for the part and install and it had to be ordered which would take three days. A friend referred me to Ankeny Hardware. When I showed them my capacitor (the counter person called it a "dual") they also told me it would take three days to get. Then the counter person went into the back area and came out with two "single" capacitors and showed me how to connect them to make a dual. Best thing was the price-it was less than $50. I stuck around to browse afterwards and also found a great pair of small pliers perfect for my jewelry making and they were made in the USA for only about $15. Ankeny Hardware is my new best friend! read more

The neat thing about this place is that you get to/must tell your life story and have a lengthy conversation about ANYTHING AT ALL regardless of how many people are waiting. Sometimes I just go in when lonely and want to shoot the breeze. read more

I have been in the store many times over the years and i love it. yes sometimes the prices seem higher, but everything lasts longer too. It is worth it to me to not only buy quality items, but to also support a local store. the staff are wonderful and very very helpful read more