If I could give 0 stars I would. We came in to buy a ladder. The older guy at the front desk was helpful and pointed us in the direction we needed. The younger helper guy that was supposed to help us girls with the ladder. Didn't care to help us with it. He had a lazy attitude about his job and is a bad listening. Simple task like helping customers putting the ladder on the of the car he didn't want help or do as an employee until we was struggling and a random stranger stepped in to help us then he all the sudden wants to "act" like he can help us with it too. Your helper guy sucks you should rethink him. read more

Great hardware store... knowledgeable staff who take the time to help you find the right tool/implement for whatever project you're working on. For a smaller store, it is well stocked. Check them out and shop local! read more

Let's support family owned this year, I thought to myself! They do have it all I feel and prices are reasonable. Employees here are super friendly and helpful even if I lm just getting some firelogs, LED lights, they always point me in the right direction and give me tips for DIY projects. They Al have automotive items and garden essentials. read more

Hankins Hardware True Value - Office essentials - Hardware Stores Near Me - Portland, Oregon

Old school neighborhood hardware store, you know the kind. Small footprint packed with inventory that makes you wonder if any of it moves. Narrow aisles, shelves stocked with obscure but necessary items. Searching for a specific screw-chair leveler-type-thingy, I waited outside in line hoping to finally find the part I needed for my balcony chairs. Assistance was immediately offered and after checking out the piece I brought with me, the clerk figured out a solution putting together two separate pieces which he then somehow combined into one. Problem solved! I've been here a few times over the years, but usually forget they exist. It's not on my main path anywhere, but yesterday as I was heading up MLK, I saw the store and immediately pulled into the parking area. Thankfully I had the old piece with me and was thrilled to check this off my to do list. In addition to the hardware stuff, they have garden supplies, seasonal items, ability to make additional keys, paint, chains and so much more. But it's the personal service and their resolve to help solve problems that will keep me coming back! Thanks! read more

Unless you need to choose between 10 air conditioner models, small hardware stores are better than large hardware stores. I was driving out of town and realized a piece of gear was broken. Stopped in, got the part, helped me fix it read more

Surprisingly well stocked hardware store. Not sure how they manage to cram such a variation of stuff into that modest space. Very pleasant and helpful staff; moderate prices. And it's walking distance for me (woo hoo). read more

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With such an unfriendly attitude these guys lost my business forever. Having Lowe's a few minutes drive from that place who needs to put up with that nonsense. read more

Always an unpleasant experience. Too bad because they are the only hardware store in the neighborhood. Saves time to run in, rather than driving to Lowes and HD. The staff are rude and honestly bizarre. Very strange place.. I would go to Ace on broadway read more

Always friendly, always helpful. They answer the phone with an attitude of truly wanting to help solve my problems and if they don't have something they are honest and will refer you to the next best place. This is my go-to place. Bonus - they have a diverse staff which adds to the welcome feeling. read more

I've always loved True Value hardware stores and this is another great one. First off, they have free popcorn. I live close by so I've actually popped in just for a bag of corn and left and they're always nice about it. Their prices are very comparable to the big boys, Home Depot and Lowes, but you don't have to drive to the edge of town and ou get to support a cooperative. It's also amazing how much they can pack in such a little store. It's very rare I can't find what I need. I dock them one star because their gardening supplies are sub par. They had no sharp hoes, just blunt, cheap ones. read more

The store hours they have posted are incorrect. They know this and refuse to change it because there's a small fee associated. They told me they didn't wanna pay the fee. They acted like they just could not be bothered with my complaints about this discrepancy. Very annoying. Never going there again. read more

Are used to go here because it's my neighborhood hardware store however every time I go there there's one particular guy who is so condescending to me. I can't tell if it's because I'm a woman or if he's just a really angry person. But I just can't go there anymore read more

I appreciate the based on employee and customer bases, sometimes an establishment needs to continue the requirement for masking - even after a mandate expires. Anyway, wearing a mask didn't keep me from finding the screws and washers I needed to finish my project. Saved me a long drive to the big box stores! Thanks, Hankins Hardware!! read more

This place is the epitome of your friendly neighborhood hardware store. They even have the popcorn machine that was a staple of any visit to a hardware store when I was a child. I am constantly amazed at the array of products they have. They don't have EVERYTHING but they have rarely failed me when I need something for a project I didn't fully plan out or when I run there to get supplies for an emergency repair. Their prices are pretty reasonable too and the slight cost difference is usually less than the hassle and cost of gas to go to a big box hardware store. Also, their small staff is friendly and knowledgeable. They are in the middle of a remodel and I cannot wait to see what that brings. read more

WEEKS AFTER the mask mandate was lifted the owner literally threw me out for not wearing a mask. Keep in mind this is AFTER the mandate was gone. He refused to sell me the bolts I needed and wouldn't answer my question about why he was still requiring masks! He said he wouldn't argue it, but I just wanted to know why, not to argue! I went down the street to Parr. They understood the mandate is lifted. So do the other dozen stores I went to this week! read more

Favorite hardware store. Super helpful and they have free popcorn and tons of non-hardware like items (kid swimming pools, freezer thermometers) as well as hardware items, gloves, soil, sprinklers, chain link, shovels... my yard thanks them. read more

Yay for local hardware stores! You know, I live really close to a Home Depot, so ashamedly I end up there decently often when I'm mid-project and need something. But for a lot of reasons I'd rather shop at a store like this. Why? 1. Friendly people. I strolled in here in search of a tub for a party and I thought I might not be able to find it. The welcoming staff hooked it up, pulling out "the tall ladder" and climbing up to the shelf to grab said tub. 2. Prices. The price I paid for my tub was actually, I think, less than I paid for the same tub at Home Depot. 3. Did I mention the people who work here are friendly? Well they also seem pretty grateful for my business. That's something I never get at a chain. 4. Shop Local. More of the money I spend here will stay in my community. That means a lot to me. Yay for a friendly, local, neighborhood business with private parking off MLK that stocked what I needed, when I needed it. read more

When I was a little kid, my Granddad would load me and my identical twin into his pick-up and take us to town with him to run errands. Granddad was a real man's man: retired from the railroad; salvaged scrap metal; built chicken coops and rabbit hutches; had his own workshop full of tools. He would take us with him to the junkyard, the post office, the feed store, and the best place ever...the hardware store. Hankins IS your Granddad's hardware store. The minute I walk inside this place, I start waxing nostalgic. It's like a time machine has zipped me back to 1965. It's the kind of place where you can walk up to the counter with a rusty wingnut and tell the guy, "I need something just like THIS," and he'll do his darnedest to find it for you, or send you some place else that does have it. The service is friendly and helpful. The cash registers are right near the front door and the clerks ask if they can help you find what you're looking for as soon as you walk in. These are over-all wearing folks who actually appear to know a thing or two about the hardware they're selling. Imagine that? This isn't a big store, but if you have a toilet to fix, some shelves to mount, or a wingnut to replace, you'll likely find the stuff you need to get the job done. You certainly won't get lost in a cavernous warehouse store, where it takes you thirty minutes just to find where they keep the wingnuts. read more

The sister ship to Hankins Hardware on Hawthorne, owned by local Lois Hankins, offers the same great service, selection, and remarkably good prices as the other store. They do special orders, and offer a variety of services. I've been a Hankins Hardware customer since they opened, they are a great resource for our community! read more

This hardware store sucks. I only ever went there because it's the closest one to my home. It's too crammed with shelves and displays, the people here are NOT helpful, it's generally just bad. "I don't know what you're talking about." That's high on the bad customer service things to say. I've thought that in my head a million times while dealing with customers, but I've never, EVER said it out loud. Maybe he was too busy eating popcorn to do his job. So I left. I walked out. I let the entire store know of my displeasure when Mr Popcorn claimed he was trying to help me (maybe he's never helped anyone and doesn't know what that's supposed to be like), which is not my normal thing at all. But I'd dealt with Hankins' crap for too long. I'm over it, and I'm over this place. Beaumont Do It Best, you're my new hardware store. You're worth the Car2Go time. Hankins, you suck. I'm not coming back. read more

I will go into any hardware store in any ole town. I love them. Everything in a hardware store is so useful. It is encouraging. Hankins is close to home, and this makes me so happy. I can pull into the parking lot with those great hand painted signs and know I will find what I need. Everyone is friendly and helpful. Genuine. These really are the most important things. Plus, they have what I need or they will go out of their way to help me find it. Thanks, Hankins. read more

I am a fan of Hankins! Whether I'm getting a new key cut, getting energy efficient light bulbs or stripping paint off an ugly painted dresser Hankins is my first stop to get the job done. Friendly staff as well. read more

Hankins Hardware is hands down one of the best local hardware store I have ever been to. Between the complimentary popcorn and the vast selection of products, I am always leaving there completely satisfied. In the work I do I find myself often needing some very specific part or tool, something so obscure or random that I figure I can only find it in one of the big box hardware stores, some place with almost limitless selection. Most of those times, I decide to check out my local store first, and just about every time I am shocked to find it there at a price totally comparable to anywhere else. While I usually prefer wandering around aimlessly till I stumble upon what I'm looking for, if I'm in a rush, there always seems to be knowledgeable staff available to point me in the right direction. I find a reason to stop in here a couple times a week to pick something up, and so long as I'm living in the neighborhood will probably continue to do so indefinitely. Between this place and Parr Lumber down the road, I've got just about all my home improvement needs covered without having to travel out to big box store land, which is awesome! read more

I love having a good-sized hardware store close to home, but the customer service here has just not impressed me. Hankins Hardware does have a pretty good stock of items, and is always bright, clean, and organized. However, the staff is often kind of rude and dismissive, and many don't seem to know the store very well. The thing is, before I lived in the neighborhood, I stopped by a couple of times when I was passing through and the service was great. I remember breaking a bolt on an old bike and they were super helpful in figuring out how to patch it together until I could get to a bike shop (most hardware stores don't carry the size of metric bolt it needed). I don't know if they changed management or what. One of the first times I went, I called ahead to see if they could cut a couple of 2x4s to size for me, and they said sure. I showed up with the wood and was informed that "management doesn't like us cutting boards for customers", so they couldn't do it - after I'd lugged the wood there. The next time, I was looking for a particular type of screw and was in a bit of a hurry, and was shown to a huge wall of screws. When I turned around, the employee was gone - didn't even bother to utter a few words about how the screws were organized, or help in finding the very specific item I was looking for. Another time, I asked where I would find thermostats, and the employee said he would ask. He disappeared and never returned, so I found the (very small selection) of thermostats myself. These are just a few of many examples - I live nearby so I stop in often for an item or two. I still go to Hankins, I just have lower expectations now. They have a good selection, but you really have to find things yourself, and I don't expect the kind of friendly, knowledgeable advice I have gotten at other hardware stores. Also, FYI the lot is VERY small and the parking spaces are really tight. You're better off finding street parking nearby. If you have a big SUV or a truck it won't fit in the little side lot - I had enough trouble parking a little sedan in the teeny spots when there were other cars there. read more

Friendly and quicker than big box stores. Love they have have free online order pickups as well as you can walk in, ask for what you are looking for, be brought directly to it, and purchase it in under 5 minutes. read more

Always 3-4 employees roaming the store, ready to help. Any fastener on the planet can be found here...but an amazing array of hardware staples are present in this compact space. Fair prices. Hope this place never goes away. read more

This is my new go-to hardware store. They are knowledgeable, helpful, good prices, off-street parking, and I haven't encountered long lines. For 20 years I've gone to Beaumont out of habit. Recently the lines there have been long, and the people minding the line can be less than friendly (I asked one to hand a note to the person helping me inside earlier, and he accused me of trying to "cut the line" - uh, no, I already waited in line once and asked you to hand the paint guy a note). Why did it take me so long to choose Hankins on the regular? Today one little tip about which screws to buy made life on the extension ladder a lot safer as we put in a new fascia board. Love this place! read more

Weekend staff very friendly and helpful. Weekday staff much less so. Ironically, the weekend staff seem to be a younger group of people and that usually doesn't bode well for quality of service, but their older counterparts seems grumpy as hell. read more

Fantastic staff, knowledge and safety precautions. This store always surprises me with the amount of stock for such a small space. I always prefer to spend my money here. read more

Great service even on the phone! No they don't have everything but really most of what you need and they have great ideas to make things work! read more

Randy was mean to another one of the staff people, saying "you don't need to ask me to do that" when the other staff person was trying to be helpful. He was also unhelpful and short with customers. Randy seemed like he didn't want to be there. Logan was great though -- very helpful and great demeanor. Good job Logan. read more

I really want to like Hankins, since they are my local hardware store. I've been here a few times when I need something quick for the house. As a small hardware store, they are never going to be able to compete with Home Depot or Lowes in terms of selection or price. So they better have awesome customer service and advice. My experience has been very mixed. I got some good help when selecting heater filters and a few other odds and ends. However I was advised to get a type of paint for my kitchen cabinets that ended up being totally inappropriate for the job. And the staff at the cash register is usually not all that friendly. I'll continue to return because they are so close to my house, but for a larger job I'm going to unfortunately head to the larger chains just a few miles up the road. read more

I came in looking for a way to connect IKEA plumbing to my existing plumbing. An employee at Home Depot told me it was impossible, but I walked in here and was helped in minutes. The guy said nothing was impossible and helped me piece together what I needed. I now have a working sink and a new favorite hardware store. read more

I'll keep it short. The guys here are awesome. Do you have something you want to do? I'll bet money that the staff at this shop genuinely wants you to do it, too. Ultra helpful, friendly guys that won't hesitate to tell you where you can go if they can't help you. I've been in there three times now and they're as helpful and sincere without being the slightest bit pushy or overbearing as anyplace I've ever been. read more

Had what I was looking for, staff was friendly and nice. A busy little hardware store that is conveniently located off of MLK with their own parking lot. read more

This place is a local treasure. The staff are incredibly helpful and help you get what you need quickly. Prices are reasonable.

I've been here twice for last minute construction needs. It was close to my job sites. It's an ACE so I always expect everything to be really expensive vs a big box store. It seems they have a little bit of everything crammed into that little space. Today I needed pointed in the right direction and I was helped courteously. read more

Some of the worst customer service I've ever seen by a few select employees. There are some that are helpful but there is clearly a group that are mistreated and/or suffer from depression from having to work there. It's local so I'll still go there to pick up what I need in a pinch but it's rarely a pleasant experience. I recommend avoiding it if you can. read more

A great neighborhood hardware store with knowledgable, friendly employees. For a store of their size they have a surprisingly large selection of products. My only gripe is sometimes they are out of stock for some items. read more

I just can't get enough of this place. Old hardware store feel. Knowledgeable staff. Got a little bit of everything and if they don't have it-they gladly point you in the right direction. They've saved my arse more than once. read more