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    Hankins Hardware True Value

    3.7 (48 reviews)
    ModerateHardware Stores
    Open 8:00 am - 5:00 pm
    Updated 1 week ago

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    12 years ago

    This place is a local treasure. The staff are incredibly helpful and help you get what you need quickly. Prices are reasonable.

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    Page 1 of 2

    Ask the Community - Hankins Hardware True Value

    Review Highlights - Hankins Hardware True Value

    Their prices are pretty reasonable too and the slight cost difference is usually less than the hassle and cost of gas to go to a big box hardware store.

    Mentioned in 2 reviews

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    Hippo Hardware

    Hippo Hardware

    4.1(139 reviews)
    2.0 miBuckman, Central Eastside, Southeast Portland
    $$

    This store is a Portland institution. Recently they made a plea to the public saying they were…read morestruggling financially and please support local businesses. I agree and when I needed a small item, this is the first place I went. The woman working was rude and unhelpful, so I left. Upon leaving, I saw racist graffiti on the pillar of their store. Two weeks later, the racist graffiti is still there. It's too bad they choose to leave it. Poor experience overall for sure. * edited to one star: hi again Steve. I removed the previous review because of your reply that named the employee I complained about. I cannot allow her name to be used, it's unethical. My behavior is, as always, honest and completely unproblematic. How about you erase the racist graffiti, or do you not even know Billie Holidays music?

    I love that this store exists. They've been around Portland for almost 50 years. They are a salvage…read morestore specializing in hardware, lighting, and plumbing from 1860 to 1960. Really, I see two use cases for the store: 1. If something breaks in your old house, you can bring it in to show to them and see if they have a replacement. 2. If you have time to kill and want to get lost, you can wander around their giant maze of a store, looking at stuff. I'm not sure the store is organized enough to be useful for large projects. For example, if you wanted to get a full set of cabinet knobs, or multiple windows, you may or may not be able to find matching ones of them all. But if you want one of each to replace your current ones, sure! That said, staff has always been great. They do their best to help and know the store better than anyone. So if you're looking for something specific, it's worth it to ask. You can email in with pictures and they can look around for you. They accept returns for two weeks which is great because sometimes, no matter how many times you measured, what you got doesn't fit. Some of the descriptions on their website that really ring true: "we are mostly just a wacky junk store" "it may take many days to take a good rummage around" "we offer assorted collectibles, trinkets, whatnots, and whoziwhatsits" And be sure to look out for hippos of all kinds distributed through the store! Maybe a fun scavenger hunt for kiddos?

    Photos
    Hippo Hardware
    Hippo Hardware
    Hippo Hardware

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    Broadway Ace Hardware - We kept a lot of the historic charm of the building when we did the renovation. These bricks are almost 100 years old!

    Broadway Ace Hardware

    3.9(60 reviews)
    1.2 miLloyd District, Broadway District, Northeast Portland
    $$

    I bet it's a blast to work here. The man at the register was talking excessively to customers to…read morethe point of them trying to walk away, looking very uncomfortable. I placed a pick up order from online and the cashier called the pick up order to be brought forward. The customer service and cashier argued back and forth about whether or not I even placed the order or was at the right store. I confirmed the information through the cashier while he was quite literally hacking up a lung. I can only assume how condescending the customer service people were with how the cashier was also sour to me. Eventually someone else came up to take the line and told me I could go back and they'd fulfill my order. Dumb and dummer were trying to redirect me to purchase a different bag of salt even though I'd already paid for what I wasn't getting. The system ace hardware was pretty stupid and this review isn't about how they couldn't fulfill my order, I don't blame the customer service people for the mix up because that was out of their control. The customer service employees (several. Very braindead expressions) just shrugged and said the only thing to do was cancel the order through my phone. Thank you for reading this novel of a review. Probably a sitcom working there and free entertainment to shoppers. Expect no service. A man was also waiting (from the time I arrived in the store until a little before I left) for a case to be unlocked. Surprising it took so long to help the man considering the group of 19 year old alternative kids in the back.

    Service, service, service!…read more Why shop local? Knowledgeable, friendly, escorting, smiley, sleuth-like service till your question is answered. Find it at ACE. When folks say it is cheaper at the big box corporations ~ for the most part everything needed is usually found here and a closer drive. The local neighborhood community relationship is what keeps us coming back here. Something different when the staff call you by name and say see ya next time. This place gives better service than most restaurants and do not expect a tip!

    Photos
    Broadway Ace Hardware - Storefront.

    Storefront.

    Broadway Ace Hardware
    Broadway Ace Hardware - Classic photo

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    Classic photo

    Rejuvenation

    Rejuvenation

    1.8(231 reviews)
    2.5 miCentral Eastside, Industrial District, Buckman, Southeast Portland
    $$$

    I ordered a cabinet that came in 2 months later than initially estimated…read more We finally received the cabinet and had it installed. The countertop fabricator accidentally lightly damaged one of the doors during countertop installation so I called rejuvenation to order a replacement door only to be told they do not sell parts and they refused to give me information on the manufacturer so i could order a new door. They also refused to let me speak to a supervisor. I would never order products from them again.

    This is a review of their online store. Many years ago I…read morecame upon this place...when it was only lighting and some salvage stuff. Boy, it was great. 5 stars. Now, since it has been bought by Williams Sonoma...it is zero stars. I mean, I ordered a bathroom shelf two months ago. There was no mention on the website that it was out of stock. The date of delivery was to be one week after my order was placed. Well, when the date came and passed I looked back on line and found out it was back ordered. And delivery was expected in the first week of July. Nope. When the first week of July passed I checked back and the item - a simple glass and brass bathroom shelf - remained on back order. And the new delivery date had slipped to the second week of July. Nope. To this date it remains on back order and every few days the website changes the delivery date to...whatever. I called customer service and the clerk told me the item had just arrived and will be shipped immediately. I am not holding my breath! Get a grip Rejuvenation founders and buy back your company, otherwise your legacy will be crap!

    Photos
    Rejuvenation - Back entrance and parking lot

    Back entrance and parking lot

    Rejuvenation - The rack looks like it's in place

    The rack looks like it's in place

    Rejuvenation - It's just glued on and has actually separated after just a few months of use

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    It's just glued on and has actually separated after just a few months of use

    Hankins Hardware True Value - hardware - Updated May 2026

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