I bought a sump pump, never opened it. When I tried to return it, the guy OPENED it at the check out stand and said that I can't return it because it's open. Yet I didn't open it he did. Then they told me to go on a website to get a refund. Don't shop here, go to ACE or Home Depot. read more

Harbor Freight Tools - Brand new and unopened - Hardware Stores Near Me - Portland, Oregon

We love this chain! Depending on what you're looking for, or how long you plan on using it, they have a great variety of products at affordable prices. We've purchased tool boxes, a variety of electric tools, hardwood dollies for moving furniture, tarps, packing blankets, tie downs, batteries, gloves, floor jacks, creeper, variety of tool sets, hand truck, shop stools, chain, etc. You do have to be careful buying some things here as some tools may not last as long as some of the higher quality name brands. They do carry a lot of 'made in China' tools, hence the cheaper prices. It's a great source when you need a tool for a specific project and don't want to pay high prices for a tool you'll most likely only use once. read more

Harbor Freight Tools - Hardware Stores Near Me - Portland, Oregon

Bittersweet. I enjoy browsing the aisles, so many items are cheaper than anywhere else. It's the place for low dollar stuff like: latex gloves, zip ties, handheld tools that you'll use a few times, small household and toolshed items, etc. However, I'd pass on items that affect your safety. And I'd probably pass on anything over $50 too. Returns are a minor pain! Long lines and the (nice) cashier is trying to cross-sell a protection plan to the person in front of me. She slowly requests and inputs the customer info while the line continues to grow. Unreal! When it was my turn to return an item WITH receipt, they require address, email, phone to create a customer record. Get with the times man, that kind of return policy BS is why people flock to Costco, Amazon and Walmart. read more

Visited the Beaverton store recently. Lisa and Ryan helped me find a battery charger for my husbands car. Very helpful. Found myself thinking that if I was having a bad day, I should just stop by and see Lisa and Ryan. They would brighten my day. Thank you read more

Harbor Freight is a visible symptom of our postmodern condition, like Walmart. But it serves a purpose. Tools fall into two categories. Keepers and Other. Other means they might be lost, doesn't matter if they break, or they are inherently unbreakable. Harbor Freight supplies the Other category, and does so competently. Generally hammers are inherently unbreakable. So there is not much immediate functional difference between one from Harbor Freight and a craftsman one. Not saying there isn't a psychic difference in hammers, and maybe those Keeper hammers are ones to be left to progeny. Things with motors are different. If you are going to use a motor item continuously, so as to cause it to fail if it is going to, within the warranty period, go ahead. But if you want a motor item that is a Keeper, you can't afford to fail on the job, or you expect to use on and off over an extended period, beyond the warranty, Harbor Freight is not your supplier. The warranty period is a useful, though inexact signal of manufacturing quality between maker and customer. The Toyota Way, Six Sigma and the like capture the value of quality in manufacturing, and the durability of the end products. Most Harbor Freight products don't get that. But even so, I have bought 5 pound hammers, claw hammers, tape measures, electrical multimeters and a highly useful laser level from Harbor Freight. They are a source for China Inc solar panels for experimenters. They also have regular sales. I am not down with their Chicago Tool brand. Just call it Pearl River Tools or something. Don't dis Chicago. Many tools or parts for tools from name brands are made in China today. But those brands enforce quality standards on their factories. Harbor Freight is a mixed bag on quality standards which throw their tools into the Other category. They are cheap though. Harbor Freight is a view into China's manufacturing world too. In addition to useful tools, they sometimes have oddities like electric fly swatters, which have a multitude of attention getting disciplinary uses. I've always found the staff polite and they know which aisle things are on. But they are not there to give construction and project advice. Harbor Freight has heavy metal tool bargains from China Inc. Caveat emptor. read more

What guy doesn't like tools, especially CHEAP tools! I have been shopping at Harbor Freight for a number of years. I used to go to a few different locations while I was living in Texas. Most people order from their online site. A buddy of mine didn't even realize there were locations by him in Texas. I'm sure he's since visited a store or two. I will admit that the quality of the power tools aren't going to be Black & Decker quality. But if you're the type of do-it-yourself at home kind of person that doesn't break out the tools every single day, then these will all do the job you want them to do. Another friend with buy several drills at one time, so when one dies, he just opens up another one. I have several tools from them and all have preformed admirably. I do love this place. My only problem, is that when I go in to Harbor Freight I always find one two many things I don't need, but manage to buy anyway. Geez, a machete for under $5, why not??? How many people can say they own a machete? I CAN!! Although it's sitting in a storage unit and I have no idea how I will ever use it.... oh well. It's still cool. So, in a nutshell, go here for inexpensive tools for around the house kind of stuff. Tarps, moving blankets, brooms, garden tools, car repair, air compressors, hammers, axes, wrenches, sanders, work horses, dollys and battery chargers. It's all good. Just go. read more

Ordered the wrong generator at 2:00am. At 11:30am I realized the error and tried to cancel the order via a call to customer service directly. THERE IS A 3 HOUR WINDOW called REMORSE CANCELLATION. Once that window closes there is NO WAY to prevent product from shipping even though nothing has left their warehouse!! They get to keep my $500 and I have to wait to receive this generator only to request a return goods authorization and ship it back THEIR EXPENSE. I wonder if corporate realizes how much money they spend on shipping incorrect or cancelled orders? Time to revisit their internal processes. UTTERLY RIDICULOUS!!! read more

Chris the store manager was extremely kind, patient, and helpful while he helped me and my partner troubleshot our headlight problem. He went above and beyond and even got his hands dirty, fixing all of our problems. While helping us, he was also checking in with all of his workers and making sure they were doing ok. He should get employee of the month !! read more

You can't beat the rock bottom prices here! And every few weeks they have newspaper coupons for free items. Let's face, almost everyone likes getting FREE stuff :) Some of my free items have been pretty awesome: 6' x 7' tarps, LED flash lights, heavy duty kitchen shears/scissors, heavy duty measuring tape (my favorite freebie so far). Most of the employees are very friendly, helpful and knowledgeable. The store isn't very big, but amazingly they have a lot of choices and great inventory on their shelves. read more

WOW!.. The worst customer service from the employees. Went in to purchase a lot of painting supplies, we were given a budget of $1400.00 dollars to spend between 3 house painting jobs in the North Portland area just off Williams. We went into Harbor and the chick (Talia) that works the front register would not even acknowledge our existence?... Even after saying HELLO to this "Human Statue" She literally rolled her eyes and never responded as we walked into the store. Apparently, she's really good at just standing there and just rolling her eyes at people and not making anyone feel welcome!... So if management is going to hire staff to greet their customers who walk through the door like this and NOT offer any assistance and that's the first impression that they want to give, then we will be more than happy to take our business elsewhere and WE DID!..... Don't waste your time or your money at this place, you'll just pad the pockets of rude register clerks to mistreat you and make you feel unwelcome!... Shop elsewhere and support a much better local business but definitely NOT these Snobby Idiots!.... read more

Very rude and unhelpful staff, dont seem to know where anything is but they'll surely let you know when your mask is not 100% covering your face. A sassy young lady followed me around making sure i had it over my nose(i was chewing gum so it came down) so i took my business to home depot and I recommend you do to read more

I love this place! I am by no means a handyman.... that said, I am a homeowner which kinda makes me a handy man in training. My neighbor recently recommended this place after I complained about needing some garage accessories. I went into this store and found many reasonably priced tools.... I also found other things that were priced excellently that I didn't know I needed. The staff was very friendly and asked me more than once if I needed any help. I will definitely be back! read more

This place is amazing. You get front row seats to the full range of nuts and bolts (I'm talking about the people who shop here, myself included!) from whack-a-doodle to space commanders. There are few very clear ways that we can support China. This is one that's easy. I buy tools, garden items, household items, electrical items, and sometimes hardware items from here. Many of the things are total crap and I always feel like a chump for thinking "Maybe this time it'll work better?" then again, there are a handful of really useful tools I've bought here that have been doing their jobs for years! The staff at this location, like the one in Gladstone, is pleasant. Sometimes they share a bit too much about their hardships but so do the folks at my local hardware store. I would suggest that you steer clear of things like: wall anchors some metal screws (they tend to be cast poorly and the heads are not centered) some plastic gardening items like water nozzles, statuary, etc. (they break, spring leaks, fade quickly, crack, and are likely NOT BPA-free) Check out Harbor Freight, give it a whirl! The Sunday paper usually has coupons in it. 20% off one item is a sweet deal! read more

It's not Ace Hardware, my all-time fave, and very little you buy here is going to last very long. A friend bought a relatively inexpensive little trolley/cart sort of thing that she could pull around while doing yard work. The friend is pretty handy, so while I hung out, she put the cart together good and tight. Unfortunately, within a couple of weeks the cart started collapsing, and when the friend tried to put it back together, the screws stripped and then nothing could be done. She had to go back and buy another better quality cart at a higher price elsewhere which she admitted she should have bought in the first place. But it's pull of the bargain, which is what pulls you in here to buy. As an aside, everybody who worked there was friendly and helpful, and it's a pretty good location. It is fun to walk around and look at everything too. Just keep in mind you get what you pay for here. read more

You've got a great manager in Portland that helped me the minute I got in the door. Got me the item loaded on my truck and thanked me for my business. Best harbor Freight Tools experience ever. Can't remember his name but we'll meet again cause I trust him. read more

Harbor Freight!! Woo hooo!!! I love the HF idea: go directly to China, India, etc., buy stuff from the factory, and have them put your name on it. Target customers who don't need heavy duty name brand status tools. Add in a sprinkling of other items (garden and patio, trailers, etc). Provide a no questions asked exchange policy and provide spare parts (from the headquarters) at reasonable prices. Send out flyers weekly and send out coupons regularly. A lot of these tools are homeowner / weekend mechanic quality (not a bad thing). Some of them are quite good. Typically, their tools are a better value than Sears, Home Depot, Fred Meyer. You'll find that you can buy an entire set of tools for what one or two of them would cost elsewhere. Want to work on you car or bike but don't have a lot of cash? This is where you want to come to tool up. Big sets of metric hand tools at great prices. Are you an art student and you need, say, an angle grinder for a sculpture that your working on? Yes, that $20 angle grinder, often on sale for $12.99, will really do the job. Is that $40 bench drill press any good? Yes, it works fine. Rent a tile saw for $50 a day? Heck no, buy the $55 on sale tile saw, cut them puppies up, and then sell it when you're done, or lend it to your friends. Their air tools are a great value and hold up pretty well. Those umbrellas for patio tables that are $80 at Fred Meyer? $6.99 at HF. Story: I bought an air compressor from them. I was wheeling it out to the back yard and ran it into a wall and broke the air filter off. Oops. Called them up to order a replacement, figuring it would be $10-20. Nope, it was $1.79, but because the compressor was still under warranty, they sent it for free. I tried to pay for it but they wouldn't take my money. Before Interstate got gentrified, HF was sitting there in an old Safeway store, and visited by some decidedly odd customers (is he really wearing leopard stretch pants? he's got to be 60 years old). It was always an adventure to go there. Staff tended to be weary and a tad burned out. So Interstate got upscaled and HF is still sitting in an old Safeway, and they did remodel the store just a bit and the staff is a lot happier than they used to be, they're actually friendly and helpful. Only down side: I always buy way more than I intend to ;-) read more

Harbor Freight rocks. Cheap tools that will do the job just fine when you're not planning to need to use them often. Don't get me wrong, they carry some decent quality stuff. However, the majority of their items are budget versions made in China or Taiwan- but don't think that's a bad thing. When you absolutely need a particular tool for a certain job but can't borrow or rent one, it's MUCH cheaper to get it at Harbor Freight than buy a professional grade tool that's just going to sit on the shelf. They have a little bit of everything, hand tools, power tools, air tools, automotive tools, garden tools, basic plumbing, electrical, carpentry, and welding tools and accessories. There is also a good selection of stuff like duct tape and glue, painting supplies, wiring terminals, etc. Service is fine and most items are well stocked, just plan to spend some time on your first trip here, as there is a LOT of stuff to look at... I usually end up finding 2 or 3 things I didn't come here for but will be useful nonetheless. read more

Great hardware store for being so close into town. The staff have always been great and chipper to me. They're super friendly with returns. They're just a nice, friendly neighborhood hardware store trying to make it here. read more

Just so you know, a hammer CAN actually fall apart, which can be a very bad thing, especially when you are the one swinging it. Also had two different grinders from here arc in my hand while using. Now you know. read more

It's a great place to get tools of trade for DIY. The selection is very diverse and you'll find things you won't find at other consumer stores like pallet jacks, stand-alone engines, electric motors, specialized screw driver bits, etc. I would say its a mix of Home Depot, Farm tool store and Auto parts store. Recently this place adopted Best Buy culture. Certain items have a restocking fee. Customers checking out welders, air compressors and such are solicited about their "extended warranty plan". Return policy was better, but now they're more Best Buy like. Not that its a surprise but the long term durability is usually not well and many equipment and tools are not repairable down the road Great if you just need something that you don't need to last much longer than 90 days. read more

Harbor Freight is just right down the street, Comparable prices with Lowes, Home Depot, and Northern Tools...for your DIY tool and shop guy

Cheap stuff from china? check Dusting lady clearly annoyed that I asked for help? check. Waited forever and a day for help that never came? check. Staff didn't care whether I was there or not? check. Staff lacking personality? check will I tell EVERYONE I know about their crappy customer service? CHECK First and LAST TIME I will set foot in the place? CHECK AND CHECK Customer service disappointment of the day! read more

Ok... so they are not top end tools. But they are some of the best priced tools I have ever gotten. AND..... All the tools I have purchase there, over the past 5 years, are still working just fine. Stock is kept up well and the staff are knowledgeable and friendly. So I will be back. read more

I've always been treated fine here. Have never had a problem with their tools though I admit I always have bought hand tools or smaller power tools. It's not the biggest Harbor Freight but it's close and they always seem to have what I need so I keep coming back. read more

Harbor Freight is the kind of place you need to go for the things you can't live without that you didn't even know you needed. The cost of tools is more than affordable. They send out coupons with freebies & discounts for every purchase you make. When needing tools, I highly recommend think Harbor Freight first! read more

Crappy tools, crappy customer service, blah! I guess if I needed a tarp or a cheap yard gnome, or some weird off brand lawnmower, this would be the place to go. But don't bother asking for anything, your questions will be met by eyerolls and headshaking. read more

Very disappointing experience. The rude cashier told me they don't sell chemicals there. She obviously hasn't been down the aisle clearly marked chemicals. I won't be back. read more

Some tools looks cheep but most stuff is great. Love this place and today purchased drill set .

Pretty good assortment of specialty infrequent use tools. They were the only store in Portland to carry a 36" automotive pry bar which was essential for doing a Toyota truck suspension lift install. I wouldn't choose their tools for heavy use but are a great value for most diyers. read more

Every purchased tool with an electric motor has never lasted more than 2-4 days. These are throw away one time use, I bought a "heavy duty 2 h.p." chop saw it wouldn't cut warm butter. My bad thing is I waited about 3 weeks to take it out and try it, it is useless. Same with their hand grinders pieces of garbage. Save your many add additional 30% over their price and buy a good tool that will last 10x longer then their junk. The only thing you should buy is gloves, screwdrivers, tape, odds and ends. read more

Trashy, immature staff refused to honor extended warranty purchased by customer. Illegal? Regardless, watch out for their extended warranty policy! While I was browsing near the checkout a man came in with a pump that he had purchased that had failed. He was courteous and said something along the lines of "hi, I purchased your extended warranty when I bought this pump and it failed today and I'd like a replacement" he is immediately told he is not allowed to bring the pump into the store and needs to take it back outside because it "may have had fuel in it" (?). The pump was clearly for water and he nicely explains it was only used for water. Cashier calls manager up and asks if she can give the man (who spent extra money on an extended warranty) a replacement pump. No. They quote corporate rules about him having to mail this pump somewhere etc etc. Guys is finally like "listen guys I purchased this warranty with the expectation I wouldn't have to mail in a 100lb pump and wait weeks for a replacement, my boat is sinking right now can you please work with me?" Nope. They refused and sent him out of the store. The guy held his cool much better than I would have and got on the phone to HFs corporate offices. I purchased my items and left before I could see the end resolution but will have a tough time returning after watching this interaction. Never have I seen a customer be so respectful to such an absurdly rude employee enforcing a horrific company policy. Bravo to that guy. read more

''I love this store and love to browse up and down their isles which are always interesting to say the least? I never know what I will find? I bought a service cart on wheels for my ice cream business which I have had great use of? I use it for unloading ice cream from my S.U.V into my garage large freezer and some into the freezer in my ice cream Van! Having the use of this cart has saved me lots of time and is a great convenience not having to carry ice cream back and forth. Just load on the cart and roll it around. Very handy. Well here is the sad story! We bought another house this past July and moved to downsize. Unknown to me my well intentioned bride without my knowledge donated it with some other things to a thrift store here in Vancouver? I was not pleased when I discovered this had happened? I went looking for it at the guilty thrift store but alas too late it had been sold and very quickly too? I wasn't surprised at that at all? ? So I will be paying another visit to Harbor Freight to acquire another? Right now ice cream season 2018 has ended so I suppose that can/will wait until after the old year 2018 turns into 2019 before I do this for the tax purposes as it is a business expense. 5 stars*****! So I am giving notice I will be returning to Harbor Freight to secure a replacement but not until after the 1st of the new year? ''Thank you'' read more

Cheap tools, low prices, large selection. Can't go wrong.

Everything is dirt cheap and made in china, if it doesn't break between the front door and when you get it up you pretty much got your moneys worth. Also the place smells like burnt plastic. read more

Always a great place to go when in a pinch. Needed a tool and they had it for a great price. Guys working there know every tool in store and are always easy to talk to. read more

I was disappointed at the lack of customer service and selection of products. I was hoping to find a Black and Decker or higher quality cordless screwdriver, but only found a cheap $8 one. The cashier talked me out of it, so I asked where could I find a better one, and she pointed over there. I said I had been to that section of the store twice, and didn't see it. She kept saying, over there. No one was in line, so I would have appreciated her walking me over to where she was talking about, especially since she talked me out of buying what I was going to buy. I got frustrated and left without buying anything. I won't be back. read more

Everything I have bought here has broken very quickly. Drill bits seem brittle and snap, pliers look like they were made by children in sweatshops, and punches bend and snap. You do get what you pay for, and the very helpful staff cannot make up for the poor quality tools. read more

Make sure that you shop carefully. Some things are pretty cheap and will fail often. If you are not a professional then the tools will probably last for a while. A good example is the sliding miter saws. They sell for about $120 and have a 90 day warranty. I have had 2 of them fail out of 3. One was under warranty and the other wasn't. I now have a Ryobi that I got at Home Depot for $179 and it has a 3 year warranty and it's just a much better saw. I could have gotten the additional warranty for $25 and that would have been a 5 year warranty. I would never recommend getting a Harbor Freight sliding miter saw. Many of their impact products are not hardened and made of cheap steel. Hammers, chisels, breaker bars all have failed or get dull real fast. They are pretty cheap but if one doesn't use them often then they will probably do the job. For something that is going to get a lot of use get a quality tool. Other products do okay and to get them elsewhere would be very expensive. I got a 7 inch grinder with a cupped concrete grinding wheel and the whole setup cost what just the grinding wheel would have cost elsewhere. I don't do a lot of concrete work so this worked just fine for me and I have had it for about 3 years. Never get any gasoline powered tools from Harbor Freight. Yes, they are cheap to buy but that being said, they are cheaply made and getting any kind of service will be costly. They also have a ridiculous 90 day warranty. Get a brand name power washer for the same money and get a 3 year warranty on the parts and a two year warranty on the engine FOR THE SAME PRICE as the Harbor Freight model. Just be careful. Not all products are cheaper than elsewhere and not all products are cost effective. Expect them to be cheap and fail under heavy use. Do your homework and you will do alright. read more

It's doesn't cost anything to be nice and neighborly. So when your neighbors ask you to please sweep up glass on the sidewalk in front of your store, it should be a non-issue. The fact that these people refuse to be helpful to the neighborhood (when asked three times), shows that they really don't belong here anymore. I hope they close. read more

Bought a 10 gallon 2.5HP 125psi air compressor that runs great! Bought the generic Harbor Freight brand air compressor starter kit and it sucks balls. The only good items were the air coil and dual air chuck. The industrial quick connect plugs are designed to leak all your air out in less than 30 seconds. The air pressure gauge meter is made of cardboard and reads 50 psi when used on an empty bike tire. So buy your fittings from Fastenal or somewhere else. I repeat the air compressor that I got is extremely reliable and still gets from 0-125 in 2m:05s and puts out 90psi at free flow. read more