What a hardware store should be. Smallish, local chain. Greeted when I came in the door. Asked if I…read moreneeded help a moment later. Told him what I needed, and even though they didn't have it out front, he went and got some. I wanted road salt. I would rather have it and not need it than vice versa. And it's October. Winter is coming. But nowhere else seems to have it yet. Anyway, they have a ton. Come down here if you need it (winter 2024.) Every employee was helpful and friendly. They have the usual small hardware store selection of other things. I looked at a couple of things I might need eventually. Prices are a little higher than they will be at big box stores, but they actually had what I needed and helped me get it. This is off my beaten path, but handy today, and I will keep it in mind next time I have a project.

Always have what I need .. also makes keys .. staff is always right there to help or suggest some…read morethings to help me

There are signs posted throughout the store regarding items that are on sale that do not scan…read moreproperly. Upon further review after purchasing the Libman items they left an expired sign up. I spoke with the manager Jeff Lynn and he refused to honor the price and give me the refund required. This has multiple times at this location and they are attempting to overcharge customers on an ongoing basis. Make sure to check your receipts as they are operating under an illegal bait under the Ohio Consumer Sales Practices Act. I have filed a complaint with the state and county.

We needed a house key copied and they were super fast and friendly. I would drive across the city…read moreto shop here.

Pretty standard small, local Ace. Good, friendly, knowledgeable service. Decent selection for such…read morea small building. Lots of different useful things for projects, and repair parts for assorted items. I found what I needed pretty easily. Then I got sucked into their clearance aisle, with unusual useful items, and got a couple. They had stuff for lawn care because it's that time of year, plenty of tools, and more. Small parking lot but easily accessible. Decent prices. I will keep it in mind for next time.

Really great neighborhood store. Joe was very helpful, as well as another woman who knew a lot…read moreabout plumbing. Great store and staff.

I really want to like this small locally owned shop. But unfortunately, because they are an ACE…read moreHardware affiliate, many of the products they sell are ACE brand. I have found those products to be very low quality, often breaking after only a season or two of normal use. Neither the shop nor ACE offer any warranty, referring the buyer instead to the manufacturer's warranty. On occasions when I've made a warranty claim, the manufacturers have simply ignored those claims.

Been meaning to come forever but it's just not on my usual routes (how often do I say that?) I was…read morenearby today. I kept hearing how good it was, and that's not hype- service was excellent, on two visits from multiple people. Selection is pretty darn good for a small local hardware store. It's not tiny, but it's not huge. Lots of options for each thing we needed. Bright and open, nicely arranged, tons of things you need- and don't, plenty of impulse buy stuff set around, so watch yourself. Prices for those, and in general, are maybe a little high, but the location will be handy for many people and you can avoid the hassle and gas use of going to a big box. This isn't just an old-school local store- it's better.

Dave is the man over there! Always bending over backwards to find what you need. This is what I…read moreremember about the hardware stores in times past; and so hard to find these days.

I stopped in to get help with a wood staining project gone wrong. I got EXPERT advice! He took the…read moretime to not only pull the polyurethane and plastic mallet off the shelf for me. He also showed me exactly how to use my tools and products. I actually used a mallet for the first time in the store. This gave me the confidence to wield my mighty mallet alone at home. It's a small local business. It ridiculous to think they can price match Amazon, Lowe's or Home Depot. I always go to this location when I need help and I'm happy to pay a tiny bit more for my items. They guys really know what needs to be done.

I was in yesterday. I had been in a couple times before that, but yesterday, since I had to wait…read morefor a helpful employee call another Ace about pipes, I had a moment to wait & absorb the environment. The store was busy. All the workers were busy. But they all made sure to greet every customer & follow up with offers of help. The building's above 100 years old. It reminded me, while I was waiting, of the small town hardware shops my grandpa & I would hit when we needed supplies between roofing jobs. That was a great memory for me. Those background places in the past gather importance when folks are gone. Small shops navigate the big box waves through specialized products & good customer service. The folks here are doing great work!

Great customer service. Will definitely use in the future. I came in to pick up an order I had…read moreshipped to the wrong Ace and was all mad at myself because I did that yet they were able to reset the lock for me and I didnt have to go to another place and it was cheaper here. Keep it up Ace.

My old Peachtree patio screen door needed new rollers. None in stock would work. Bruce researched…read moreinformation on a parts supplier (PWD Service in Pittsburgh) and contacted me. He removed my old rollers so that I could sent them in, re-screened the door at a reasonable price, and put the new rollers on when they arrived. Bruce and another employee carried the door out twice as I had initially taken it home. Many thanks to Bruce and Zettler!

5 star elite customer service from Steve! Anything I need I would go to him for help!read more

Best customer service and always has what I need. The selection is always great and always stocked…read moreup.

Ace is still modeled after the hardware stores of yesteryear, which I personally love! Walking in…read moreto this establishment we were greeted and asked if there was anything we needed help with. They gave about everything you'd need there, ranging from fertilizer to power tool's. They are priced a bit higher than a big box store, but the knowledge and superior service makes up for it!

Customer service was very bland at this location, the younger boys refuse to help and will even…read moremake fun of you if you ask them for help. The selection is poor compared to most ace hardwares, and they could do better. Overall a bad ace hardware with poor employees with even poorer attitudes and customer service

I can always count on Ashville Ace Hardware to take good care of me. Everytime I go in to purchase…read moresomething they always help and give me great advice. Today I went in to make a big purchase of Milwaukee tools and Laurie gave me the best deal she could give saving me tons of money!!! Thank you Ashville Ace Hardware!!

Handy when I needed help with a house project. Stereotypical old guy who knows what he's talking…read moreabout patiently talked me through it. Exactly what I needed, and at the big boxes you might get slightly lower prices but you're taking your chances with advice (not that there aren't some of these old guys there, too.) Access is wonky from most directions; be careful. All the staff were friendly. Selection is pretty good.

It seems to be permanently closed. Sign on the door and has hasn't been open for months.read more