A great addition to our neighborhood as there is nothing else close. Always plenty of staff to lend…read morea hand finding exactly what you need and the owner goes WAY out of his way to help you too Thanks for bringing this store to this location

Circleville has been without a proper hardware store for quite awhile, and my father constantly…read morecomplained to me about that. Nothing will ever compare to what Jim's Pay & Save was, but this is a decent stand in. Shawn was so helpful. I came in looking for a sheet of brass for a project present for my fiance, which they didn't have, but after I told him what I was trying to do and showed him pictures, he recommended a different sheet of metal that should would work just as well. Long story short, I bought more than I needed, but that's my own fault (and an ongoing trend for me in hardware stores). I had everything I needed to make a beautiful sheet metal rose that my fiance absolutely loves. This Ace may not have everything you've ever wanted in a hardware store, but they do a pretty good job of having most of what you'd need, in a location that was in desperate need of a hardware store.

Standard Rural King. Free popcorn up front; this machine is fancier than the ones I remember, with…read morea fill button. I'm usually here for snacks: jerky, chips, big bags of bulk style candy. Also looked for cereal today but saw none. Plenty of house and yard and garden items, animal supplies, etc. Friendly staff. Decent prices. You can get trailers and propane. This one is right next to a Tractor Supply, so I wonder what the competition and cross-shopping are like.

Went to buy some baby chicks the lady working was super helpful every thing was same price and…read moresome stuff cheaper than what I seen on Amazon.

Best customer service and always has what I need. The selection is always great and always stocked…read moreup.

Ace is still modeled after the hardware stores of yesteryear, which I personally love! Walking in…read moreto this establishment we were greeted and asked if there was anything we needed help with. They gave about everything you'd need there, ranging from fertilizer to power tool's. They are priced a bit higher than a big box store, but the knowledge and superior service makes up for it!

My old Peachtree patio screen door needed new rollers. None in stock would work. Bruce researched…read moreinformation on a parts supplier (PWD Service in Pittsburgh) and contacted me. He removed my old rollers so that I could sent them in, re-screened the door at a reasonable price, and put the new rollers on when they arrived. Bruce and another employee carried the door out twice as I had initially taken it home. Many thanks to Bruce and Zettler!

5 star elite customer service from Steve! Anything I need I would go to him for help!read more

I've been shopping at Sutherlands for years. Dennis has always been super helpful, and I'm looking…read moreforward to buying my flowers there again. They have the best quality and prices.

The first guy took one look at my mask and then chose to help me the absolute minimum he could - he…read moreeven stopped looking directly at me, kept turning away and mumbling (I was exposed to someone with covid the day before and wanted to protect anyone I came into contact with!). the second guy mansplained the process of making plywood when I asked about the grades and quality, and then proceeded to tell me to go find a build plan to work from, after I told him I build furniture. Very unpleasant experience and I would NOT go back

What a hardware store should be. Smallish, local chain. Greeted when I came in the door. Asked if I…read moreneeded help a moment later. Told him what I needed, and even though they didn't have it out front, he went and got some. I wanted road salt. I would rather have it and not need it than vice versa. And it's October. Winter is coming. But nowhere else seems to have it yet. Anyway, they have a ton. Come down here if you need it (winter 2024.) Every employee was helpful and friendly. They have the usual small hardware store selection of other things. I looked at a couple of things I might need eventually. Prices are a little higher than they will be at big box stores, but they actually had what I needed and helped me get it. This is off my beaten path, but handy today, and I will keep it in mind next time I have a project.

Always have what I need .. also makes keys .. staff is always right there to help or suggest some…read morethings to help me

I am really impressed with this store. They are one of the…read morefew, if not only ones, that replace windows in household frames... others tell you to buy new. And the employees! They are SO effecient and KIND! The one running the register warmly greated everyone while checking people out, and was effecient in taking orders. The store is really cool too. They have the little things that others don't carry.

Old school in a very good way. Twice I've looked for that part to fix a typical problem for a not…read moreso old unit. Been all over town, actually around two counties, even tried letting my "fingers do the walking." While the big box stores didn't stock what I needed there was Zettler's in it's old school, showing it's age kind of way, ready to help me!

I have always got just what I needed at no time have I ever got bad advice. I will trade with them…read moretill the day I die.....

Sent 22 year old daughter in to get 3/8" lexan for shelving or double strength glass (industry…read morestandard is 1/4" for double strength). Older fellow there did not know what lexan was, then tried to sell her 1/8: plexiglass. She caught the plexiglass as this is for shelving, The older gentleman then cut regular glass measuring 1/8" measured it and told her it was 1/4" thick to get the sale. When I called I on a speaker phone, (as I was recording the conversation for the store owner, Jay). I was accused of being angry, When I expalined I was going to put the issue on the net, the acting manager then agreed to take the material back. Be aware, honesty does not appear to be in the upper end of this stores staff JJJ

Dave is the man over there! Always bending over backwards to find what you need. This is what I…read moreremember about the hardware stores in times past; and so hard to find these days.

I stopped in to get help with a wood staining project gone wrong. I got EXPERT advice! He took the…read moretime to not only pull the polyurethane and plastic mallet off the shelf for me. He also showed me exactly how to use my tools and products. I actually used a mallet for the first time in the store. This gave me the confidence to wield my mighty mallet alone at home. It's a small local business. It ridiculous to think they can price match Amazon, Lowe's or Home Depot. I always go to this location when I need help and I'm happy to pay a tiny bit more for my items. They guys really know what needs to be done.