We have been going to Zettler for years and have always been very happy with the service and…read moreselection and quality I would specifically like to thank Mercedes at the front end who is always so gracious and patient just a wonderful representative of the zettler and ACE also Austin and the gentleman with a musical clef tattoo he made a screen for us that was excellent. This is definitely a neighborhood hardware they even have popcorn! Very good value especially with being a Ace hardware reward customer I highly recommend

Just recently had an encountered with the "owner" of the store. At least he stated he was the…read moreowner. He was extremely rude and verbally abusive to his cashier at the time of my visit. Next time I come in there I'm going to make you famous on TikTok Mr. "owner". I've been reading a lot lately that the owner of the store is extremely rude and I can say and vouch that those reviews are true! The owner is not helpful He's condescending and unapproachable. If this is truly a family-owned business then that means that the owner is a Zettler, right? I'm curious do all the other Zettler hardware stores treat their customers and employees as rude as this "owner" did? Best to steer clear!!

Woodcraft Columbus is making some BIG changes. Expanding…read moretheir offerings big time. Recently the store has been adding more premium lumber, machinery and accessories. With new lumber racks and displays going up each week there has been something new to explore each week. Can't wait to see what 2026 brings for this store.

Specialized woodworking, wood crafting, and craftsman supplies & tools are the specialty of…read moreWoodcraft of Columbus. It is also possible to find some great specialty woods at this retailer, and that is exactly what I came to search out. I was not disappointed. The staff are passionate about the craft, knowledgeable, and able to answer questions from the simple to the more complex. This is not simply a "hardware" store, but is instead a woodcrafting specialty retailer. Columbus is quite fortunate to have a specialty store such as this accessible for the woodcrafting community.

BE AWARE THAT ACE DOES NOT HONOR THEIR POSTED PRICES WHICH MAY BE A VIOLATION of THE LAW REGARDING…read morePRICING. If you read my previous reviews, I had great expectations for this store and was thrilled to have a hardware store so close to home. In 2024, I noted that the staff was generally friendly but not overly knowledgable and that shoppong here was much like shopping at the big box stores. However, based on TODAY'S experience, I seriously doubt that I'll be back to this store. My wife was looking for some "self-watering globes" for house plants. The store had two styles on display that were CLEARLY LABELED as being $9.95. When she took the first one to the register, the man (notice I don't refer to him as a gentleman) says "these are $15.99. My wife says they're marked $9.99 and he replies "well, they're $15.99". We went back on got one of the other style, compared the UPC code on the globe with the UPC price tag on the counter and THEY MATCHED. Took it to the counter and the same clerk scanned it and says "this one is $11.99". Again, my wife pointed out that the sign says $9.99. She walked out of the store and we won't be back. ACE DOES NOT HONOR THEIR POSTED PRICES. THE STAFF LACKS ANY SENSE OF CUSTOMER SERVICE. LET THE BUYER BEWARE.

I was driving back from coffee and realized. "Shoot, its March, we need to plant seeds" so we…read morepopped into the Ace Hardware on the corner of Sunbury and County Line to grab soil that is geered to seedlings. We always like to support the smaller hardware stores vs the big box ones like Lowes/HD and this gave us an opportunity to do so! We had no luck outside where most of their Miracle Gro is located. Went inside and wowzers! This store is deceiving. Its HUGE! Very large interior footprint-/ it looks tiny in the middle of the strip mall... Its a very deep store. We found the soil about one third the way back on the side wall. Grabbed some Dahlia bulbs as a spontaneous purchase and made our way to the counter. While doing so I checked into Yelp. As I checked in I received a bonus coupon from using Yelp... (a big red screen popped onto my phone with a coupon for a free key! Offers like this sometimes happen randomly if you remember to check into locations enough times) The free key made this trip in an exceptional value! We had oddly we completely been meaning to do for a month. Thanks Ace/Yelp! We were then rung up by the nicest young man who was working the cash register. Everything went smooth during our visit. I even noticed that they sell Benjamin Moore Paints! Thats a plus too! Very happy with impromptu visit!

Best customer service and always has what I need. The selection is always great and always stocked…read moreup.

Ace is still modeled after the hardware stores of yesteryear, which I personally love! Walking in…read moreto this establishment we were greeted and asked if there was anything we needed help with. They gave about everything you'd need there, ranging from fertilizer to power tool's. They are priced a bit higher than a big box store, but the knowledge and superior service makes up for it!

Very Good, love shopping at Menards! People are helpful and courteous…read more When you walk in the atmosphere is always nice! Menards has such a wide variety of products and really great prices! It's a great place if you need Home improvement supplies, patio, garden, paint, carpet remnants, tools, cleaning supplies, some groceries and so much more! I could spend hours shopping at Menards!

This place is a great place to come if your looking for stuff for the house. Alot of different…read moreitems and manufacturers to choose from. They don't have much food but still enough to get the job done. With us being from Arozona this was our first time being in one and it did not disappoint. We always to to plan some time on the weekend to stop by, stroll around and hang out in the comfortable chairs they have.

I enjoy shopping at William Sonoma. First I worked with Ashley buying a combination microwave, air…read morefryer and convection oven. She was so helpful and fun to talk to. The oven was huge and heavy. My husband and I appreciated Ashley bringing it out to pickup parking and loading it into our car. I used the oven and hated it. The store made the return easy. I called to let them know I was returning the oven, and Janice told me to call from the pickup area. Craig was down a few minutes after I got there to unload the oven, and he was very nice too. When I went into the store with my receipt to get the refund, Beth asked me why I disliked the combination oven and showed me a stand-alone air fryer that would be a better fit for me. Beth showed me the one she used at home and was able to teach me how to use it, which I appreciated.

I ordered a Shun Knife set 01/29/2022 - promised a delivery date of 03/05/2022 by instore employee…read moreand via email. It had since been pushed to backorder and the delivery Date has moved over 4 times! It is approaching the last known expected delivery date and I havnt received an update so I decide to call in to confirm that it didn't get pushed back again and just not communicated to me(the customer). Turns out, it did get pushed back and uncommunicated- when? 09/2022 is the "new expected delivery date" with no guarantee it will be filled then ofcourse. I repeated to the representative the date provided to me as I didn't think I understood her correctly seeing how it was so far out in the future - she responds "yup, I can always cancel it. Want me to do that instead?" Is this seriously how you do business? Leave a customer hanging on a 1.3k order that got pushed back 4+ times and then the only recommendation at that point to just get it over with is to suggest canceling it with a tone of being fed up with their job? This order cost 1.3k and I understand alot of companies are having manufacturing issues but my experience here is nothing more than pure neglect to be transparent with the customer from the start of the process. There is NO way a delivery date was given to me of 03/05/2022 and it's been pushed back to 09/2022..It was never expected to make it here that soon at all. Just trying to make a sale. Worst retail experience I have had in a long time and they still refuse to address the customer in a manner appropriate to the situation, which should be apologetic and providing additional details on the process they are in front of as a company and being honest right out the gate. Not indefinitely pushing an order back month after month just to hang on to a sale when the customer could have been serviced with an item in stock in-store or shopped somewhere else. It's selfish of the corporation and sales team to keep such details from a paying customer. If there were issues with manufacturing and logistics then that should have been discussed up front and maybe the pressures of every customer involved as well as your manufacturing/logistics team could have avoided headaches and also limited backorders which now date out to the end of the year. If throughput was an issue then maybe limit or pause orders once known so they can catch up. Not allow customers to order an item thats not backordered and then move them to backorder 2 days prior to the delivery date and tell then you can cancel it after they have received 4 emails of the date moving back 3 weeks at a time with no guarantee or detailed update on what exactly is happening Terrible service and until they make this right I will continue to advise against shopping at this place because if they don't have it in stock, you could be waiting over 9-12 months for your order to be filled, they will promise you a much closer date though and just leave you hanging waiting on it until they decide to email you a new date once it gets close to the initial delivery date, then recycle that exact process until you get as frustrated as I am and immediately offer to cancel it after you've waited for months without acknowledging fault for failures on their backend not disclosed to the customer up front when purchase was made nor even after the 5th times it's been pushed back..just a "I can cancel it for you right now, want me to do that?" Just disgusting.

Woman-owned hardware store. Great personalized service and answers to questions. Good selection of…read moreproducts.

Discounts, selections and great customer service…read more For a kitchen upgrade we decided to add an 84" tall appliance garage with roll out shelves for all those cumbersome countertop accessories. Matching 17y/o cabinets was beyond easy. Custom cabinet maker or re-face everything to match. Oh No! Staff member took our phone call and found what we were looking for in a cheaper option. Still ALL WOOD! Not that particle board stuff they do not carry. We went in 2 days later and immediately shown to 3 in stock. She cut open boxes until she found one without any imperfections. Paid for it. Offered a military discount. Now we have 3 weeks for the contractor to pick it up. Ordered the roll out shelves. It's going to be a fine appliance garage. If you don't at least walk through the store to see the savings they offer, you will be doing yourself a disservice. #UpCloseSavor XP

Bargain Outlet is the jam, y'all. I just picked up 72" worth of base cabinets, 60 sq ft of ceramic…read moretile, a 9' countertop, fiberboard, grout, and some other necessities to remodel my kitchen for under $300. (Most of) the breakdown: - restock laminate countertop: $30.00 - 36" base cabinet: $62 - 24" base cabinet $50 - 12" base cabinet $25 - 13" X 13" (approx) ceramic tile: $14 and change X 5 - random necessities made up the rest It should be noted that the base cabinets are unfinished birch, so I'll have to stain them at some point. Got pretty much everything but the kitchen sink, which I'm going to reuse from my old setup. I'll be back here when I have to do the kitchen on the other side. When I can afford it, rather. At these prices, that shouldn't be too too long.