Good home improvement store next to Home Depot even though they have very limited selection. As…read morehubby would say, it is a good convenience store. One difference between them and Home Depot, customer service. They know they have smaller selection and their building is also smaller. There is always someone who knows the location of parts you are looking for. Very convenient. Service: A++ Quality: A Price: $$

We have left the other home improvement store frustrated too many times. It's nearly impossible to…read moreget anyone to help you and their online inventory doesn't always match what's in the store. We now know to always check ACE first, as it's a much more welcoming environment with an extremely knowledgeable staff!

Went in to get some paint matched and mixed and it was great. A guy was helping us and he was doing…read morewell but he had a question and another employee came to help him and she was the master of the paint universe. This place was like going to OSH back in the day and I mean that as a supreme compliment. We also had some keys made and bought some plants.

The service was horrible. In fact the checker Starla was very difficult. I was trying to buy a…read moregallon of paint that was five dollars off because I had bought a sample and I like the color she said I would not get the five dollars off because I the sample with it which made no sense she argue with me and when I mention that usually I get my she explained that maybe I should go there she was getting agitated cause I was holding up her line, then proceeded to ask for a manager Which he told me yes I get five dollars off and proceeded to help me This is the second time I've had a problem at this location. I am definitely not returning Starla should not be in customer service, she was not only rude, but to to go shop somewhere else does not say well

I was told an employee of true value that they do not except return of unused items with a receipt…read morein hand. Store policy states that they will return the item within 30 days if it has been unused and you have a receipt . I do not recommend purchasing anything from the store being to the fact that they break store policy and don't allow their customers to return items . I'm going to the store personally to talk to the manager and report them to corporate office keep updated for the next comment .

I have never had a bad experience at this store and they are very helpful and pleasantread more

I can see why this Home Depot has such low rating. Normally, I would use an analogy to describe the…read morecustomer service but because it's so horrific, there is none to compare. It's almost like the old fries electronic building. They have what you want, but don't expect customer service. It's blatantly obvious that the employees here hate their job from their customer service towards customers. You could immediately see from their facial expression the loathing feeling they have towards Customer when you come into the building. The only reason I gave this one star is because they do have what I'm looking for. However, that will change soon enough. I will be taking my business someplace else, possibly a local Ace Hardware store. I may have to pay extra price, but at least I won't be hated just for buying things at their store. One last note: I don't think the store owners understand how bad the current economy is for brick and mortar building stores. I can easily buy this from Amazon, but I want to buy it now. I think the next time I need any hardware supplies, Amazon will have my business instead

Very friendly staff, customers, and service! I like the signs hanging. Even one sign was missing, I…read morestill enjoyed the experience! Loving it here in Hatch!

We have bought several items in this store from inexpensive things to refrigerators etc…read more We have always had excellent service & fair prices. Today, I accidentally cut my arm while loading an item. A young man noticed me stopping the bleeding with a napkin. He came over & volunteered to get me a bandaid. The worker who was very kind was Armando. I am extremely pleased that this store has such a quality worker.

If I could give negative stars for customer service, I would. I spent over an hour in the store…read moretrying to find help -- like I was on a scavenger hunt nobody told me I was playing. Finally tracked down a guy named Colin, who looked like he'd just been pulled out of hiding behind the breaker boxes. Told him what I needed -- basic electrical parts, nothing crazy -- and he straight-up tried to tell me I was asking for the wrong thing. Now, I've been an electrician since before he probably learned how to spell "voltage," so forgive me if I don't take wiring advice from a guy who couldn't find the aisle without GPS. Instead of helping, Colin gave me a lecture. I didn't come here for a TED Talk -- I came to buy parts. I'm a licensed contractor, not some DIYer looking to rewire a lamp. Bottom line: If you enjoy wandering aimlessly and being talked down to by someone who couldn't wire a light switch with step-by-step instructions and a prayer, Colin's your guy. Everyone else? Do yourself a favor -- shop somewhere that actually respects tradespeople.

I visited the store yesterday while passing through the area and was so impressed with the…read morecleanliness and organization of the store. The staff was also very knowledgeable and helpful to all customers, which you don't see at Home Depot or Lowe's very much. Makes me eager to have another project just so I can shop there!

Great place to buy lumber. I am a local artist and I always get great wood for great prices in…read morecomparison to canvas. Love this place. Thank you.

Can you get better prices elsewhere? Yes, but the savings at the "big box" stores are offset by the…read morelack of customer service you receive. It is nice walking into Ace, and being greeted by someone who asks if you need help. Try that across town. They have an excellent selection of bbq rubs and sauces. In the Spring, their vegetable seedlings selection is also solid. The friendly, helpful staff and convenience of location keep me coming back.

I have to give these guys five stars the service here and second to know they're always there to…read morehelp you if they don't have it they'll help you find it. Selection is okay and the prices are competitive . I don't mind spending a few extra dollars to know that there are people that want to help you get the job done and are very knowledgeable.

Their crazy inventory policy prevented me from receiving a product that was in the store and I had…read morepaid for a week earlier. They told me I had to wait a month to get what I paid for even though it was in the store now and available to anyone else that wants to buy it. Don't ever agree if they ask if you if you want to order an item that is out of stock. It doesn't mean what you think it means.

Shiny new Harbor Freight with friendly, cheerful staff…read more If you're not familiar with Harbor Freight, it sells discount tools and tool-adjacent products. When you're looking for an affordable starter set for an adult child moving out on their own, or a tool you need urgently but won't put through a lot of stress, or replacements for some category of item that you use to death quickly, HF is fan-effing-tastic. (Their tool quality has also generally improved; obvs, read tool reviews, but they are worth a look.) We went to the soft opening with nothing in mind other than celebrating that there's finally a store near us (we'd been spending a lot of time and cash at the one in Ceres), and walked out with our arms loaded with goodies that we just happened to remember we needed. This location is next to Big Lots and kind of across the street from Strand Ace Hardware, so between the three, you can probably knock off an entire home renovation project on a budget. Location means there is generous parking.

U wish I can give 0 stars to this horrible place!!"I am so disappointed last night at 2/5/26 I go…read moreto customer service to ask something and this lady with long black hair with glasses was talking to this girl I think her title was doing online orders,and didn't even bother to stop her chit chatting with that girl.My only solution was just leave and go to the next Home Depot that was in ceres and they actually answered my question and showed me to the product, I'll be spending my money somewhere where they appreciate their customers and not shoo them away.

Rigo was extremely helpful in finding me exactly what I needed for my lawn care. He was…read moreknowledgeable and helpful. Thank you

it's always nice to see the traditional mom-and-pop still surviving! Emelio and his crew are by far…read moresome of the nicest people in the industry. and don't be fooled by their location. Crows Landing Road is a treasure chest of hard to find items, and this store has many. got me to the end of a challenging 8 month project in less than 8 hours after shopping at their store!!!!!!! highly recommended and well worth a stop if you are ever in the area.

From the owner: Our Business Specializes in Tarps and Canopies. We custom make Tarps/Canopies for our clients in…read moredifferent sizes, colors and materials. We are also a hardware/tools store where you can find most anything that your home or business needs.